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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dig Inn vs Newk's Eatery

Dig Inn 4.8★ · Free to download 55
Winner Newk's Eatery
Newk's Eatery 4.9★ · Free to download 60

Newk's Eatery has a slight edge over Dig Inn, primarily due to Dig Inn's more severe and widespread app functionality issues, despite both apps receiving numerous complaints about bugs and rewards.

Full reviews: Dig Inn · Newk's Eatery

Both Dig Inn and Newk's Eatery offer great food, but their mobile apps are frequently criticized for bugs, login problems, and issues with rewards redemption. Newk's Eatery's app, while still problematic, appears to have fewer critical, app-breaking issues compared to Dig Inn's.

Head to head

App Functionality and Reliability edge: Newk's EateryR7R13R16R19
Dig Inn Dig Inn users report frequent issues with the app, including login failures, inability to complete profiles, orders disappearing, payment processing problems, and general unresponsiveness R7R13R16R19. Some users describe the app as 'garbage' or 'completely broken' after updates R7R13R22R24.
Newk's Eatery Newk's Eatery users also experience significant app issues, such as lagging, inability to create or sign into accounts, menus not displaying fully, and payment difficulties . Many recent reviews highlight a critical bug where the menu only shows seasonal items or is entirely missing .
Rewards and Promotions tieR1R2R9R10
Dig Inn Dig Inn users frequently report problems with promos not applying, rewards not working or being difficult to redeem, and points not accumulating correctly R1R2R9R10. Some find the new points system disappointing or restrictive .
Newk's Eatery Newk's Eatery users also express frustration with their rewards system, stating that points are not worth it, rewards don't work for their location, or they are unable to redeem points . There are also complaints about previous accounts being deleted and points lost .
Ease of Use tieR6R7R19R24
Dig Inn Dig Inn's app has been criticized for becoming more complicated, requiring more taps to order, and having confusing interfaces R7R24. Some users note issues like the cart emptying if not completed immediately R19 and difficulty with payment method management R6R39.
Newk's Eatery Newk's Eatery's app is described as clunky, not intuitive, and having additional unnecessary steps . Specific issues include difficulty reordering past items with a table number and problems with customizing orders .
Payment Options tieR6R13R27R39
Dig Inn Dig Inn users have reported issues with Apple Pay disappearing or not being integrated R6 and general payment processing failures R13R39.
Newk's Eatery Newk's Eatery users also face payment issues, including Apple Pay not being supported and a request for PayPal integration . Both apps have complaints about automatic tipping for pickup orders R27.
Food Quality and Service tieR5R8R11R14
Dig Inn Dig Inn consistently receives high praise for its food quality, described as great, healthy, delicious, fresh, and consistent R5R8R11R14. Customer service is also frequently highlighted as excellent R8.
Newk's Eatery Newk's Eatery is also highly regarded for its great food, described as yummy, fresh, healthy, and delicious . Positive comments about customer service are also present .
Pick Dig Inn if

You prioritize healthy, consistent, and delicious food with excellent in-store service, and are willing to tolerate an app that frequently has login, payment, and rewards redemption issues R5R8R17.

Pick Newk's Eatery if

You value fresh, delicious food and good customer service, and need an app that, while still buggy, might offer a slightly more stable ordering experience than Dig Inn's, even if it has its own share of login and menu display problems .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both are heavily skewed negative, focusing almost exclusively on app functionality issues. The comparison primarily reflects these recent frustrations rather than the overall food quality, which is generally praised for both.

Frequently asked

Are the Dig Inn and Newk's Eatery apps reliable for ordering?
Neither the Dig Inn nor the Newk's Eatery app is consistently reliable for ordering, with both receiving numerous complaints about bugs, login failures, payment processing issues, and problems with rewards redemption (R7, R13, R22, R25, , for Dig Inn; , , , for Newk's Eatery).
Do the rewards programs work well for Dig Inn and Newk's Eatery?
Users for both Dig Inn and Newk's Eatery frequently report issues with their respective rewards programs, including promos not applying, rewards being difficult or impossible to redeem, and points not accumulating correctly (R1, R2, R9, R10, , , , , , for Dig Inn; , , , , , for Newk's Eatery).
Is the food quality good at Dig Inn and Newk's Eatery?
Yes, both Dig Inn and Newk's Eatery receive overwhelmingly positive feedback for their food quality, with users consistently describing it as great, healthy, fresh, and delicious (R5, R8, R17, R20, , , , for Dig Inn; , , , , , , , , for Newk's Eatery).

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] Dig Inn 1/5 · US Great food, garbage app: Great food. Used to be a great app. Changes over the years made what used to be 4-5 taps to order a meal now 10+ taps. And they recently implemented a new sign on page that doesn’t work, I’m no longer able to sign in and accumulate points with each order. I just want to order a salad why overcomplicate things
  2. [R13] Dig Inn 1/5 · US New app sucks, payment never successful: Developers please quit your job as ai can do better
  3. [R16] Dig Inn 1/5 · US Keeps signing me out: So annoying
  4. [R19] Dig Inn 1/5 · US Order disappears if you order right away: Really annoying how, if you don’t complete your order right away, your bag empties when you exit the app and you have to start over!!!
  5. [R1] Dig Inn 1/5 · US Promos never apply. Worthless: Such a decent app if the promos that I’ve activated actually work and applied. I rather just go in store to order at this point.
  6. [R2] Dig Inn 4/5 · US Update the app for using rewards on sides: Love Dig, great food. Ever since sides were given the requirement of giving a size (either à la cart of family style) the rewards use for veggie side, protein side etc do not work. It continually gives a message saying to put the rewarded item in the cart (because I don’t think it recognizes the side now that it’s a small side, rather than just a side). T
  7. [R9] Dig Inn 3/5 · US Can’t claim rewards: The app tells me I have rewards but when I try to claim them it says they’re not available
  8. [R10] Dig Inn 1/5 · US Discount SCAM: Said $5 discount for first in app order. No such discount was applied.
  9. [R6] Dig Inn 3/5 · US Apple Pay option disappeared: And it won’t remember a manually entered card for ordering?!
  10. [R24] Dig Inn 3/5 · US DIG is great but the new version of the app is hot garbage: Old app was great. New one is barely functional and rewards don’t work. At least you can order, I guess?
  11. [R27] Dig Inn 3/5 · US App asks Tip when you order for pickup.: As a fierce opposer of tip culture, I take back 2 stars.
  12. [R39] Dig Inn 1/5 · US App hardly ever works: Happened multiple times already… it’s practically impossible to add or change your payment method. When it’s time to pay, the button is block by the keyboard which never goes away.
  13. [R5] Dig Inn 5/5 · US Best lunch option: Fast delivery, quality of food is great and healthy + cheap! Nothing better than that.
  14. [R8] Dig Inn 5/5 · US The absolute best: Not only can I stick to my macros plan using the online ordering, but the staff is top notch!! I came in on the Mondayist of Mondays, and the staff there joked with me, and lifted my spirits while making my delicious bowl EXACTLY as I ordered. Love this spot!!!
  15. [R11] Dig Inn 5/5 · US Excellent: Very good i highly recommend
  16. [R14] Dig Inn 5/5 · US My fav: The best in NY
  17. [R22] Dig Inn 1/5 · US Completely broken with latest update: The “Complete your profile” pop up will not go away even after agreeing to the terms and pressing the button. Force quitting the app and launching it again doesn’t help either, it’s impossible to progress past the complete your profile screen.
  18. [R25] Dig Inn 1/5 · US Latest app update broke the app: The complete your profile modal blocks you from using the app and will not dismiss even if you supply birthday, check all boxes and click “complete”. Please fix!
  19. [R17] Dig Inn 5/5 · US Delicious: Very consistent and a decent amount of options to choose. This is my go to spot for lunch
  20. [R20] Dig Inn 5/5 · US Vegan Classic: I love this place, just like a home cooked meal

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store