Aceable Defensive Driving vs USAA DriveSafe

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] Aceable Defensive Driving 5/5 · US Aceable is fantastic: Did my permit in a couple weeks my license in a couple months now defensive driving is only going to take me some days
2. [R14] Aceable Defensive Driving 5/5 · US This is the one!: Don’t hesitate- the price may be a little more than others, but the efficiency and convenience this app gives is so worth it!
3. [R23] Aceable Defensive Driving 5/5 · US Great App and Service: I was getting a ticket dismissed. This app allowed me to move at my own pace with no big test at the end, just questions along the way. I was able to break it into whatever chunks worked for me and even had the thing narrate so I could just zone out and listen. 5 stars. Highly recommend.
4. [R61] USAA DriveSafe 1/5 · US Collects data from Uber and other non insured with USAA vehicles.: The app is absolutely ignorant as to what and when I drive. If I uber on a Mexico vacation it collects data. If I ride with someone else it collects data. If I drive a vehicle insured by State Farm it collects data. At least State Farm has a module in the vehicle that lets them know ONLY when I’m driving/riding in the vehicle
5. [R5] Aceable Defensive Driving 5/5 · US John: Love the app , great price , easy to pass everything
6. [R30] Aceable Defensive Driving 5/5 · US Quick & easy: Love this delivery of content. Allows for very easy access to this course.
7. [R54] Aceable Defensive Driving 5/5 · US Loving it: I am still on chapter 6 but I love the fact that I can do it on my phone via the app. I can take multiple breaks and come back to resume from where I left off. This makes my progress much more enjoyable. As I can adjust to other tasks throughout my day. Great job Aceable! Ah! They make it very fun to read as well!
8. [R67] USAA DriveSafe 1/5 · US Discount is good but app does not track well: Have been using for over a year and you can get a good discount. But app cannot reliably recognize if you’re the driver or passenger. And if you’re driving a work vehicle you have to edit it manually for every single trip. And it can use up a lot of battery running in the background. I would much rather use the small Bluetooth devices that other insure
9. [R1] Aceable Defensive Driving 1/5 · US Some weird glitch: Kept opening and closing a window so I had to delete and uninstall. Wasting my time
10. [R4] Aceable Defensive Driving 1/5 · US Doesn't work: Paid $19.99 for a course, of which I can't enter in the information for my ticket. Awful. No live support either. Please refund
11. [R25] Aceable Defensive Driving 1/5 · US A total scam: I started to set the account up on a computer, paid for everything and then when I logged in on the app it asked me for another $20 to get the course there. Then once I started the course it is unusable due to bugs. Aceable is utterly unusable.
12. [R26] Aceable Defensive Driving 5/5 · US Excellent: The course was well organized and clear. I did not have any issues with the app, pausing in order to take breaks. The certificate was emailed immediately following the course. If you are looking to dismiss a ticket, or save some money on your automobile insurance, this is definitely the easiest way to get those things done.
13. [R9] Aceable Defensive Driving 3/5 · US Chat support is lacking customer service basics: The app over all is excellent. Support department has some basic communication and etiquette issues. Not helpful and makes it hard for you to get information you need. Not sure how she was chosen to work for them. It was easier just to call. Their phone support was kind and helpful. I guess I was wrong because I initially thought that it would
14. [R22] Aceable Defensive Driving 1/5 · US Finished and can’t get certificate: Cannot find an email or phone # to contact anyone on this matter. The app keeps looping the last 4 pages! I am sure I did everything correctly. Please contact me and send me my certificate. I did check my emails as well. I have my receipt.
15. [R37] Aceable Defensive Driving 1/5 · US Very Disappointed: While it was nice to be able to take the course on my phone, it was very buggy, and I’ve yet to get a reply from customer service regarding being overcharged. Cons- Multiple times there were multiple choice questions with the same answer repeated twice. The jokes were insultingly unfunny at times. Also, I was literally cringing by the end at how many times they tried to in
16. [R64] USAA DriveSafe 2/5 · US Always on: This is the ONLY app on my phone that requires location services “Always On”. It refuses to work with “while using app” & keeping the app open in the background. Always On drains my battery & interrupts my privacy. USAA needs to fix their protocol requirements for this app or I’m going to have to drop out of their drive safe program.
17. [R20] Aceable Defensive Driving 5/5 · US Nice: Easy to get done the voice reading used to be free now it’s $5 but I guess we can look past that for the quick service of course after $10 more dollars