Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MobiOffice・Word Docs・Excel・PDF vs Documents (Office Docs)

MobiOffice・Word Docs・Excel・PDF 4.7★ · Free to download 65
Winner MobiOffice・Word Docs・Excel・PDF
Documents (Office Docs) 4.5★ · Free + IAP · ⚠ stale 40

MobiOffice is the better choice for a comprehensive office suite, despite its pricing and subscription issues, as Documents (Office Docs) is severely hampered by intrusive ads that often render it unusable.

Full reviews: MobiOffice・Word Docs・Excel・PDF · Documents (Office Docs)

MobiOffice offers a robust set of office features, though users frequently complain about unexpected charges and aggressive upsells. Documents (Office Docs) is praised for its simplicity and free access, but its functionality is severely compromised by an overwhelming number of unskippable advertisements.

Head to head

Features & Functionality edge: MobiOffice・Word Docs・Excel・PDFR1R4R5R8
MobiOffice・Word Docs・Excel・PDF MobiOffice is generally seen as a comprehensive office app, covering various formats and offering good organization for files R5. Users appreciate its ability to handle Word documents and Excel, with some calling it a good alternative to MS Office 365 R8R29. However, there are specific complaints about its inability to perform certain tasks like addressing envelopes R1 and issues with PDF editing being behind an additional paywall despite being advertised as part of the package R4R9. Formatting issues when sending documents are also noted .
Documents (Office Docs) Documents (Office Docs) is valued for its simplicity and basic functionality, allowing users to create simple documents, copy and paste, and store downloads R62. It's seen as convenient for accessing and modifying documents on the go across multiple devices . However, users report significant issues such as documents not saving or disappearing , inability to open local files , and lack of essential features like an undo button or word search bar . Some users also report that the app won't open documents or crashes .
Ease of Use edge: MobiOffice・Word Docs・Excel・PDFR2R5R18R29
MobiOffice・Word Docs・Excel・PDF Many users find MobiOffice easy to use and navigate, appreciating its user-friendly interface and organizational capabilities R2R5R29. Some have noted improvements over the years, making it more functional . However, there are complaints about a 'strange keyboard quirk' when entering numbers R18 and the app requiring constant sign-ins for Pro accounts .
Documents (Office Docs) Documents (Office Docs) is often described as easy to use and understand for basic tasks R62. It's considered convenient for quick document access and modification . Conversely, some users find it hard to navigate and report it's not intuitive, especially on newer devices . A significant number of users cannot even get past ads to use the app, making it non-functional R110.
Reliability & Performance edge: MobiOffice・Word Docs・Excel・PDFR3R17R21R33
MobiOffice・Word Docs・Excel・PDF MobiOffice has a mixed record on reliability. While some users report no issues and consistent performance R3R17, others experience frequent crashes, especially after updates R21. Documents disappearing or being lost is also a concern for some . There are reports of the app not opening or being unusable without a premium subscription R33.
Documents (Office Docs) Documents (Office Docs) suffers from significant reliability issues, primarily due to ads that freeze the app or prevent access to documents . Users report documents not saving or disappearing and the app crashing or not opening . Formatting changes unexpectedly after saving are also a problem . Some users note that it randomly turns off with iOS 18 .
Price & Value edge: MobiOffice・Word Docs・Excel・PDFR4R9R10R13
MobiOffice・Word Docs・Excel・PDF MobiOffice is frequently criticized for its pricing model. Users report being charged unexpectedly after free trials R4R16, undisclosed charges R16, and being forced to pay for features advertised as included R9R19. Many feel it's not truly free, despite being advertised as such, and resent having to pay for basic functions or to save work R13. Some long-term users who paid for a 'Pro' version feel scammed after being forced into new subscriptions . The cost is considered too high, especially for multiple devices R10.
Documents (Office Docs) Documents (Office Docs) is a free app, which is appreciated by some users . However, the value is severely diminished by the overwhelming and intrusive advertisements, which many users would gladly pay to remove R63R72R87. The ads often make the app unusable, leading users to question its value despite being free R110. Some users even find the app 'too expensive' due to the frustration caused by ads .
Support & Transparency edge: MobiOffice・Word Docs・Excel・PDFR1R4R16R27
MobiOffice・Word Docs・Excel・PDF MobiOffice receives some positive feedback for customer service, with one user noting a concern was promptly addressed and resolved . However, there are significant complaints about misleading practices regarding free trials and subscriptions, with users struggling to get refunds or cancel renewals R1R4R16R27. The app is also criticized for deceptive advertising regarding features like dark mode and the 'free' nature of the app .
Documents (Office Docs) Reviews for Documents (Office Docs) do not provide specific feedback on direct customer support. The primary transparency issue revolves around the intrusive ads, which are not clearly managed or removable, leading to user frustration R63R72R87. The app's functionality is often hidden behind these ads, making it difficult to assess its true capabilities or get help R110.
Pick MobiOffice・Word Docs・Excel・PDF if

You need a comprehensive office suite with a wide range of features for document, spreadsheet, and presentation creation, and are willing to pay for a subscription, even if it means navigating some aggressive upsells and potential billing issues R29.

Pick Documents (Office Docs) if

You need a very basic, free app for simple text notes or viewing documents, and are prepared to tolerate a constant barrage of intrusive and often unskippable advertisements R62.

Evidence note: MobiOffice has a higher lifetime rating, but recent reviews are heavily skewed negative due to pricing and subscription issues. Documents (Office Docs) also has a high lifetime rating, but recent reviews overwhelmingly focus on the app being unusable due to ads. The free-vs-paid asymmetry is very strong for both: MobiOffice is 'free to download' but quickly becomes paid, leading to many negative reviews about unexpected charges, while Documents (Office Docs) is truly free but sacrifices user experience to ads.

Frequently asked

Is MobiOffice truly free to use?
No, while MobiOffice is free to download, many users report being forced to pay for subscriptions to save work, edit PDFs, or access full features, often encountering unexpected charges after free trials R4R9R13R19.
Can I remove ads from Documents (Office Docs)?
Users of Documents (Office Docs) frequently complain about intrusive and unskippable ads that often render the app unusable, and there is no apparent option within the app to remove them, even by paying R63R72R87R110.
Do these apps support Microsoft Office formats?
MobiOffice is explicitly mentioned as handling Word Docs and Excel, with one user calling it the 'best alternative to MS Office 365' R8R29. Documents (Office Docs) is also designed to work with office documents, though editing functionality can be limited or hindered by ads R62R118.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MobiOffice・Word Docs・Excel・PDF 1/5 · US Buyer Beware: Purchased through what I believed to be Apple honest transparency and integrity. This app omits that it cannot complete an office task like Microsoft: addressing envelopes for mailing. Apple does not allow a refund. I am fighting back.
  2. [R4] MobiOffice・Word Docs・Excel・PDF 1/5 · US Misleading the purchase and not met my need: I bought it for pdf edit but it is editing any pdf . Also mentioned 7 days free but charged full year and I am not satisfied this tool I cancelled the subscription but not refund the amount
  3. [R5] MobiOffice・Word Docs・Excel・PDF 5/5 · US Safe Space: Love MobiOffice, it helps me keep my files in order and organize. It’s easy to use!
  4. [R8] MobiOffice・Word Docs・Excel・PDF 4/5 · US WORD DOCS: Enjoyed working on my first document.
  5. [R2] MobiOffice・Word Docs・Excel・PDF 5/5 · US Very useful app!: Find it very easy to use!
  6. [R18] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Strange keyboard quirk: This is a pretty useful app apart from one thing. When entering numbers into a cell it will change to the alphabet midway through entering the number and vice versa. Very annoying as I have to keep redoing cells as they have changed
  7. [R29] MobiOffice・Word Docs・Excel・PDF 5/5 · US I love it.: This is the best alternative to MS Office 365 and its less expensive. It does everything MS 365 does and so easy to navigate.
  8. [R3] MobiOffice・Word Docs・Excel・PDF 3/5 · US Awesome App: Use it all the time, no any issues. I recommend this APP
  9. [R17] MobiOffice・Word Docs・Excel・PDF 4/5 · US Latest version crash - fixed: 5/5/18 review update: MobiSystems has updated the app to version 5.9.10.10642 and all appears to work fine again. It is a great app. Changed star rating back to 5. Issue before update: I have both the office suite premium editor app and pro app. Latest premium version 5.9.9 crashes on my iPhone 8. Trying to open app, screen flashes open, then immediately closes.
  10. [R21] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Crashes on Files: All was going well until the last App update. Then an number of my files via the file manager are crashing . It as posed a big problem as I needed the file for grid marking student’s work. I have had to take out a free trial else where to get this work done.
  11. [R33] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Fix the bugs pls.: I cannot open the app... I paid the subscription
  12. [R9] MobiOffice・Word Docs・Excel・PDF 3/5 · US MobiOffice problem: Everything works with the mobile office except for the PDF. It keeps wanting me to pay additional for using PDF yet it’s supposed to be a part of this package. Please explain.
  13. [R10] MobiOffice・Word Docs・Excel・PDF 1/5 · US Costs too much: Can’t put it on enough devices if you have several kids going to school.
  14. [R13] MobiOffice・Word Docs・Excel・PDF 1/5 · US Have to pay.: Being forced to pay is lame. Bye bye!
  15. [R16] MobiOffice・Word Docs・Excel・PDF 1/5 · US Undisclosed Charges: Hello MobiOffice, your app is efficient, however, I had accepted an offer at $.99 per week, to explore your features. I was subsequently charged $9.99 per week for 4 weeks, without notice (four times the amount of Microsoft Word). Apple is denying a refund. I apologize for the negative review, however, consideration for a refund would be greatly appreciated.
  16. [R27] MobiOffice・Word Docs・Excel・PDF 3/5 · GB Stop renewal: I purchased on trial.. like what I see but I don’t want to purchase this month as money is tight.. can’t see option to stop automatic renewal..
  17. [R19] MobiOffice・Word Docs・Excel・PDF 1/5 · US Promise of free: I spent an hour working on a doc just to get to the end and it refused to let me print it without a subscription
  18. [R63] Documents (Office Docs) 3/5 · US Decent but too many ads.: Way back when I first started using this, it was great for what I needed to do with it. Also the ads were not as bad. But now it is just constant ads that pop up. Load the app = ad. Get a notification from another app that you have to respond to = ad. Exit a document = ad. Just ads on ads for almost every interaction and I suspect it will only get worse as time goes on.
  19. [R72] Documents (Office Docs) 3/5 · US Ads: Wish there was a way to remove ads. Lien pay for a version with no ads. Ads open up and won’t go away no matter what making app not functional
  20. [R87] Documents (Office Docs) 3/5 · GB Good but needs to lose the ads: Great app, does what you need but the ads are annoying and there’s no apparent way to remove them. Would happily pay to get shot of them.
  21. [R110] Documents (Office Docs) 1/5 · US Advertisements: In app ads make this unusable. Ad pops up when you open the app and you can’t close it. Worthless!!!
  22. [R62] Documents (Office Docs) 5/5 · US Simple design: Easy to use, easy to copy and paste. Not very many options but print friendly and straight to the point comes in handy when you have to make a simple document. No problems yet.
  23. [R118] Documents (Office Docs) 1/5 · US Didn’t work: I put docx file in the shared folder and opened the file. Wasn’t able to edit anything in the text. I opened the docx file in this app via email, still no option to edit, double click zoomed in. Long click selected the word and no option to edit. Wasted time on downloading the app

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store