Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Email vs Mail

Email 4.5★ · Free to download 75
Winner Email
Mail 4.6★ · Free to download 40

Email (App A) is the better choice for users seeking advanced organization features and reliable performance, while Mail (App B) struggles with fundamental email delivery and search functionalities.

Full reviews: Email · Mail

Email (App A) offers a clean interface and smart features like one-click unsubscribe and automatic categorization, though some users report issues with search and notifications. Mail (App B), the default iOS app, faces significant criticism for failing to deliver emails, unreliable search, and general confusion, despite its widespread use.

Head to head

Features & Organization edge: EmailR2R17R30R31
Email Email (App A) is praised for its clutter-free interface, one-click unsubscribe, easy ways to remove read status, and automatic categorization into lists like travel and purchases R2R17. Users appreciate the ability to manage multiple accounts in one place and the smart features that simplify email management R30R31.
Mail Mail (App B) users appreciate its basic organizational capabilities, such as grouping emails and managing multiple accounts . However, some find its features limited, wishing for more advanced options like text-like notifications on iPads .
Reliability & Performance edge: EmailR1R3R6R10
Email Email (App A) has mixed reviews on reliability. While many find it reliable and fast , a significant number of recent reviews report critical issues such as missed emails, disappearing pins, non-functional search, and notifications for non-existent emails R1R3R10. Drafts disappearing and accounts going offline are also concerns R6.
Mail Mail (App B) suffers from severe reliability issues, with numerous users reporting that emails do not load, are not received, or arrive with significant delays R57R66R68R75. The search function is frequently criticized for not working or providing irrelevant results R56.
Ease of Use edge: EmailR11R12R31R33
Email Email (App A) is generally described as easy to use, with a clear presentation and intuitive navigation R11R12R31R33. Users appreciate its simplicity compared to more complex modern mail apps R12.
Mail Mail (App B) is considered easy and simple by some users R64. However, others find it confusing, especially after iOS updates, and struggle with basic tasks like deleting junk mail or adding new accounts R54.
Support & Updates edge: EmailR11R16R24R25
Email Email (App A) users have reported positive experiences with developer support, with issues being resolved quickly R11R25. However, some recent updates have been criticized for ruining the app's functionality R16R24.
Mail Mail (App B) reviews mention issues arising from iOS updates, which sometimes make the app worse . There are also complaints about customer service for broader device issues .
Privacy & Security tieR4R54R63R64
Email Email (App A) has raised concerns among some users regarding its data privacy policy (Edison policy) R4.
Mail Mail (App B) is noted by some users for its security features, such as verification codes for logging in . However, there are also mentions of hacked phones and concerns about data access R54R63R64.
Pick Email if

Pick Email (App A) if you prioritize a clean, organized inbox with smart features like one-click unsubscribe and automatic categorization, and value responsive developer support R2R11R17R25.

Pick Mail if

Pick Mail (App B) if you are content with a very basic email client and are deeply integrated into the iOS ecosystem, accepting its known limitations with email delivery and search R64.

Evidence note: Mail (App B) has a significantly larger number of ratings, but a high proportion of recent reviews are 1-star, indicating widespread dissatisfaction with core functionality like email delivery and search. Email (App A) also has negative recent reviews, but they are fewer in proportion and often balanced by positive feedback on its unique features.

Frequently asked

Does Email (App A) have a free version?
Yes, Email (App A) offers a free version that users find great for basic needs and includes features like one-click unsubscribe and a clutter-free mailbox R2R6R12.
Can Mail (App B) reliably deliver emails?
No, many users report that Mail (App B) frequently fails to receive or load emails, with some experiencing significant delays or complete absence of important messages and verification codes R57R66R68R75.
How well does the search function work in both apps?
The search function in Email (App A) is reported to be unreliable, with users stating it often doesn't show anything for old emails R1R3R10. Mail (App B)'s search function is also problematic, with users reporting it either doesn't work at all or provides irrelevant results R56.

What reviewers actually said

Built only from these 110 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Email 5/5 · GB Great interface - clutter free mailbox at last: Really happy with the free version. It’s made life much easier with special features like - one click option to unsubscribe from unwanted mails, easy ways to remove read status etc. Really added values by removing extra clutters from my mailbox. If you like a neat and clean mailbox, worth trying it.
  2. [R17] Email 4/5 · GB Assistant is great: Almost perfect for what I really needed, a way of automatically categorising mail into separate lists of travel,purchases,subscription etc. One problem I have is the apps Enable Calendar button just clicks but doesn’t show the calendar or a prompt for permission.
  3. [R30] Email 5/5 · GB Fantastic. Best Email for iOS and MacOS: I finally found the perfect email app. This is what Apple mail should be. It remains a very classic emailing experience but adds just the right amount of modern/smart features to make email a joy (swipe to archive, focused inbox, automatic unsubscribe). Contrary to Apple mail, it handles attachments and replies elegantly, but feels more Apple-y than Spark.
  4. [R31] Email 5/5 · GB All-in-one: Best app to bounce between work and private email accounts. Simple, easy to use.
  5. [R1] Email 1/5 · GB I missed a job offer because of this lazy app 😡: Didn’t download all of my emails. Pins went missing. They just suddenly disappear. I can’t rely on this app anymore. When searching for an email, it won’t show anything. What a shame, I really enjoyed this app. Didn’t know it was so DANGEROUS to use!
  6. [R3] Email 3/5 · GB Email thread limits: App is good, however the 500 thread limit for emails is frustrating if like me, you have a very busy inbox. They say that you can search for old emails but that never works.
  7. [R6] Email 3/5 · GB Drafts disappearing: The free version has been great for my basic needs on iPad. However, the body of my emails saved in drafts disappears. I write an email - filling in to, from and Subject - then tap cancel, then save as draft. The email is listed in my drafts but the body text is missing. I have checked in archive ( not there ) and in drafts for each account individually. This is a real problem
  8. [R10] Email 2/5 · GB Not so good: Uninstalled this app recently for a number of reasons, including because they try to upsell to a new email service. My biggest gripe is that I can’t search for old emails, which is important.
  9. [R11] Email 4/5 · GB Very clear and easy to use: I really like this app and the clarity of its presentation which makes everything very easy to categorise and keep tidy. I recently had an issue with not being able to show the date format as I wanted and the developer resolved this very quickly. One of my go to apps. Thank you
  10. [R12] Email 3/5 · GB Customisable and easy to use: I love the email app but there are a few issues i encountered. Where should I start ..at first glance the app makes email easy to understand and respond to. Its not like the modern mail apps with all the fancy bells and whistles but its great for a basic mail app thats free with a premium optioh. The app made it easy to clear the clutter of log in emails and emoji s
  11. [R33] Email 5/5 · GB Review: Wish all sites were friendly user like yours Thank you
  12. [R16] Email 1/5 · GB Bad update: What ever the recent update is, has ruined the app. I used to have easy access to both of my accounts that are logged in, I am now unable to do that, very frustrating, will probably be using another app now
  13. [R24] Email 1/5 · GB Messed up garbage: More than a year ago suddenly all incoming email’s started to go into trash folder, contacted support all they did was to blame everything else but themselves and 0 help, not getting anywhere I just left it, then suddenly after months and months later, after one of the updates mail started to show up where it should-inbox not trash. Now after latest update ( well done you devs 👍
  14. [R25] Email 5/5 · GB MR Finch: I have no words to describe the care I’ve received from Mr Finch such professional and caring individual,thank you so much for patience and understanding
  15. [R4] Email 1/5 · GB Good app, easy enough to use but data privacy more important for me: Mostly ok but as with any app there’s some initial confusion as to how the app interacts with your chosen email providers, especially with regards to Bin / Deleted Messages / Trash etc. I’ve seen some reviews mention they get notifications for mails that don’t exist. I had the same problem and it took me too long to fathom why. B
  16. [R54] Mail 1/5 · US Bad: This app is so weird and confusing, I don’t have the settings app because someone hacked my phone and deleted it so I can’t add any new emails or gmails to the app.
  17. [R63] Mail 1/5 · US Im Hacked: look at analytics
  18. [R64] Mail 5/5 · US Easy to use: 8 out of 10 good for easy access and the most important part is that the user has access to all your data on their device so they have access for free access and access for the entire user experience and the user is not only the person who has access and control of their phone and internet connection and internet connectivity is not only good to you but to everyone who has a mobile co
  19. [R57] Mail 1/5 · US bad emailing app!: it doesn’t receive any emails. It’s really annoying.
  20. [R66] Mail 1/5 · US emails won’t load: i restarted my phone, logged out and logged back in and my important mail doesn’t load
  21. [R68] Mail 3/5 · US Take so long to get an email: It’s taking a week to get one email
  22. [R75] Mail 1/5 · US Never sent important stuff: Never sent me anything important
  23. [R56] Mail 3/5 · US SEARCH DOES NOT WORK: Edit: search is still not working. I search for ‘survey’ and it locates emails with ‘form’. Not any better than not working at all like before. After last update, the search no longer works. I put in the name or word I am looking for on all my emails and nothing comes up.

Synthesized from 110 recent App Store reviews · updated July 2026 · View on the App Store