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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dig Inn vs Runza® Rewards

Dig Inn 4.8★ · Free to download 65
Winner Dig Inn
Runza® Rewards 4.8★ · Free to download 60

Dig Inn (App A) has a slight edge over Runza® Rewards (App B) due to its higher lifetime rating and more frequent positive mentions of food quality and delivery speed, despite both apps suffering from significant technical issues.

Full reviews: Dig Inn · Runza® Rewards

Both Dig Inn and Runza® Rewards apps are plagued by technical glitches, particularly with reward redemption and payment processing. Dig Inn's app, however, is praised more consistently for its food quality and delivery, while Runza® Rewards users frequently report issues with the app's speed and user interface.

Head to head

Features & Functionality tieR1R2R6R7
Dig Inn Dig Inn users report issues with promos not applying, rewards not working or being difficult to redeem, and payment options disappearing or failing R1R2R6R9. Some also find the ordering process overcomplicated with too many taps R7. However, some users find the app easy to use and smooth for ordering and payment .
Runza® Rewards Runza® Rewards users frequently experience problems with rewards not applying or being difficult to use . The app is described as clunky, slow, and glitchy, with orders disappearing or payment failing . Some users also dislike the auto-location change feature .
Ease of Use tieR7R16R22R24
Dig Inn Many Dig Inn users find the app difficult to use, citing issues with signing in, navigating the new interface, and the app being overly complicated R7R22R24R25. Some also report the app signing them out frequently R16.
Runza® Rewards Runza® Rewards users frequently describe the app as hard to use, clunky, slow, and inefficient to navigate . The process for redeeming rewards is also noted as convoluted .
Reliability & Performance tieR21R22R25R28
Dig Inn Dig Inn's app is criticized for being buggy, freezing, crashing, and displaying 'no internet connection' errors R21R22R25R28. Recent updates are often cited as breaking the app R22R25.
Runza® Rewards Runza® Rewards users report frequent app crashes, freezing, and issues with payment processing . The app is also described as slow and glitchy .
Rewards Program tieR2R9R12R15
Dig Inn Dig Inn's rewards system is a major point of contention, with users reporting difficulty claiming rewards, rewards expiring, specific item limitations, and issues with points not registering or requiring credit card linking R2R9R12R15.
Runza® Rewards Runza® Rewards users are dissatisfied with points not showing up, expiring too quickly, and the difficulty in redeeming them . Some also note a diminishing value of rewards .
Food Quality & Service edge: Dig InnR5R8R11R14
Dig Inn Dig Inn receives strong praise for its food quality, described as great, healthy, delicious, fresh, and consistent R5R8R11R14. Users also commend the staff and customer service R8.
Runza® Rewards Runza® Rewards users generally love the food . However, there are complaints about inconsistent food quality and rude or unhelpful staff .
Payment Options tieR6R39R46R73
Dig Inn Dig Inn users report issues with Apple Pay disappearing or not being integrated, and difficulties with manually entered cards R6R39R46.
Runza® Rewards Runza® Rewards users frequently request Apple Pay integration and express concerns about credit card security without it R73.
Notifications & Privacy edge: Runza® RewardsR3R4R49
Dig Inn Dig Inn is criticized for abusive notifications and push ads with no option to disable them R4R49. There are also issues with SMS not working R3.
Runza® Rewards Runza® Rewards reviews do not specifically mention notification issues, focusing more on app functionality.
Pick Dig Inn if

You prioritize consistently good food quality and friendly staff, and are willing to tolerate occasional app glitches, especially with rewards R5R8.

Pick Runza® Rewards if

You are a loyal Runza customer who values their specific menu items and are patient with an app that can be slow and buggy, particularly with reward redemption .

Evidence note: Both apps have a significant number of negative reviews related to app functionality, particularly concerning rewards and payment. The evidence for food quality and service is stronger for Dig Inn.

Frequently asked

Do these apps offer reliable reward programs?
No, both Dig Inn and Runza® Rewards apps have significant issues with their reward programs, with users frequently reporting that rewards don't apply, are difficult to redeem, or points don't register (R1, R2, R9, R12, , for Dig Inn; , , , , , for Runza® Rewards).
Are there payment issues with these apps?
Yes, both apps have reported payment issues; Dig Inn users mention Apple Pay disappearing and problems with manually entered cards R6R39R46, while Runza® Rewards users frequently request Apple Pay integration and experience payment processing failures R73.
How is the food quality when ordering through these apps?
Dig Inn consistently receives high praise for its food quality, described as great, healthy, delicious, and fresh R5R8R17R32. Runza® Rewards users also generally love the food, but there are some complaints about inconsistent quality .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Dig Inn 1/5 · US Promos never apply. Worthless: Such a decent app if the promos that I’ve activated actually work and applied. I rather just go in store to order at this point.
  2. [R2] Dig Inn 4/5 · US Update the app for using rewards on sides: Love Dig, great food. Ever since sides were given the requirement of giving a size (either à la cart of family style) the rewards use for veggie side, protein side etc do not work. It continually gives a message saying to put the rewarded item in the cart (because I don’t think it recognizes the side now that it’s a small side, rather than just a side). T
  3. [R6] Dig Inn 3/5 · US Apple Pay option disappeared: And it won’t remember a manually entered card for ordering?!
  4. [R7] Dig Inn 1/5 · US Great food, garbage app: Great food. Used to be a great app. Changes over the years made what used to be 4-5 taps to order a meal now 10+ taps. And they recently implemented a new sign on page that doesn’t work, I’m no longer able to sign in and accumulate points with each order. I just want to order a salad why overcomplicate things
  5. [R16] Dig Inn 1/5 · US Keeps signing me out: So annoying
  6. [R22] Dig Inn 1/5 · US Completely broken with latest update: The “Complete your profile” pop up will not go away even after agreeing to the terms and pressing the button. Force quitting the app and launching it again doesn’t help either, it’s impossible to progress past the complete your profile screen.
  7. [R24] Dig Inn 3/5 · US DIG is great but the new version of the app is hot garbage: Old app was great. New one is barely functional and rewards don’t work. At least you can order, I guess?
  8. [R21] Dig Inn 3/5 · US Good food, mediocre app: There was a while when the app just didn’t open properly and instead the screen was just black. Now the app opens. My biggest complaint about the app is that there’s no way to write in directions for the delivery person to help guide them in how to find my place. Please fix.
  9. [R25] Dig Inn 1/5 · US Latest app update broke the app: The complete your profile modal blocks you from using the app and will not dismiss even if you supply birthday, check all boxes and click “complete”. Please fix!
  10. [R28] Dig Inn 1/5 · US This app is garbage: Magic link didn’t work Wouldn’t let me login Continuous glitch at checkout cart
  11. [R9] Dig Inn 3/5 · US Can’t claim rewards: The app tells me I have rewards but when I try to claim them it says they’re not available
  12. [R12] Dig Inn 3/5 · US Rewards Redemption: It is sometimes challenging, to redeem the rewards and they expire without use.
  13. [R15] Dig Inn 3/5 · US Points: It’s so weird. I think I register my card but it’s not and it prevents me from getting points. I eat here a lot it would nice to get points easily without this whole card sign up thing
  14. [R5] Dig Inn 5/5 · US Best lunch option: Fast delivery, quality of food is great and healthy + cheap! Nothing better than that.
  15. [R8] Dig Inn 5/5 · US The absolute best: Not only can I stick to my macros plan using the online ordering, but the staff is top notch!! I came in on the Mondayist of Mondays, and the staff there joked with me, and lifted my spirits while making my delicious bowl EXACTLY as I ordered. Love this spot!!!
  16. [R11] Dig Inn 5/5 · US Excellent: Very good i highly recommend
  17. [R14] Dig Inn 5/5 · US My fav: The best in NY
  18. [R39] Dig Inn 1/5 · US App hardly ever works: Happened multiple times already… it’s practically impossible to add or change your payment method. When it’s time to pay, the button is block by the keyboard which never goes away.
  19. [R46] Dig Inn 4/5 · US Good: Would be nice to have Apple Pay integration
  20. [R73] Runza® Rewards 1/5 · US No Apple Pay: There are too many stolen credit card, instances and hacks in the world. I don’t want my credit card everywhere Apple Pay PayPal all of that prevents this. Please update with more payment options.
  21. [R3] Dig Inn 3/5 · US SMS doesn’t work: Please fix this.
  22. [R4] Dig Inn 2/5 · US Abuse of notifications: Solid app but the notifications are bad.
  23. [R49] Dig Inn 2/5 · US Push ads, no option to disable: This app recently began pushing ads to my phone. There does not appear to be any setting to disable push notifications for marketing content, which IIRC is a requirement of the App Store’s TOS. I will be disabling all push notifications for this app.
  24. [R17] Dig Inn 5/5 · US Delicious: Very consistent and a decent amount of options to choose. This is my go to spot for lunch
  25. [R32] Dig Inn 5/5 · US Healthy: Love their food, it’s super healthy and delicious!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store