Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GOAT vs StockX

GOAT 4.9★ · Free to download 65
Winner GOAT
StockX 4.8★ · Free to download 55

GOAT is generally preferred for its wider selection and perceived authenticity, despite issues with shipping and customer service, while StockX struggles with similar customer service and shipping complaints, along with concerns about authenticity.

Full reviews: GOAT · StockX

GOAT and StockX both offer platforms for buying and selling sneakers and other collectibles, but both face significant user complaints regarding shipping delays, high fees, and poor customer service. GOAT generally has a slight edge in user satisfaction, particularly for its selection and perceived authenticity, though recent reviews show a decline.

Head to head

Selection & Availability edge: GOATR2R5R26R51
GOAT GOAT is praised for having a wide selection, with users often finding rare and exotic shoes R2R5R51. Some users specifically mention finding items on sale R26.
StockX StockX is also recognized for its ability to find rare and hard-to-find shoes . Users appreciate finding sneakers before release .
Authenticity & Quality edge: GOATR7R23R42R51
GOAT Many GOAT users trust the platform for authentic sneakers R23. However, some report receiving defective or used shoes, and facing issues with returns for these items R7R42R51.
StockX StockX users generally find items to be as described . However, there are serious concerns about authenticity, with reports of fake items, opened boxes, and issues with product quality R73.
Shipping & Delivery tieR3R9R28R50
GOAT GOAT frequently receives complaints about long shipping times, with some users waiting weeks or even months for orders R3R9R50. There are also issues with incorrect deliveries and packages being returned to the warehouse R28.
StockX StockX also has significant issues with slow and delayed shipping, with delivery dates often pushed back after purchase R64R79. Some users report orders never arriving or being sent to the wrong address .
Fees & Pricing tieR4R5R15R33
GOAT GOAT users complain about high fees, including sales fees, shipping fees, and withdrawal fees for sellers R4R40. Some also feel that prices are generally too high or misleading R5R15R33.
StockX StockX is criticized for high and often hidden fees, including shipping, inspection, and handling fees that significantly increase the final price R66R75. Users also report bait-and-switch pricing where the advertised price changes after selecting a size .
Customer Service & Returns tieR10R13R16R19
GOAT GOAT's customer service is a major pain point, with users reporting unhelpful, unresponsive, or AI-driven support R10R13R16R19. There are frequent complaints about the inability to change addresses or cancel orders, and a restrictive return policy that often results in partial credit or no refunds R13R51.
StockX StockX also faces severe criticism for its customer service, with users reporting no phone support, unhelpful responses, and reliance on AI bots R67. Similar to GOAT, users struggle with changing addresses or canceling orders . The return process is difficult, with reports of refunds taking a long time or only being offered as credit .
App Usability & Experience tieR1R4R6R12
GOAT Some GOAT users find the app difficult to use, citing a terrible user experience, issues with payment processing, and confusing UI, especially after updates R1R6R12. Sellers also note difficulties with listing items and recent updates removing buyer offers R4.
StockX StockX generally receives positive feedback for its ease of navigation and search functions . However, users report frequent login issues, app crashes, and bugs, especially with favorites lists or after updates . A common complaint is the inability to add multiple items to a cart R66.
Pick GOAT if

You are looking for a wide selection of rare sneakers and are willing to tolerate potential shipping delays and challenging customer service for the right find R2R5R9. You prioritize a platform with a slightly better reputation for authenticity, despite some negative reports R23.

Pick StockX if

You value an app that is generally easy to navigate for searching and buying and are looking for rare items, potentially even before release . You are prepared to deal with potential issues regarding hidden fees, shipping delays, and unresponsive customer service R66R79.

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service, shipping, and fees. While GOAT has a higher lifetime rating, recent reviews for both apps highlight similar frustrations. The evidence for authenticity is mixed for both, with some positive experiences but also serious complaints.

Frequently asked

Which app has better customer service?
Neither GOAT nor StockX is praised for good customer service; both receive numerous complaints about unhelpful, unresponsive, or AI-driven support, with users struggling to get assistance for order issues, address changes, or refunds R10R16R58R67.
Are the shoes on GOAT and StockX authentic?
While both platforms aim to sell authentic items, user reviews indicate mixed experiences; GOAT is generally trusted for authenticity R23, but some users report receiving defective or used shoes R7R42, and StockX faces significant concerns with reports of fake items, opened boxes, and questionable quality control R73.
Which app has lower fees and better pricing?
Both GOAT and StockX are criticized for high fees and potentially misleading pricing; GOAT users complain about sales, shipping, and withdrawal fees R4R40, while StockX users report hidden handling, inspection, and shipping fees that significantly increase the final price, sometimes by $30-$60 R66R75.
How long does shipping take for GOAT and StockX?
Both GOAT and StockX frequently have issues with long and delayed shipping times; GOAT users report waiting weeks or even months for packages R3R9, and StockX users experience similar delays, with delivery dates often pushed back by over a month after purchase R64R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] GOAT 5/5 · US Found my CR7s: This is my go to place for finding rare exotic shoes!
  2. [R5] GOAT 5/5 · US Pricey: Have pretty much every show you’re looking for but got damn they price gouge!
  3. [R26] GOAT 5/5 · US Chroniclesstatements Air max 95: Sneaker is fire. It was a must plus it was on sale for a steal. It was a no hesitation. If you like videos follow my name you will see a demonstration of how to rock the Airmax 95 Paisley.
  4. [R51] GOAT 5/5 · US Always got what I’m looking for: Goat of all Goats
  5. [R7] GOAT 1/5 · US Defective shoes: Ordered pair of cleats and wore them for 20 minutes to break them in. Took them off and the stud was completely broken in half. I shipped them to goat but was denied a refund and told I also had to also pay to get them back. I have worn cleats and been surrounded by soccer my entire life and literally never seen a stud break like that. Completely scammed and very disappointed.
  6. [R23] GOAT 5/5 · US Sneakers: Trusted source to buy authentic sneakers!Can’t trust too much out there.
  7. [R42] GOAT 1/5 · US Goat Sucks: I ordered shoes that came used. They gave me credit but the credit doesn’t cover taxes. I had to use my card again for $51.48 when I had money left over from the credit. WORSE EXPERIENCE OF MY LIFE AND THIS IS A ONE AND DONE FOR ME!
  8. [R3] GOAT 3/5 · US Reason why I’m rating this a 3.: Hello, I’m rating GOAT a three because of how long it takes to ship to where it’s going. It’s been three weeks and my package still hasn’t moved, nor has it gave me any updates. After I receive my package I will never order from here again. Something positive I must say is that the offers are really really good. That’s all, have a good day or night.
  9. [R9] GOAT 3/5 · US Goat: Goat is an ok place to order stuff from but the shipping costs a lot and I ordered something in may and it’s not coming until July at this point I don’t want to order stuff from goat because it takes to long but they have good shoes and clothes to order from overall I would recommend if you don’t mind waiting awhile for your stuff to come
  10. [R28] GOAT 1/5 · US My shoes was delivered wrong: They handled the situation very poor, company called “Janio “I never heard of. The place they dropped off to was closed during those hours. Very bad business.
  11. [R50] GOAT 1/5 · US shoes aren’t shipping and there’s no customer service: I genuinely ordered Travis Scott’s on 4/30 and now it’s 5/10 and still nothing. The seller hasn’t even sent them to goat yet and goat is doing absolutely nothing about it. They won’t match me with a new seller or anything and I sent a ticket multiple days ago and they never emailed me back. there’s no actual customer support, just an AI. wtf
  12. [R4] GOAT 2/5 · US Fees too high: You’re charged a sales fee, shipping fee, AND another fee to withdraw your funds! Ridiculous. The process of listing your shoes and having to retake pictures or get a photo of the tag in an impossible location is also frustrating. Not the greatest app to sell.
  13. [R15] GOAT 3/5 · US Agam: There denim tears hoodie are way to overpriced 7000 for a hoodie is insane goat fix you’re prices.
  14. [R33] GOAT 3/5 · GB Misleading: It is a good app however I find it very misleading and untruthful with pricing . The amount of shoes that state a price in title then when you click on the shoe it reveals it’s 4 times the amount advertised.
  15. [R10] GOAT 1/5 · US Very disappointing customer service.: I placed an order, but my shipping address was outdated. I contacted customer support immediately to either update the address or cancel the order, but they were unable to help with either request. It has now been over 24 hours, and the only response I keep receiving is that I have to wait until someone has time to contact me, and that I should stop sending em
  16. [R13] GOAT 1/5 · US Unsatisfied: I do not like how goat does business if you put the wrong zip code it will not allow you to change your address or contact the shipper to update. Make sure you put the right address. They are quick to take your money but after that they offer no! And I mean no help to update or change address they will deliver your item to the wrong address and say it was delivered
  17. [R16] GOAT 1/5 · US Still haven’t received refund straight thieves: I buy all my exclusive from the GOAT never had a problem until now. As a repeated customer I thought I would get treated with more respect. I ordered some shoes, they used some uber like delivery service and I never received my shoes. I’ve sent 10 emails to get my refund and all I’m getting is the run around, can’t talk to anyone. I just keep gettin
  18. [R19] GOAT 1/5 · US RIP OFF Do not buy: I had placed an order on Goat, and tried canceling within 20 minutes as there policy stated cancel within 3 hours and it will cancel it. Unfortunately they ignored the request and resumed the order, after that i got a hold of the shipping company and had them return the shoes. While Goat customer service has done nothing to help. They don't have a Customer Call number or anythi
  19. [R1] GOAT 1/5 · US Trash: Terrible user experience. One and done.
  20. [R6] GOAT 3/5 · US Wouldn’t let me pay..: Wouldn’t let me pay for my order. I had to break it down separately and change it to pick up.
  21. [R12] GOAT 3/5 · US Hard to finish: Hard to finish
  22. [R58] GOAT 1/5 · US Trash company that uses AI to screw customers: Do not use this app! No human being could possibly be so disconnected from the average consumer. Their “support” is a joke and will not do ANYTHING to fix their mistakes at all. I was a loyal customer that they treated like garbage and now will use stock-x or any other app that is not this one. Please save yourself the anguish and do the same.
  23. [R67] StockX 1/5 · US Over priced, horrible customer service: No phone for customer service. Terrible or no follow up.
  24. [R73] StockX 1/5 · US Merchandise suspect: Purchased a Kobe IV Draft Day advertised as “unopened” and “sealed” and the box was opened, taped up in clear bag, and then inside the box the gold foil was sliced open and then retaped shut. Could easily be fakes. Stock X customer service said that was not normal, and basically said that I could return or get $20 credit. Buyer beware! Their QC is sus.
  25. [R40] GOAT 1/5 · US Fees, Fees, Fees: Fees to sell, fees to withdraw money, fees to look at shoes, fees to pay… I’m over it.
  26. [R66] StockX 3/5 · US Help improve: I’m asking for StockX to employer on applying a cart for items so you can shop multiple items at once also if you have a large favorites it crashes every time you try to look through your favorites and there are no set text for shopping. Each one is different and the taxes are horrendous with ranging up to $30.
  27. [R75] StockX 3/5 · US A little: Expensive 140 to 173 in fees
  28. [R64] StockX 1/5 · US Never buying Again: They lie about delivery dates. Before you purchase the delivery dates are two weeks out. After purchase its pushed over a month. No customer service help, notices or anything. Goat is 10x better
  29. [R79] StockX 1/5 · US Shipping is slow: My orders keep getting delayed and its not wven worth the price at that point, 15 dollars for shipping is crazy

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store