GOAT vs Nike SNKRS

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] GOAT 3/5 · US Reason why I’m rating this a 3.: Hello, I’m rating GOAT a three because of how long it takes to ship to where it’s going. It’s been three weeks and my package still hasn’t moved, nor has it gave me any updates. After I receive my package I will never order from here again. Something positive I must say is that the offers are really really good. That’s all, have a good day or night.
2. [R27] GOAT 3/5 · GB Misleading: It is a good app however I find it very misleading and untruthful with pricing . The amount of shoes that state a price in title then when you click on the shoe it reveals it’s 4 times the amount advertised.
3. [R61] Nike SNKRS 1/5 · GB ‘Bot protection’: App interface works well, but you seem to pay for an item, then wait in a queue to get it? How does that work? Surely if you’ve got an item in your basket, you should be allotted a certain amount of time (e.g. 1min, 2 mins) to secure the purchase. I’ve ‘paid’ for 6 items today alone and then i’m waiting for 3-4 mins to find out i’ve not actually managed to buy anything. Completel
4. [R64] Nike SNKRS 1/5 · GB Pointless app: This app has simply not kept up with demand and technology to ensure a fair draw system. There is almost no point to entering any of the raffles as the success rate is so low. Other non-raffle drops are also moving to a seemingly randomised queue system which again limits the chances of success. Don’t waste your time.
5. [R6] GOAT 3/5 · US Wouldn’t let me pay..: Wouldn’t let me pay for my order. I had to break it down separately and change it to pick up.
6. [R10] GOAT 1/5 · US Very disappointing customer service.: I placed an order, but my shipping address was outdated. I contacted customer support immediately to either update the address or cancel the order, but they were unable to help with either request. It has now been over 24 hours, and the only response I keep receiving is that I have to wait until someone has time to contact me, and that I should stop sending em
7. [R78] Nike SNKRS 2/5 · GB something wrong with app: hi its regarding my shoes which i want order from this app i just open this app 5 min before every shoes do payment under 10 sec but its loading and on screen bot cleaning but after 5 min its sold out its happened to me in every sneaker almost 2 months back i didn’t get any sneakers from this app
8. [R88] Nike SNKRS 2/5 · GB App design is to clustered compared to the original version: There’s to much going on in the app to even start looking for something. The old design was way better. I generally don’t use SNKRS as much due to it being complex. Sometimes you see shoes release in the US a build up for them but no date on UK app. It’s just not fun anymore scrolling for something that might tick your boat.
9. [R67] Nike SNKRS 1/5 · GB Terrible App: Purchased item, payment approved yet sent back to app just for the order to not exist.
10. [R73] Nike SNKRS 1/5 · GB Terrible: I went to buy a pair of shoes it took me 5 minutes to check out because it was so laggy and by the time it let me checkout they was sold out absolutely terrible
11. [R4] GOAT 2/5 · US Fees too high: You’re charged a sales fee, shipping fee, AND another fee to withdraw your funds! Ridiculous. The process of listing your shoes and having to retake pictures or get a photo of the tag in an impossible location is also frustrating. Not the greatest app to sell.
12. [R38] GOAT 1/5 · US Fees, Fees, Fees: Fees to sell, fees to withdraw money, fees to look at shoes, fees to pay… I’m over it.
13. [R69] Nike SNKRS 3/5 · GB Reseller heaven: Stinky resellers just buy out legit people want to actually want the products. Abysmal
14. [R90] Nike SNKRS 1/5 · GB Abysmal, beset by bots: Bots ruin the customer experience on nearly every single limited release. Nike need to supply the demand instead of boosting the secondary market of grifters who profit from people’s misfortune
15. [R25] GOAT 1/5 · US Worst customer service experience I have ever had.: I am not one to complain but I ordered from this site. I received something totally different than what I ordered. They told me basically too bad take it up with the shipping company. Be careful
16. [R80] Nike SNKRS 1/5 · GB Can’t even log in: The log in page along with the Nike app no longer works and just loads blank making this app utterly useless. It’s been like this for months now and I have missed out on multiple purchases biases of it
17. [R114] Nike SNKRS 1/5 · GB Awful app: The app doesn’t work. It forces me to verify my phone number and every time I try to get otc, the message doesn’t arrive. I tried 3 different phone numbers. This is annoying.
18. [R1] GOAT 1/5 · US Trash: Terrible user experience. One and done.