Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Finish Line vs StockX

Finish Line 4.8★ · Free to download 55
Winner StockX
StockX 4.8★ · Free to download 70

For a more reliable shopping experience with better customer support and fewer issues with order fulfillment and authenticity, StockX is the better choice, despite its higher fees and shipping costs.

Full reviews: Finish Line · StockX

Finish Line offers good prices and selection but is plagued by severe app glitches, payment issues, and poor customer service. StockX provides a wide range of rare items and generally reliable authentication, though it faces criticism for high fees, slow shipping, and occasional customer service difficulties.

Head to head

Features & Selection edge: StockXR1R2R4R5
Finish Line Finish Line is praised for its good products, amazing prices, and wide selection of sneakers and clothes, including sale items and exclusive drops R2R5R14. However, users report significant issues with the functionality of rewards and coupons, with points not applying or coupons not working at checkout R1R4R10.
StockX StockX is highly recommended for its ability to find rare shoes, fashion items, and cards, making it a favorite for sneakerheads R77R80R86. Users appreciate the wide variety of 'tuff' items available R80. A common complaint is the lack of a shopping cart feature, forcing users to buy one item at a time R66. Some users also wish for a size filter .
Ease of Use & Reliability edge: StockXR1R3R4R6
Finish Line Finish Line's app is described as easy to use and navigate by some R6, but a significant number of reviews highlight severe and frequent glitches, crashes, and errors R3R4R7. Users experience issues with logging in , verifying accounts , applying rewards R1, and checking out with new payment methods R4R7R10. Exclusive access notifications are inconsistent, and the app often crashes during sneaker drops due to traffic .
StockX StockX is generally considered easy to navigate and use for searching and purchasing . However, some users report login issues and the app sometimes crashes when browsing large favorite lists R66. There are also complaints about the sales history tab not showing after updates and issues with Apple Pay using old information .
Shipping & Order Fulfillment tieR3R11R13R19
Finish Line Finish Line has mixed reviews on shipping and order fulfillment. Some users report timely or even early deliveries . However, a significant number of customers experience issues with delayed shipping R13, orders being canceled multiple times R19, incorrect items received R3, or incomplete orders R11. There are also instances of packages being returned due to address issues, even when verified by the customer R13.
StockX StockX faces criticism for slow shipping and delayed orders, with delivery dates often pushed back significantly after purchase . Some users report packages never arriving or being misdirected . Sellers sometimes fail to fulfill orders, leading to delays while StockX seeks replacements . There are also complaints about being charged for expedited shipping but receiving non-expedited delivery dates .
Price & Value edge: Finish LineR2R5R14R28
Finish Line Finish Line is praised for amazing prices, good deals, and sale items R2R5R14. However, users frequently report issues with coupons and free shipping offers not working R28. Shipping costs are also mentioned as expensive R28.
StockX StockX offers good prices for rare items, but users frequently complain about high fees, including shipping, inspection, and handling fees, which significantly increase the final price R66R75R78. Some feel the prices are 'mad expensive' but worth it for the unique items R80. There are also reports of bait-and-switch pricing where the price jumps after selecting a size R104.
Customer Service & Support tieR11R19R55R57
Finish Line Finish Line's customer service receives overwhelmingly negative feedback. Users report difficulty reaching associates, calls being hung up, emails not being accepted, and no favorable response for issues like incomplete orders or refunds R11R19R55R57. Even when a coupon is offered for a previous issue, it often doesn't work R57.
StockX StockX also faces significant criticism for its customer service. Users report no phone number, terrible or no follow-up, and reliance on AI bots . Issues like wrong sizes, fake items, or unfulfilled orders often result in unhelpful responses, no refunds, or only store credit R73. Users are frustrated by the inability to change order details immediately after purchase .
Authenticity & Quality tieR3R31R65R73
Finish Line Finish Line users occasionally report receiving items completely different from what they ordered R3. There are no specific complaints about authenticity, but one user humorously mentions getting shoes for free due to account and order issues R31.
StockX StockX is generally seen as a legitimate place to buy items as described R65. However, there are serious concerns about authenticity and quality control. Users report receiving opened or re-taped boxes R73, fake items , or shoes with mismatched boxes . One user noted a Nike swoosh washing off after two years, with no resolution from StockX .
Pick Finish Line if

You are looking for good prices and a wide selection of mainstream sneakers and apparel, and are willing to tolerate frequent app glitches and potentially poor customer service R2R5R14.

Pick StockX if

You are a sneakerhead or collector looking for rare and hard-to-find shoes and fashion items, and prioritize a generally reliable authentication process, even if it means paying higher fees and dealing with occasional shipping delays R77R80R86.

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Finish Line has a higher volume of negative reviews related to app functionality and customer service, despite a slightly higher lifetime rating. StockX's negative reviews often focus on high fees, shipping, and occasional authenticity concerns, but its core value proposition of rare items seems to resonate with its user base.

Frequently asked

Does Finish Line have a reliable app?
No, Finish Line's app is frequently reported to be buggy, crash often, and have issues with login, payment processing, and applying rewards, especially during new releases R3R4R7R10.
Is StockX good for finding rare sneakers?
Yes, StockX is highly recommended by users as a great place to find rare shoes and hard-to-find sneakers, making it a favorite for collectors and fashion enthusiasts R77R80R86R117.
Are there hidden fees on StockX?
Yes, many StockX users complain about hidden or unexpected fees, including handling, inspection, and shipping costs, which can significantly increase the final price beyond the advertised amount, sometimes adding $30 to $60 or more to an item R66R75R78R104.
How is Finish Line's customer service?
Finish Line's customer service is widely criticized, with users reporting difficulties reaching representatives, calls being disconnected, emails not being accepted, and generally unhelpful responses regarding order issues or refunds R11R19R55R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Finish Line 1/5 · US Confused: I have like 3400 status points yet can’t apply them
  2. [R2] Finish Line 5/5 · US Favorite place to buy from: Never have the place ever disappointed me , honestly I would rather shop this site then any of the others, the prices are amazing and they always have things in stock. I’m a very pleased customer and has been since 1997 when I was first introduced.
  3. [R4] Finish Line 1/5 · US Glitches: Every time I try and use my status on new exclusive drops it gives me an error and depending on the shoe it then is all sold out. Today I was getting an error trying to check out with a new payment method. I spend a lot of money with you guys to keep going through this.
  4. [R5] Finish Line 5/5 · US Excelente: Me encanta comprar en línea ya que siempre ponen buenos productos y precios
  5. [R3] Finish Line 3/5 · US Overall happy, but needs improvement: I always look to use FL when shopping for shoes and clothes, and overall have been happy with using it. But the app is always buggy and has been. Also a few times I’ve received items completely different than what I’ve ordered lol But I still enjoy Finish Line
  6. [R6] Finish Line 3/5 · US Super Easy Ordering: App & Website are very easy to use & navigate. Easy checkout process and Finish Line accepts multiple payment options!
  7. [R11] Finish Line 5/5 · US Queja: Hay cosas muy padres y lo bueno q aceptan pago con afterypay lo único malo esq últimamente los pedidos no me llegan completos y ya son 2 ocaciones q pasa esto en el mes de mayo y junio y lamentablemente no tuve una respuesta favorable ya que no me hicieron devolución de efectivo ni volvieron a Mamet el producto eso si es muy mal
  8. [R13] Finish Line 2/5 · US Never get on my shoes on time: Two times now I’ve ordered shoes and they were sent back because of it said my apartment number wasn’t input properly. They don’t do anything to compensate for the time wasted for waiting even though I know for a fact and even double checked before buying the items that my address wasn’t input correctly. Last time ordering from the app.
  9. [R19] Finish Line 1/5 · US abysmal: they cancelled my orders multiple times for nike tech jacket, and then promised me a refund which they never ended up issuing to me.
  10. [R14] Finish Line 5/5 · US Bday kicks: Thank you to this site, made getting my bday shoes a great experience. Great prices and selection as always, I appreciate you guys!
  11. [R28] Finish Line 1/5 · US N: Shipping expensive,online coupons doesn’t work
  12. [R55] Finish Line 1/5 · US Horrible company: You can never chat with an associate, emails come back that they are not taking them and when I call I keep getting hung up on and never connected with customer care! Placed an order and never received it and can not get ahold of anyone in customer care. Do not buy from this horrible company!
  13. [R57] Finish Line 1/5 · US App and customer service is horrible: We ordered shoes about a month ago, never received them. Finally got through to customer service after calling for 4 days. They cancelled that order and said we would receive a refund. They also gave us a $20 coupon. Went to order the shoes again and tried to use the $20 and just kept getting a error code. Tried calling them again and was on hold for an hour
  14. [R31] Finish Line 1/5 · US free shoes: this app is so bad, especially with accounts and orders, that you can get shoes for free lol
  15. [R65] StockX 5/5 · US Legitimate: Everything thing I have bought has exactly as described
  16. [R73] StockX 1/5 · US Merchandise suspect: Purchased a Kobe IV Draft Day advertised as “unopened” and “sealed” and the box was opened, taped up in clear bag, and then inside the box the gold foil was sliced open and then retaped shut. Could easily be fakes. Stock X customer service said that was not normal, and basically said that I could return or get $20 credit. Buyer beware! Their QC is sus.
  17. [R7] Finish Line 1/5 · US Horrible!!!: Worst app to buy shoes from glitches every time rarely win any big time shoes. Everytime you switch a payment or address it errors.
  18. [R10] Finish Line 1/5 · US Too many issues.: The UI for the rewards is overly complicated. When you tap on size chart nothing loads just a line. When you tap on automatically redeem rewards just a straight white line loads. You try to use Apple Pay and it says there’s an unknown error. Multiple cards including one I just used. How these multi-billion dollar companies have apps like this that seem like they’ve been thru no u
  19. [R77] StockX 5/5 · US The best place to find rare shoes.: This is a great place for people into fashion, cards, or hard to find shoes. I’m personally a sneaker head and have gotten sooooo many shoes from StockX, and I HIGHLY recommend!
  20. [R80] StockX 5/5 · US Tuff: They sell tuff things but Ts is mad expensive can’t lie but it’s worth it
  21. [R86] StockX 5/5 · US Sneakers: I love it I just want to get one more app because there are three sneakers I want
  22. [R117] StockX 5/5 · US 1000% best app for sneakers: Best place to buy sneakers period
  23. [R66] StockX 3/5 · US Help improve: I’m asking for StockX to employer on applying a cart for items so you can shop multiple items at once also if you have a large favorites it crashes every time you try to look through your favorites and there are no set text for shopping. Each one is different and the taxes are horrendous with ranging up to $30.
  24. [R75] StockX 3/5 · US A little: Expensive 140 to 173 in fees
  25. [R78] StockX 3/5 · US Medio: Precios buenos pero a la hora de pagar por el producto te aumenta demasiado la tarifa, un ejemplo es unos tenis cuestan 100 pero con envío, inspection, etc, el total acaba siendo casi 140-160.
  26. [R104] StockX 1/5 · US Bait and switch prices, Hidden fee’s: It’s never the advertised price. Has hidden handling’s fee, all type of mark ups. Never just the set price stated. Often when it bait and switches prices. By showing me awesome price, knowingly it has my shoe size in the profile. Once I click on the shoe and re-enter my shoe size the price jumps up crazy. Really sneaky and pos way of operating. Has also sold m

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store