Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

Zap Surveys

65
User verdict / 100 High confidence Divided

Zap Surveys is generally seen as a legitimate app for earning small amounts of money through surveys and games, but users frequently report issues with being screened out of surveys after significant time investment and occasional problems with payment delivery or account blocks.

4.4★ lifetime (265,548) Free to download since 2017 by Apps that Pay, LLC updated 1.1 mo ago recent negative 12% 50 reviews across 1 regions
Survey Disqualification Payment Reliability Earning Potential Technical Issues
5★36
4★5
3★3
2★3
1★3
recent reviews across 1 regions, vs the 4.4★ lifetime average

Zap Surveys allows users to earn money by taking surveys and playing games, with many finding it an easy way to make extra cash. However, a common frustration is investing time in surveys only to be disqualified and receive minimal compensation, alongside some reports of payment processing issues or account suspensions.

What users like

  • Easy way to earn small amounts of moneyR2R7R13R29
  • Pays out at least a few cents even when screened out of a surveyR4
  • Offers surveys and games as earning optionsR9R18R20R42
  • Higher paying surveys available compared to other appsR16R48
  • Legitimate payouts reported by many usersR11R12R17R38

What users complain about

  • Users are frequently screened out of surveys after spending significant time answering questions, often receiving only a few cents for their effortR3R6R26
  • Payment delivery issues, such as not receiving expected payments or cash-out emails, are reportedR5R34
  • Some users report accounts being blocked after earning moneyR50
  • Surveys can fail to load or hang, leading to lost progress and pointsR33
  • The app may require photo ID and a selfie for cash-outs, which some users find concerningR31

Latest update · v04.07.00

What the developer says changed (the verdict above weighs this against what reviewers report):

Thanks for using Zap Surveys®! We’re working hard to consistently improve Zap Surveys with constant updates and by listening to your suggestions! ***What's New in This Version*** 1. Discover Apps, Play Games! ***BUG FIXES*** 1. We zapped several bugs in this version of Zap Surveys! Have any suggestions or questions about Zap Surveys? Feel free to send us an email at “[email protected]“ or contact us by using the in-app support button - we’d love to hear from you!

Recurring themes

Survey Disqualification negative
Many users express frustration over spending considerable time on surveys only to be disqualified near completion, receiving minimal compensation (e.g., 2 cents) instead of the promised amount. This contradicts the developer's claim of 'zapping several bugs' if it impacts the user experience so significantly.R3R6R26
Payment Reliability mixed
While many users report successful payouts and appreciate the app's legitimacy, others experience issues like payments not arriving, problems with cash-out emails, or even account blocks after reaching payout thresholds. The requirement for photo ID and a selfie for cash-outs is also a point of concern for some.R5R11R12R31
Earning Potential positive
Users generally find Zap Surveys an easy way to earn extra cash, with some reporting making significant amounts (e.g., $60 gift card, $100) without much effort. The app is praised for offering higher-paying surveys and paying out at least something even when screened out.R2R4R7R12
Technical Issues negative
Some users report technical problems such as surveys failing to load, hanging, or the app logging them out frequently, leading to lost progress and points. This suggests that the 'bug fixes' mentioned in the developer's notes may not have fully addressed all stability issues.R33R35

Who it's for

Zap Surveys is for individuals looking for a relatively easy way to earn small amounts of supplementary income through surveys and games R2R13R29. It may appeal to those who don't mind the possibility of being screened out of surveys after some effort, as it still offers minimal compensation in such cases R4. It might not be for users who are uncomfortable providing photo identification for cash-outs R31 or who expect consistent, high payouts without any issues.

Evidence note: The recent reviews show a strong positive sentiment overall, with many 5-star ratings praising the app's earning potential and ease of use. However, the negative reviews, though fewer, highlight significant issues like survey disqualification after completion and payment problems, which are critical for a survey app. The high lifetime rating (4.39) suggests that historically, the positive experience has been dominant, but the recent negative sentiment (0.12) indicates some recurring or new frustrations.

Frequently asked

How does Zap Surveys pay users?
Zap Surveys pays users through various methods, including PayPal and gift cards, with some users reporting receiving payments like a $60 gift card or cashing out to PayPal R12R31R32.
Do you get paid if you are screened out of a survey?
Yes, Zap Surveys pays at least a few cents even if you are screened out of a survey, which is a feature appreciated by some users R4.
Are there issues with cashing out from Zap Surveys?
Some users report issues with cashing out, including not receiving cash-out emails or payments R5R34, and some are uncomfortable with the requirement to send a copy of their ID and a selfie to cash out R31.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 4/5 · US Fun: Easy way to earn small amounts of money easily
  2. [R7] 5/5 · US Good stuff: I love Zap extra money for answering simple questions ITS A NO BRAINER!
  3. [R13] 5/5 · US Cash: Love this. Doesn’t take much effort and you get cash ❤️❤️
  4. [R29] 5/5 · US Nice and easy: Very easy to use ,extra money in your packet
  5. [R4] 5/5 · US Zap Surveys: First of all, I enjoy taking surveys and I especially like to take zap surveys because you get paid at least a few cents even if you get in a situation where you are screened out. It’s a quick and fun way to make extra cash. I like the fact that your surveys not only tell you the time it should take you to complete the survey but they are much more accurate than some other survey site
  6. [R9] 4/5 · US Good: It has many options for you to make money.
  7. [R18] 5/5 · US Great !: Awesome fun surveys and games
  8. [R20] 5/5 · US Great: Surveys games and good svc pays out
  9. [R42] 5/5 · US None: The surveys and games are good to make money
  10. [R16] 5/5 · US Miss Damina: They are awesome they give you payout and they have some high paying surveys
  11. [R48] 5/5 · US Best Survey App: This app is way better than the rest with higher paying surveys. This app doesn’t kick you out or stops the survey after you answer many questions or after answering all questions.
  12. [R11] 5/5 · US Surveys does pay: Awesome app
  13. [R12] 5/5 · US Amazing: Just received an amazing $60 gift card for driving past stores and answering a few surveys. This app is easy and fun to use and the funds really add up fast. Thank you!
  14. [R17] 5/5 · US Zap: I love using this app it pays good I had some issues but thank God I could answer some surveys and earn some extra money
  15. [R38] 5/5 · US Zap: Just got paid
  16. [R3] 4/5 · US Zap: You take a survey Answer most of the questions It takes 15 minutes then it says sorry your not the right fit After you did the whole survey They give you 2 cents instead of the 53 It’s a scam Happens to most of the survey
  17. [R6] 1/5 · US Survey cut short: Too much non low paying survey’s. Too many questions answered before you decide I’m not a good candidate for the survey
  18. [R26] 2/5 · US Pays out very little: The app used to be much better than it is today (January 2025). Tonight I spent 55 minutes filling out surveys only to earn two cent. It’s ridiculous.
  19. [R5] 3/5 · US No payment yet: The site/app said payment was sent on 10/09/2022 to my email. It’s not there. What’s the issue I did the work now can I get my money. Please and Thank you.
  20. [R34] 5/5 · US Cash outs: Love ZAP “except” when it comes to “CASH OUTS”… been having problems getting the cash out email from Zap.. other than that all else is well!
  21. [R50] 1/5 · US What!: I earned my 10 and then they blocked my account this is bs
  22. [R33] 2/5 · US Survey failing to load: Please zap is suppose to have upgraded their platform since theirs no options to use website . At least provide refresh on your page when doing survey and the survey platform keep rolling even without doing survey . Sometimes surveys do hangs and no options to refresh the website to load automatically. I have ended losing a lot of point. Because I had to quit the survey
  23. [R31] 5/5 · US Payment: I finally am ready to cash out to PayPal, and I have to send a copy of my ID AND a selfie. This doesn’t sit quite well with me to send these items. I’ve been doing surveys for over two years and none of the companies requested my PHOTO ID to cash out. I am waiting for customer service to reply to me about this. It’s not like we’re getting paid hundreds of dollars. Until I get this resolve
  24. [R35] 5/5 · US survey: smh log you out every survey
  25. [R32] 5/5 · US Love Zap Rewards: Fast and easy surveys and cash outs

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store