Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Revolut vs monobank

Revolut 4.7★ · Free to download 75
Winner Revolut
monobank 4.9★ · Free to download 55

Revolut is generally preferred for international transactions and ease of use, while monobank faces significant criticism regarding privacy and customer support despite some users praising its convenience.

Full reviews: Revolut · monobank

Revolut is highly praised for its user-friendly interface and international money transfers, though it faces issues with account blocks and hidden fees. monobank is lauded for its speed and support by some, but is heavily criticized for privacy breaches, account blocks, and recent negative app design changes.

Head to head

Features and Functionality edge: RevolutR2R5R17R18
Revolut Revolut is highly valued for its international money transfer capabilities, making it easy to exchange currencies and use for daily purchases abroad R2R5. Users appreciate features like multi-currency accounts and eSim R17. However, some report issues with virtual cards not working with Apple Pay and general app bugs R18. There are also complaints about difficulties with money transfers and adding contacts .
monobank monobank users appreciate its speed for money transfers and some find it to be a technologically progressive bank . However, recent updates have introduced significant usability issues, with users complaining about a confusing new design, increased clicks for common actions, and hidden features R69R96R104R106. There are also reports of the app not working with VPNs , deposit pages not responding , and general app glitches .
Ease of Use edge: RevolutR2R10R25R31
Revolut Many Revolut users find the app extremely user-friendly and easy to navigate R2R31. It's described as simple, fast, and intuitive R25. However, some users experience delays when opening the app and viewing their balance R10.
monobank Some monobank users find the app very convenient and easy to use . However, recent updates have led to widespread complaints about a difficult, inconvenient, and confusing new design, with increased steps for common actions R69R96R104R106. Some users report issues with photo ID verification being a 'disaster' .
Reliability and Trust tieR6R8R12R15
Revolut Revolut is praised by many for being a reliable banking solution that works well, especially for international travel R15R17. However, a significant number of users report serious issues with account closures without warning or reason R8, difficulties with the sign-up process R6R12R16, and concerns about money not being safe or the bank failing to protect clients in cases of fraud or theft R28.
monobank monobank users express strong concerns about privacy and security, with multiple reports of the CEO and employees publicly posting client photos and personal data without consent R64R70R73R76. There are also numerous complaints about accounts being blocked without clear reasons , and issues with the app having constant glitches . Some users also report being charged interest unexpectedly or having money taken .
Price and Value edge: RevolutR1R4R5R36
Revolut Revolut is seen as offering good value, particularly for international transactions with fair exchange fees R5. However, some users complain about hidden fees, such as charges for unsubscribing or for maintaining certain balances R1R4R36.
monobank monobank users report being charged for e-sim services that didn't work and unexpected interest accruals . There are also complaints about illogical rules that hinder donations from abroad, including transfer limits .
Customer Support tieR2R16R28R31
Revolut Many Revolut users praise its customer support, describing chat and help as easy and quick R2R31. However, others report abysmal customer service, describing interactions as unhelpful or with 'advanced AI bots' R28. Some users also state there's no way to communicate from the US if issues arise R16.
monobank Some monobank users commend its support team as amazing, always on call, and helpful . However, others describe terrible service, with issues taking hours to resolve or operators mismanaging accounts . There are also complaints about support not being able to help recover money after theft .
Pick Revolut if

You frequently make international transactions or travel, prioritize a user-friendly interface for managing multiple currencies, and value responsive customer support R2R5R17.

Pick monobank if

You are looking for a fast banking app and have had positive experiences with its support team, despite recent app design and privacy concerns .

Evidence note: Revolut has a much larger user base reflected in its review count, leading to a broader range of feedback. monobank's recent negative reviews heavily focus on privacy issues and app design changes, which might skew its current perception compared to its lifetime rating.

Frequently asked

Does Revolut have hidden fees?
Some Revolut users report hidden fees, such as charges for unsubscribing or for not maintaining certain spending levels, which were not disclosed upfront R1R4R36.
Is monobank secure and private?
monobank faces serious privacy concerns, with multiple users reporting that the CEO and employees have publicly shared client photos and personal data without consent, leading to a lack of trust R64R70R73R76.
Are there issues with signing up for Revolut?
Yes, several users report difficulties with the Revolut sign-up process, including issues with document verification, being blocked by software, or being logged out and denied approval without clear reasons R6R12R16.
How is monobank's app design after recent updates?
Recent monobank updates have resulted in widespread complaints about a new design that is described as inconvenient, confusing, and less user-friendly, with increased clicks for common actions and hidden features R69R96R104R106.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Revolut 5/5 · US User friendly: I like using Revolut because it is so easy to use. I transfer dollars to euros for transactions in Europe. When I have questions chat and help are easy and quick.
  2. [R5] Revolut 5/5 · US Internationally Benefit: I am currently living in Germany from America. I downloaded this app and have been able to transfer in & send money easy. I use it for my daily purchases and it helps me exchange the US dollars to Euros with ease.
  3. [R17] Revolut 5/5 · US Great Banking Solution: We live in Portugal and went to Revolut as we were disappointed with service from Premier Millenium. Wish we did it earlier - so much easier, helpful and definate excellence in multi currency accounts. We also like things like eSim with Revolut - best decision in a long time!!
  4. [R18] Revolut 1/5 · US Buggy mess: Cannot access the virtual card on the device to add to Apple Pay. The app constantly freezes without loading card details. The cards are accessible by the web, but not useful in this form.
  5. [R10] Revolut 1/5 · US I feel bad every time I open it: This app has a delay every single time I open it and see my account balance, and I hate it. I open the app, it shows me a $1,000 balance. I think to myself, “ok”. Then two seconds later the balance drops like an anchor and shows me whatever it actually is, typically a lot less than when I previously opened it. This is the *only* banking product I use that has this
  6. [R25] Revolut 5/5 · US Meilleur banque en ligne: Rien à dire, rapide, simple, flexible
  7. [R31] Revolut 5/5 · US 5 stars beachside I can’t give 500 stars: Amazing customer support, app is easy to navigate. It’s great!
  8. [R6] Revolut 1/5 · US Fake: No la recomiendo para nada , solo me hizo tomarle foto a mis documentos y ya todo dice que sale mal , pienso que solo quieren información personal MAL MAL MAL MALISIMAA
  9. [R8] Revolut 1/5 · US Sooner or later they will ban you for no reason: I and everyone I know gets banned from this app at some point for no reason. Their algorithms are far too sensitive.
  10. [R12] Revolut 1/5 · US Doesn’t let you sign up: Even with my passport and clean photos, my account creation was blocked by their software. It doesn’t let you appeal this, so I can’t use Revolute. This is very disappointing.
  11. [R15] Revolut 5/5 · US It works great!: I really enjoy using Revolut!!
  12. [R1] Revolut 2/5 · US Una aplicación sumamente innovadora sus políticas no me gustan: El banco me parece con políticas engañosas, sobre todo, porque me obliga a gastar para mantener las tazas 🤨 tuve que transferir mi dinero a otro banco y dejar en Revolut lo básico
  13. [R4] Revolut 1/5 · US pay to exit: they do not disclose when you first subcribe that there will be a fee charged if you ever want to unsubscribe. lack of transparency is not appreciated
  14. [R36] Revolut 1/5 · GB Scammers: The hit you with added fee
  15. [R16] Revolut 1/5 · US Scam: After you give them a picture of your ID your social and take pictures and do a video of you moving your head side to side. They asked me what type card virtual or physical and then logged me out stating that it’s the wrong passcode. Then tell you you’re not approved thru email but don’t allow you back in to cancel and remove your personal information. No way to communicate from the US locat
  16. [R28] Revolut 1/5 · US Stay away they don’t help: I recently got my phone stolen and not only that but they had access to my eSIM I explained my situation to customer service over and over again and they just couldn’t do anything to help me recover my money even with proof very very disappointed
  17. [R64] monobank 1/5 · US No banking secrecy. · translated
  18. [R70] monobank 1/5 · US Serious Privacy Issue: The CEO publicly posted a client’s photo online. Publishing personal data without consent is a major violation of privacy and raises serious concerns about how this bank treats customer information. A financial institution should protect clients’ data, not expose it. Incidents like this completely undermine trust and show a lack of basic responsibility toward customer priva
  19. [R73] monobank 1/5 · US They post personal photos publicly without any permission or right to do so: Shameful. · translated
  20. [R76] monobank 1/5 · US They leak personal information: Employees and one of the founders are leaking customers' personal information all over social media and are not ashamed. I'm already in the process of transferring my sole proprietorship account to another bank; thankfully, others don't violate the law like this. · translated
  21. [R69] monobank 3/5 · US Inconvenient update: After the update, you can't view spending statistics for family members' cards that you have access to. · translated
  22. [R96] monobank 2/5 · US Still bad UI, no split payment, asking TOO MUCH PERMISSIONS: May be Mono was a most innovative bank and not so bad app, but this WAS a 3-4 years AGO! Today are not sufficient to be “funny and with lot of whistlers and bells” to attracting more and more youth customers who have no any experience WHAT IS REALLY GREAT BANKING APP. Ok, based functions working, but today this is not a key value for b
  23. [R104] monobank 1/5 · US New design is stylish but not comfortable: I barely can find anything now in new design. It’s stylish but useless from UX perspective.
  24. [R106] monobank 1/5 · US New design: The new design is simply awful. This isn't a mobile game for teenagers; it's a banking app. The new navigation with swipes is inconvenient, the default card is always in Hryvnia, and a function I personally need is hidden somewhere unclear. Did the product team even conduct proper customer development before these changes? · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store