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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

athenaText vs Grok AI

athenaText 3.9★ · Free to download 40
Winner Grok AI
Grok AI 4.9★ · Free to download 75

Grok AI is the better choice for general AI assistance and creative tasks, despite recent complaints about usage limits, while athenaText is a specialized tool for healthcare communication that suffers from significant reliability and usability issues.

Full reviews: athenaText · Grok AI

Grok AI, an AI assistant, boasts a significantly higher lifetime rating and a massive user base, offering strong creative capabilities despite recent user frustration over stricter usage limits and paywalls. athenaText, a healthcare communication app, is praised for its HIPAA compliance and convenience but is plagued by persistent login, notification, and crashing issues.

Head to head

Features and Functionality edge: Grok AIR2R3R7R8
athenaText athenaText is valued for its ability to facilitate staff communication, update teams efficiently, and allow for communication on the go, often praised for being HIPAA compliant R2R30R36. However, users report limitations such as the inability to attach patient charts, lack of group support on the iPhone app, and missing features like dictation or chart sign-off R3R7. Some users also desire snooze functionality for notifications and a watch app R8.
Grok AI Grok AI is lauded for its ability to generate images and videos, assist with engineering challenges, and provide detailed literary analysis, with users calling it an efficient assistant and a game-changer . However, recent updates have introduced severe limitations on usage, especially for image and video generation, even for paid subscribers, making the free tier almost unusable R64R91. Users also report a lack of automation with companions and issues with the AI's ability to remember things or know its own rules R67.
Ease of Use tieR1R3R4R5
athenaText athenaText is described as easy to use, convenient, and user-friendly by some R5. However, a significant number of users report constant login issues, requiring sign-in every time the app is opened, which is time-consuming due to verification methods and load times R1R4. The app is also criticized for being clunky, double-entering names, and having controls disappear R3.
Grok AI Grok AI's UI is praised as user-friendly R64. However, users report a buggy experience, with chats crashing, the app not remembering things, and issues with the timer for usage limits . Some users also find it frustrating that they cannot start new projects on the app .
Reliability and Performance edge: athenaTextR6R10R12R17
athenaText athenaText is plagued by numerous reliability issues, including notifications not coming through, messages not loading, the app getting stuck on “syncing,” and frequent crashes R6R10R12. Many users experience an endless loop of update messages without the option to actually update, or the app becoming unusable after updates R17.
Grok AI Grok AI users report issues with chat stability, with chats often crashing . There are also complaints about the AI being inaccurate at times and not always following prompts, especially for image and video generation, leading to wasted usage limits R91. Some users experience sign-in issues that prevent logging into new sessions .
Price and Value edge: athenaTextR30R36R54R61
athenaText athenaText is free to download and is often seen as a valuable tool for communication within healthcare settings, improving workflow and saving time R30R36R54. The value is tied to its integration with the athenaOne system.
Grok AI Grok AI is free to download, but many users express strong dissatisfaction with recent changes that have severely restricted free usage and introduced strict weekly limits even for paid subscribers R61R64R71. Paid subscriptions are considered expensive, with some users paying $30 a month or $100 a month, and feeling that the value has decreased significantly due to the limitations R61R79.
Customer Support tieR6R15R29R67
athenaText athenaText users report poor support, with issues being told to remove and redownload the app as a recurring solution, and feedback options within the app often failing R6R15. Some users state that support tickets are closed without resolving problems R29.
Grok AI Grok AI users find tech support to be nonexistent or impossible to reach, especially for persistent login issues R67.
Pick athenaText if

Pick athenaText if you are a healthcare professional already integrated into the athenaOne ecosystem and need a HIPAA-compliant communication tool for staff, and are willing to tolerate significant app reliability issues R2R30.

Pick Grok AI if

Pick Grok AI if you are looking for a powerful AI assistant for creative tasks, research, or general queries, and are willing to pay for a subscription despite recent complaints about usage limits and pricing .

Evidence note: athenaText has a much smaller user base and lower lifetime rating compared to Grok AI. Many of athenaText's positive reviews focus on the concept or integration with the broader athenaOne system, while negative reviews highlight critical app-specific failures. Grok AI's recent reviews show a strong negative trend due to changes in usage limits and pricing, despite its high lifetime rating and overall positive sentiment towards its AI capabilities.

Frequently asked

Is athenaText reliable for critical communication?
No, athenaText is not consistently reliable for critical communication, with users reporting frequent issues such as notifications not coming through, messages not loading, and the app crashing or getting stuck, which can risk delaying provider notification R6R10R12R25.
Are there free options for Grok AI?
Grok AI is free to download, but the free version has become extremely limited, with users reporting that usage runs out too fast, and it's difficult to even get one message through without paying R71R72R79R91.
Does Grok AI have censorship issues?
Yes, Grok AI has been criticized for increased censorship and moderation, with users reporting that it censors cartoons and has become stricter, impacting the types of content it can generate R64R103R106.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] athenaText 5/5 · US APN review: Excellent tool for staff communication!
  2. [R3] athenaText 3/5 · US Clunky: The new version of the app that’s embedded in AthenaOne works well. But the iPhone app doesn’t and never has. You cannot attach a patient chart. While the version in athena one supports groups, the iPhone app doesn’t appear to - I can’t find my groups when I type the group name. And when typing individual recipient names, it often double- enters the name after selecting from matches, then
  3. [R7] athenaText 2/5 · US OBGYN: The reason for me to rate this at 3 is because neither can I dictate nor can I enter info through texting in my encounters - hence I cannot sign off on charts on my phone
  4. [R8] athenaText 4/5 · US Snooze Functionality (like the Outlook iOS app)?: Apps pretty good! But I’d love if we could get snooze functionality (like in the Microsoft Outlook iOS app) where we can disable notifications when we’re off of work…then I’d give 5 stars. :)
  5. [R1] athenaText 1/5 · US Logs out all the time.: Logs out all the time.
  6. [R4] athenaText 1/5 · US Have to sign in everytime you open app: This app used to stay signed in everytime I needed to open it with the occasional re sign in every so often. Now, it requires to sign in everytime you open the app. Not sure what the point of that was as it takes away the convenience of the app and takes time to sign in everytime I need to use the app. Pretty pointless app now since it takes 10 min to sign i
  7. [R5] athenaText 5/5 · US Works well: Convenient and reliable
  8. [R6] athenaText 3/5 · US App needs work: The concept of this app is great but it needs work. Every time I make a comment about it, I’m told to remove the app and redownload it. No other app do I have to do that with. It works for a while and then the notifications stop coming, it won’t show new employees, and it will sometimes give you a notification but won’t load the new message. I have to close out several times to get
  9. [R10] athenaText 1/5 · US Dangerous game: Due to continues issues last year with app not notifying is risking delaying provider notification when staff tries to reach provider. Have told Athena support almost monthly, yet no fix
  10. [R12] athenaText 3/5 · US Athena Text: Athena text is great and deserves a 5 Star, but the issue is the APP doesn’t consistently work on various devices. On my biz cell, only this APP works for texting, but have to use the other Athena One App for schedules. On my iPhone 11, only Athena One App works for schedules & texting but not consistently as it has to be refreshed multiple times for messages to load.
  11. [R17] athenaText 1/5 · US Update issue: I’m constantly getting this message when I open the Athena app. I click on the update link and it takes me to the App Store and it shows the Athena app and the link to “open”. I open the app and in circles I go. When I change my pass code, it’ll work until I open the app again. What’s going on? “App Update Required! The current app version you are using is obsolete. To continue us
  12. [R30] athenaText 5/5 · US AthenaText: Outstanding feature of athenanet! It allows in office communication separate from patient records. Using the app allows use on the go! I love it!! Easy documentation real-time.
  13. [R36] athenaText 5/5 · US AthenaText saves me!: The athenaText app saved me time in so many ways! Communicating with staff for add-ons, cancellations, changes in schedule, communication with colleagues and improving workflow.
  14. [R54] athenaText 5/5 · US Great software!!: Communication in healthcare is instrumental to meeting any organizational Mission. AthenaText helps healthcare teams communicate with efficiency and accuracy. The integration with the EMR adds great value, information security and eliminates the need for 3rd party vendors that may not be HIPAA compliant.
  15. [R61] Grok AI 1/5 · US NO…: I do not like the usage update I don’t appreciate the fact that it ressets me tho I’m on subscription and I paid lots of money I need Grok to remove Usage…that thing ain’t fair…at all
  16. [R15] athenaText 1/5 · US Nightmare: The app constantly asks me how I like the app. Every single time, I select it needs improvement. Then it asks me if I'd like to share feedback, which I say yes. Then it tells me that an error occurred and that I’m unable to submit a Feedback response. So if you’re looking to fix anything, try fixing the feedback option so that users can give you accurate feedback about how much this app
  17. [R29] athenaText 1/5 · US Poor support: Garbage, buggy app. I’m a physician and I’ve tried giving them helpful feedback on bugs numerous times. Each update seems to make it worse and break basic functionality. The responses were lame, and they often just closed out my tickets without resolving the app problems.
  18. [R67] Grok AI 1/5 · US Lack of automation with companions: There is a complete lack of the ability to automate tasks with the companions. This seems like such a missed opportunity. I’m not sure what the value of the paid subscription service over the free service is. The “access” to tech support is nonexistent either way it seems.
  19. [R25] athenaText 1/5 · US Not refreshing: App is not refreshing. I’m getting alerts, but in the app. No messages.
  20. [R71] Grok AI 5/5 · US Best ai but: Good ai but for free users they should give way more time to chat
  21. [R72] Grok AI 3/5 · US Limited chatting: Could you just decrease the limit of chatting on this platform? It’s really unnecessary
  22. [R79] Grok AI 1/5 · US Terrible: This app is genuinely terrible. The plans are way too expensive. And the free sucks as it can only use fast, and that gets facts wrong and pretty much just agrees with whatever you were saying, also, my last review got taken down. What the heck grok. They review bomb themselves with positive reviews, so don’t be fooled
  23. [R91] Grok AI 1/5 · US AI PURPOSELY DOING TRASH: Even after I updated my app this is what this useless Ai keeps doing on whatever I say it doesn’t respond straight to image and I’m a free user I think this is programmed so we don’t use your image generation why just say it clear no more free generation than using tricks to spoil your name ……you only allow 4 daily limit for image generation and now your bot 🤖 generates w
  24. [R64] Grok AI 1/5 · US They got greedier and stricter: This used to be the best image and video generator ever. The ui is the most user friendly thing. The censorship and the limitations got worse. I would’ve kept subscribing if they left the moderation alone. I understand having to censor real people but why censor cartoons? What a shame.
  25. [R103] Grok AI 1/5 · US weekly generation limit: It is truly insane how far the limits have been reduced. Even a few months ago you could do more in a few hours what you can for an entire week now. Then you add in how much is moderated, and it is barely usable.
  26. [R106] Grok AI 1/5 · US What was once great has fallen hard: This use to be one of the best AI’s to date but the new moderation constraints and unbalanced limits have severely decreased this apps value. Your weekly limits get drained within minutes and Groks inability to retain conversations certain guidelines when you refresh or have a longer dialogue is extremely frustrating. Once again seems like greed is the killer o

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store