Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

N26 vs Old National Mobile

N26 4.6★ · Free to download 60
Winner Old National Mobile
Old National Mobile 4.7★ · Free to download 75

Old National Mobile is generally more reliable for core banking functions, despite some recent update issues, while N26 struggles with account access and customer support.

Full reviews: N26 · Old National Mobile

N26 offers quick digital setup and international features, but users frequently report issues with account access, app bugs, and unresponsive customer support. Old National Mobile, while experiencing recent app update problems and persistent review prompts, is generally seen as reliable for deposits and daily banking by its users.

Head to head

Features edge: N26R5R11R12R20
N26 N26 is praised for its quick digital setup, international usability, and features like Apple Pay integration R5R11R51. Some users appreciate its utility for expats and students R20. However, some find the app becoming too complex and cluttered R12.
Old National Mobile Old National Mobile users appreciate its ease of use for general banking and fast deposits . However, some users wish for better integration of credit card portals and instant pending payment visibility . There are also complaints about a lack of basic features like sorting transactions or downloading them for review .
Ease of Use tieR1R5R9R10
N26 N26 is often described as user-friendly and easy to navigate, especially for setup R5. However, many users report significant difficulties with account opening, identity verification, and login issues, often getting stuck in loops or experiencing app crashes R1R9R10R13.
Old National Mobile Old National Mobile is generally considered easy to use and navigate by many . However, a significant number of recent reviews highlight issues with the app crashing upon login or requiring multiple attempts to open R84R87.
Reliability edge: Old National MobileR4R7R10R25
N26 N26 users frequently report critical reliability issues, including the app not working with newer iOS versions, crashing during identity checks, and payment failures R7R10R28. Many also experience account blocks or closures without warning R4R25R38.
Old National Mobile Old National Mobile users report recent reliability problems, particularly with the app crashing after updates, preventing mobile check deposits, or failing to open R70R81R84. There are also complaints about Zelle not working and the app being slow .
Price/Value tieR51R54R109
N26 N26 is marketed as having a 'free account,' but some users report being charged unexpectedly, leading to accusations of a 'scam' R54. Other users find it to be a good value, with cheap international transactions R51.
Old National Mobile Old National Mobile users do not frequently comment on pricing, but one reviewer noted a lack of 'perks' and slow deposit timeliness, suggesting less value compared to other options R109.
Support edge: Old National MobileR6R9R13R24
N26 N26 customer support is a major pain point, with users reporting unhelpful chat bots, unresponsive human agents, ghosting, and generic replies R6R9R13R24. Many users feel abandoned when facing account issues, especially with frozen funds or fraud R38.
Old National Mobile Old National Mobile users have mixed experiences with support. Some report difficulty getting help with specific issues like viewing loans online or issues with Zelle , and a general decline in customer service quality .
Pick N26 if

You are an expat or international student in Europe looking for a quick digital bank account setup and value international transaction capabilities, and are willing to risk potential issues with app stability and customer support R5R20R51.

Pick Old National Mobile if

You prioritize a generally reliable banking app for daily transactions and deposits, even if it means dealing with frequent review prompts and occasional app glitches after updates .

Evidence note: Old National Mobile's reviews are heavily skewed by a persistent issue of the app repeatedly asking users to leave a review, which has led many to give low ratings specifically for this annoyance rather than core banking functionality. N26's negative reviews, however, often point to more critical issues like account access, frozen funds, and poor support.

Frequently asked

Does N26 work with the latest iOS versions?
Recent reviews indicate N26 has significant problems working with newer iOS versions, with users reporting the app no longer works with iOS 16 and crashes on iOS 17 Pro during identity verification R7R28R30.
Are there common issues with Old National Mobile's app?
Yes, Old National Mobile users frequently report the app crashing upon login, requiring multiple attempts to open, and issues with mobile check deposits failing after updates R70R81R84R87.
Is N26 customer support responsive?
N26 customer support is widely criticized for being unhelpful, with users reporting unhelpful chat bots, being ghosted in chats, and receiving generic responses that do not resolve critical issues like frozen accounts or fraud R6R13R24R38.
Why does Old National Mobile have so many 1-star reviews?
Many 1-star reviews for Old National Mobile are specifically due to the app's persistent and repetitive prompts asking users to rate the app every time they log in, rather than issues with banking functionality itself R61R63R66R73.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] N26 5/5 · US Fresh in Berlin: Just arrived in Berlin and in need for bank account. N26 was a total blast. Completed everything digitally within less than 1 hour
  2. [R11] N26 5/5 · US Roi57: Facile et fiable !! Partout dans le monde
  3. [R12] N26 3/5 · GB Less bank more investment now: Increasing focus on pyramid scheme scams (crypto currency) and investments makes the app less pleasant to use, which is unfortunate as I’m overall happy with the banking bits.
  4. [R20] N26 4/5 · US 5 years great bank: We have been using N26 for 5 years. There have been a few glitches and there are changes I’d like made. But this is a robust service that has allowed us to handle financial transactions as expats really seemlessly. Without the N26 app, we would have had great difficulty integrating into Germany. And the app has continued to add improvements.
  5. [R1] N26 1/5 · US Cannot log in: Cannot log in for some unknown reason. It's trash. · translated
  6. [R9] N26 3/5 · US Too much AI and too little human control: Opening a bank account is failing for me with some technical ID. For more than a week I’m trying to figure out with support what is the problem. Looks like some alert, but they can not say for sure what. If the bank is so bad at opening an account I would expect it to be even worse at serving it
  7. [R10] N26 1/5 · US Broken build!!!: The selfie camera for identity check crashes the app. No way to login. That’s terrible experience.
  8. [R4] N26 1/5 · US Abusive neobank: Avoid. They blocked our grandma account for receiving 500 EUR from her son. They wanted proof of source of funds. I guess this is how drug dealers launder money in N26 world. By sending old people 500 EUR. Idiocy.
  9. [R7] N26 1/5 · US no longer works with iOS 16: N26 no longer works with iOS16, and does not allow use of older versions of the app. My phone is not eligible for iOS 17, and so N26 no longer works for me.
  10. [R25] N26 1/5 · US The worst bank!!: They “cancelled” ie closed my account for no reason with no prior notice and no explanation.
  11. [R51] N26 5/5 · US Best Card and Bank: The system is perfect, because you need to test your bank when you are out of the country. N26 is the best bank which works inland and abroad. Everything is easy and really cheap. Thanks N26 family
  12. [R54] N26 1/5 · US “Free account” is a scam: If I signed up for a “free account”, why do I keep getting charged? I am sick of these greedy companies lying to its customers. Join the class action lawsuit against greedy N26.
  13. [R109] Old National Mobile 2/5 · US No perks: Had to get a checking account here. So far, sucks. No perks. No timeliness of deposits. You get this bank account because you have to, not want to.
  14. [R6] N26 3/5 · US No pin received: It is 23:40 and I am not receiving a verification pin, since no human is working! The chat both told me to Seite until the next day 🤨! For what you have a chat when they are not able to help?
  15. [R13] N26 1/5 · US Horrible: The app got me stuck in a loop during identity verification. So app is unusable for me. Not only the app is unusable but the whole company is absolutely horrible, got in touch with them TWICE via chat, trying to explain what is happening, like I really wanted to open an account with them, I got ghosted in the chat, TWICE, not a connection problem, they just didnt bother to follow up. The
  16. [R24] N26 3/5 · GB App is good but customer service clueless: The App is quite functional but the customer online chat is pretty useless as when you get to a human after a dumb bot, they don’t have detailed understanding so you get PR type answers or nobody has ever raised that, translation I don’t know the answer. Could be a lot better.
  17. [R28] N26 2/5 · US Buggy app: Buggy app. Locks up completely on iPhone 17 pro. Tech support treats you like an idiot and completely useless. Uninstalling and reinstalling fixed it (for now) but the inability to have any access to my bank account without credible customer support shook my confidence in n26.
  18. [R30] N26 1/5 · US Crashes in new IOS: Does not allow for the camera recognition in the iPhone 17MaxPro. It goes thru the protocol for password and when it goes for the photo recognition - it crashes. Now I have no access to my account..on vacation. PLEASE FIX THIS BUUUGGGGG Great
  19. [R70] Old National Mobile 1/5 · US App won’t work after update: App decided not to work, told me to go to the App Store and download the latest version, won’t update. iPhone shows it has the most current version.
  20. [R81] Old National Mobile 3/5 · US Latest Update Crashes App: Since the last update, the app crashes when doing a mobile check deposit. After taking a picture of the front of the check, the app black screens and requires restart. Please fix
  21. [R84] Old National Mobile 3/5 · US Glitch when opening: There’s always a glitch that immediately closes the app the first 1-3 times you try to login and then have to restart it
  22. [R87] Old National Mobile 3/5 · US App: I have to open the app six or seven times to use the bank app. This has been doing this for the week.
  23. [R38] N26 1/5 · US Scam: N26 blocked my account and froze my money with ZERO warning. Weeks later, still no refund, no timeline, no answers. Support is completely incompetent: copy-paste replies, no responsibility, no clue what’s going on. You are treated like garbage while YOUR OWN MONEY is locked. Because of N26, I couldn’t pay rent, couldn’t buy basic things, couldn’t live normally. This is not “compliance”, t
  24. [R61] Old National Mobile 1/5 · US What a crock!!!!!!!!: What's with this latest bs that you expect me to upgrade my operating system to continue using your app? WOW! I will just find another bank! Unbelievable! bye, bye! Oh and GFY!
  25. [R63] Old National Mobile 3/5 · US Stop asking me to write a review: Stop asking me to write a review
  26. [R66] Old National Mobile 3/5 · US Annoying to keep asking: It’s getting old that every time I log in, I’m asked to review the bank before I can even view my accounts.
  27. [R73] Old National Mobile 1/5 · US I want you to stop asking me if I like this app I’m using it that should be enough: Nothing else to say

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store