Investing.com vs Fidelity Investments
Fidelity Investments is the stronger choice for managing investments due to its robust features, reliable performance, and highly-rated customer service, despite some recent UI complaints, while Investing.com struggles with persistent bugs, intrusive ads, and poor customer support.
Fidelity Investments offers a comprehensive and generally reliable platform for managing investments, with strong customer service and a wide array of options, though recent UI changes have drawn some criticism. Investing.com provides fast market data and a broad international scope, but is plagued by frequent ads, app glitches, and unresponsive customer support.
Head to head
You primarily need a free app for quick market data and news, are willing to tolerate frequent ads, and are not reliant on advanced features or customer support R2.
You need a comprehensive platform for managing investments with strong customer service, even if it means navigating some recent UI changes and occasional app glitches R83.
Evidence note: Fidelity Investments has a significantly larger number of reviews, which provides a more robust dataset for analysis. Investing.com's reviews are more negative-skewed, particularly concerning ads and support, which aligns with its free-tier friction.
Frequently asked
Does Investing.com have a good free version?
How is Fidelity Investments' customer service?
Are there issues with recent updates for Fidelity Investments?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Investing.com Pro plant does not even see the stock pick updated list: Not worth the money
- [R4] Investing.com What Sale???: How is $214.99 a 60% off July sale? Come on guys. Almost $20 a month for an app that doesn't even sync portfolios is a rip. You'd probably double your subscribers if you dropped the price to $99 annually. Or offer a lifetime membership.
- [R8] Investing.com Go To App: Investing.com is my go to app for investing. I’ve tried many over the years, but this one seems to have everything I need.
- [R9] Investing.com Not worth it: I have paid version of Investing Pro. Other than getting blasted with several news, the subscription is not worth the money. Monthly stock pick is useless so far. There are other apps that I use is worth every penny unlike this app. I wouldn’t recommend the subscription.
- [R2] Investing.com Fast and convenient: Very faster and accurate data
- [R5] Investing.com Version 6.75.1 breaks My Holdings tab: As above, the tab no longer works in landscape mode. Please fix. Fixed in 6.76.0. Very fast fix. Thank you.
- [R7] Investing.com Invasive ads: Keep the junk invasive off the site. I’m not here to see kid games and move the x So immature, - switching to another app with same content would be easy.
- [R12] Investing.com Ad blocks Entry: Love the app, but to get in they make you look at an ad, which is fine whatever, but it glitches have the time and I can never use the app. It’s been many months now.
- [R13] Investing.com faul: it always tell not connection
- [R16] Investing.com Fix: Broken when overseas, used to work great. Bug now
- [R19] Investing.com What were you thinking?: The latest update made the search function much less functional. I can no longer watch the price of multiple names in my search history. Now I have to re-select each one individually instead of seeing a live list. Please revert to the last iteration!
- [R3] Investing.com Great App, Awful Customer Service: The title says it all. Customer service is solely via email and the response time in my case was several days.
- [R10] Investing.com Too shady: Can't cancel the subscription, too shady. · translated
- [R37] Investing.com App is good, Support is terrible.: Very difficult to get connected to a human that can solve problems.
- [R40] Investing.com Discounted Pro Membership a BLOODY MESS!!: I received a code from a YouTube blogger for a discounted pro membership and from the beginning this process to input information to receive the pro membership has been a mess. Of course they charge me but they don’t respond with any kind of intro emails or any information.
- [R25] Investing.com Broken app: Still when ads load up at start up will cause the app to freeze and I can’t click the x to get past the ad. So I normally have to close the app and then open and it’ll be good but now it’s not loading data which I assume the servers are down.
- [R83] Fidelity Investments Service: I can’t say enough great things about the service I get every time I’ve called Fidelity. Their representatives are not only personable and extremely knowledgeable, but they also go above and beyond my expectations every single time!! They help me understand my investments, make recommendations and give me options for whatever situation I need!! It’s so hard to find good customer service t
- [R101] Fidelity Investments Investing !: I have trusted Fidelity with my investments since 1981 and they have managed my investments extremely well. The staff and my investment counselor are terrific. I am right on target to have more than sufficient income thought out my retirement. Planning and guidance with our team has been excellent. 👍🏻 to Fidelity.
- [R106] Fidelity Investments 24/7 professionals: I’ve had portfolios with Schwab and JPM as well as Fidelity for a number of years. They’ve always answered my questions and consistently perform as needed. They were the first to trade in dollars as well as shares. I know they have a lot of additional services to offer, but never push for more business. My wife has been pushing me to transfer what I have at the other broker
- [R67] Fidelity Investments Recent Update sucks: Recent update forced mobile users to view purchases and sales into / out of core cash settlement funds. It’s made the transactions feed functionally useless, where every movement of money between accounts quadruplicate transactions. It was never like this until the recent update. On the Web interface, you can hide these unnecessary transactions. Also, the recent UI changes
- [R69] Fidelity Investments Stop trying to make your app look like Robinhood: I chose Fidelity because I want a grown up brokerage. The app updates keep making it worse. I don’t need to see company logos, I need the portfolio positions rows to spill over into two lines. I need a compact view of relevant information that displays on a small phone screen.
- [R73] Fidelity Investments Mobile App feedback: UI is very unfriendly. Compared to other apps this is very disappointing. This needs to be upgraded like Charles Schwab, Robinhood etc Your mobile app is not responsive. Every page it hits takes few seconds to refresh and load the page contents. Making it more responsive is much desirable. Thanks
- [R75] Fidelity Investments Used To Love It, Now Ambivalent: I use the app all the time and have for...not going to admit how long, but there's more than one digit. And I still find it helpful...mostly. Recent updates to the UI removed or hid features I regularly use, such as individual position data (now very limited) and breakdown by purchase lots.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store