Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Microsoft Outlook vs Mail

Microsoft Outlook 4.8★ · Free to download 75
Winner Microsoft Outlook
Mail 4.6★ · Free to download 60

Microsoft Outlook is the better choice for a reliable email experience.

Full reviews: Microsoft Outlook · Mail

Microsoft Outlook offers a more robust set of features and better reliability compared to Mail, despite some recent user frustrations. While both apps have their issues, Outlook's overall user satisfaction and functionality give it the edge.

Head to head

features edge: Microsoft OutlookR12R72
Microsoft Outlook Users appreciate Outlook's integration with other Microsoft services and its organizational tools, though some find the search function lacking R12.
Mail Mail users frequently report issues with spam filtering and email organization, leading to frustration R72.
ease of use edge: Microsoft OutlookR14R75
Microsoft Outlook Many users find Outlook easy to navigate and appreciate its user-friendly interface R14.
Mail Mail users often describe it as confusing and not user-friendly, with difficulties in organizing emails R75.
reliability edge: Microsoft OutlookR6R70
Microsoft Outlook Outlook has received mixed reviews regarding reliability, with some users experiencing bugs and login issues R6.
Mail Mail users report more consistent issues with receiving emails and app performance R70R100.
price/value tieR63R72
Microsoft Outlook Outlook is free to download and offers a solid range of features without requiring payment for basic use.
Mail Mail is also free, but users have raised concerns about its effectiveness and value compared to Outlook R63R72.
support tieR7R70
Microsoft Outlook Outlook users often express frustration with the lack of support for issues, particularly with account recovery R7.
Mail Mail users also report poor support experiences, especially when dealing with account issues R70.
Pick Microsoft Outlook if

you need a feature-rich email app that integrates well with other services and provides a more reliable experience.

Pick Mail if

you prefer a simpler email app and are already invested in the Apple ecosystem.

Evidence note: Both apps have free versions, so negative reviews may stem from user expectations rather than inherent app limitations.

Frequently asked

Which app is better for receiving emails?
Microsoft Outlook generally has better reliability for receiving emails, with users noting fewer issues compared to Mail, which has frequent reports of not receiving emails R70R100.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] Microsoft Outlook 3/5 · US Good email bad search: Outlook search is miserable. Calendar, mail sorting and options otherwise are fantastic.
  2. [R72] Mail 3/5 · US Ongoing Headache: I’ve yet to get my app to chime for new email. Which I guess is good because of all the stupid spam emails I get. Which comes to my next headache…this app will NOT block spam emails when you block them. It seems like the more I block the worse it gets. Frustrating. I’m about to stop using it. And there’s no help in sight.
  3. [R14] Microsoft Outlook 5/5 · US Easy to use: Your app is way much easier to use and understand than most email sites. Thank you.
  4. [R75] Mail 3/5 · US Not user friendly: Instructions needed to use and organize the Mail Box
  5. [R6] Microsoft Outlook 3/5 · US Latest update: I have not been able to login since the latest update. I need this for my job. I’ve been having to use a pc to access my emails
  6. [R70] Mail 1/5 · US Updating: Says updating for weeks yet does not update and will not download attachments. Does not send or deliver all emails
  7. [R63] Mail 3/5 · US Mail is so far the worst app: I suddenly stop getting any emails I don’t know what happened I just stoped getting emails bus it is go so it gets 3 stars
  8. [R7] Microsoft Outlook 1/5 · US Bad: stupid idiots can't recover my stolen account
  9. [R100] Mail 1/5 · US Never received my emails: Always having problems with receiving emails never with Google only with Apple

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store