N26

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] 5/5 · US Fresh in Berlin: Just arrived in Berlin and in need for bank account. N26 was a total blast. Completed everything digitally within less than 1 hour
2. [R15] 4/5 · US 5 years great bank: We have been using N26 for 5 years. There have been a few glitches and there are changes I’d like made. But this is a robust service that has allowed us to handle financial transactions as expats really seemlessly. Without the N26 app, we would have had great difficulty integrating into Germany. And the app has continued to add improvements.
3. [R34] 5/5 · US Great services: So easy and user friendly to use as I am not so great with complex interfaces. Very easy and quick to setup.
4. [R57] 5/5 · US Great for international students: Extremely easy setup and verification, does not require documents which take weeks to receive from the city. Also great interface and cash26 service. Can not speak to security but I have only had positive experiences.
5. [R11] 5/5 · US Roi57: Facile et fiable !! Partout dans le monde
6. [R13] 5/5 · US Recom: The best option for banking I’ve ever seen
7. [R28] 5/5 · US Amazing bank: This is an Amazing digital bank that I’ve used
8. [R16] 5/5 · US Super fast and secure: There was an unauthorized payment. I was immediately led through steps to cancel and to immediately order a new card. The compromised card was also immediately replaced in my Apple wallet with the new one. Excellent service
9. [R108] 5/5 · US Never had such a helpful and easy-to-use bank: Have had my account with them for almost 5 years now. And the support team helped me get a refund of hundreds of euros that came out from a couple of unauthorized online transactions made with my card. They were super responsive and took immediate action and had it resolved within a week.
10. [R113] 5/5 · US Anonymous: I had my wallet stolen this morning and I have a new card on the way and Apple Pay is already working with new card! Thanks N26!
11. [R65] 5/5 · US Best Card and Bank: The system is perfect, because you need to test your bank when you are out of the country. N26 is the best bank which works inland and abroad. Everything is easy and really cheap. Thanks N26 family
12. [R136] 5/5 · US Great bank!: Live in Spain and did not want to use a Spanish bank. N26 is a much better choice. Customer service is excellent, I do subscribe to the first level subscription for a few euros a month but the instant customer service is worth it! No issues at all with ATM and merchandise purchases or auto-debited utility payments. Very happy with it.
13. [R1] 1/5 · US Cannot log in: Cannot log in for some unknown reason, it's trash. · translated
14. [R4] 1/5 · US no longer works with iOS 16: N26 no longer works with iOS16, and does not allow use of older versions of the app. My phone is not eligible for iOS 17, and so N26 no longer works for me.
15. [R7] 1/5 · US Broken build!!!: The selfie camera for identity check crashes the app. No way to login. That’s terrible experience.
16. [R20] 2/5 · US Buggy app: Buggy app. Locks up completely on iPhone 17 pro. Tech support treats you like an idiot and completely useless. Uninstalling and reinstalling fixed it (for now) but the inability to have any access to my bank account without credible customer support shook my confidence in n26.
17. [R9] 3/5 · US No pin received: It is 23:40 and I am not receiving a verification pin, since no human is working! The chat both told me to Seite until the next day 🤨! For what you have a chat when they are not able to help?
18. [R10] 1/5 · US Horrible: The app got me stuck in a loop during identity verification. So app is unusable for me. Not only the app is unusable but the whole company is absolutely horrible, got in touch with them TWICE via chat, trying to explain what is happening, like I really wanted to open an account with them, I got ghosted in the chat, TWICE, not a connection problem, they just didnt bother to follow up. The
19. [R14] 1/5 · US Can't open it after update: To no use has been support so far
20. [R17] 1/5 · US Don’t use this bank: Totally awful bank. I have never felt so scammed by a financial institution in my life. First they demand, almost in a rush, that I transfer my own money to another account “to avoid problems,” giving me a 30‑day deadline as if they were doing me a favor. Communication is terrible: confusing messages, changing conditions, and no one willing to take responsibility; just generic
21. [R3] 1/5 · US Abusive neobank: Avoid. They blocked our grandma account for receiving 500 EUR from her son. They wanted proof of source of funds. I guess this is how drug dealers launder money in N26 world. By sending old people 500 EUR. Idiocy.
22. [R18] 1/5 · US Fraudulent bank: Open my account so I can access my money
23. [R19] 1/5 · US The worst bank!!: They “cancelled” ie closed my account for no reason with no prior notice and no explanation.
24. [R26] 1/5 · US Scam: N26 blocked my account and froze my money with ZERO warning. Weeks later, still no refund, no timeline, no answers. Support is completely incompetent: copy-paste replies, no responsibility, no clue what’s going on. You are treated like garbage while YOUR OWN MONEY is locked. Because of N26, I couldn’t pay rent, couldn’t buy basic things, couldn’t live normally. This is not “compliance”, t
25. [R21] 1/5 · US Crashes in new IOS: Does not allow for the camera recognition in the iPhone 17MaxPro. It goes thru the protocol for password and when it goes for the photo recognition - it crashes. Now I have no access to my account..on vacation. PLEASE FIX THIS BUUUGGGGG Great
26. [R42] 1/5 · US Selfie Verification Fails on iOS 26: I want to change my paired phone to my new iPhone, but when I do the selfie verification on iOS 26, it asks me to frame my face. I did frame it, but it didn’t recognize me.
27. [R2] 5/5 · US Please support Chinese for the app.: Please support Chinese for the app.
28. [R25] 1/5 · US Hong Kong mobile can't signup: 8524××××××× is not working please fix it ASAP
29. [R35] 1/5 · US Very bad: In my opinion, it's very bad because we can't open an account with it since I'm Libyan. I hope you can help me.
30. [R53] 1/5 · US Chinese audit is not supported.: Chinese audit is not supported.
31. [R24] 1/5 · US Don’t use this bank or app: I use iDEAL payment system a lot and it is SO BUGGY with this app. There have been handfuls of instances where I try to make a purchase online with iDEAL with N26 and it fails or gets hung up. Then money is taken out of my account but the purchase doesn’t go through. This is people’s money you’re dealing with. I need to trust it’s going to the right place and that it wi
32. [R6] 3/5 · US it ok: after begging for notifications for important banking alert. first alert is for review. notifications back off forever.
33. [R23] 2/5 · US No: I’m never going to enable notifications - stop asking. Also, stopping me from sending a bank transfer without updating the app AFTER I’ve entered everything and am just trying to hit send is an absurd oversight. Get it together guys., Response: I know that it’s optional. Why does it need to ask me to enable push every single time the app opens? I have declined for two years straight now. PE
34. [R46] 1/5 · US Annoying notification every time you launch app: Every single time on app launch it asks to switch on notifications… I DONT WANT ANY… every single time… who designed this app? <redacted> if you can’t code usability properly, can you guarantee safety? Doubtful. Amateurs.
35. [R36] 1/5 · US Put me in danger via fraud phishing scam: Very bad app
36. [R39] 1/5 · US DO NOT BANK WITH THEM: I had no problems with this bank for 2 years until a series of events soured my experience. They are great until you need something from them, then good luck! Stick with established banks that care about your loyalty. I was scammed and literally 0 help from support. I lost 2000 and they took extra money because the scammers used a gambling site which “constitutes an extra
37. [R59] 1/5 · US Enables scammers, no fraud protection: Don’t use them. If you ever experience fraud then they’ll look for any excuse or reason to not protect you… regardless of how much evidence you provide. This business enables criminal activity and it’s been under constant scrutiny of financial regulators for years.
38. [R68] 1/5 · US Lax security, no customer service.: They allowed the theft of over 200 euros (it would’ve been 1000 if I’d had more in my account) from me but still haven’t returned it. I paid 20 euros for an expedited new card. That was supposed to be here in three days but they didn’t even manage that. It still isn’t here four days later. Due to their lack of security. I have to go through this headache again.
39. [R50] 1/5 · US Keep looking!: I’ve used this bank and app for many years but recently they’ve started to have many problems. The in-app chat function hasn’t worked in over a week. There is no way to contact the bank by phone unless you have one of their expensive account tiers. Contacting N26 by email means waiting many days for a reply if at all. Their customer service team are not well trained so each reply ca
40. [R63] 1/5 · US Horrendous customer service: I’ve been waiting for a reply from the CS team for 5 days. The CS bot is not helpful at all and their human CS team seems to be super understaffed. A far cry from competitors like Revolut or Wise who do this infinitely better.
41. [R51] 1/5 · US Scammer: This bank is very wicked, they are scammers who has been stealing hard earned money from so many of their customers. I opened this account and I didn’t even use it for two days. I transferred the amount of €2000 euros and they got my account frozen for no reason, I emailed so many times to them but they never gave me a good or reasonable answer why my account was frozen, now I have no mon