EWA
EWA offers engaging learning methods like movie clips and audiobooks, but a significant number of users report severe difficulties with subscription cancellation and billing, often leading to unauthorized charges and unresponsive customer support.
EWA is a language learning app that utilizes interactive exercises, movie clips, and audiobooks to help users learn. While some users find the learning methods effective and engaging, a substantial portion of recent reviews highlights critical issues with subscription management, billing, and customer service.
What users like
What users complain about
- Users report extreme difficulty canceling subscriptions, with charges continuing even after cancellation attempts.R4R6R11R12
- Customer support is often unresponsive or unhelpful when users try to resolve billing or technical issues.R4R12R16R19
- The app frequently places intermediate or advanced learners at a beginner level, forcing them to repeat basic content.R7R77R88R90
- Speech recognition features, particularly for microphone use, are often buggy or unavailable.R21R391
- Some video clips and audio are muffled or unclear, hindering comprehension.R100R104R407R533
- The app has technical issues such as progress not saving, lessons not opening, or the app not loading.R24R30R66R90
- The initial language placement test is often inaccurate or flawed, leading to incorrect skill level assignments.R7R31R213
Latest update · v7.130.0
What the developer says changed (the verdict above weighs this against what reviewers report):
Check out our latest updates: we fixed a few bugs and, more importantly, added new learning content for you. For more EWA news and product releases, follow us on social media. Tiktok - @appewa, Instagram - @ewa.english, Facebook - @EWA:Learn Languages
Recurring themes
Who it's for
EWA is for individuals who enjoy learning languages through interactive content like movie clips, flashcards, and audiobooks, especially those who benefit from repetition and a dynamic learning environment R8R20. It may be particularly suitable for true beginners who are starting from scratch . It is NOT for users who prioritize easy subscription management, responsive customer support, or advanced learning content beyond basic levels R4R19R77.
Evidence note: The recent review sample skews heavily negative, particularly concerning subscription and billing issues, which recur across multiple users and regions. This contrasts sharply with the high lifetime rating, suggesting a recent decline in user satisfaction related to these specific problems. The developer's notes mention bug fixes, but recent reviews still report numerous bugs, especially with speech recognition and app loading.
Frequently asked
Is it easy to cancel an EWA subscription?
Does EWA offer advanced language lessons?
Are there technical issues with EWA's speech recognition?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] I like the books: Good dinamic to learn languages
- [R5] Dueling: I like the dueling part of this app and the flash cards from reading. I wish the reading choices were better.
- [R8] Easy & Fun❣️🙌🏽✨: I love the variety of ways to learn. The repetition helps memorize and is not boring! I appreciated the tests to find out your true language level. This app keeps me engaged unlike others in the past that I have used.
- [R13] Loving this App: It’s my first day and I can’t put it down. This is different from Duolingo.
- [R20] Wonderful app: This a wonderful app that does a great job at repetition combining tv or movie clips with words and spelling… it’s all there and wonderful. I’m learning a ton!
- [R57] The app is really good. It repeats words so they stick in your brain. If you keep using it, you'll notice a big difference. It's awesome! · translated
- [R14] Fun Learning: Easy-to-use interactive language exercises.
- [R4] DO NOT RISK SUBSCRIBING: DO NOT subscribe. This subscription CANNOT BE CANCELED and they DO NOT RESPOND TO EMAILS. They will keep taking your money indefinitely. NOT WORTH THE RISK.
- [R6] Dangerous: It's very difficult to cancel the subscription. I had to change my credit card to finally get rid of the intrusive subscription fee. I do not recommend it!!!! · translated
- [R11] Deceitful Subscription Program: This app will continue to steal money from you even after you cancel your subscription. They use a third party payment company called paddle.net and make it impossible to talk to someone or get this matter cancelled. Do not recommend this app.
- [R12] Be careful: I cancelled the subscription on April 8th, was then randomly charged on June 22 anyway, contacted support the same day and still haven’t heard back from them. Ridiculous!!
- [R16] Cannot cancel: Don’t subscribe!! They use a third party reseller for the subscription. Once you subscribe, you don’t have access to to your own account to cancel like a normal app. I have messaged both EWA and the third party reseller multiple times, and am still not cancelled.
- [R19] impossible to unsubscribe: An app that’s impossible to unsubscribe from, I’ve been writing to them for years, yet they keep charging me. There is absolutely no way to cancel through the app! I wouldn't recommend it to anyone! It’s a total scam!
- [R7] Slop: The language test in the intro is blatantly wrong: If they can’t even get the intro test right, how I be confident that any part of this app is correct? The guy clearly says “me gustas tú” and the “correct” answer it marks is “I am not young anymore”. “Hola, Ross” is translated as “What are you doing, Ross”. Then there’s an meme: “¿qué edad tienes? No lo sé, entre 5 y 34”. Age is not even an
- [R77] Can’t adjust for skill level: I’m not quite a beginner but still must do endless repetition of simple statements I’ve been using for years. There should be an “advanced beginner” level and a better range of skill levels someone can chooses
- [R88] Wish it had placement: I’ve been studying for a couple years. Took the little test. It agreed I was intermediate. Still I start with Hola, Si and No etc. It’s a super fun app just wish I didn’t have to start at beginner.
- [R90] Doesn’t work properly and poor customer service: I tested into intermediate level but the app made me start with beginner work. I went ahead and did the lessons and sent multiple emails to them asking about it. Now I’ve finished beginner work but no new lessons are opening. Still no response from their customer service. Glad I didn’t pay much cause I’m not getting much at all.
- [R21] ): It is not possible to use the full service. To perform tasks and lessons where required, the microphone does not work. Constantly writes "speech recognition services are temporarily unavailable"
- [R391] Struggle to get mic to function: Great fun for learning but the app struggles to hear my voices. Buggy. Needs fixing
- [R100] Passable: I've used this for a few days now and my biggest complaint is I can't always understand the video. Slowing it down is useless. The words aren't clear enough. I think I'll be moving on to another app that suits me better.
- [R104] Interesting Format: I like the short videos interesting and entertaining when I can understand them but many are very muffled. I find the muffled speech of videos very annoying and counterproductive to learning. I also wish there was an option to exclude words used exclusively in Spain from the lessons.
- [R407] Voice: Voice is so robotic when it reads a book ,it should be like a person ‘s sound.it will be great if it changes
- [R533] Good course: The course works great for learning. It could use an improvement for the video clips because sometimes the beginning phrase is cut off.
- [R24] Error!!!: Error! When studying words in the dictionary, the words are not studied and are repeated over and over again even after 20 studies. Please correct the error!
- [R30] Don’t buy: Do not buy this service, you will not be able to track your progress as you keep loosing it. After purchasing your subscription, you need to contact the service team so they can activate the paid features. Waste of time and money.
- [R66] The app doesn't work: The app hasn't loaded for over a month. The main screen with lessons is stuck in a perpetual loading state. My Wi-Fi connection is stable. Since I bought premium, it's doubly frustrating. It's also impossible to write to support within the app; the email simply won't send. All updates have been downloaded. Since the product is unusable, I would like a refund for the premium access. · translated
- [R31] Maybe don’t download: For context, I understand Spanish very well but speaking it isn’t it my strong suit. Right off the bat, the app gives you a test to try to determine your current understanding/skill in the language by showing you film clips in said language and then providing a list of answers, you have to pick the right translation of the clip. The phrases were quite basic and easy to transl
- [R213] Wrongly graded: They ask what your level is. I said intermediate. In the test they gave ridiculously easy words and then jumped to ridiculously unknown words and then said I was a beginner so the starting questions on the app are boring to me. Not too impressed so far.
- [R10] Thievery: Paddle.com has already been busted before and settled with federal trade commission for processing deceptive payments. Back at it again the payment arrangement in this app is blatant fraud as well. Looking forward to the class action.
- [R1] Jefe Rojo: Interesting funny story but a little difficult for a beginner student!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store