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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FAX from iPhone vs Fax from iPhone

FAX from iPhone 4.8★ · Free + IAP 65
Winner FAX from iPhone
Fax from iPhone 4.7★ · Free + IAP 35

FAX from iPhone (App A) is the better choice for its generally reliable faxing and user-friendly interface, despite both apps facing significant criticism regarding their pricing and subscription models.

Full reviews: FAX from iPhone · Fax from iPhone

Both 'FAX from iPhone' apps offer convenient mobile faxing, but App A stands out for its consistent performance and ease of use, even with its paid subscription. App B struggles with numerous complaints about failed faxes and predatory billing practices.

Head to head

Features & Ease of Use edge: FAX from iPhoneR2R5R8R11
FAX from iPhone Users praise App A for being extremely easy to use, straightforward, and convenient for sending documents quickly from a phone R2R5R8. It allows users to continue working on their phone while faxes are sent R2 and is seen as a lifesaver for various needs like taxes and estate planning R11. Some also appreciate the ability to send multiple faxes at once .
Fax from iPhone App B is also described as easy to use and navigate, with users finding it quick and fast for sending faxes . It can be helpful in a pinch for urgent documents .
Reliability & Performance edge: FAX from iPhoneR14R17R22R24
FAX from iPhone App A generally receives positive feedback for its reliability, with users stating it works well, is fast, and delivers faxes successfully R14R17. However, there are significant complaints about faxes not being received by the recipient despite confirmation R40 and some users report the app not working at all R22R24.
Fax from iPhone App B has numerous reports of faxes failing to send or not being received by the recipient . Users describe long processing times, sometimes over 15 minutes for a single fax , and some claim the app 'does not work at all' .
Price & Value tieR1R3R4R6
FAX from iPhone App A is consistently criticized for not being truly free despite being advertised as such, requiring payment to send faxes R1R3R4R6. Users find it expensive, with costs like $10 per week or a minimum spend of £10 R9R12R30. Some acknowledge it's pricey but worth it for convenience and reliability R11R14.
Fax from iPhone App B also faces strong criticism for false advertising regarding its 'free' nature and free trials. Many users report being immediately charged for annual subscriptions (e.g., $69.99 or $70) despite signing up for a free trial R64. Some users who paid for a weekly subscription (e.g., $8) found it didn't work .
Support & Billing Issues edge: FAX from iPhoneR26R34R40R42
FAX from iPhone App A users report issues with subscriptions auto-renewing even after cancellation R26R34R42R52. Many complain about being charged after cancelling a trial or receiving partial refunds R26R34R42R52. Customer service is described as unresponsive or unhelpful when contacted about these issues R40R52.
Fax from iPhone App B has severe complaints about being charged immediately for annual subscriptions despite free trial promises, with users unable to get refunds from either Apple or the developer R64. Customer service is widely criticized for being unresponsive, non-existent, or difficult to reach R64R77.
Pick FAX from iPhone if

You need a generally reliable and easy-to-use fax app for occasional or regular use and are willing to pay for a subscription, understanding that it is not truly free R2R5R11R14.

Pick Fax from iPhone if

There is no strong reason to pick App B over App A, as App B has more severe and frequent complaints about its reliability and billing practices R64.

Evidence note: Both apps have a significant number of negative reviews, primarily concerning their pricing models and perceived false advertising of 'free' services or free trials. App B's negative reviews are particularly strong regarding immediate charges for annual subscriptions despite free trial offers and unresponsive customer support. App A has a much larger user base and total ratings, which might skew its lifetime rating higher despite recent negative feedback.

Frequently asked

Are these fax apps truly free to use?
No, neither app is truly free to use for sending faxes, despite being advertised as 'Free + IAP' or having free download options R1R3R6. Users consistently report that payment is required to send faxes, often through subscriptions R9R12.
What are the common pricing complaints for these apps?
Common pricing complaints include being charged immediately for annual subscriptions (e.g., $69.99 or $70) despite signing up for a free trial R64, and the apps being too expensive for infrequent faxing, with costs like $10 per week or a minimum spend of £10 R9R12R30R56.
Do these apps offer reliable customer support?
Users of both apps frequently report issues with customer support, describing it as unresponsive or unhelpful, especially when dealing with unauthorized charges or subscription cancellations R40R52R64R77.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] FAX from iPhone 5/5 · US Great Fax: Love this fax app! It’s extremely easy to use and straightforward! I can continue working on my phone while the fax goes through
  2. [R5] FAX from iPhone 5/5 · US Super Convenient: I love the convenience of this app. No traveling to find an office store or post office. It’s quick, accessible and takes all of 5 minutes .
  3. [R8] FAX from iPhone 5/5 · US So Love this service: This service makes it so convenient to send docs and saves me time and money. I would recommend this service for those who work from home for sure
  4. [R11] FAX from iPhone 5/5 · US So convenient: This app has been a lifesaver! Expensive but worth it .
  5. [R14] FAX from iPhone 5/5 · US Works good: Pricey but is fast and reliable
  6. [R17] FAX from iPhone 5/5 · US Flawless: And awesome.
  7. [R22] FAX from iPhone 1/5 · US doesn’t work: the app does not work at all and it is also not free just a very unfortunate piece of garbage
  8. [R24] FAX from iPhone 1/5 · US Don’t do it: First off the day to expire goes until 5 pm yet it made me pay and still isn’t working I’m very disappointed and still fax doesn’t work
  9. [R1] FAX from iPhone 1/5 · US False advertising: Not free after trial period
  10. [R3] FAX from iPhone 3/5 · US Not free: This app isn’t free not even to send one free trial facts. You have to go find a different app that actually is free.
  11. [R4] FAX from iPhone 1/5 · US not free anymore: money hungry with every single app
  12. [R6] FAX from iPhone 3/5 · US Misleading: As someone else commented, this is free to download but not free to send. Which defeats the entire purpose for many people who need to send a single fax.
  13. [R26] FAX from iPhone 1/5 · US Scammer: I would give this app zero stars if I could. I downloaded it for what I believed would be a one-time need and never knowingly signed up for a subscription that renews every two weeks. I never used the app after downloading it, yet I was still charged. When I requested a refund, it was denied despite the fact that the service was never used. The subscription terms were not clear to me, an
  14. [R34] FAX from iPhone 1/5 · US Subscription keeps charging after cancellation: I used one time to fax a document and cancelled subscription. I should not have to pay $33 for a 2 page fax. Keeps charging. I requested refund and get denied
  15. [R40] FAX from iPhone 1/5 · US Don’t Waste Your Money: App is able to send fax but receiving fax is another story. After waiting a week for a fax I tested the number they assigned me and of course it doesn’t work and the fax report gives a “no answer” error code. Contacted customer service and yet ghosted with no reply or refund for an app that does not do what it says it does.
  16. [R42] FAX from iPhone 1/5 · US Charged for no reason: I cancelled this many days before the subscription kicked in and it still charged me
  17. [R9] FAX from iPhone 3/5 · GB It works but it’s too expensive: A subscription model doesn’t work for something as rare as a fax. This should be pay per fax, maybe 10p at most.
  18. [R12] FAX from iPhone 3/5 · GB Pricing Policy no good: The app works, and is a clever and useful thing. But why have they now got a minimum spend of £10? I rarely send faxes, so spending £10 to buy the ability to send lots of faxes is no use to me. I guess they’re not after people like me, but if it was possible, say, to buy a one-off for £2, I would imagine the odd £2 from people like me would add up. Instead, my money will go
  19. [R30] FAX from iPhone 1/5 · US It really is a scam: Takes 2 to 3 minutes per page or sometimes more. So you send a fax it says sending and you can watch the dots. Then it will say recipients machine isn’t receiving.. for 10 freaking dollars a week, it should work flawlessly. But it can’t, won’t, and never will, fax anything. because it’s a freakin scam.
  20. [R56] FAX from iPhone 2/5 · US Probably works: But for $10/week with no trial period or free service, I'm not too inclined to find out
  21. [R52] FAX from iPhone 1/5 · US Charged me even after I cancelled my subscription: I was charged for a renewal several days after I canceled my subscription. I reported the charge to apple who denied my claim. I appealed the decision and they denied it again and told me to contact the developer, Fax. I contacted them via their customer support email. Then they told me they could not help me, and to contact their in-app support c
  22. [R64] Fax from iPhone 1/5 · US Took my money: I downloaded the app and it said to try it out for 3 days for free. I clicked on it and it didn’t give me the 3 days. Instead it charged me $69.99 and I haven’t gotten my money back. I’ve been emailing them for 2 months now and no one responds.
  23. [R77] Fax from iPhone 1/5 · US Awful!! BEWARE, no customer service!!: I’ve been trying to contact customer service for almost a week now. No one has gotten back to me. I would stay away from this app if I were you! There are so many glitches and no customer support.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store