Dig Inn vs Logan's Rewards
Dig Inn offers a better overall experience with food quality, but both apps have significant issues with functionality.
Dig Inn has a slightly higher lifetime rating and focuses on healthy food options, although users report many app-related issues. Logan's Rewards, while also free to download, struggles with functionality and customer service complaints.
Head to head
you prioritize healthy food options and can tolerate some app issues.
you prefer a more traditional dining experience and are okay with potential app frustrations.
Evidence note: Both apps have significant user complaints about functionality, but Dig Inn has a slight edge in food quality and overall satisfaction despite its issues.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Dig Inn Promos never apply. Worthless: Such a decent app if the promos that I’ve activated actually work and applied. I rather just go in store to order at this point.
- [R12] Dig Inn Rewards Redemption: It is sometimes challenging, to redeem the rewards and they expire without use.
- [R24] Dig Inn DIG is great but the new version of the app is hot garbage: Old app was great. New one is barely functional and rewards don’t work. At least you can order, I guess?
- [R64] Logan's Rewards Doesn’t show all locations: Doesn’t even show any restaurants in the Carolinas. Terrible app.
- [R7] Dig Inn Great food, garbage app: Great food. Used to be a great app. Changes over the years made what used to be 4-5 taps to order a meal now 10+ taps. And they recently implemented a new sign on page that doesn’t work, I’m no longer able to sign in and accumulate points with each order. I just want to order a salad why overcomplicate things
- [R19] Dig Inn Order disappears if you order right away: Really annoying how, if you don’t complete your order right away, your bag empties when you exit the app and you have to start over!!!
- [R55] Dig Inn Very buggy app: This app is so full of bugs. I can order a meal and even use my points. But using my points to get a free side or cookie has never worked. Sometimes I’ll tap the button to go to the cart and it opens for a split second, then closes again. The app unintuitive and needs an overhaul. Guess I’ll just go to the store and wait in line.
- [R70] Logan's Rewards Needs an update: App won’t open. Crashing. Deleted and reinstalled and still not working. Using the browser website didn’t work either. Help!
- [R3] Dig Inn SMS doesn’t work: Please fix this.
- [R39] Dig Inn App hardly ever works: Happened multiple times already… it’s practically impossible to add or change your payment method. When it’s time to pay, the button is block by the keyboard which never goes away.
- [R51] Dig Inn App doesn’t work during high traffic: Everytime I am offered a reward only within a certain time frame (6-7 PM for example) I am unable to order, redeem, or use the app in anyway as it just freezes or crashes. This is extremely frustrating.
- [R5] Dig Inn Best lunch option: Fast delivery, quality of food is great and healthy + cheap! Nothing better than that.
- [R8] Dig Inn The absolute best: Not only can I stick to my macros plan using the online ordering, but the staff is top notch!! I came in on the Mondayist of Mondays, and the staff there joked with me, and lifted my spirits while making my delicious bowl EXACTLY as I ordered. Love this spot!!!
- [R32] Dig Inn Healthy: Love their food, it’s super healthy and delicious!
- [R66] Logan's Rewards Dinner: The restaurant was not that busy, but service drinks/food took a while. 3 out of four steaks were very over cooked, but rest of food was good. The Servers personality was very nice and upbeat, he was trying to keep us busy while the food took so long
- [R22] Dig Inn Completely broken with latest update: The “Complete your profile” pop up will not go away even after agreeing to the terms and pressing the button. Force quitting the app and launching it again doesn’t help either, it’s impossible to progress past the complete your profile screen.
- [R59] Dig Inn Rewards: Im not ordering from yall until you guys fix the rewards issue. Its been a month and I still can’t redeem my rewards
- [R43] Dig Inn Impossible to sign in on the app: Why does log in have to be through email, which provides thanx link, which does not automatically link to the app? It’s an infinite loop preventing customers from logging in. Why don’t you provide easier options like google or apple account or password? Unbelievable
- [R100] Logan's Rewards Disappointed: Inside the restaurant, there is something that says if I join the rewards program, I get a 5. reward. I joined and I did not get my 5. reward and even the manager could not figure out why the 5. reward did not show up in my account on my app.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store