athenaText

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US APN review: Excellent tool for staff communication!
2. [R9] 5/5 · US Use daily: Our office uses AthenaText to update the entire team efficiently and confidentially. The app makes it easy for me to send a text from the hospital as I make rounds.
3. [R11] 5/5 · US Efficient way to communicate: Easy to use across platforms. Can utilize on iPad, laptop and phone quickly
4. [R13] 5/5 · US Love It: I Love Love Love Athena text because its so easy and convenient. I can send and receive messages on my cell phone and don't have to worry about pulling out my laptop or getting on a desk top computer. Thank you so much for this app!
5. [R14] 5/5 · US Versatile: I can’t believe it allows me to do so much on my phone . Easy, practical and very effective. All the beauty of Athena in the palm of your hand! The updates improve flow in ways I didn’t think possible!
6. [R16] 5/5 · US AthenaText: Outstanding feature of athenanet! It allows in office communication separate from patient records. Using the app allows use on the go! I love it!! Easy documentation real-time.
7. [R24] 5/5 · US Athenatext: Works great HIPAA compliant!
8. [R28] 5/5 · US Great software!!: Communication in healthcare is instrumental to meeting any organizational Mission. AthenaText helps healthcare teams communicate with efficiency and accuracy. The integration with the EMR adds great value, information security and eliminates the need for 3rd party vendors that may not be HIPAA compliant.
9. [R31] 5/5 · US Incredible app: The Athena messenger app is incredible. It allows me to communicate quickly and efficiency with my clinic staff under HIPPA compliance. I cannot overstate how important this app is to my vascular surgery practice. I strongly recommend this app to all health care providers that use Athena services.
10. [R43] 5/5 · US Does the job and Hippa compliant.: That’s it.
11. [R91] 1/5 · US Crashes almost every time: Subject says it all. Have had to reinstall it multiple times - essentially useless with current glitches.
12. [R92] 1/5 · US Crashy, very crashy, please fix: You guys need to update your apps and make it stabler, we rely on this to keep in contact within the clinic on the go. You are still referring to security as Touch ID on my iPhone XS that uses Face ID? Are you serious? Get your act together, please.
13. [R94] 1/5 · US Update made the app unusable: The app crashes or I can’t log in. Please undo the upgrades so that we can use this app.
14. [R96] 1/5 · US App shuts down immediately after opening: The Athena app is completely worthless. I shuts down immediately after I open it. I’ve deleted and reinstalled many times. Using iphone10 with latest version of iOS 13.
15. [R2] 1/5 · US Logs out all the time.: Logs out all the time.
16. [R3] 1/5 · US Have to sign in everytime you open app: This app used to stay signed in everytime I needed to open it with the occasional re sign in every so often. Now, it requires to sign in everytime you open the app. Not sure what the point of that was as it takes away the convenience of the app and takes time to sign in everytime I need to use the app. Pretty pointless app now since it takes 10 min to sign i
17. [R108] 1/5 · US Useless: It crashes constantly, hard to access to , always have to put in a password!
18. [R126] 2/5 · US App is buggy!!: Great idea. App keeps making me log in and create a passcode. I'm getting really annoyed. Sometimes app will not let me enter username and password which leaves me without my messages while on the go.
19. [R35] 3/5 · US App needs work: The concept of this app is great but it needs work. Every time I make a comment about it, I’m told to remove the app and redownload it. No other app do I have to do that with. It works for a while and then the notifications stop coming, it won’t show new employees, and it will sometimes give you a notification but won’t load the new message. I have to close out several times to get
20. [R47] 1/5 · US Dangerous game: Due to continues issues last year with app not notifying is risking delaying provider notification when staff tries to reach provider. Have told Athena support almost monthly, yet no fix
21. [R66] 1/5 · US Not refreshing: App is not refreshing. I’m getting alerts, but in the app. No messages.
22. [R83] 2/5 · US Docjoseandres: We have just started using AthenaText. The premise sounds awesome but for some reason the app does not notify the user when we have a message.. So unless I continuously check this app - I won’t know I have messages Is there a setting we have missed that will allow a notification? Thanks
23. [R60] 1/5 · US Update issue: I’m constantly getting this message when I open the Athena app. I click on the update link and it takes me to the App Store and it shows the Athena app and the link to “open”. I open the app and in circles I go. When I change my pass code, it’ll work until I open the app again. What’s going on? “App Update Required! The current app version you are using is obsolete. To continue us
24. [R61] 2/5 · US Athenatext: Smh Athenatext continues to go in and out whether in office or if you’re trying to use the app. Attempting to use the app I keep getting an update message when the app has already updated. Please fix this is annoying.
25. [R62] 1/5 · US Updating app: Trying to up date app but don’t see anywhere to update.
26. [R63] 1/5 · US Keeps saying I need an update but doesn’t update: When I log in says I have to update but it just takes me to the App Store and does not provide an option to update. I even tried deleting and reinstalling the app
27. [R93] 1/5 · US Update fail: I can’t send or receive messages since the new update. I’ve removed and reinstalled.
28. [R95] 1/5 · US Cannot Log In: Ever since update I cannot log in
29. [R97] 1/5 · US App Not Working: I have been unable to use this app for the last 2-3 weeks. It used to work beautifully, but now it is not functional. I have deleted the app several times and re-installed it. I can login, but then I get an error message stating AthenaText is not working at this time. Try again later. Meanwhile, I’m missing important messages from my office.
30. [R99] 2/5 · US Great but I can’t get in: Agree with the previous review, I can’t get in despite deleting and downloading it new. Please make it work!
31. [R1] 3/5 · US Clunky: The new version of the app that’s embedded in AthenaOne works well. But the iPhone app doesn’t and never has. You cannot attach a patient chart. While the version in athena one supports groups, the iPhone app doesn’t appear to - I can’t find my groups when I type the group name. And when typing individual recipient names, it often double- enters the name after selecting from matches, then
32. [R29] 2/5 · US OBGYN: The reason for me to rate this at 3 is because neither can I dictate nor can I enter info through texting in my encounters - hence I cannot sign off on charts on my phone
33. [R45] 3/5 · US Where is the watch app?: Am I missing something?
34. [R56] 4/5 · US Pretty good app: Good app. Pretty easy to use. Would benefit from option to dictate notes in app, since Apple Siri dictation isn’t HIPAA compliant. A number of ways easier to use than web based input
35. [R59] 1/5 · US Nightmare: The app constantly asks me how I like the app. Every single time, I select it needs improvement. Then it asks me if I'd like to share feedback, which I say yes. Then it tells me that an error occurred and that I’m unable to submit a Feedback response. So if you’re looking to fix anything, try fixing the feedback option so that users can give you accurate feedback about how much this app
36. [R74] 1/5 · US Poor support: Garbage, buggy app. I’m a physician and I’ve tried giving them helpful feedback on bugs numerous times. Each update seems to make it worse and break basic functionality. The responses were lame, and they often just closed out my tickets without resolving the app problems.
37. [R90] 1/5 · US Impossible to use if you ever had Epocrates account!: I wish I could give it a negative rating. Not sure a “zero” would be captured... do I gave it 1 star. I have a current Epocrates account that I started when I was with another organization, therefore different email. I am unable to change that email to my current organization. When I try setting this up with current credentials, “athenaText is
38. [R116] 1/5 · US Good in theory: Terrible in practice. No functionality and constantly crashes. No customer service for the amount of money you spend when you have Athena as your platform.
39. [R19] 5/5 · US AthenaText saves me!: The athenaText app saved me time in so many ways! Communicating with staff for add-ons, cancellations, changes in schedule, communication with colleagues and improving workflow.
40. [R86] 2/5 · US Great in concept, but glitchy: Invaluable for communicating with my staff when I’m out of the office. Unfortunately every time I leave the app and need to read a message I have to log back in. Also will take a while to show me a new message. I’ll get a notification but when I log in no message appears and I have to force close the app and re open to read the message.
41. [R109] 2/5 · US Crashes and no Face ID support: Keeps on crashing. Text don’t go through and not receiving at times. No Face ID support. Please fix