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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

EWA

30
Value score / 100 Worth paying? No Skip it

EWA is a language learning app with engaging content like books and video clips, but it is plagued by severe subscription cancellation issues and inaccurate skill level placement.

Free + in-app purchases seen up to $100 4.7★ lifetime (192,919) since 2017

EWA offers interactive language lessons, including audiobooks and movie clips, which many users find engaging and effective for learning R3R5R8. However, a significant number of reviews highlight extreme difficulty in canceling subscriptions, leading to unauthorized recurring charges and unresponsive customer support R4R6R10R11. The app also struggles with accurate skill level placement, often starting intermediate learners at a beginner level R77R88.

Free vs paid

The free version of EWA allows users to access some lessons, but it is frequently interrupted by ads and prompts to subscribe R293. Users report that the free version can be frustrating due to these constant interruptions and timers that reset, preventing access to lessons . The paid subscription is intended to unlock full service, remove ads, and provide access to features like books and advanced lessons R23R30. However, many users who paid for subscriptions experienced issues with features not activating, being charged multiple times, or being unable to track progress R30R32.

Value complaints

  • Subscriptions are extremely difficult, if not impossible, to cancel, leading to ongoing unauthorized charges.R4R6R11R12
  • Customer support is unresponsive or unhelpful when users try to cancel subscriptions or resolve billing issues.R4R12R16R19
  • Users are charged even after canceling, sometimes requiring them to change credit cards or dispute charges with their bank.R6R10R11R12
  • The app uses deceptive practices, such as hidden cancellation buttons, third-party payment processors, and dark patterns to trick users into subscriptions.R10R11R16R23
  • Paid features, such as tracking progress or full service, do not always work even after purchasing a subscription.R21R24R30R32
  • The app constantly pushes for additional purchases, even after a subscription is paid.R23R97R293
  • The app is considered expensive compared to alternatives.R385
  • Refunds are difficult to obtain, even for recent charges or unused subscriptions.R23R36R44R60

Where it delivers

  • The app offers engaging and dynamic ways to learn languages, including books and movie clips.R3R5R8R13
  • The repetition in lessons helps with memorization without being boring.R8R20R57
  • Users appreciate the ability to read and listen simultaneously, especially with audiobooks.R15R33R54R265
  • The app provides a variety of learning methods, keeping users engaged.R8R55
  • The app is considered a good supplement to other learning methods, like tutors.R34
Worth paying if

It is not recommended to pay for EWA due to widespread and severe issues with subscription cancellation and unauthorized charges R4R6R10R11.

Skip / stay free if

You should skip paying for EWA if you value transparent billing and easy subscription management, as many users report being unable to cancel and facing fraudulent charges R4R11R19R65. Also, skip if you are an intermediate or advanced learner, as the app often misjudges skill levels and forces users to start with very basic content R77R88R98R209.

Evidence note: The lifetime rating is high, but recent reviews are overwhelmingly negative, primarily due to severe billing and subscription cancellation issues. The positive reviews often focus on the learning content itself, while the negative reviews highlight critical operational failures.

Frequently asked

Is EWA by Lithium Lab Pte Ltd worth paying for?
No, EWA is not worth paying for due to widespread complaints about fraudulent billing, extreme difficulty in canceling subscriptions, and unresponsive customer support R4R11R19R65.
What are the common complaints about EWA's subscription service?
Common complaints include automatic renewals that are impossible to cancel, unauthorized charges even after cancellation, unhelpful customer support, and the need to dispute charges with banks or change credit cards R4R6R11R12.
Does EWA accurately assess language skill levels?
No, many users report that EWA inaccurately assesses their language skill level, often placing intermediate or advanced learners at a beginner level and forcing them to review basic content R77R88R98R209.
What are the positive aspects of EWA?
Users praise EWA for its engaging content, including interactive lessons, audiobooks, and movie clips, which help with memorization and provide a fun learning experience R3R5R8R13.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 1/5 · US DO NOT RISK SUBSCRIBING: DO NOT subscribe. This subscription CANNOT BE CANCELED and they DO NOT RESPOND TO EMAILS. They will keep taking your money indefinitely. NOT WORTH THE RISK.
  2. [R6] 1/5 · US Dangerous: It's very difficult to cancel the subscription. I had to change my credit card to finally get rid of the intrusive subscription fee. I do not recommend it!!!! · translated
  3. [R11] 1/5 · US Deceitful Subscription Program: This app will continue to steal money from you even after you cancel your subscription. They use a third party payment company called paddle.net and make it impossible to talk to someone or get this matter cancelled. Do not recommend this app.
  4. [R12] 1/5 · US Be careful: I cancelled the subscription on April 8th, was then randomly charged on June 22 anyway, contacted support the same day and still haven’t heard back from them. Ridiculous!!
  5. [R16] 1/5 · US Cannot cancel: Don’t subscribe!! They use a third party reseller for the subscription. Once you subscribe, you don’t have access to to your own account to cancel like a normal app. I have messaged both EWA and the third party reseller multiple times, and am still not cancelled.
  6. [R19] 1/5 · US impossible to unsubscribe: An app that’s impossible to unsubscribe from, I’ve been writing to them for years, yet they keep charging me. There is absolutely no way to cancel through the app! I wouldn't recommend it to anyone! It’s a total scam!
  7. [R10] 1/5 · US Thievery: Paddle.com has already been busted before and settled with federal trade commission for processing deceptive payments. Back at it again the payment arrangement in this app is blatant fraud as well. Looking forward to the class action.
  8. [R23] 1/5 · US this app is scam.: The advertisement said that a refund was available anytime within 14 days, but the button I needed to find in order to request it was hidden, and it took me an entire day just to find it. I sent several emails, but instead of handling the issue clearly, they kept asking additional questions and requested things like receipts. I paid for this app to study English, but every tim
  9. [R21] 3/5 · US ): It is not possible to use the full service. To perform tasks and lessons where required, the microphone does not work. Constantly writes "speech recognition services are temporarily unavailable"
  10. [R24] 3/5 · US Error!!!: Error! When studying words in the dictionary, the words are not studied and are repeated over and over again even after 20 studies. Please correct the error!
  11. [R30] 1/5 · US Don’t buy: Do not buy this service, you will not be able to track your progress as you keep loosing it. After purchasing your subscription, you need to contact the service team so they can activate the paid features. Waste of time and money.
  12. [R32] 1/5 · US Paid but got nothing 👎: They took my money and failed to provide the service I paid for. Customer support is useless and does not resolve the issue. Very disappointing experience. I do not recommend this app.
  13. [R97] 1/5 · US This was made to take your money confuse and frustrate you: Once you pay your subscription you have to keep paying to learn. Very difficult to cancel. Emailing customer service is playing a game of tag. Holy frustration
  14. [R293] 3/5 · GB It’s ok: A good idea but every time you click , there is a barrage of ads. They continually want more money to make it work. Tempted to take it down to 2 stars for the annoyance factor
  15. [R385] 3/5 · GB Not bad, annoying support: I cancelled due to a bereavement. I wasn’t expecting to get the feeling I needed to justify this. The app seems OK but expensive compared to others. I wanted the reading experience but didn’t really enjoy it although it was a nice idea. The rest of the app seems like Duolingo - too many awards and smily faces for me!
  16. [R36] 1/5 · US DO NOT USE THIS APP: Do not subscribe to this app under any circumstances. The subscription renews automatically, and even though my renewal happened just one day ago, they refused to issue a refund. They claim that refunds are not available because more than 14 days have passed since the date I originally subscribed, even though the latest renewal charge was only made recently. It feels like th
  17. [R44] 2/5 · US A waste of money…stay with the free version.: I agree that EWA has some cute features, but their customer service is abysmal, they use Castillian Spanish, and their video clips are often garbled. There are much better apps out there..if you’re unhappy with this one, don’t expect a refund…all you’ll get is crickets.
  18. [R60] 1/5 · US Frustrating experience: To this day, this was the worst customer service experience I’ve had in the United States. I tried to cancel my subscription on the same day the charge was made, but there was absolutely no flexibility or willingness to help. Even after explaining the entire situation, the only response I received was negative. The support team is extremely disorganized: they are unable t
  19. [R3] 5/5 · US I like the books: Good dinamic to learn languages
  20. [R5] 5/5 · US Dueling: I like the dueling part of this app and the flash cards from reading. I wish the reading choices were better.
  21. [R8] 5/5 · US Easy & Fun❣️🙌🏽✨: I love the variety of ways to learn. The repetition helps memorize and is not boring! I appreciated the tests to find out your true language level. This app keeps me engaged unlike others in the past that I have used.
  22. [R13] 5/5 · US Loving this App: It’s my first day and I can’t put it down. This is different from Duolingo.
  23. [R20] 5/5 · US Wonderful app: This a wonderful app that does a great job at repetition combining tv or movie clips with words and spelling… it’s all there and wonderful. I’m learning a ton!
  24. [R57] 5/5 · US The app is really nice and repeats words so they stick in your brain. If you keep using it, you'll notice a big difference: it's amazing. · translated
  25. [R15] 5/5 · US Leer y escuchar: Excelente Estoy desfrutando estos historias. Aprecio leer y escuchar mientras aprendo...
  26. [R33] 5/5 · US The books!!!: The books are excellent. I love that you can click on an individual word and it will give you a common translation of it but the best feature is the translation of the sentence in context along the side. It’s the best feature!
  27. [R54] 5/5 · US Very please: I really enjoy this app, listening to the audio books and learning at the same time.
  28. [R265] 3/5 · GB New to it: So I probably need to give it a bit more time. I joined purely for the book reading with audio option. And that doesn’t disappoint. The study side doesn’t really work for me. It’s primarily audio videos with multi choice. I really need to read read read, so I will see how I go for a bit with it. I like that you can select words that you are unsure of. However there are some inaccuracies
  29. [R55] 5/5 · US Language study with EWA: Helpful study program for all ages. Lessons are designed to go at your on pace.
  30. [R34] 5/5 · US Supplement to a tutor: A convenient app for reinforcing results and practicing listening. It can be used in addition to tutor sessions for maximum effect. It lacks detailed grammar study to completely replace a tutor. · translated
  31. [R65] 1/5 · US Very Difficult Subscription Cancellation: This process took hours and was extremely frustrating. Deleting the app should not require contacting a bank, opening disputes, and going through multiple support systems just to stop future charges. Please be careful before subscribing and make sure you fully understand how billing and cancellation work.
  32. [R77] 3/5 · US Can’t adjust for skill level: I’m not quite a beginner but still must do endless repetition of simple statements I’ve been using for years. There should be an “advanced beginner” level and a better range of skill levels someone can chooses
  33. [R88] 3/5 · US Wish it had placement: I’ve been studying for a couple years. Took the little test. It agreed I was intermediate. Still I start with Hola, Si and No etc. It’s a super fun app just wish I didn’t have to start at beginner.
  34. [R98] 1/5 · US Bait and switch, lame interface: The 5-star reviews must be bots. No matter what level you test at the beginning, you can’t skip ahead and have to test out of each tedious section. The whole dubbed movie clips thing is gimmicky, not like natural language. The abridged audiobooks are ok, but selection is very limited and you just have to scroll through all the titles to find what is available in y
  35. [R209] 3/5 · US Only for beginners: Very basic and not recommended if you already have some knowledge of the language.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store