Acorns vs Albert

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] Acorns 5/5 · US Awesome: Great investment tool for all ages! If u want to teach or learn how investing works try it.
2. [R11] Acorns 5/5 · US Great investment app: Great investment app. Good for saving money, forgetting about it and letting it grow. A lot more budget friendly than other options too
3. [R14] Acorns 5/5 · US Great Investing App: Great investing app for beginners. Acorns makes saving and investing simple with automatic deposits and round-ups. The interface is easy to use, and it helps build good financial habits over time. A great choice for anyone starting their investment journey.
4. [R28] Acorns 4/5 · US I want more options: I love the simplicity & much about acorns I would like to see a few added options. I would like to be able to be able to invest in options contracts not just stocks for instance and I would like to be able to set notifications up for price action and stock movement & even be able to look at stock charts with technical indicators…. I believe customers having the option to keep
5. [R3] Acorns 3/5 · US Password never remembered: Having to reset my password and pin EVERY SINGLE TIME I attempt to log in is exactly why i’m done with this app. It helped with saving but I got so tired of having to reset my password over and over. Fix it.
6. [R12] Acorns 3/5 · US Has potential: Like the app design. Easy to use!! Only 3 stars due to the referral program. Generous rewards for referrals but they give a very short window. This sales incentive program forces customers to act quickly without adequate time to review terms, risks, and make decisions.
7. [R19] Acorns 1/5 · US Worst bank and investment platform: They lie about early direct deposit times. Their transfers take longer than they state. They keep your money hostage as long as possible. The absolute worst scam app/bank/investment platform on the App Store.
8. [R9] Acorns 3/5 · US Not as self intuitive: I love this program and it is a great idea. I do wish that it had more support and or instructions to understand how to set up things. How things are working. And perhaps better support as well for my customer service support perspective.
9. [R17] Acorns 1/5 · US Closed long time checking and savings no reason: My checking and savings were suddenly placed under review leaving me unable to access my money I was told to review could take one to three business days, but no one could explain why my accounts were restricted or provide me any meaningful detail details. I uploaded the request requested identity documents immediately and contacted Support multiple
10. [R23] Acorns 1/5 · US WARNING - Do not use Later Accounts: If you ever imagine yourself transferring/rolling over retirement accounts from Acorns to another institution, be prepared to deal with an unfathomable level of incompetence by the Acorns representatives. Over a month after initiating a transfer, dozens of calls, and several emails, $20k of mine is still lost in the void after being “successfully” transferred t
11. [R29] Acorns 1/5 · US So secure, you cannot even access your own account!: Two step Verification is great, except it needs to have the ability to send to more than one phone. I have to get access codes from my spouse every time I want to login here.
12. [R7] Acorns 1/5 · US They end up taking what you save: Beware of this app. I had money saved in my acorns account. If something changes with your subscription, they just end up taking the money that you saved in acorns. I contacted Customer Service and they basically said they could do nothing and this is normal procedure. I recommend you place your money and something that doesn’t require a subscription.
13. [R13] Acorns 1/5 · US God Awful: If you cancel your subscription, they continue to charge you if you don’t use the app for long enough. I cancelled my subscription 3 months ago (confirmation emails saying it was cancelled and everything) and checked my bank statements for this past month and they charged me again!!! I regret giving these people my bank info, god only knows what they’re going to keep doing with it.
14. [R15] Acorns 1/5 · US Might work for some but not everyone: I personally think this app is a complete and utter scam I put $5 in to try it out and the next thing I know money is disappearing on almost a daily basis and I can only get back the original 5 minus tax’s so not even the full 5 so now I’m out almost $60 because of this stupid roundup BS that it said nothing about when I signed up, so to the people that run th
15. [R31] Acorns 1/5 · US Don’t start the trial: I started the trial and still have 26 days to go. I attempted to cancel & it said I had to close all accounts first and withdraw any funds. However, if I withdraw it puts me into negative balance for 30 cents which stops the cancellation process. If I cancel the withdrawal & try to make it for 30 cents less it then forces me to withdraw the entire amount. The 30 cents is the
16. [R61] Albert 1/5 · US Never Use This: Where do i even start, first time using it and it took my full paycheck first time, turns out the app changed where my work pays me without telling me, then i canceled it and deleted the app, and i still got charged weeks later $19.99 so i had to redownload it to cancel it and turns out that when you make a payment you cant cancel the subscription until days later, so now im stuck
17. [R64] Albert 1/5 · US Unfair business practices: They woo you in saying they’ll help you. However their technology isn’t anything impressive. Then you try to cancel the subscription but it’s not an Apple subscription and there’s nothing in the app to use to accomplish this. The they decide to choose to debit my savings account where I got a NSF fee and refuse to refund the charge or the fee. I closed my account and
18. [R67] Albert 1/5 · US WILL OVERDRAFT YOUR ACCOUNTS: Warning to anyone who thinks this app is for them: Albert will overdraft your accounts without warning, and cannot be prevented from doing so in-app. Albert WILL OVERDRAW your accounts. I have withdrawn my investments from this app and have terminated my account after nearly 5 years of use because I simply cannot handle the stress that this app has caused me. UPDA
19. [R70] Albert 1/5 · US Do not download this app: I’ve been trying to cancel my account with them for over a year. I’ve been charged without my consent several times and it’s becoming impossible and overwhelming. Not noticing my account been charged a ridiculous amount of money over the time without my approval. Please try to avoid this app.
20. [R45] Acorns 1/5 · US Deceitful cash grab: Used Acorns years ago, and was happy with it then. Recently returned to find the app’s become just another multi-subscription tier cash grab. Everything that used to come free has been segmented into 3 different subscription tiers with little inherent value relative to price per tier. Not what it used to be.
21. [R59] Acorns 1/5 · US Takes $12 Monthly for the Investment Plan: This app doesn’t care if you save, because its model is to take your savings. It takes forever to gather a solid amount of $, and when you do the app’s investment plan takes $12 every month from the investments you “saved” (which turns into $144 every year for the company). Even if your balance is just $50, it will take $12 every month from your “saved”
22. [R72] Albert 3/5 · US It’s ok: The app is cool but understand that you will be paying a multitude of fees associated with this company. Monthly, withdrawal fees, genius fees, advance fees, etc. I guess the option to advance or get a loan may be a perk, and the savings option. I don’t think the investment option is worth the extra fee….keep note of your records so you understand what you have paid in the year.
23. [R73] Albert 1/5 · US Great experience initially, but it got worse and worse as time went on: I created my Albert account in 2020. It was initially a great experience with very little subscription fees, I think about $5/month. As time went on, the fees continued to rise. I tried to cancel my subscription multiple times, but was told I’d have to sell my investments and remove all the money from my savings account. The f