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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Delta Community Credit Union vs Credit Union 1 Alaska

Delta Community Credit Union 4.8★ · Free to download 65
Winner Credit Union 1 Alaska
Credit Union 1 Alaska 4.8★ · Free to download 70

Credit Union 1 Alaska (CU1) has a slight edge over Delta Community Credit Union (DCCU) due to fewer reported critical bugs and a more consistent user experience, despite both apps receiving mixed reviews regarding recent updates.

Full reviews: Delta Community Credit Union · Credit Union 1 Alaska

Both Delta Community Credit Union and Credit Union 1 Alaska offer mobile banking apps with high lifetime ratings, but recent updates have introduced performance and usability issues for both. CU1's app appears to have slightly fewer severe, app-breaking bugs compared to DCCU's, giving it a marginal advantage.

Head to head

Features tieR9R13R15R16
Delta Community Credit Union Users appreciate features like bill pay and account access , but some report issues with specific functionalities like Zelle crashing , mobile check deposit camera problems R13R15, and inability to set up autopay from external banks R9. New account holders face restrictions on mobile deposits for the first seven days R16.
Credit Union 1 Alaska Users value the convenience of mobile deposits and general account management . However, recent updates have hindered remote deposit functionality R63, caused payment processing failures , and removed the ability to lock cards from the app . Transfers within the app can also be buggy .
Ease of Use tieR1R5R12R21
Delta Community Credit Union Many users find the app easy to access and navigate R5R12. However, some recent updates have made the interface visually complicated and slower R53R51. There are also complaints about the multi-step process to exit the app R1 and the lack of dark mode R21R28.
Credit Union 1 Alaska The app is generally considered user-friendly and easy to navigate . However, recent updates have introduced issues with font size and color, making text difficult to read , and have made scrolling through transactions less intuitive by requiring a 'Load More Transactions' button .
Reliability edge: Credit Union 1 AlaskaR10R13R15R27
Delta Community Credit Union A significant number of users report frequent app crashes R31R33R49, inability to open the app R27R31, and slow performance, especially after updates R10R51R53. Issues with transfers not processing and mobile deposits failing due to camera problems R13R15 are also noted.
Credit Union 1 Alaska Users experience issues with login, including Face ID not working consistently R73, the 'remember me' function failing R73, and repeated error messages when trying to log in R67R70. The app also crashes, freezes, or fails to open for some users , and payments/transfers sometimes do not process R70.
Price/Value edge: Credit Union 1 AlaskaR3R7R8R11
Delta Community Credit Union Both apps are free to download. Users generally appreciate the value of the credit union's services R8R11. However, some express dissatisfaction with loan approval processes and slow posting of external transfers R3R7.
Credit Union 1 Alaska Both apps are free to download. Users consistently praise the overall value and support from Credit Union 1 .
Support edge: Credit Union 1 AlaskaR8R11R14R50
Delta Community Credit Union Users generally report positive experiences with customer service and support from Delta Community Credit Union R8R11R14R50.
Credit Union 1 Alaska Credit Union 1 receives strong praise for its helpful and friendly customer service .
Pick Delta Community Credit Union if

you are an existing Delta Community Credit Union member who values consistent customer service and generally finds the app easy to navigate for basic functions, provided you are not frequently impacted by the reported bugs or slow performance R5R8R11.

Pick Credit Union 1 Alaska if

you are looking for a credit union with highly praised customer service and an app that, despite some recent UI and login issues, is generally considered functional and easy to use for core banking tasks .

Evidence note: Both apps have a significant number of recent negative reviews, many of which are related to performance issues, bugs, and UI changes following updates. The high lifetime ratings for both apps are somewhat at odds with the recent user feedback, suggesting a decline in app quality for some users. The 'free vs paid' rule does not apply as both apps are free to download and use for credit union members.

Frequently asked

Do these apps have issues with mobile deposits?
Yes, both apps have reported issues with mobile deposits; Delta Community Credit Union users experience camera problems preventing deposits R13R15, while Credit Union 1 Alaska users report remote deposit functionality being ruined by updates or requiring a full screen R63.
Are there login problems with either app?
Yes, both apps have login issues. Delta Community Credit Union users sometimes cannot access their accounts due to verification number entry problems R24, while Credit Union 1 Alaska users frequently report Face ID failures, the 'remember me' function not working, and constant error messages during login R67R70R73.
Do these apps frequently crash or freeze?
Yes, both apps have users reporting frequent crashes and freezing. Delta Community Credit Union's app is described as constantly crashing, freezing, or being unable to open R27R31R33R49, and Credit Union 1 Alaska users also report the app crashing, freezing, or not opening after updates .
Are there complaints about the app interface or design?
Yes, both apps have received complaints about their interface and design, particularly after recent updates. Delta Community Credit Union users dislike the complicated visuals and slow speed of new updates R51R53 and the lack of dark mode R21R28, while Credit Union 1 Alaska users criticize the small, light font, oversized elements, and the new 'Load More Transactions' button .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Delta Community Credit Union 3/5 · US Should allow autopay from outside bank: It should allow me to set up auto withdrawal from the external bank to pay for my loan.
  2. [R13] Delta Community Credit Union 1/5 · US Check deposit app: I take a pic of the front of the check and then screen goes black and I have to close the app
  3. [R15] Delta Community Credit Union 3/5 · US Recent bug fix messed with my camera: The recent bug fix must have done something to disable my phones camera from taking a picture because it says you have to grant the app permission, but there’s no way in my phone’s settings to give it permission to use the camera. I tried reinstalling the app, but I still can’t make a mobile deposit because the camera won’t work with the app anymore. Used to b
  4. [R16] Delta Community Credit Union 1/5 · US Ridiculous rules for new accounts: So many crazy rules for new account holders. You have to wait a full seven days before you can do any banking at all after opening an account. You cannot even make a mobile deposit.
  5. [R1] Delta Community Credit Union 1/5 · US Exiting the app: Why do you have to take several steps to get to the exit icon. That should be on the upper right of the home screen.
  6. [R5] Delta Community Credit Union 5/5 · US Great: I love everything about Delta easy to access and not complicated
  7. [R12] Delta Community Credit Union 3/5 · US love it: so simple & easy to use
  8. [R21] Delta Community Credit Union 3/5 · US Update: Are there any plans to make a dark mode for the app and the app icon? Would be fantastic to have my bank app match my dark screen and not get blinded when doing transactions in the morning?
  9. [R10] Delta Community Credit Union 1/5 · US Improvement needed: This app needs major improvements. It is constantly delayed. And just not very current.
  10. [R27] Delta Community Credit Union 3/5 · US Unable to access: Sooo many times I’m unable to open the app. Just the blank turquoise page with the logo. Deposit day seems to prevent transfers on all accounts. This is very annoying and yes-my app is updated!
  11. [R3] Delta Community Credit Union 3/5 · US Transfers into DCCU: It takes too long for money that is being transferred from other financial institutions to post to my DCCU account!
  12. [R7] Delta Community Credit Union 1/5 · US Takes way too long for a deposit to post: I sent a direct transfer from my other bank. Those funds left my account late last week (ergo DCCU had them since then) yet no sign of my deposit until late today. Unacceptable. I’ve been a member since 1986. Treat me better than that!
  13. [R8] Delta Community Credit Union 5/5 · US Bank: Been with DCCU for several years and love the convenience and support from CS.
  14. [R11] Delta Community Credit Union 5/5 · US Holding me down for over a decade.: DCCU has been by my side for so many life changes and I’m so grateful for their support in that.
  15. [R14] Delta Community Credit Union 4/5 · US Sheca: Great service and great people
  16. [R50] Delta Community Credit Union 5/5 · US Bank: They know how to make you feel like a family or your best lady friends there and that will makes-you happy when your sad they make it’s the best you laugh an more
  17. [R63] Credit Union 1 Alaska 3/5 · US New update ruined remote deposit: Won’t let me remote deposit from my phone. Keeps saying “full screen required”
  18. [R24] Delta Community Credit Union 3/5 · US Not able to access: I’m not able to access the account because when it sends a text message for confirmation, there’s no place to enter the confirmation or verification number
  19. [R67] Credit Union 1 Alaska 1/5 · US Awful log in: What is going on with this new verify your human feature . I get it’s a safety thing. But it’s constantly reading error when I try to log in now. I am really getting sick of repeatedly trying to log in
  20. [R70] Credit Union 1 Alaska 2/5 · US Annoying: Never lets me log in even with the correct info. And when trying to rest password error codes are popping up. Just when I would try to transfer money from my own checking to saving error codes pop up and won’t let me . Always bugging out and super annoying
  21. [R73] Credit Union 1 Alaska 2/5 · US App is not convenient at times.: The app does not login automatically with my face and I have to keep putting in my password. Also it keeps having me check the box to remember this device. What’s the point of doing that when it’s not remembering. I have to keep changing the device name because you can’t reuse the previous device names.
  22. [R31] Delta Community Credit Union 1/5 · US Constantly Crashing or Unable to Open: Would love this app for its convenience if it didn’t crash all the time. It’s consistent in either never opening or crashing and kicking you out of the app completely when you log in.
  23. [R33] Delta Community Credit Union 1/5 · US No happy with this app: Extremely slow and crash constantly
  24. [R49] Delta Community Credit Union 1/5 · US This app keeps crashing: This app keeps crashing
  25. [R28] Delta Community Credit Union 1/5 · US Terrible: App is getting worse and still no dark mode
  26. [R51] Delta Community Credit Union 2/5 · US The new app is slow!: The new app update is so slow after you login. You’re sitting on a loading page for a good bit of time rather than heading straight into my banking details. It’s faster for me to access my banking from my browser than the app. I love the new UI but you have to do something about the speed.
  27. [R53] Delta Community Credit Union 1/5 · US DCCU App: The new update makes the app move slower and is visually complicated in my opinion

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store