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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MobiOffice・Word Docs・Excel・PDF vs Microsoft Word

MobiOffice・Word Docs・Excel・PDF 4.7★ · Free to download 60
Winner Microsoft Word
Microsoft Word 4.7★ · Free to download 80

Microsoft Word is the better choice for most users due to its superior reliability, comprehensive features, and established ecosystem, despite some mobile app limitations and subscription requirements.

Full reviews: MobiOffice・Word Docs・Excel・PDF · Microsoft Word

MobiOffice offers a comprehensive office suite with good organization features, but it faces significant user complaints regarding deceptive pricing, aggressive ads, and functionality issues. Microsoft Word, while also having some mobile app bugs and subscription friction, is generally considered the industry standard with robust features and better reliability.

Head to head

Features and Functionality edge: Microsoft WordR1R4R5R9
MobiOffice・Word Docs・Excel・PDF MobiOffice users appreciate its comprehensive all-in-one nature, covering various formats for work and business, and find it useful for organizing files R5. Some users consider it a good alternative to MS Office 365, claiming it does everything MS 365 does . However, many users report issues with specific features, such as inability to address envelopes R1, problems with PDF editing despite being advertised R4R9, and formatting issues when sending documents . There are also complaints about a strange keyboard quirk when entering numbers and the absence of a true dark mode .
Microsoft Word Microsoft Word is widely regarded as the 'Gold Standard' and an 'essential component' for projects and businesses . Users appreciate its versatility and mobile view for on-the-go editing . It's also noted for its ability to sign PDFs . However, users frequently point out that the iPad and iPhone apps lack full desktop features like SmartArt and customized ribbons R63R75R84. Some users also find it difficult to locate certain functions on mobile compared to the PC version .
Ease of Use tieR2R5R24R27
MobiOffice・Word Docs・Excel・PDF Many MobiOffice users find the app easy to use and navigate R2R5R24. Some describe it as the 'easiest and most versatile app' they've found . Despite this, some users report difficulties, such as the keyboard not working for editing and a lack of clear options to stop automatic renewals R27.
Microsoft Word Microsoft Word is generally considered easy to use by many, with some calling it a 'nice platform' . However, several users on mobile platforms struggle with usability. Issues include the keyboard refusing to appear , difficulty closing the app , and a 'terrible' scroll feature on iPad and iPhone that jumps around . Blind users find the app difficult and 'unfriendly' with voiceover . Some users also find the mobile interface less intuitive than the PC version, making it hard to find features .
Reliability and Performance edge: Microsoft WordR3R17R21R30
MobiOffice・Word Docs・Excel・PDF MobiOffice has mixed reviews regarding reliability. Some users state they use it 'all the time, no any issues' R3 and that it 'works great' . However, a significant number of recent reviews report critical issues like the app crashing, especially after updates R17R21R49. Users also complain about documents disappearing or getting lost, inability to edit or save, and general dysfunctionality R47R49. There are also reports of syncing issues, with users needing to sign in constantly R30.
Microsoft Word Microsoft Word, despite its high ratings, also faces considerable reliability complaints on mobile. Users report frequent crashes R82, documents not saving even after manual attempts R78R82, and data loss . Syncing issues across devices are also noted, with documents becoming read-only . Some users experience authentication problems, getting stuck in 'authentication hell' . There are also complaints about the app slowing down due to features like 'Copilot' .
Price and Value edge: Microsoft WordR4R10R13R15
MobiOffice・Word Docs・Excel・PDF MobiOffice is plagued by complaints about deceptive pricing and unexpected charges. Many users feel misled by its 'free to download' status, only to find they must pay to save or print documents R13R15R19. There are reports of being charged full annual fees after a 7-day trial R4 or being charged more than agreed upon R16. Users who previously paid for the app feel scammed when new updates require them to pay again for premium features . The cost is also considered too high for multiple devices R10 and some find the daily/annual subscription expensive .
Microsoft Word Microsoft Word is also 'free to download' but requires a subscription for full functionality, leading to user frustration . Users complain about being forced to pay for features they expect to be free or included in existing subscriptions . Some users express annoyance at having to sign in repeatedly, which they associate with subscription verification . The cost is considered high by some, especially when features are limited on mobile .
Support and Transparency edge: Microsoft WordR1R4R6R16
MobiOffice・Word Docs・Excel・PDF MobiOffice receives mixed feedback on support. One user praised prompt address and resolution of a concern, highlighting 'great customer service' . However, many users report issues with refunds, stating Apple denies them R1R4R16 or that the company itself denies refunds without explanation . Users also complain about 'relentless pop ups for the ads to upgrade' even after paying R6 and being forced to delete sales links from emails R6. The app is also criticized for being deceptive about its dark mode feature .
Microsoft Word Microsoft Word users express frustration with issues like persistent requests for reviews and intrusive pop-ups for 'Copilot' . There are also complaints about the lack of certain integrations, such as Nextcloud . While specific support interactions are not detailed, the recurring issues with saving, syncing, and sign-in suggest a lack of responsive problem resolution for some users R78R82.
Pick MobiOffice・Word Docs・Excel・PDF if

you need an all-in-one office suite for basic document organization and editing, and are willing to navigate potential subscription issues and aggressive upsells R5.

Pick Microsoft Word if

you require the industry-standard word processing capabilities, cross-platform compatibility with Microsoft 365, and a generally more reliable experience for critical work, despite some mobile app limitations .

Evidence note: MobiOffice has a much smaller review base compared to Microsoft Word, making some of its negative trends (like deceptive pricing and crashes) more pronounced relative to its total reviews. Microsoft Word's issues, while present, are spread across a significantly larger user base.

Frequently asked

Is MobiOffice truly free?
No, MobiOffice is advertised as free to download but many users report being forced to pay a subscription to save, print, or access full features, with some being charged unexpectedly or more than agreed upon R13R15R16R19.
Does Microsoft Word's mobile app have all desktop features?
No, Microsoft Word's mobile apps for iPad and iPhone are noted by users to lack full desktop features like SmartArt, customized ribbons, and comprehensive templates, making them less capable than the PC version R63R75R84R93.
Do either app have issues with saving or losing work?
Yes, both apps have user complaints about issues with saving and losing work; MobiOffice users report documents disappearing or not being able to save R47R49, while Microsoft Word users frequently mention documents not saving even after manual attempts and data loss due to crashes R78R82.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MobiOffice・Word Docs・Excel・PDF 1/5 · US Buyer Beware: Purchased through what I believed to be Apple honest transparency and integrity. This app omits that it cannot complete an office task like Microsoft: addressing envelopes for mailing. Apple does not allow a refund. I am fighting back.
  2. [R4] MobiOffice・Word Docs・Excel・PDF 1/5 · US Misleading the purchase and not met my need: I bought it for pdf edit but it is editing any pdf . Also mentioned 7 days free but charged full year and I am not satisfied this tool I cancelled the subscription but not refund the amount
  3. [R5] MobiOffice・Word Docs・Excel・PDF 5/5 · US Safe Space: Love MobiOffice, it helps me keep my files in order and organize. It’s easy to use!
  4. [R9] MobiOffice・Word Docs・Excel・PDF 3/5 · US MobiOffice problem: Everything works with the mobile office except for the PDF. It keeps wanting me to pay additional for using PDF yet it’s supposed to be a part of this package. Please explain.
  5. [R2] MobiOffice・Word Docs・Excel・PDF 5/5 · US Very useful app!: Find it very easy to use!
  6. [R24] MobiOffice・Word Docs・Excel・PDF 3/5 · GB It’s excellent: Easy to use tools for whatever you want in your office. I love it…*****
  7. [R27] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Stop renewal: I purchased on trial.. like what I see but I don’t want to purchase this month as money is tight.. can’t see option to stop automatic renewal..
  8. [R3] MobiOffice・Word Docs・Excel・PDF 3/5 · US Awesome App: Use it all the time, no any issues. I recommend this APP
  9. [R17] MobiOffice・Word Docs・Excel・PDF 4/5 · US Latest version crash - fixed: 5/5/18 review update: MobiSystems has updated the app to version 5.9.10.10642 and all appears to work fine again. It is a great app. Changed star rating back to 5. Issue before update: I have both the office suite premium editor app and pro app. Latest premium version 5.9.9 crashes on my iPhone 8. Trying to open app, screen flashes open, then immediately closes.
  10. [R21] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Crashes on Files: All was going well until the last App update. Then an number of my files via the file manager are crashing . It as posed a big problem as I needed the file for grid marking student’s work. I have had to take out a free trial else where to get this work done.
  11. [R30] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Why the need to keep signing in?: I was one of the original OfficeSuite Pro users, who got sidelined by the developer when they moved to the subscription version of OfficeSuite. At first I could use the app without having to sign in, but now it seems to be mandatory that I am signed in all the time if I want to use my Pro account. Not only is this annoying, but it doesn't make me feel in anyway
  12. [R10] MobiOffice・Word Docs・Excel・PDF 1/5 · US Costs too much: Can’t put it on enough devices if you have several kids going to school.
  13. [R13] MobiOffice・Word Docs・Excel・PDF 1/5 · US Have to pay.: Being forced to pay is lame. Bye bye!
  14. [R15] MobiOffice・Word Docs・Excel・PDF 3/5 · US Not free: App isn’t free. If you are looking to pay then this is the app for you.
  15. [R6] MobiOffice・Word Docs・Excel・PDF 3/5 · US The ads are ridiculous!: I really don’t mind using the app. However the relentless pop ups for the ads to upgrade are extremely annoying. Almost to the point that I don’t want to use this app anymore. I’ve already paid for your service. Stop trying to up sale me. Also I’m trying to conduct business using this app. I am forced to go in and delete the sales link in every email I send from this app.
  16. [R16] MobiOffice・Word Docs・Excel・PDF 1/5 · US Undisclosed Charges: Hello MobiOffice, your app is efficient, however, I had accepted an offer at $.99 per week, to explore your features. I was subsequently charged $9.99 per week for 4 weeks, without notice (four times the amount of Microsoft Word). Apple is denying a refund. I apologize for the negative review, however, consideration for a refund would be greatly appreciated.
  17. [R19] MobiOffice・Word Docs・Excel・PDF 1/5 · US Promise of free: I spent an hour working on a doc just to get to the end and it refused to let me print it without a subscription
  18. [R63] Microsoft Word 3/5 · US MS iPad apps need full attention: Microsoft Office Apps on iPad: Solid Potential, But Falls Short of Apple’s Native Alternatives (3/5 stars) I’ve been using Microsoft Word, Excel, and PowerPoint on my iPad for work and personal projects, hoping for a seamless experience that matches the desktop versions. While the apps have improved over the years and offer good cross-platform compatibility with O
  19. [R75] Microsoft Word 3/5 · US SmartArt: The option to have SmartArt and other desktop features available on Windows and Mac for iPad would be ideal.
  20. [R84] Microsoft Word 3/5 · US Deficiencies: The app on the iPad does not offer all features, and the owner's version is not like the Windows version. · translated
  21. [R93] Microsoft Word 3/5 · US Loadind: The issue I have experienced using word on Apple devices IPad for example is that you can load Resumes, Report layouts. It tells me that it is an internet issue but it works for apple labtop so it leads me to believe there is an issue with your software. The other things is why not add templates that are downloaded with the app so that at least we would have some default templates to go o
  22. [R47] MobiOffice・Word Docs・Excel・PDF 1/5 · GB Show the real reviews, not just your made up 5 stars? MobiOffice in its current form UNUSABLE!: Since downloading this ‘upgrade’ programme which over-wrote Office Suite, what I have, including your more recent ‘updates’ is now totally dysfunctional & completely unusable! Documents just disappear/get lost, can’t edit anything, can’t move anything & pretty much can’t access, save or share anything.
  23. [R49] MobiOffice・Word Docs・Excel・PDF 1/5 · GB recent changes wreak havoc: 2025-03-31 update - whatever you’ve ’updated’ can you please un-update because now I cannot load attachments into the app and I have to load/unload/reload to open a doc - this is insanity, why do developers keep doing this ????I have used this app on several devices for years but after the latest upgrades it crashes every few lines of text It’s crashed seven times edit
  24. [R78] Microsoft Word 3/5 · US College student: I am a college student who uses word for every assignment. I have found that after writing 43 different PDF documents word had started not saving my documents even after manually saving. Other than that I have had a good user experience while using this app.
  25. [R82] Microsoft Word 1/5 · US 2 decades of bugs: For 2 decades and almost 4 degrees I’ve put up with the crashes, bugs, and nonsense that comes with this godforsaken software because it came free at my high-school and every university I’ve been to, but I would rather pay money I don’t have than lose one more draft to the ether because Word claimed it saved and showed the blue check mark of lies only to delete the last several

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store