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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TownSq Community vs Townsay

TownSq Community 4.7★ · Free to download 30
Winner Townsay
Townsay 4.9★ · Free to download 90

Townsay is the clear winner for local buying and selling due to its user-friendly interface and unique drop-off features, while TownSq Community struggles with numerous bugs and poor usability despite its good concept.

Full reviews: TownSq Community · Townsay

Townsay excels as a local marketplace, praised for its ease of use and innovative drop-off locations, making transactions seamless. In contrast, TownSq Community, designed for HOA management, is plagued by persistent technical issues, poor design, and limited functionality, leading to user frustration.

Head to head

Features edge: TownsayR3R7R37R40
TownSq Community TownSq Community offers features for HOA management like payments, requests, news, and event notifications, but users report issues with document access, a clunky interface for multiple communities, and missing basic functionalities like a calendar view or the ability to edit posts R3R7R37R40. Some users appreciate the ability to communicate with managers and access HOA documents .
Townsay Townsay (also referred to as Localyft) is designed for local buying and selling, offering features for listing items, browsing goods, and direct communication with sellers. A key feature highlighted by users is the unique drop-off location system, which minimizes contact and traffic to residences R69R77. It also supports local businesses and products .
Ease of Use edge: TownsayR19R22R30R1
TownSq Community TownSq Community is frequently described as poorly designed, unorganized, cluttered, and not intuitive R19R22R30. Users struggle with setup, navigation, and finding features R1R3. Many complain about small, unreadable fonts, especially in dark mode, and a lack of accessibility options R27.
Townsay Townsay is consistently praised for being user-friendly, intuitive, simple, and easy to use . Users find listing items and browsing goods to be a seamless experience . One user mentioned the UI is 'little confusing and tough to sort out things' but still gave it a high rating .
Reliability edge: TownsayR1R4R8R9
TownSq Community TownSq Community is plagued by numerous bugs and glitches. Users report issues with signing up, privacy settings not saving, autopay not working, messages crashing, payments failing, documents disappearing, and inability to switch between communities R1R4R8R9. Some functionalities are reported as not working at all .
Townsay Townsay reviews do not mention any significant reliability issues. Users describe a 'seamless experience' and 'quick response from seller' .
Price/Value edge: TownsayR36R8R19R22
TownSq Community TownSq Community is free to download, but users express frustration with its poor functionality and the fact that they are often forced to use it by their HOA R36. Some feel it is not a community enhancement but a headache R8. The value is diminished by the numerous bugs and usability issues R19R22.
Townsay Townsay is free to download and offers a low 5% fee for sellers, which is highlighted as a positive for those struggling with higher fees elsewhere R68. Users perceive it as a valuable alternative to other marketplaces like Facebook Marketplace and eBay .
Support tieR8R25R27R52
TownSq Community TownSq Community users report poor or unresponsive support. Issues include an inability to contact anyone, lack of feedback mechanisms within the app, and general unresponsiveness from property management companies R8R25R27R52. Some positive reviews mention helpful staff from their management company, but this seems to be an exception rather than the rule for app support .
Townsay There is no direct feedback on Townsay's customer support, but sellers are described as responsive and helpful . The app's overall positive user experience suggests less need for direct support .
Pick TownSq Community if

You are required to use it by your HOA and need to access specific HOA-related information, despite its known issues R36.

Pick Townsay if

You are looking for an easy-to-use, reliable local marketplace to buy and sell items with a convenient drop-off system and low seller fees R68R69.

Evidence note: Reviews for TownSq Community are extensive and highlight numerous functional and usability issues, despite a higher lifetime rating which may reflect older, more positive experiences or the forced nature of its use. Townsay has fewer reviews, but they are overwhelmingly positive and consistent in their praise for ease of use and features.

Frequently asked

Does TownSq Community work well on iPads?
No, TownSq Community is not formatted for iPad screens, leading to it appearing like a cell phone screen and making it difficult to read newsletters and other content R2R6R21.
What are the fees for selling on Townsay?
Townsay charges a 5% fee for sellers, which users appreciate as a low rate compared to other platforms R68.
Can I make payments through TownSq Community?
Yes, TownSq Community allows for HOA payments, but users frequently report issues with autopay not working, payments failing, or the app crashing during the payment process R10R13R17R41.
Does Townsay offer a contactless pickup/drop-off option?
Yes, Townsay features a unique system of common local pickup and drop-off locations, which users appreciate for minimizing contact and not having to share personal addresses R69R77R78.

What reviewers actually said

Built only from these 78 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] TownSq Community 3/5 · US Needs work: I’m glad my HOAs master and condos offer an app to have easy payments and request, but viewing news and event notifications across 2 communities is clunky for sure. The switch community is also not great, hidden deep in the app.
  2. [R7] TownSq Community 1/5 · US Condo President: It’s been 10 months since we were switched to TownSq. There is literally no information that allows my board to manage our association effectively like we had with the previous App.
  3. [R37] TownSq Community 1/5 · US Needs help: I find the app very frustrating. First, there is no calendar view for events which seems like a pretty obvious need. Second, I get frequent notifications but when clicking in them it either a) takes me to the web page instead of the app forcing me to log in, or b) if it does take me to the app it does not launch the item that the notification was about. Third, survey function is very
  4. [R40] TownSq Community 1/5 · US Can’t edit requests once submitted: I have generally liked townsq but submitting this review because of a basic missing feature. You can’t see pictures that are attached to a request until you’ve submitted it (it just says like img 6507 or something like that) and then it won’t let you edit the request to remove/change the pictures after the fact. Disappointed in this lack of functionality. Being
  5. [R19] TownSq Community 1/5 · US Horrible app: What A poorly designed app for its intended purpose of managing a condo association. Unorganized, disjointed and a jumbled mess that is so not user friendly. BAD
  6. [R22] TownSq Community 1/5 · US People must be out of their minds giving this app good ratings… I wonder if it’s all scam…: Super user-unfriendly, poorly organized, cluttered and cumbersome to use. I absolutely hate using it.
  7. [R30] TownSq Community 3/5 · US Not intuitive: A lot of the app is not very intuitive. In dark mode it is almost impossible to read. Some of that could be lack of help and the way local Associa staff uses/fails to use it. Updates are not timely. Unfortunately Associa is by far the worst management company I have every dealt with
  8. [R1] TownSq Community 1/5 · US Set Up Issues: I have the app downloaded, selected sign up, received and confirmed email. Confirm my info and enter and confirm password, then it just spins, nothing happens. Can't even get into app.
  9. [R4] TownSq Community 2/5 · US Unable to save privacy settings: My address continues to display even when I don’t have the option checked. I try to make other changes to privacy settings and there’s no option to actually save the changes, so they’re discarded.
  10. [R8] TownSq Community 5/5 · US Disappearing Documents: Suddenly documents are disappearing from folders. Update from 1 week ago may be faulty. Here we go again, now cannot switch between communities when homeowners participate in multiple. Always sketchy, poor support.It’s not a community enhancement, rather a headache for community managers and homeowners. Too bad. The concept is good.
  11. [R9] TownSq Community 3/5 · US Messaging doesn’t work: Have tried multiple times to get messages to work and it doesn’t. It works for other residents but not for us
  12. [R36] TownSq Community 3/5 · US The app you have to use- not by choice: I have to use this app to pay my condo fee. It’s not super easy to use and the light green type makes it hard to read. My BIGGEST GRIPE is that it does not support account nicknames on payment sources. That would make things easier instead of just a list of partial numbers.
  13. [R25] TownSq Community 1/5 · US Not helpful: The usefulness of this app is dependent upon the timely response from the property management company. Unfortunately mine isn’t so responsive.
  14. [R27] TownSq Community 3/5 · US Font too small: Font is too small and is in light colour. Making it very difficult to read the content without glasses. And app does not have feature to contact support or provide feedback. Hence writing a review. Hope someone will look into it.
  15. [R52] TownSq Community 1/5 · US No way to contact: Very poor way to manage. Cannot contact anyone even to get a transponder. I’ve overpaid and they keep billing me even though I’ve made them aware that there is already money in their bank.
  16. [R2] TownSq Community 4/5 · US Question: Why can’t this app become full screen on iPad
  17. [R6] TownSq Community 3/5 · US It be nice if this app was formatted for ipad!: Att: IT Dept. or App Developer, Can the Town Square App please be formatted to be IPad friendly to fit the iPad screen ? So it doesn’t look like a cell phone screen ? Sam
  18. [R21] TownSq Community 3/5 · US iPad version: I like the town Square community app, but I deducted two stars for the time being since there is no iPad version. An iPad version of this app would maximize screen size as it is hard to read my HOA newsletters using the iPhone version of the app on an iPad. I will gladly give the app a higher score if an iPad version comes out.
  19. [R68] Townsay 5/5 · US 5% FEES!!!: Easy to use App with friendly mobile Interface design. I really like the unique drop-off location the company is doing. Looking forward to more updates and it’s growth to stay a more friendly approach and still grow. I’ll say it again for EVERY SELLER that struggles with fees or in general more money in return, 5% FEES.
  20. [R10] TownSq Community 1/5 · US Autopay not working: Auto pay option on IOS App is not working even with the latest update.
  21. [R13] TownSq Community 1/5 · US Payments: I’m trying to make a payment and when I do it takes me back to the Home Screen. Fix this glitch please.
  22. [R17] TownSq Community 4/5 · US Having issue paying my hoa: When I click on make payment the it just loads and loads. Is there an issue at the moment ? Please help. Thanks
  23. [R41] TownSq Community 4/5 · US Has some bugs: App is good for viewing your account info but a bit wonky when trying to enter information. Lately when I try to pay my HOA dues, the app won’t bring up my keyboard so that I can enter my account number. I have to go my computer and use the HOA website.
  24. [R69] Townsay 5/5 · US Great app: Good place to sell and buy things with drop off locations to minimize contact and traffic to your residence.
  25. [R77] Townsay 5/5 · US Great app for local buy and sell items: Very good app for locally buying and selling items. Great design and ease of posting items up for sell. Like the feature of common local pickup and drop off locations...
  26. [R78] Townsay 5/5 · US Great for buyers N seller: Pickup and drop off features is amazing and helpful in this covid situation. No need to share your address with buyers and sellers. Great Concept

Synthesized from 78 recent App Store reviews · updated July 2026 · View on the App Store