Fidelity Investments

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US Best experience ever: I love fidelity app, easy to manage, have a lot of options, you can create your watching list easy . I love it
2. [R13] 5/5 · US Very easy to navigate: I really like the Fidelity app. It’s functional and easy to navigate.
3. [R14] 5/5 · US Great tool for info: Great tool for research and ease of buying and selling.
4. [R46] 5/5 · US Awesome app: Love using the Fidelity investments app, very easy to use very intuitive. Would recommend to everybody, makes investing easy.
5. [R23] 5/5 · US Easy wealth building and management tool: I absolutely love this app it gives great educational information on trading and building wealth. Simplicity you can stick too
6. [R28] 5/5 · US Amazing!: I am so pleased with the vast amount of information at my fingertips as well as the functionality of this app!
7. [R36] 5/5 · US Fidelity Website and Educational Podcasts Are Excellent: Fidelity provides excellent information to assist with investing strategy and their website allows you to easily analyze your portfolio and check your performance.
8. [R40] 5/5 · US Feedback: Need daily, weekly, monthly, yearly graphs in the app. Would also like to see layering buttons in the graph to account for Dow/S&P/Nasdaq for a quick comparison.
9. [R16] 5/5 · US Service: I can’t say enough great things about the service I get every time I’ve called Fidelity. Their representatives are not only personable and extremely knowledgeable, but they also go above and beyond my expectations every single time!! They help me understand my investments, make recommendations and give me options for whatever situation I need!! It’s so hard to find good customer service t
10. [R30] 5/5 · US 24/7 professionals: I’ve had portfolios with Schwab and JPM as well as Fidelity for a number of years. They’ve always answered my questions and consistently perform as needed. They were the first to trade in dollars as well as shares. I know they have a lot of additional services to offer, but never push for more business. My wife has been pushing me to transfer what I have at the other broker
11. [R63] 5/5 · US I Love Fidelity: Great staff vey knowledgeable and patient
12. [R91] 5/5 · US New customer here: The customer service representatives are top notch. They’ve taken the time to answer all my questions and helped me setup my accounts. I wish more companies have support teams like them!
13. [R35] 2/5 · US glitchy: the app is glitchy and unreliable and not as functional as the full web interface, and there are data errors and inconsistent which is very disappointing. However, I do feel that it is secure which is arguably the most important function of an online brokerage interface. The individual stock charting feature is customizable and great and the best part of the app. The portfolio management
14. [R41] 5/5 · US Fidelity: Very reliable and secure app.
15. [R3] 2/5 · US Keeps getting stuck!! Can’t sign in: The app keeps sending me a code to sign in but the app won’t move on to the page to put in the code. It just stays there on the send code page. Also before this it would not let me submit option orders. Also stays stuck on the order and never submits it
16. [R9] 1/5 · US Mobile App feedback: UI is very unfriendly. Compared to other apps this is very disappointing. This needs to be upgraded like Charles Schwab, Robinhood etc Your mobile app is not responsive. Every page it hits takes few seconds to refresh and load the page contents. Making it more responsive is much desirable. Thanks
17. [R20] 2/5 · US Good but huge flaws: Fidelity is good (all things considered) but one of the major flaws is that the app always has bugs, like constantly. As of now I can’t see any of my holdings, the page is just a blank screen. What’s the point of using a company that can’t Telly oh where your money is?! And you can’t see your portfolio performance. It’s stuck on some arbitrary ROI percentage that is incorrect.
18. [R25] 1/5 · US Unbelievable: By far this app continues to be the most dysfunctional finance and trading app I have used in the last decade. I can’t even begin, they fix one bug and introduce another with every update. I just need to move away from this company it’s such a hassle even just checking my accounts sometimes.
19. [R22] 1/5 · US Constant trash: Constant fake false security alerts. False security check-ins that lock accounts. Not a single one prevented an attacker. Errors throughout the app
20. [R34] 2/5 · US Account access: Fidelity has the most cumbersome access to your account that I have encountered in any brokerage makes you multiple verification request. Continue to make you renew Face ID multiple times I spend more time trying to get into my account and I do managing it some days.
21. [R39] 1/5 · US Fix security measures: This is by far the worst Financial app I have ever used. I am routinely locked out of my account and it is always a hassle getting back in. The line you have to call is not helpful and often takes over 20 minutes just to resolve the issue.
22. [R6] 1/5 · US Recent Update sucks: Recent update forced mobile users to view purchases and sales into / out of core cash settlement funds. It’s made the transactions feed functionally useless, where every movement of money between accounts quadruplicate transactions. It was never like this until the recent update. On the Web interface, you can hide these unnecessary transactions. Also, the recent UI changes
23. [R15] 1/5 · US Update is a beta???: All the 5* reviews in the past couple of days must be from users who were fortunate enough not to be involuntarily put in the beta. It is the kind of dreadful design that would be offered by Microsoft in the name of progress.
24. [R19] 2/5 · US Poorly built app: Like most financial apps, poorly thought out and hard to find things
25. [R2] 3/5 · US From Bernard Larson: The app no longer shows the details on each just the position. It shows the name, %gain or loss and total $$. I have to individually click each position to get
26. [R24] 1/5 · US Watchlist doesn’t work: Non-working Watchlist on Apple iPad
27. [R8] 1/5 · US App is useless: Won’t let you add banks through app. Have to use mail, which defeats the purpose.
28. [R29] 1/5 · US Horrible app: Every time I try to use this to transfer money I have to call a rep. Fidelity sucks
29. [R110] 1/5 · US Aún no puedo invertir: No me deja vincular mi cuenta
30. [R111] 1/5 · US Can’t link accounts: This app sucks can’t link any accounts I need for the past 2 weeks
31. [R5] 3/5 · US Need a refresh button: There should be a way to refresh your account while you are looking at it. I log out then log back in to see the value of my stocks.
32. [R7] 5/5 · US Mana from heaven: It’s fine all the does fine things
33. [R45] 4/5 · US Little things matter the most: The details make or break the interface. Almost every time I update the app I have to setup Face ID. On the balance page the words current and change wrap! There’s plenty of space. Thanks for reading this.
34. [R31] 3/5 · US Stop trying to make your app look like Robinhood: I chose Fidelity because I want a grown up brokerage. The app updates keep making it worse. I don’t need to see company logos, I need the portfolio positions rows to spill over into two lines. I need a compact view of relevant information that displays on a small phone screen.
35. [R33] 1/5 · US Mobile App is awful and getting worse: I really like Fidelity, I made the switch from Robinhood to Fidelity because of the shady stuff Robinhood was doing and figured I could trust Fidelity more. But I cannot fathom how an app like Robinhood is so much better. Fidelity’s is so convoluted and you have to go down a rabbit hole to see what you want, it honestly makes me want to switch back to Robinho
36. [R54] 1/5 · US Fidelity: The last app you had was everything a person needed. Your new one is not user friendly nor does it CLEARLY give the details a person looks for.