Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Subway® vs Subway Surfers

Subway® 4.8★ · Free to download 60
Winner Subway®
Subway Surfers 4.6★ · Free + IAP 55

Choose Subway® for a more reliable ordering experience, but Subway Surfers offers more fun and entertainment.

Full reviews: Subway® · Subway Surfers

Subway® has a higher lifetime rating and focuses on food ordering, but recent user reviews indicate significant issues with app reliability and functionality. Subway Surfers, while lower rated, provides an entertaining gaming experience that many users enjoy despite complaints about ads and in-app purchases.

Head to head

features edge: Subway®R3R4R7R62
Subway® Users appreciate the food ordering features, but many complain about broken functionalities and limited options for customizing orders.
Subway Surfers Players enjoy the game mechanics and character unlocks, but some find it too repetitive and complain about the ad frequency.
ease of use edge: Subway SurfersR1R6R22R65
Subway® Many users express frustration with login issues and app crashes, making it difficult to place orders.
Subway Surfers Users find the game easy to play, though some mention glitches and ads interrupting gameplay.
reliability edge: Subway SurfersR1R7R46R62
Subway® Recent reviews indicate that Subway® frequently crashes and has problems processing orders.
Subway Surfers Subway Surfers has some glitches, but users report a generally stable experience.
price/value tieR3R12R63R72
Subway® Subway® is free to download and offers deals, but users are frustrated with the inability to use coupons and rewards effectively.
Subway Surfers Subway Surfers is free with optional in-app purchases, which some users feel leads to a 'pay to win' scenario.
support edge: Subway SurfersR5R10R39R72
Subway® Users report difficulty in reaching customer support and resolving issues with the app.
Subway Surfers Support issues are less frequently mentioned, with more focus on gameplay experience.
Pick Subway® if

you prefer a food ordering app and are willing to navigate through potential issues.

Pick Subway Surfers if

you want an entertaining game that can be played casually.

Evidence note: Subway® has a higher lifetime rating, but recent reviews are heavily skewed negative, indicating significant issues that may affect user satisfaction. Subway Surfers, while lower rated, has a more consistent user experience despite complaints about ads.

Frequently asked

Is Subway® worth downloading?
Yes, especially if you frequently order from Subway, but be prepared for potential app issues as noted by users who experienced crashes and login problems.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Subway® 3/5 · US Not Impressed: I love subway and used to use the app every time i order, but ever since the update the app doesn’t let me use any deals for my order even when i have the required items. It’s frustrating and needs to be addressed.
  2. [R4] Subway® 1/5 · US New Update Has Broken the App: Unable to use any of the Sub Club Online Coupons. I am forced to refresh the app a 2nd time because it can't take my order (unless it's freshly refreshed). I miss the previous version of the app.
  3. [R7] Subway® 1/5 · US Very poor quality: One time I used this app to order my food and it never arrived, it works fine on uber eats and door dash, but this app just by itself is a scam the food you order doesn’t come, and when you try to use the sub club option to get the discounted sandwiches the app just seems to stop working nothing you click on the screen registers. I absolutely hate this app I love subway but neve
  4. [R62] Subway Surfers 5/5 · US This game is the best mob like game oat: like the title says this is definitely the best mobile game oat and most definitely a top ten video game ever been playing this my whole life literally since i was like 4 and im still playing it to this day and honestly i’ve had fun every second of playing this game from buying\unlocking characters to just playing in general. LOVE THIS GAME!!!
  5. [R1] Subway® 1/5 · US App crashes: I’m on iPhone 15 pro max latest update was working new update app opens and closes
  6. [R6] Subway® 3/5 · US You need to fix your app so I can use it again: For the last two updates I have not been able to login because it only makes you sign up for an account. The last couple of updates logged me out and I am unable to login. Every time I put in my E-mail it ask me for my first and last name and phone number and then tells me that it is already in use with my E-mail and to sign in, except there is mo wa
  7. [R22] Subway® 1/5 · US App is terrible now: App crashed, again, and the order didn’t go through, again. STOP UPGRADING/CHANGING THE APP AND FIX IT!!
  8. [R65] Subway Surfers 5/5 · US Best game ever!!! 👍👍👍: This is the best game ever so much fun and WiFi free so perfect for traveling!!!
  9. [R46] Subway® 1/5 · US App doesn’t work: New update prevents app from working. See multiple poor reviews with no response or fix
  10. [R12] Subway® 3/5 · US Do not use Gift Cards: You cannot use a partial gift card, so you wind up forfeiting any balance below the price of a sandwich.
  11. [R63] Subway Surfers 3/5 · US Too much "pay to win": It sucks
  12. [R72] Subway Surfers 3/5 · US Subway surfers: It’s an entertaining game but after a while you get pretty bored I wish there was fun advantages and free characters. And designable characters other than that I would recommend it if you like unchallenged games.
  13. [R5] Subway® 4/5 · US Issue resolved!: I accidentally ordered a sandwich from the wrong location. There was no way to cancel my order through the app. I tried calling the store multiple times and did not receive an answer. I tried going to the website to find a Customer Service number and was not able to get through to anybody. I used the Chatbot, but it was difficult to work with. Update: Subway responded to my e
  14. [R10] Subway® 1/5 · US Account Recovery Needs Improvement: Please add a phone number login option to the Subway app. My account is currently linked to an email address that I can no longer access, so I cannot receive the verification code and I am completely locked out of my account. The phone number linked to my account also cannot be used to create a new account or be reassigned. My old account still has an unused ba
  15. [R39] Subway® 1/5 · US sucks: subway america has no customer service and the app doesn’t even share about the availability of food before you order.. it sucks

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store