MoneyGram® Money Transfers App vs Cash App
Choose MoneyGram for a more reliable money transfer experience.
MoneyGram outperforms Cash App in reliability and customer satisfaction, despite some users citing higher costs. Cash App users frequently report issues with account deactivation and poor customer service, which detracts from its overall value.
Head to head
you prioritize reliability and a straightforward money transfer process.
you want an app that integrates investing features and you are comfortable navigating potential account issues.
Evidence note: MoneyGram's reviews show a mix of satisfaction and complaints about costs and account management, while Cash App's recent reviews highlight significant issues with account deactivation and customer service.
Frequently asked
Which app is better for sending money internationally?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] MoneyGram® Money Transfers App High Cost: The cost of sending is higher then other apps.
- [R12] MoneyGram® Money Transfers App Refunds: Refunds should be given back within few mins shouldn’t have to wait to get money back. The app is very quick to take your money lol.
- [R65] Cash App User interface: At first the user interface and understanding certain parts of the app like stocks savings rates etc I didn’t understand and was super confused but after some google searches I understood it.
- [R68] Cash App Easy peasy: I had not used the app in years but it was easy to get back into it.👍
- [R14] MoneyGram® Money Transfers App First time user: I’m very impressed how easy it is to use MoneyGram App to send money.
- [R18] MoneyGram® Money Transfers App Transfer money: Easy way to send money to family
- [R72] Cash App N ,.n m w’ C. !&.!: Chubb
- [R11] MoneyGram® Money Transfers App MoneyGreat!: Best Money Transfer👍 MoneyGram has been the best for Money Transfer! Timely transfers, dependable, never a problem! 👍
- [R26] MoneyGram® Money Transfers App Easy: MONEYGRAM is always very easy to use and very quick. The rates are also very low.
- [R61] Cash App scummy practices: response to developer response: no thanks, i will not be reaching out for “help”. you people literally will just tell me the same thing. i went through four different support agents, and NONE of them had empathy, or even attempted to understand the situation, sending the same exact copy and paste responses. thanks for stabbing me in the back, though. :) will take my business else
- [R88] Cash App Deactivated account: I am extremely disappointed with Cash App. My account was unexpectedly activated after more than five years of using the service with no prior warning or explanation on a vague statement that my account was suspected of fraud, gambling or other prohibited activities. I do not gamble and I have never committed fraud. My personal bank account has been linked to my Cash App accou
- [R37] MoneyGram® Money Transfers App to expensive: far to expensive and beginning to feel it’s not worth using. it doesn’t even send out promo codes
- [R59] MoneyGram® Money Transfers App Beware! Hidden fees: On the website they said they're charging about $6 for the transfer. When the recipient received the money they were charged 2% on the total sum! At no point did MoneyGram declare or even remotely mention this fee. It derailed a business deal since the sum they delivered was less than the one they claimed were going to deliver. When I contacted them I was given a shrug and a c
- [R102] Cash App Scam: Don’t use they’ll never refund your money when you get scammed get a real bank account this app is trash
- [R10] MoneyGram® Money Transfers App Garbage application: Let me send money, took money out of my account, then canceled my profile. Pure garbage.
- [R55] MoneyGram® Money Transfers App They closed my account gave me no reason.: The one reason they gave me is “ they are trying to protect my funds “ completely horrible customer service
- [R86] Cash App Customer service is UNHELPFUL: They suspended my account randomly for “address verification” and after verifying my address and identity the suspension was not lifted it’s been a week and I haven’t heard anything back customer service was UNHELPFUL if I could give negative stars I would
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store