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Updated July 2026 · real, multi-region App Store reviews
Better options than

Instacart Shopper alternatives

Instacart Shopper users often look for alternatives due to low pay, app bugs, and poor customer support. Many find the pay insufficient for the effort and gas costs, while persistent technical issues and unhelpful support agents create significant frustration.

Why users look for alternatives to Instacart Shopper

The alternatives

Uber Eats
4.8★ · 10,531,181 ratings · Free

Uber Eats offers a platform for food delivery, allowing users to order from various restaurants. It aims for easy navigation and quick ordering, with some users appreciating the efficiency of drivers and occasional promotions.

Better for: Uber Eats is better for customers looking for quick food delivery and those who benefit from occasional BOGO deals, despite concerns about pricing and subscription prompts R55R58R59. It suits users who prioritize ease of use for ordering food R55 and appreciate efficient drivers R61.

Head-to-head: Instacart Shopper vs Uber Eats
Instacart
4.8★ · 4,671,462 ratings · Free

Instacart (the customer-facing app) provides grocery delivery services, allowing customers to order items for quick and easy delivery. While some users praise efficient shoppers and correct orders, others report issues with missing or incorrect items and unresponsive customer service.

Better for: Instacart is better for customers who need quick grocery delivery and appreciate good shoppers who get items right R66R72. However, it may not be ideal for those who frequently need refunds for incorrect items or expect responsive customer service, as some users report account reviews for too many refunds and non-existent support R65R74.

Head-to-head: Instacart Shopper vs Instacart
DoorDash
4.7★ · 2,461,474 ratings · Free

DoorDash connects drivers with delivery opportunities, primarily for food. Some drivers report positive experiences with customer service and find the work fun. However, many drivers express concerns about low pay, high mileage, app glitches, and the company's compensation practices.

Better for: DoorDash might be better for drivers who value helpful customer service when issues arise R80 and find the work enjoyable R83. It could also suit those in areas with consistent order flow, though many drivers report inconsistent offers and low pay R81R90.

Head-to-head: Instacart Shopper vs DoorDash
Uber
4.4★ · 653,307 ratings · Free

Uber offers both rideshare and delivery opportunities through its driver app. Drivers appreciate the flexibility to earn money on their own schedule and find the app generally easy to use with straightforward navigation. However, some drivers report issues with inconsistent trip availability, app bugs, and unresponsive support.

Better for: Uber is better for drivers who prioritize flexibility and want to earn income on their own schedule, as the app is generally easy to use and offers straightforward navigation R103. It suits those who are comfortable with occasional app glitches and potential inconsistencies in trip offers, as some drivers report long waits for orders R94R98.

Head-to-head: Instacart Shopper vs Uber
Make Money
4.9★ · 567,711 ratings · Free

Make Money is an app that claims to offer a fast and easy way to earn cash without complex tasks. Users praise its user-friendliness and the ability to make money quickly.

Better for: Make Money is better for individuals looking for a straightforward and quick way to earn extra cash with minimal effort R107R108R116R117. It suits users who prioritize ease of use and fast payouts, despite some mentions of annoying ads .

Head-to-head: Instacart Shopper vs Make Money
Stick with Instacart Shopper if

You should stick with Instacart Shopper if you consistently find good-paying batches and enjoy the shopping aspect, as some users report making significant money and loving the job . It can be a good fit if you are in an area with high demand and can navigate the app's challenges, or if you appreciate the step-by-step guidance for new shoppers .

Evidence note: The 'Make Money' alternative has limited detailed reviews, primarily consisting of positive but brief affirmations of its money-making potential and ease of use.

Frequently asked

Why do Instacart Shopper users complain about low pay?
Instacart Shopper users complain about low pay because they often receive offers as low as $7 for a 50-item order or $5.65 for a 30-minute, 12.5-mile drive, which they feel is insufficient given gas prices and the effort involved R13R41R44R105.
What kind of app bugs do Instacart Shopper users experience?
Instacart Shopper users experience various app bugs, including issues with face verification failing, the system rejecting valid documents, orders disappearing, and problems with location tracking R3R4R7R9.
Is customer support for Instacart Shopper helpful?
Customer support for Instacart Shopper is frequently described as unhelpful, unresponsive, and difficult to reach, with users reporting long wait times and agents who cannot resolve issues like payment problems or app malfunctions R1R4R9R13.
Do Instacart Shopper users find enough work?
Many Instacart Shopper users report a lack of consistent work, experiencing long downtimes between batches, difficulty getting off the waitlist, or seeing few and far between orders even in prime locations R5R12R16R19.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R13] Instacart Shopper 1/5 · US Terrible service: Way to long to speak with a customer representative way to long! So it’s definitely you all fault for the customers ice to be melted, also gas prices has skyrocketed and you all still paying pennies! No way I have a 50 item order and you all paying. $7 that’s highway robbery!
  2. [R41] Instacart Shopper 1/5 · US High miles, LOW pay: I started shopping with Instacart as a way to make some money between Dashes. First order, 40 minutes of driving. Less than 20 bucks. Second order, half the cart wasn’t even legal to sell in that city. My last order? A little under 19 bucks to drive FORTY MILES for an hour after a 25 minute store visit. This is not an app to make money with, it’s the most effective way to burn
  3. [R44] Instacart Shopper 4/5 · US Need to increase pay: Gas prices are outrageous for the low offers for the mileage
  4. [R105] Uber 1/5 · US Trash: I’ve been on this app for seven hours and 45 minutes I’ve only made $21 I wasn’t accepting every order because I was seeing things like 30 min 12.5 miles only for $5.65 not worth your time if you’re able to do anything else not to mention, gas prices are still through the roof two thumbs down for this app
  5. [R3] Instacart Shopper 3/5 · US Face scanner is awful!: Face verification scan barely works. It’s incredibly frustrating. If you let people have multiple accounts and have these massive shopping rings anyways and not do anything when they’re reported why have this face scanner that doesn’t work??
  6. [R4] Instacart Shopper 1/5 · US 🤔: Tengo un problema grave con el sistema automático de la app. Está rechazando repetidamente mis documentos válidos de COBRA para el estipendio médico de California, a pesar de que el trimestre pasado me lo aprobaron sin problemas. Soporte técnico no me da soluciones y el bot me rechaza de mil formas. Necesito que un agente humano revise mi caso de inmediato y apruebe mi subsidio."
  7. [R7] Instacart Shopper 1/5 · US Verification Fails: Instant used to be much better but the reoccurring “verification” issue is draining. every time the app prompts for photo verification, i get a pop up that says i need to finish my verification call first. never received a call, no option to reset, just an endless loop preventing me from going online. i just want to make my extra cash like everybody else, why must it be so diff
  8. [R9] Instacart Shopper 3/5 · US Issues and bugs: The opportunity to make good money out of shopping from Instacart is amazing and thanks for that. Why the shopper service is so bad? They literally never know how to solve a situation apart from communication being difficult with them. Also the app has been having issues since 6 days ago. Hello? Can we fixed?
  9. [R1] Instacart Shopper 1/5 · US Bad company: So I have a digital card because my other card just expired waiting for it in the mail so I go to a merchant store called total wine and they only accept the physical card so I waste my time when I call Instacart for help. They tell me that I get a negative remark on my file and no pay. Thanks for wasting my time.
  10. [R5] Instacart Shopper 4/5 · US Almost a 5: Overall, a good app however it doesn’t tell you where things are inside the store which makes it more time-consuming and it doesn’t have as many jobs as you would like. There’s a lot of downtime in between when the JOBS show up even when you’re close to a prime location that would give you a lot of JOBS.
  11. [R12] Instacart Shopper 3/5 · US Más Pedidos: Tienen que mejorar los lotes y enviar más ya que se demoran en enviar y cuando lo hacen son pocos y cada vez que hacen actualización se pone mal
  12. [R16] Instacart Shopper 1/5 · US Cannot Get Job-NO SPOTS available??!: Just joined was put on waitlist. No full time shoppers available?? Why is there no room for me to see potential gigs?
  13. [R19] Instacart Shopper 1/5 · US Shopping: I’ve been a shopper since the beginning (march) of the 2020 pandemic. It used to be fun to do with lots of orders!! And you used to have to be put on a wait list (i was for over a YEAR) to become a shopper! Now when i do decide to get out and do a few scarce orders (they are LITERALLY FEW & FAR BETWEEN) i see new shoppers all the time, even when i’m just out doing my normal shopping i se
  14. [R6] Instacart Shopper 3/5 · US Troll.. Bad Fait Reviewers.. Serial Complainers are detrimental for this app!: I gave 3 stars for this app, and there’s valid reasons why. I make money on this app but it comes with having to do orders for terrible customers! These customers are the ones that give 1 star ratings for no reason, even though I go above and beyond. These same customers are the ones that don’t tip but get merged with
  15. [R46] Instacart Shopper 5/5 · US Ratings: Customer gave 3 star rating for asking if the customer is over 21 per the law. 3 star rating for out of stock items also. Has to be a better way with the rating system
  16. [R47] Instacart Shopper 1/5 · US Customers Lie!!!: the first order i did LIED about the order drop off. they never even tipped me either so i was making 4 bucks for this hour long drive in NO AC. i verify the address AND the photo. i knocked and then walked 30 feet back to my car where i could still see the order.. my phone was about to die and i could not go home yet because the screen goes dark. so i had to sit the order down t
  17. [R10] Instacart Shopper 1/5 · US Horrible: Horrible app, horrible company, always has issues, and when you make diamond you won’t see good orders like they claim you will, it’s all a scam!!
  18. [R27] Instacart Shopper 1/5 · US Bots & Scripts: Impossible to compete. You can sit outside stores all day and take $6 no tip orders nobody wants, but if you see anything upwards of $20, don’t be surprised if it’s 40+ miles or when it gets claimed in less than a second by someone running scripts and/or spoofing their location. Orders will be taken faster than a human being is physically able to. Bottom line, there is nothing you
  19. [R31] Instacart Shopper 1/5 · US Fake reviews for this trash app: All the reviews are paid for except for the people who leave a review the first week they use the app and then never change the review cause they just don’t care. This app was good now it’s pure trash
  20. [R55] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
  21. [R58] Uber Eats 5/5 · US Uber Eats: It’s very simple and they give free money, cause they’re goated!!
  22. [R59] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
  23. [R61] Uber Eats 5/5 · US Company and Drivers: Great company and efficient drivers
  24. [R65] Instacart 1/5 · US Not worth your time: I’ve used Instacart monthly for three years (2023, 2026) because of disability and my experience has steadily gotten worse. I repeatedly received incorrect or missing items, and whenever I requested refunds for mistakes that weren’t my fault, I was met with email warnings that my account will be “reviewed” and deactivated in the future because of my “refund history.” Of course
  25. [R66] Instacart 5/5 · US Review: So quick nd easy
  26. [R72] Instacart 5/5 · US Great shopper: Great shopping. All items right.
  27. [R74] Instacart 1/5 · US Worst app ever: The customer service on this app is non existent. No one helps you even if something is done wrong on THEIR end. They just leave you high and dry and do not care about their customers or our hard earned money. No one wants to help. Will be deleting this app
  28. [R80] DoorDash 5/5 · US Helpful customer service: I was having issues with multiple things. I was helped by friendly people who helped me solve all my issues. Thank you Jesus!!
  29. [R81] DoorDash 3/5 · US A driver: Idk what the matter is but I was almost getting to many over and now suddenly I’m getting zero offers idk what’s going on but I need my job :( someone help please It was working beautifully and since the parade downtown Portland I’ve gotten nothing and I happen to live in a populated red zone. I’m at a loss.
  30. [R83] DoorDash 5/5 · US It’s fun: Fun
  31. [R90] DoorDash 1/5 · US App glitches issues: At first, this app had good orders, but later they slowly stopped. After working 10-12 hours a day, I only make $70 to $80. This is a total waste of time. Please don't download it.
  32. [R94] Uber 4/5 · US Great most of the time: It’s frustrating when you can’t connect while doing shopping orders. Literally gotta go outside sometimes. Got the best internet , best service and the best phone…. So it’s def the app.
  33. [R98] Uber 3/5 · US Trips: Uber was good to me for some time. BUT I don’t feel like I get any orders for the past months expect MAY. Other months I don’t get enough trips or no trips at all idk if it’s the app or my account or my luck in general. Because I know people who are getting orders like it’s nothing and for me to wait about 45 mins to get 1 is not good. I reached out to uber personally and said my acc is goo
  34. [R103] Uber 5/5 · US The BEST gig app: I’ve had a great experience driving with Uber. The app is easy to use, navigation is straightforward, and it’s been a reliable way to earn income on my own schedule. I appreciate being able to work when I want and take breaks whenever I need. The flexibility has been one of the biggest benefits for me. The app continues to improve, and I like the features that help manage delive
  35. [R107] Make Money 5/5 · US Money: Fast and easy way do hassle
  36. [R108] Make Money 5/5 · US Great app: Great app user friendly
  37. [R116] Make Money 5/5 · US Great way to make money: It’s easy it’s fast it real and I can’t think of a better way to make money fast
  38. [R117] Make Money 5/5 · US perfect app: app is perfect for making fast money without having to do too much or unnecessary tasks!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store