WheresTheBus vs Phone Tracker
Choose WheresTheBus for a more reliable bus tracking experience.
WheresTheBus has a higher lifetime rating and offers a free service that many users find helpful despite some reliability issues. Phone Tracker, while having more ratings, suffers from significant complaints about misleading features and poor functionality.
Head to head
you need a free bus tracking app that is generally well-rated and useful despite some reliability issues.
you are looking for a more comprehensive tracking solution and are willing to pay, but be cautious of misleading claims.
Evidence note: WheresTheBus has a higher lifetime rating and more positive reviews, while Phone Tracker's negative reviews highlight significant dissatisfaction with its functionality and support.
Frequently asked
Is WheresTheBus really free?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] WheresTheBus Worthless: It’s been almost a full school year and the app still does not work. Completely disappointing
- [R4] WheresTheBus Useless: The information is never correct. Never the correct bus. Never the correct stop displayed. Very very unreliable.
- [R11] WheresTheBus Great bus locator: We used to have lots of trouble with the bus, drivers getting lost, arriving late, etc. Now we can see where are kids are, what the route is, and know when they'll be at the stop. It's been a true life saver. The only downside is when they use a reserve bus that doesn't have tracking on it. But as long as it's our regular bus & driver (which it usually is) this app works great.
- [R67] Phone Tracker Misleading app don’t buy it: It advertise itself as a tracking device where you enter the number and you can look up the location of anyone using their phone number, but that’s not what it is!!!I will get my money back!
- [R3] WheresTheBus Works maybe: This app always has bugs where you can use it perfectly fine one day but the next, you can’t even load the maps. Sometimes the bus isn’t even close to being where it shows and the ETA isn’t accurate, if it shows at all. This app is a nice concept though.
- [R37] WheresTheBus Officially deleted this app: This app has been down for almost three weeks with no meaningful updates, no troubleshooting, and no communication from customer service. For something that people rely on daily, this is extremely frustrating and unprofessional. At this point it’s more annoying than helpful. I wouldn’t recommend relying on this app until they fix their system and start communicating wi
- [R43] WheresTheBus Terrible support: The app works but my low rating is for the support team. They are useless. It takes them weeks to respond when you submit a ticket for an app issue. What’s the point of having a support team when they are not helping to resolve issues?
- [R39] WheresTheBus THIS APP DOSEN’T WORK: This app doesn't always work; sometimes the tracking doesn't show up, and this school year it's been terrible. It's not working at all. I've sent several reports that it's not working and included the bus number, but they haven't done anything to fix the problem. It used to be a good app, but not anymore
- [R41] WheresTheBus Never give ETA. Always gives update late.: This app is very frustrating to use. It never shows an accurate ETA, only “last updated” times like 3/4/5/7 minutes ago, which is not helpful at all. Riders need to know the exact arrival time and real-time location of the bus, just like Google Maps or Apple Maps provide, and which way the buss I coming or will come. Without proper ETA and live tracking,
- [R81] Phone Tracker Terrible: Didn’t work! They steal your money
- [R61] Phone Tracker Según era gratis pero es mentira: No sirve para nada esta app
- [R72] Phone Tracker There’s a subscription service to pay for: I wasn’t aware of this when I bought the device, so I haven’t signed up for it. I understand that the developer is running a business, so this isn’t at all criticism, but I would like to have known this information beforehand.
- [R89] Phone Tracker Waste of Money: I downloaded this app for peace of mind while my daughter was on a school trip. However, it makes you pay before you can add other phones. We tried four different methods of downloading the app on her phone, but they all failed. What a waste of money!
- [R117] Phone Tracker Scam: Do not download this app it’s a scam
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store