Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TownSq Community vs Cobu

TownSq Community 4.7★ · Free to download 60
Winner TownSq Community
Cobu 4.7★ · Free to download 45

TownSq Community offers broader functionality for HOA management, despite numerous bugs, while Cobu focuses more on resident-to-resident communication but is plagued by severe censorship issues.

Full reviews: TownSq Community · Cobu

TownSq Community provides tools for HOA payments, requests, and communication, though users report significant technical glitches and poor usability. Cobu aims to foster resident connection but faces strong criticism for censorship and app instability.

Head to head

Core Functionality & Features edge: TownSq CommunityR3R5R8R10
TownSq Community TownSq Community offers features like easy payments, service requests, news, events, and document access, which many users appreciate for managing HOA interactions R3R5. It also provides tools for HOA boards to manage violations and delinquencies . However, users report critical issues with payments not working R10R13R17R41, documents disappearing R8, and online forms being inadequate .
Cobu Cobu focuses on resident communication, offering community tabs, event listings, a marketplace, and direct messaging . Users value its ability to connect neighbors and share information . However, the app is criticized for lacking essential features like editing comments or deleting old messages .
Ease of Use & User Experience tieR3R4R8R12
TownSq Community Many TownSq Community users find the app poorly designed, unorganized, cluttered, and not intuitive . Specific complaints include difficulty switching between communities R3R8R12, privacy settings not saving R4, and lack of editing ability for posts or photos . The app also has accessibility issues with small, unreadable fonts, especially in dark mode R27.
Cobu Cobu is described as having a sloppy, buggy, and unfinished execution with screens lagging, jumpy transitions, and buttons needing multiple taps . Users also report issues with notifications not working or crashing the app and the direct message feature being unreliable . Some find the UI/UX needs significant refinement .
Reliability & Performance tieR1R9R10R13
TownSq Community TownSq Community users frequently encounter bugs and glitches, such as setup issues R1, messages not working R9, autopay failures R10, payments returning to the home screen R13, app crashes , and an unresponsive keyboard for input R41. Some report the app processing payments multiple times or being unable to log in due to password reset issues .
Cobu Cobu is criticized for being buggy, slow, and unreliable . Users experience app crashes , login failures even with newly reset passwords , and delayed messages . Many state that half the functionalities do not work consistently .
Support & Communication edge: TownSq CommunityR5R25R27R42
TownSq Community TownSq Community users report poor support, citing difficulty contacting anyone , unresponsiveness from property management R25, and a lack of feedback mechanisms within the app R27. Some mention slow responses in forums and a general lack of meaningful release notes for updates R42. However, one user praised Geraldo for clear and polite assistance R5.
Cobu Cobu users report non-existent or unresponsive tech support, with multiple login assistance requests and emails going unanswered for months . The app is also criticized for its censorship practices, where posts deemed 'negative' or discussing safety concerns are deleted or hidden by moderators, which users feel restricts meaningful dialogue and invades privacy R61R64R70.
Pick TownSq Community if

you need a comprehensive app for HOA management, including payments, service requests, and document access, and are willing to tolerate some technical glitches and usability issues R3.

Pick Cobu if

your primary need is a platform for casual resident-to-resident communication, event sharing, and a marketplace, and you are not concerned about potential censorship or app instability .

Evidence note: Both apps have a significant number of negative reviews regarding bugs and usability, despite their high lifetime ratings. Cobu's negative reviews are heavily skewed towards censorship concerns, which is a critical flaw for a community communication app.

Frequently asked

Does TownSq Community support iPad?
No, TownSq Community is not formatted for iPad, appearing as a cell phone screen on larger devices, which makes reading newsletters and other content difficult for users R2R6R21.
Can I trust Cobu with my privacy?
Cobu has significant privacy concerns, with users reporting that the app's moderation feels authoritarian, deleting posts and deactivating users for expressing 'negative' opinions, which some perceive as an invasion of privacy and censorship R61R64R70R73. Additionally, the app repeatedly prompts users to opt into SMS messages without a clear way to permanently opt out .
Are payments reliable on TownSq Community?
Payments on TownSq Community are frequently reported as unreliable, with users experiencing issues like autopay not working, payments returning to the home screen, pages loading indefinitely, and even payments being processed multiple times R10R13R17R41.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] TownSq Community 3/5 · US Needs work: I’m glad my HOAs master and condos offer an app to have easy payments and request, but viewing news and event notifications across 2 communities is clunky for sure. The switch community is also not great, hidden deep in the app.
  2. [R5] TownSq Community 5/5 · US Town Square Updates!: Geraldo is always very clear and polite when assistance is needed to navigate the platform. Great Job!
  3. [R8] TownSq Community 5/5 · US Disappearing Documents: Suddenly documents are disappearing from folders. Update from 1 week ago may be faulty. Here we go again, now cannot switch between communities when homeowners participate in multiple. Always sketchy, poor support.It’s not a community enhancement, rather a headache for community managers and homeowners. Too bad. The concept is good.
  4. [R10] TownSq Community 1/5 · US Autopay not working: Auto pay option on IOS App is not working even with the latest update.
  5. [R4] TownSq Community 2/5 · US Unable to save privacy settings: My address continues to display even when I don’t have the option checked. I try to make other changes to privacy settings and there’s no option to actually save the changes, so they’re discarded.
  6. [R12] TownSq Community 3/5 · US Can’t Change Community: Something has changed in this app. I can no longer toggle between the main HOA and my Condo HOA pages. It used to have “change community” to switch over and now it only has “change account” which only takes me to the financial side of it. Please fix it.
  7. [R1] TownSq Community 1/5 · US Set Up Issues: I have the app downloaded, selected sign up, received and confirmed email. Confirm my info and enter and confirm password, then it just spins, nothing happens. Can't even get into app.
  8. [R9] TownSq Community 3/5 · US Messaging doesn’t work: Have tried multiple times to get messages to work and it doesn’t. It works for other residents but not for us
  9. [R13] TownSq Community 1/5 · US Payments: I’m trying to make a payment and when I do it takes me back to the Home Screen. Fix this glitch please.
  10. [R25] TownSq Community 1/5 · US Not helpful: The usefulness of this app is dependent upon the timely response from the property management company. Unfortunately mine isn’t so responsive.
  11. [R27] TownSq Community 3/5 · US Font too small: Font is too small and is in light colour. Making it very difficult to read the content without glasses. And app does not have feature to contact support or provide feedback. Hence writing a review. Hope someone will look into it.
  12. [R42] TownSq Community 3/5 · US Limited Frustrating Experience with No Meaningful Release Notes: This captive community portal through Associa has limited accessibility to HOA historical data, and is frustrating use. Document search is frustrating. There is no ability to access events and announcements in the past. Finally, the developer does not include any meaningful information in the Release Notes for updates. The user is
  13. [R2] TownSq Community 4/5 · US Question: Why can’t this app become full screen on iPad
  14. [R6] TownSq Community 3/5 · US It be nice if this app was formatted for ipad!: Att: IT Dept. or App Developer, Can the Town Square App please be formatted to be IPad friendly to fit the iPad screen ? So it doesn’t look like a cell phone screen ? Sam
  15. [R21] TownSq Community 3/5 · US iPad version: I like the town Square community app, but I deducted two stars for the time being since there is no iPad version. An iPad version of this app would maximize screen size as it is hard to read my HOA newsletters using the iPhone version of the app on an iPad. I will gladly give the app a higher score if an iPad version comes out.
  16. [R61] Cobu 1/5 · US Krap: Your buiding uses this app to spy on what you're saying. It's a huge invasion of privacy. I hope this app goes bankrupt.
  17. [R64] Cobu 1/5 · US Morgan at Dallas Urby Controls Cobu Like North Korea!!: This app is far from “combining cutting-edge AI with expert human moderation.” I live at the Urby Dallas, where our building’s moderator, Morgan, controls activity on the app and decides which posts stay or get removed. Morgan has also deactivated users without meeting the deactivation criteria outlined in the contract. The moderation feels a
  18. [R70] Cobu 1/5 · US Subtly deleting your post, manipulative practice enabled by Cobu development team.: I wrote a post on my building’s Cobu chat about if anyone else was experiencing a collective noise issue from the outside and if so, reach out via DM/reply in thread so that we can find neighbours who are dealing with this noise: “Anyone else in the building notice a loud but persistent humming/vibrational noise i
  19. [R73] Cobu 1/5 · US Terrible: A rubbish app that censors people for voicing their opinions in spite of facing a crisis in the building. “Morgan” was far from empathetic and just tried to manipulate sentiment
  20. [R17] TownSq Community 4/5 · US Having issue paying my hoa: When I click on make payment the it just loads and loads. Is there an issue at the moment ? Please help. Thanks
  21. [R41] TownSq Community 4/5 · US Has some bugs: App is good for viewing your account info but a bit wonky when trying to enter information. Lately when I try to pay my HOA dues, the app won’t bring up my keyboard so that I can enter my account number. I have to go my computer and use the HOA website.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store