Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CentralMOBILE vs Arrowhead Mobile Banking

CentralMOBILE 4.8★ · Free to download 55
Winner Arrowhead Mobile Banking
Arrowhead Mobile Banking 4.9★ · Free to download 75

Arrowhead Mobile Banking is the better choice due to its generally more reliable performance and easier navigation, despite some issues with Zelle and login consistency, while CentralMOBILE suffers from frequent crashes and login problems.

Full reviews: CentralMOBILE · Arrowhead Mobile Banking

Arrowhead Mobile Banking generally offers a more stable and user-friendly experience compared to CentralMOBILE, which is plagued by frequent crashes, login failures, and compatibility issues, especially with iOS updates. While both apps have some complaints about specific features like Zelle or biometric login, CentralMOBILE's core functionality appears less reliable.

Head to head

Reliability and Stability edge: Arrowhead Mobile BankingR1R4R9R10
CentralMOBILE CentralMOBILE users frequently report the app crashing, not opening, or being out of service, especially after iOS updates R1R9R10R13. Many users resort to using the website due to app unreliability R4R13.
Arrowhead Mobile Banking Arrowhead Mobile Banking also experiences issues with crashing and authentication errors . Users report the app being under maintenance at inconvenient times .
Login and Biometric Authentication edge: Arrowhead Mobile BankingR3R4R17R21
CentralMOBILE CentralMOBILE users consistently struggle with logging in, reporting that the app frequently won't log them in, says it's unavailable, or that Face ID/Touch ID doesn't work reliably R3R4R17R21.
Arrowhead Mobile Banking Arrowhead Mobile Banking users also face login issues, including being repeatedly prompted to sign in, Face ID not working, and the 'remember me' option being wiped . Password resets are described as difficult, often requiring a call to support .
Features and Functionality tieR6R7R12R22
CentralMOBILE CentralMOBILE users appreciate features like mobile deposit and bill pay R26R40R50. However, some report issues with external transfers R7, viewing receipts R6, finding account/routing numbers R22, or seeing all linked accounts R12. There are also complaints about pending transactions not being subtracted from the balance .
Arrowhead Mobile Banking Arrowhead Mobile Banking users find mobile deposit convenient , but many report it being overly sensitive and difficult to use . Zelle is a frequent pain point, with users finding it a 'maze,' difficult to add contacts, or not working at all R66R82R89R93. Users also desire easier switching between multiple accounts and better notifications .
Ease of Use and User Interface edge: Arrowhead Mobile BankingR13R19R26R40
CentralMOBILE CentralMOBILE is described as simple, uncomplicated, and easy to navigate by some users R26R40. However, others find it sluggish and difficult to use R13R19.
Arrowhead Mobile Banking Arrowhead Mobile Banking is often praised for being easy to navigate and user-friendly . However, some users find the UI cluttered, slow, or with annoying elements like a persistent chat bubble .
Customer Support and Bank Relationship edge: CentralMOBILER2R5R8R11
CentralMOBILE CentralMOBILE users frequently praise Central Bank's in-person and phone customer service, describing employees as helpful, kind, and going the extra mile R2R5R8R11. Some users have had to visit the bank multiple times to fix app issues .
Arrowhead Mobile Banking Arrowhead Mobile Banking users also express satisfaction with the bank's service when they call or visit .
Pick CentralMOBILE if

Pick CentralMOBILE if you prioritize a bank with highly praised in-person customer service and are willing to tolerate frequent app instability and login issues, potentially relying on the website for critical tasks R2R5R8R11.

Pick Arrowhead Mobile Banking if

Pick Arrowhead Mobile Banking if you need a generally more reliable and easier-to-navigate app for basic banking tasks, even if you might encounter occasional glitches with specific features like Zelle or mobile deposit .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The evidence for both apps is robust, with a good number of reviews supporting each claim.

Frequently asked

Which app is more reliable for daily banking tasks?
Arrowhead Mobile Banking is generally more reliable for daily banking tasks, with users reporting fewer critical failures compared to CentralMOBILE, which frequently crashes or fails to open, especially after system updates (, , , vs. R1, R9, R10, R13, , , , , , , , , , ).
Do these apps support biometric login like Face ID or Touch ID?
Both apps support biometric login like Face ID or Touch ID, but users of both CentralMOBILE and Arrowhead Mobile Banking report inconsistent functionality, with these features often failing to work reliably (R28, R30, R40, R46, for CentralMOBILE; , , for Arrowhead Mobile Banking).
Which app has better mobile check deposit?
CentralMOBILE's mobile check deposit feature is generally praised as easy to use and effective R26R40R50R56, while Arrowhead Mobile Banking users frequently report issues with its mobile deposit, finding it overly sensitive and difficult to get checks accepted .
Are there issues with Zelle in either app?
Arrowhead Mobile Banking has significant reported issues with Zelle, with users describing it as a 'maze,' difficult to add contacts, or not working at all for transfers R66R82R89R93. CentralMOBILE reviews do not mention Zelle functionality.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] CentralMOBILE 2/5 · US Not working often: Too many times this app is not working or temporarily out of service
  2. [R4] CentralMOBILE 1/5 · US App login terrible: Logging into the app is horrible consistently won’t login saying sorry for the inconvenience. Then I go to the website and login without issue, back to the app no can do. I’ve reset my password multiple times for no reason because the app won’t let me login. This app is trash better off just saving the website in your browser and accessing that way.
  3. [R9] CentralMOBILE 3/5 · US Problems: The app is not working with iOS 16. It crashes immediately upon opening.
  4. [R10] CentralMOBILE 1/5 · US Doesn’t work: They need to invest in updating their system. This app just closes immediately when I try and open it. I’ve deleted and reinstalled, updated. Still just closes and I have a newer phone.
  5. [R3] CentralMOBILE 3/5 · US App not signing in: This app is overall really good and I like central bank. The app will not log me in about 1/3 of the time. I’ll have to wait a few hours and try again this epically happens at night for some reason. I also switched from android to apple and the problem seems consistent across both platforms.
  6. [R17] CentralMOBILE 2/5 · US Scheduled maintenance: This app would be great if an alert was sent out scheduling maintenance or down time. I’ve tried to login twice and now my account is locked and I get to call to talk to customer support! Awesome! This happens once every 2 months and absolutely drives me up a wall. Fix the app
  7. [R21] CentralMOBILE 2/5 · US Intermittently works: Doesn’t work all the time. Won’t let me log in currently. Website is fine but this is an inconvenience
  8. [R6] CentralMOBILE 3/5 · US Receipt: I wish you would update the app so that you can view receipts. I can see where money was spent, but can’t see what it was spent on.
  9. [R7] CentralMOBILE 2/5 · US Needs fixing: Can NOT make external transfers using CENTRALMOBILE APP. It keeps kicking out of the peogram.
  10. [R12] CentralMOBILE 3/5 · US Needs help: Can't check my other accounts other the one. They said they link them all but still can't. Please fix it.
  11. [R22] CentralMOBILE 4/5 · US Really good app: Really simple and smooth app, but I don’t like I can’t find my account number and routing within the app
  12. [R13] CentralMOBILE 2/5 · US Awful user experience: The app is awful. It’s down/offline more than it’s up, then exits out abruptly and is very sluggish. I end up using the website more often which isn’t convenient.
  13. [R19] CentralMOBILE 1/5 · US Decimal point: Is the decimal point really necessary?
  14. [R26] CentralMOBILE 5/5 · US Easy to manage my accounts: I can transfer money easily or check my bank balance within seconds. Love the ability to deposit checks from home. No technical issues ever.
  15. [R40] CentralMOBILE 5/5 · US Fantastic: Great App. Easy to use and very easy to navigate through your accounts. Mobile deposit is easy to use!!! Thanks Central Bank. FaceID never works on this app.
  16. [R2] CentralMOBILE 5/5 · US The best bank: The best company also the best BANK
  17. [R5] CentralMOBILE 4/5 · US Best Bank: CB mobile app is superb just like their employees.
  18. [R8] CentralMOBILE 5/5 · US Local service: Central Bank is like family! They always go the extra mile to help with my banking needs
  19. [R11] CentralMOBILE 4/5 · US Central has been helpful: Had a stroke and they worked with me being very patient helping me keep my account straight!!
  20. [R28] CentralMOBILE 5/5 · US Face ID: Not working as it’s supposed to
  21. [R30] CentralMOBILE 4/5 · US App Function: Great bank but please make the Face ID function work!! I’ve tried everything but I’m having to type my password in every time!
  22. [R46] CentralMOBILE 5/5 · US Touch ID No Longer Working: Touch ID no longer works when opening the app.
  23. [R50] CentralMOBILE 5/5 · US Very Nice Central Bank!: I love the app and my wife uses the iPad version. Mobile deposit is the best thing ever. I can pay bills fast and transfers to other people is really nice.
  24. [R56] CentralMOBILE 5/5 · US Works great: Use often to deposit checks and occasionally to pay bills. Works well. usually any problems are my own user errors.
  25. [R66] Arrowhead Mobile Banking 3/5 · US App: Love the App but for using Zelle is like a maze and harder to use. I get it playing safe but it’s almost impossible to use Zelle on here.
  26. [R82] Arrowhead Mobile Banking 2/5 · US Zelle hasnt worked in a month!: I have deleted the app, reaet my phone, Zelle just stopped working I just get an error message every time I try to use it. There's not even an option for Zelle on the website when I try from my laptop. Super random
  27. [R89] Arrowhead Mobile Banking 5/5 · US Mobile Banking Review: Love this app. The only thing I wish would be easier is Zelle. Takes a while to add someone and sometimes doesn’t let me Zelle certain people. Don’t know why that is
  28. [R93] Arrowhead Mobile Banking 3/5 · US Zelle doesn’t work properly: I love everything else about the app, but when I want to send money to someone through Zelle, I can do it only once. After that I put in their information in to send money, it says that that contact already exists and to select new information. But it doesn’t even show me that their information is in my app. So I have no way of sending them money more than once unless

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store