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What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Helpful: I have severe hearing loss. I am 80 so I don’t need a lot of bells and whistles. (Speaker identification, translation). But I need this at family gatherings, dr appointments, neighborhood events, Mahjongg, church, book club, meetings. I basically can’t manage without it. I feel so fortunate to live long enough for these life improvement apps. I’m going for subtitling glasses when there a
2. [R3] 5/5 · US 🧡: I love this! It’s so nice to sit with my family and understand what they are saying!!!
3. [R6] 5/5 · US Actually able: I love that I can actually able to have a conversation with my daughter, without having to ask em to repeat it.♥️
4. [R9] 5/5 · US Now I can get it right: This is save me a lot of embarrassment and money. I took my dog to the vet how much to neuter and they said I thought they said $50. When it was all done, I just didn’t hear the 200 in front of it. So I don’t talk to doctors or anybody like that unless I have this money lifesaver you keep up the good work and I hope you stay in encourage there a lot of people out here who
5. [R13] 5/5 · US My mom couldn’t hear: I pulled up this app at an event that I was attending with my family after I saw my mom start to check out because the audio system was so bad she couldn’t understand. I could barely make it out myself but the app picked up the six panel interviewees voices amazingly well with little errors. My dad even leaned in and we all ended up just reading what was being said. I loved t
6. [R22] 1/5 · US It works, but….: I am deaf, this app is my link to the hearing world. It is fairly accurate and does handle background noise pretty well. I have tried several other apps and none work as good as this one. The glaring problem with this app is the customer service. They frequently change subscription plans. The first time I got double billed for a year. The second time the app is now locked up com
7. [R25] 5/5 · US Thank YOU: This service has made me so happy. I used to sit in restaurants with groups but feel like I was by myself. Now I can follow conversations and be part of the group!
8. [R42] 5/5 · US Very surprised!: Went on my cruise and the app cut through all the noise and help me when I need it in very loud situations.
9. [R1] 1/5 · US Frustration: The app is amazing. It’s changed my life. The customer service is absolutely horrible. The frustration trying to deal with these people takes away from how good the app works. Sadly it’s time to look for a different app
10. [R43] 5/5 · US One minute first trial, but subscription is worth it: This app makes it incredibly easy to transcribe videos directly into text without the usual hassle of screen recording, uploading, and waiting for processing. I can just turn it on, play a video from anywhere on my phone, and the text appears instantly. It saves everything automatically and even generates summaries with titles, which makes revi
11. [R4] 3/5 · US Way too expensive: I thought getting the yearly subscription will have unlimited use but there is a time limit per month. This is absurd and a money grab!!
12. [R5] 1/5 · US Pricing Creates a Barrier for Those Who Need It Most: I’m deaf and disabled, and I truly need this feature. It’s very disappointing that it requires a $9.99 monthly subscription. Instead of making essential accessibility features more affordable for customers who depend on them, it feels like you’re putting them behind a paywall. I simply can’t afford another monthly expense, and I hope you’ll rec
13. [R14] 3/5 · US Not bad: The basic transcript doesn’t work well and not pick up all the conversation. I like the pro but I use more hours a month than what’s offer. It’s becoming too expensive for me to keep adding more hours that month. The basic not reliable and I pad for a whole year. I maybe will cancel out if I find something better.
14. [R15] 3/5 · US Affordable?: How can deaf people afford this? Many can’t afford subscription??
15. [R41] 1/5 · US Horrible: This app does not work. They automatically charge d for a full subscription. Just terrible.
16. [R50] 2/5 · US Subscription stopped working: I installed this app and loved it, so I subscribed and was billed the annual amount, but now every time I try to use the app it shows me a message saying I need to subscribe. I enter my email address to reconnect to my account but it keeps going back to that message. So I’ve paid for an annual subscription but I can’t use the app. Help!
17. [R16] 1/5 · US Ripoff: I signed up for the monthly $9.99. Just got billed $324.00 after less than a month of use. Ripoff company. Never recommending and it didn’t really help my elderly Aunt very much.
18. [R17] 1/5 · US Upsetting: My 90 year old father wanted to try this app for his hearing loss. Thought he was signing up for trial period, turns out, he purchased a one year subscription. We cancelled subscription as soon as we realized what had happened, attempted to get a refund, after much searching and frustration, we finally found how a refund could be requested. But alas, we were told this item is not eligib
19. [R27] 1/5 · US Trial time too short: I really wanted to like this app. It seems to work well for the short time I was able to try it. I signed up for the three day trial, but it turns out I only got one day (maybe one hour actual time during dinner) and 30 minutes on the second day because it had a limit on the transcription amount/time. To continue the trial, my only choice was sign up for the annual subscripti
20. [R36] 2/5 · US Basic within 3feet: 3 feet is a little bit absurd. If I am that close, I can lip read just fine. Most hard of hearing people like me (profound hearing loss) need this to be more accurate more so when in meetings where the speaker is on a podium and I am sitting 20 - 30 feet away. I am on a fixed income and can not afford $27.00 a month.
21. [R37] 2/5 · US Marginal: The app worked well at first, but accuracy and ability to record ehat is saud has steadily declined. It is niw almost useless.
22. [R57] 2/5 · US So so: Unfortunately this did not work for me. Tried because profound loss of hearing due to chemotherapy. Needed something for work environment. Tried everything and it it’s accuracy was off. For me only worked one on one and small close group not in restaurant with strong wifi or internet and loud single voice. In large groups, church or conference also did not work for me.
23. [R73] 1/5 · US Subscription issues: Finished trial then subscribed for a year. But app still says “subscription ended. Removed and reinstalled app, restored purchases, but app still thinks I have no subscription
24. [R82] 3/5 · US Battery: Why does battery run down so fast when using app?
25. [R117] 2/5 · US Subscription only covers 20ish hours: This app gave our family a chance to communicate and worked great. Bought the subscription but it only covers a certain amount of time, then asks for more money. The more money still only covers an additional 29 hours. On top of that it records everything sends it to AI for a summery. So if you have a sensitive job or around sensitive information it is sending
26. [R126] 1/5 · US Privacy a major concern.: So they’re listening to every word that you’re saying and their privacy policy gives them full access to share the information. This is a great concept, however, the privacy and lack of restrictions and lack of transparency is a major red flag.
27. [R8] 5/5 · US Senior neighbor: I signed up for this to show a neighbor that he doesn’t have to miss out on conversations. He was lukewarm until I placed the phone in front of him…he got so excited watching our words appear. I told him he can use it for doctor visits too. He was always involved in conversation it made me sad to see how quiet he was as he couldn’t decipher our words. He’s will get new hearing
28. [R12] 4/5 · US Very helpful, and…: Hello, I got this for an elder friend who is extremely hard of hearing, and in general it serves her well. However, she reports that she can’t hear well while the transcriber is running. It seems her hearing aid speaker audio is ducked for some reason. I don’t understand why that would be, given that the app output is not audio (no danger of feedback or conflict). I have looked
29. [R19] 4/5 · US New update: The new update has made it way too sensitive, it is transcribing voice from the TV in the other room. Not sure what this brief pro mode is but maybe that has something to do with it. The app was perfect. I wish you would not of messed with it.
30. [R20] 5/5 · US Love this app but: I just hope they add an option to hide the timer and the red bar at the bottom of the screen. I plan on transcribing my songs live as I perform so the audience can read my lyrics, but I don’t want them to see a red bar and a timer at the bottom of the screen the whole time. It just looks bad. Otherwise it really is a great app. No issues.
31. [R18] 1/5 · US Nope: Generally useless. It’s a great tool if you want to drop bunches of money, for very little time. Dont expect a reasonable amount of usage. If you use the starter plan you get a whopping 5 hours of transcribing which means don’t plan on restaurants, group activities. So only dr visits, maybe a lawyer chat, and spare use. Very expensive.
32. [R38] 1/5 · US No good this one min that not free must pay. That bad. Point is none: good this one min that not free must pay. That bad. Point is none
33. [R21] 5/5 · US The best app ever: This is the best transcription app I ever had , very fast and doesn’t delay on dictation . It’s the best .