Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Investing.com vs Fidelity Investments

Investing.com 4.7★ · Free + IAP 60
Winner Fidelity Investments
Fidelity Investments 4.8★ · Free to download 85

Fidelity Investments is the stronger choice for managing investments due to its robust features, reliable performance, and highly-rated customer service, despite some recent UI complaints, while Investing.com struggles with persistent bugs, intrusive ads, and poor customer support.

Fidelity Investments offers a comprehensive and generally reliable platform for managing investments, with strong customer service and a wide array of options, though recent UI changes have drawn some criticism. Investing.com provides fast market data and a broad international scope, but is plagued by frequent ads, app glitches, and unresponsive customer support.

Head to head

Features edge: Fidelity InvestmentsR1R4R8R9
Investing.com Investing.com is praised for its comprehensive market coverage and real-time data, with some users finding it a 'go-to app' for all their investing needs and a 'top tool for self-investing' R8. The 'InvestingPro' tier is valued by some for research, real-time information, and 'Ideas Track' . However, others find the Pro subscription 'not worth the money,' citing useless stock picks and paywalled content R1R9. Users also report issues with portfolio syncing, inability to track short positions, and missing 'fair value' data R4. The AI experience is also criticized as not meeting expectations .
Fidelity Investments Fidelity Investments is lauded for its extensive options, research tools, and ease of buying and selling, providing 'a vast amount of information' and 'educational information on trading' . Users appreciate its ability to track positions and offer a 'master list of profit and loss' . However, recent updates have removed or hidden features, such as detailed individual position data and breakdown by purchase lots R75. Some users also desire more advanced tools like a refresh button, stop loss indicators, and the ability to search orders by symbol on mobile .
Ease of Use tieR2R5R7R12
Investing.com Investing.com is generally considered fast and convenient for data R2. However, many users report significant usability issues, including invasive ads that block entry and freeze the app R7R12R25. Recent updates have also made the search function less functional and watchlists difficult to edit or access R19. Some users also experience issues with landscape mode, obscured holdings, and font size R5.
Fidelity Investments Fidelity Investments is praised for being 'easy to manage,' 'easy to navigate,' and 'user friendly' . Many find it intuitive and quick to respond . However, recent UI updates have been heavily criticized for making the app 'functionally useless,' 'unfriendly,' and 'convoluted,' with users struggling to find watchlists, account balances, and transaction history R67R69R73R75. Login issues, including frequent re-enabling of Face ID and multiple verification requests, are also a common complaint .
Reliability edge: Fidelity InvestmentsR12R13R16R19
Investing.com Investing.com users report frequent bugs and stability issues, including the app freezing due to ads R12R25, search functions breaking R19, watchlists not opening , and the app crashing . Some users also experience 'no connection' errors, data not loading, or being broken when overseas R13R16R25. Price data can also lag .
Fidelity Investments Fidelity Investments users report recurring glitches, with the app getting stuck, not submitting orders, or displaying blank screens for holdings . Alerts are often slow, and streaming prices are not always real-time . Some users experience issues with reoccurring buys and Face ID . However, many users describe the app as 'very reliable and secure' .
Price/Value edge: Fidelity InvestmentsR1R4R7R9
Investing.com Investing.com offers a free version, but users frequently complain about 'invasive ads' and 'too many adverts' that disrupt the experience R7. The paid 'Pro' subscription is considered 'not worth the money' by some, who feel it's too expensive at almost $20 a month or $214.99 annually, especially when content becomes paywalled R1R4R9. Others find the Pro level 'worth every penny' for its research and 'Ideas Track' .
Fidelity Investments Fidelity Investments is free to download and use for account management. While there are no direct complaints about subscription costs, some users express frustration with the app's functionality, implying a lower value for the experience despite being free R73.
Support edge: Fidelity InvestmentsR3R10R37R40
Investing.com Investing.com receives strong criticism for its customer service, described as 'awful' and 'terrible' R3R37. Support is 'solely via email,' with response times of 'several days' R3. Users report issues with discounted memberships not being honored and support not caring about problems when traveling R40. The inability to cancel subscriptions is also mentioned R10.
Fidelity Investments Fidelity Investments is highly praised for its 'fabulous' online services and 'excellent people' . Customer service representatives are described as 'personable and extremely knowledgeable,' going 'above and beyond' to help users understand investments and provide recommendations R83R101R106. However, some users report long wait times (over 20 minutes) and unhelpful responses when trying to resolve account lockout issues .
Pick Investing.com if

You primarily need a free app for quick market data and news, are willing to tolerate frequent ads, and are not reliant on advanced features or customer support R2.

Pick Fidelity Investments if

You need a comprehensive platform for managing investments with strong customer service, even if it means navigating some recent UI changes and occasional app glitches R83.

Evidence note: Fidelity Investments has a significantly larger number of reviews, which provides a more robust dataset for analysis. Investing.com's reviews are more negative-skewed, particularly concerning ads and support, which aligns with its free-tier friction.

Frequently asked

Does Investing.com have a good free version?
Investing.com offers a free version that provides fast and accurate market data, but it is heavily criticized for 'invasive ads' and 'too many adverts' that frequently freeze the app and disrupt the user experience R2R7R12R25.
How is Fidelity Investments' customer service?
Fidelity Investments generally receives high praise for its customer service, with users describing representatives as 'personable and extremely knowledgeable' and going 'above and beyond' to assist with investments R83R101R106.
Are there issues with recent updates for Fidelity Investments?
Yes, recent updates to the Fidelity Investments app have drawn criticism for making the UI 'unfriendly' and 'convoluted,' with users reporting removed or hidden features, difficulty finding information, and login issues like frequent Face ID re-enabling R67R69R73R75.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Investing.com 1/5 · US Pro plant does not even see the stock pick updated list: Not worth the money
  2. [R4] Investing.com 1/5 · US What Sale???: How is $214.99 a 60% off July sale? Come on guys. Almost $20 a month for an app that doesn't even sync portfolios is a rip. You'd probably double your subscribers if you dropped the price to $99 annually. Or offer a lifetime membership.
  3. [R8] Investing.com 5/5 · US Go To App: Investing.com is my go to app for investing. I’ve tried many over the years, but this one seems to have everything I need.
  4. [R9] Investing.com 3/5 · US Not worth it: I have paid version of Investing Pro. Other than getting blasted with several news, the subscription is not worth the money. Monthly stock pick is useless so far. There are other apps that I use is worth every penny unlike this app. I wouldn’t recommend the subscription.
  5. [R2] Investing.com 5/5 · US Fast and convenient: Very faster and accurate data
  6. [R5] Investing.com 5/5 · US Version 6.75.1 breaks My Holdings tab: As above, the tab no longer works in landscape mode. Please fix. Fixed in 6.76.0. Very fast fix. Thank you.
  7. [R7] Investing.com 2/5 · US Invasive ads: Keep the junk invasive off the site. I’m not here to see kid games and move the x So immature, - switching to another app with same content would be easy.
  8. [R12] Investing.com 3/5 · US Ad blocks Entry: Love the app, but to get in they make you look at an ad, which is fine whatever, but it glitches have the time and I can never use the app. It’s been many months now.
  9. [R13] Investing.com 1/5 · US faul: it always tell not connection
  10. [R16] Investing.com 1/5 · US Fix: Broken when overseas, used to work great. Bug now
  11. [R19] Investing.com 2/5 · US What were you thinking?: The latest update made the search function much less functional. I can no longer watch the price of multiple names in my search history. Now I have to re-select each one individually instead of seeing a live list. Please revert to the last iteration!
  12. [R3] Investing.com 3/5 · US Great App, Awful Customer Service: The title says it all. Customer service is solely via email and the response time in my case was several days.
  13. [R10] Investing.com 1/5 · US Too shady: Can't cancel the subscription, too shady. · translated
  14. [R37] Investing.com 1/5 · US App is good, Support is terrible.: Very difficult to get connected to a human that can solve problems.
  15. [R40] Investing.com 2/5 · US Discounted Pro Membership a BLOODY MESS!!: I received a code from a YouTube blogger for a discounted pro membership and from the beginning this process to input information to receive the pro membership has been a mess. Of course they charge me but they don’t respond with any kind of intro emails or any information.
  16. [R25] Investing.com 1/5 · US Broken app: Still when ads load up at start up will cause the app to freeze and I can’t click the x to get past the ad. So I normally have to close the app and then open and it’ll be good but now it’s not loading data which I assume the servers are down.
  17. [R83] Fidelity Investments 5/5 · US Service: I can’t say enough great things about the service I get every time I’ve called Fidelity. Their representatives are not only personable and extremely knowledgeable, but they also go above and beyond my expectations every single time!! They help me understand my investments, make recommendations and give me options for whatever situation I need!! It’s so hard to find good customer service t
  18. [R101] Fidelity Investments 5/5 · US Investing !: I have trusted Fidelity with my investments since 1981 and they have managed my investments extremely well. The staff and my investment counselor are terrific. I am right on target to have more than sufficient income thought out my retirement. Planning and guidance with our team has been excellent. 👍🏻 to Fidelity.
  19. [R106] Fidelity Investments 5/5 · US 24/7 professionals: I’ve had portfolios with Schwab and JPM as well as Fidelity for a number of years. They’ve always answered my questions and consistently perform as needed. They were the first to trade in dollars as well as shares. I know they have a lot of additional services to offer, but never push for more business. My wife has been pushing me to transfer what I have at the other broker
  20. [R67] Fidelity Investments 1/5 · US Recent Update sucks: Recent update forced mobile users to view purchases and sales into / out of core cash settlement funds. It’s made the transactions feed functionally useless, where every movement of money between accounts quadruplicate transactions. It was never like this until the recent update. On the Web interface, you can hide these unnecessary transactions. Also, the recent UI changes
  21. [R69] Fidelity Investments 3/5 · US Stop trying to make your app look like Robinhood: I chose Fidelity because I want a grown up brokerage. The app updates keep making it worse. I don’t need to see company logos, I need the portfolio positions rows to spill over into two lines. I need a compact view of relevant information that displays on a small phone screen.
  22. [R73] Fidelity Investments 1/5 · US Mobile App feedback: UI is very unfriendly. Compared to other apps this is very disappointing. This needs to be upgraded like Charles Schwab, Robinhood etc Your mobile app is not responsive. Every page it hits takes few seconds to refresh and load the page contents. Making it more responsive is much desirable. Thanks
  23. [R75] Fidelity Investments 3/5 · US Used To Love It, Now Ambivalent: I use the app all the time and have for...not going to admit how long, but there's more than one digit. And I still find it helpful...mostly. Recent updates to the UI removed or hid features I regularly use, such as individual position data (now very limited) and breakdown by purchase lots.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store