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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Lebanon Federal Credit Union vs Navy Federal Credit Union

Lebanon Federal Credit Union 4.8★ · Free to download 65
Winner Navy Federal Credit Union
Navy Federal Credit Union 4.9★ · Free to download 80

Navy Federal Credit Union (B) is the stronger choice due to its broader feature set and generally positive user experience, despite some recent stability issues, while Lebanon Federal Credit Union (A) struggles with basic functionality and intrusive ads.

Full reviews: Lebanon Federal Credit Union · Navy Federal Credit Union

Navy Federal Credit Union (B) offers a comprehensive banking app with many features, though it has faced recent complaints about maintenance downtime and bugs. Lebanon Federal Credit Union (A) has improved with recent updates, but users still report login problems, ads, and a more basic feature set.

Head to head

Features edge: Navy Federal Credit UnionR2R7R13R17
Lebanon Federal Credit Union Lebanon Federal Credit Union (A) has recently updated its app, adding features that allow users to perform more transactions without visiting a branch, such as mobile deposits and bill payments R2R17R51. However, some users still find the app basic and lacking advanced options like renaming accounts or easily finding direct deposit information R7R13.
Navy Federal Credit Union Navy Federal Credit Union (B) offers a wide range of features including easy navigation between accounts, money transfers, and access to bank statements . Recent updates have improved credit card points display and handling . However, some users desire more customization options for accounts and savings goals , and there are requests for features like a dark mode and clearer auto-pay options .
Ease of Use tieR9R21R23R25
Lebanon Federal Credit Union Many users find Lebanon Federal Credit Union (A)'s app easy to navigate, straightforward, and convenient for managing finances R23R25. The fingerprint login option is appreciated R51. However, some users experience issues with persistent sign-ins, requiring frequent password re-entry R9R21, and difficulties with mobile deposit requirements .
Navy Federal Credit Union Navy Federal Credit Union (B) is generally considered easy to use with a clear interface . However, recent updates have introduced display issues, making the home screen too wide for some iPhones . Users also report slow loading times and a desire for automatic FaceID scanning upon opening the app .
Reliability edge: Lebanon Federal Credit UnionR1R4R10R19
Lebanon Federal Credit Union Lebanon Federal Credit Union (A) users report significant login issues, with the app often not recognizing correct credentials or locking users out R4R10R19. Some experience freezing when trying to enable Touch ID R24, and one user noted an issue with an 'All Accounts' feature not calculating correctly R1.
Navy Federal Credit Union Navy Federal Credit Union (B) users frequently complain about the app being under maintenance, often at inconvenient times, making it inaccessible for checking accounts or transferring money R61R63R64R67. Other reliability issues include the app freezing R82, not loading , and problems with mobile deposits and credit card payments .
Price/Value edge: Navy Federal Credit UnionR3R6R18R74
Lebanon Federal Credit Union Both apps are free to download. Lebanon Federal Credit Union (A) users express frustration with ads within the app, suggesting they would pay to remove them or prefer a dedicated 'special offers' section instead R3R6R18.
Navy Federal Credit Union Both apps are free to download. Navy Federal Credit Union (B) users do not mention ads as an issue, focusing instead on the value derived from the app's features and the credit union's services R74.
Support edge: Lebanon Federal Credit UnionR1R8R20R26
Lebanon Federal Credit Union Lebanon Federal Credit Union (A) receives praise for excellent in-person customer service and helpful staff R8R20R26. However, one user reported a negative phone experience when trying to resolve an app issue R1.
Navy Federal Credit Union Navy Federal Credit Union (B) receives mixed reviews on support. Some users laud NFCU as the 'best bank' overall R74, but others criticize customer service for long wait times, unresponsiveness, and issues with credit card notifications not being resolved .
Pick Lebanon Federal Credit Union if

You prioritize strong in-person customer service and a straightforward app experience, and you are willing to overlook occasional login issues and in-app advertisements R8R20R23.

Pick Navy Federal Credit Union if

You need a feature-rich banking app from a large institution with a wide range of services, and you are prepared to tolerate occasional maintenance downtime and recent app bugs R74R61R67.

Evidence note: Lebanon Federal Credit Union (A) has significantly fewer reviews than Navy Federal Credit Union (B), leading to less comprehensive feedback on some dimensions. Recent negative reviews for both apps highlight issues with updates and reliability.

Frequently asked

Does the Lebanon Federal Credit Union app have ads?
Yes, several users report that the Lebanon Federal Credit Union app displays advertisements, which some find intrusive and would prefer to have removed R3R6R18.
Are there login issues with the Navy Federal Credit Union app?
Yes, some users of the Navy Federal Credit Union app report issues with logging in, including the app not recognizing credentials, getting locked out, or being stuck on verification screens R73R82R103.
How often is the Navy Federal Credit Union app under maintenance?
Users frequently complain that the Navy Federal Credit Union app is constantly under maintenance, often at inconvenient times like weekends, making it inaccessible for extended periods R61R63R64R67.
Does the Lebanon Federal Credit Union app support biometric login?
Yes, the Lebanon Federal Credit Union app offers a fingerprint login option, which users find convenient R51. However, some users have reported issues with Touch ID freezing R24 and a desire for Face ID R22R39.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Lebanon Federal Credit Union 5/5 · US Me gusta: Que puedo hacer todas las transacciones sin ir al banco físicamente
  2. [R7] Lebanon Federal Credit Union 1/5 · US Basic and crappy: Basic crappy app bank could have more put into it but just like than bank itself it’s minimalist
  3. [R13] Lebanon Federal Credit Union 2/5 · US Could Be Better: For starters, the names too long, should simply be “LFCU Mobile” 1.) Needs more options for customer support 2.) You should be able to name and rename accounts, create and delete accounts. 3.) Needs more options for transferring money in and out, virtually. 4.) You should also be able to find your direct deposit information, account numbers and such rather easily but I find tha
  4. [R17] Lebanon Federal Credit Union 5/5 · US Great Update: The prior app was more to see balances and most of the things were done on the website or by calling in. This new app offers features that help do it yourself. I think the upgrade was needed but as well exceeded expectations. So far, so good. Great job LFCU.
  5. [R9] Lebanon Federal Credit Union 3/5 · US Blackkkkkkkk: I constantly have to sign in rather than using my thumb print what do u think someone cut off my thumb to get in to my account!!!!!
  6. [R21] Lebanon Federal Credit Union 3/5 · US Change the password settings!: This is a fabulous app and makes banking super easy and convenient. It's frustrating though when I go out of the app, to use my calculator, make a note, etc., I have to re-enter the password every time. Also, I wish when transferring money between suffixes that there was a memo line to note the transfer like there is on the website.
  7. [R23] Lebanon Federal Credit Union 5/5 · US Ease: Have been a customer who prefers personal interaction at the bank branch. However, the ease of use of the app helps me keep track and accomplish tasks efficiently. I can still go in from time to time as well.
  8. [R25] Lebanon Federal Credit Union 5/5 · US Well liked.: I recently began using the app. It is straightforward and easy to use. The only thing I would like to see different is loan balance should be in black instead of green. Thanks and keep up the great work.
  9. [R1] Lebanon Federal Credit Union 1/5 · US Useless “All Accounts” cannot be hidden/removed: Called into LFCU to see if this useless thing that doesn’t “math” correctly be hidden or removed. Was told by the first person there NOTHING that could be done about it and was more interested in hanging up than providing service. Finally spoke to someone else and I don’t know of anything was actually done or they were just patronizing me. That u
  10. [R4] Lebanon Federal Credit Union 1/5 · US New update is awful: Love attempting to sign in with the same username and password that I have written down, just to get it “wrong”and get locked out of my account after 5 try’s, literally updated to set me up for failure I’d love to meet the brain dead specimen that though this update was a good idea.
  11. [R10] Lebanon Federal Credit Union 1/5 · US Wont let me log in: I have an auto loan with them. I created an account on their website and am able to log in just fine. However the mobile app will not let me log in with the correct working credentials. It works on the website. But the app tells me my credentials are wrong.
  12. [R19] Lebanon Federal Credit Union 1/5 · US Ugh: Not my favorite. Always have to call CU to reset password. Couldn’t even post review without issue.
  13. [R3] Lebanon Federal Credit Union 3/5 · US Ads: Just take the ads off the app then it’s 5 stars
  14. [R6] Lebanon Federal Credit Union 3/5 · US Good: The application is good, but I’m wondering is there advertisements running while your on the app. Maybe the developers can get rid of this.
  15. [R18] Lebanon Federal Credit Union 3/5 · US Ads?!: Guys. Please find a way to remove the ads from the app. I would pay extra to have ads removed.
  16. [R74] Navy Federal Credit Union 5/5 · US BEST BANK & APP EVER: I literally don’t care what anyone says.. I’ve tried every bank even fintech banks but nothing comes close to Navy Federal! The best bank and app all in one! I will be with NFCU for life ❤️
  17. [R8] Lebanon Federal Credit Union 5/5 · US Lisa Thompson: LFCU have been nothing but the best in helping me and my brother during difficult times in many aspects of financial needs and paperwork needed to transfer his home to my mother and brothers name! Thank you to all of you! You help make our lives easier!
  18. [R20] Lebanon Federal Credit Union 5/5 · US Best all around financial institution: I personally use a credit union over a bank for all my financial needs. And as a treasurer for a local club, I’m moving their accounts to this credit union. Best place for service, rates, and staff. They will thank me later!
  19. [R26] Lebanon Federal Credit Union 5/5 · US Lebanon Federal Credit Union: They are the very Best in all aspects. 5⭐️⭐️⭐️⭐️⭐️‼️
  20. [R73] Navy Federal Credit Union 1/5 · US Won’t Let me Login: The app is terrible!!! I have been unable to login since I got my account. I have reset my password multiple times but for some reason the app doesn’t recognize my account. I can login online perfectly so there is something wrong with that app. If I could give it 0 stars I would!!!
  21. [R82] Navy Federal Credit Union 1/5 · US Locks ups: Login still slow and app still locks up after login just like last update on iPhone. Unusable again. I have to use the old app on my iPad that I have not updated. And I have reset and test every change allowable both on phone and router. The last resort is to delete app and install from scratch. Sucks to do that.
  22. [R103] Navy Federal Credit Union 2/5 · US Stuck at Apple Pay verification at login.: The app would be great if only it let me get past the Apple Pay verification blank screen after logging in. I have to either fully reset my phone for the app to work or go use the website login.
  23. [R61] Navy Federal Credit Union 2/5 · US Always under maintenance: WHYYYY is this app constantly under maintenance? I try to open in and half the time I can't even check my account or transfer money because they're "conducting scheduled maintenance." I've never dealt with a banking app or any app like this where it's always undergoing some sort of service, like this is so frequent that it has irritated me enough to the point of writing a
  24. [R63] Navy Federal Credit Union 3/5 · US The Maintenance shut down is annoying: Eveytime I need to get into my bank I gotta worry if it in maintenance or not like at least give me a warning
  25. [R64] Navy Federal Credit Union 1/5 · US Unacceptable: I live in Hawaii and the navy federal app is almost always being worked on. Definitely open another bank!
  26. [R67] Navy Federal Credit Union 1/5 · US The app is trash: It shouldn’t ever take 6 plus hours for a “ schedule maintenance” it’s ridiculous at this point
  27. [R22] Lebanon Federal Credit Union 2/5 · US Sophie: Need to add updates for iPhone X facial recognition. Could be more user friendly. Check out Navy Fed Credit Unions app and website.
  28. [R24] Lebanon Federal Credit Union 2/5 · US Freezes: App freezes up when I try turning on Touch ID.
  29. [R39] Lebanon Federal Credit Union 5/5 · US Needs Facial Rec login option.: Needs Face ID login.
  30. [R51] Lebanon Federal Credit Union 5/5 · US Great App!: Very thankful for the fingerprint login option. Thank you. This app makes it very easy to transfer money and pay bills. Love it!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store