Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TickPick vs SeatGeek

TickPick 4.9★ · Free to download 85
Winner TickPick
SeatGeek 4.9★ · Free to download 65

TickPick is generally the better choice due to its transparent pricing with no hidden fees and a more reliable ticket delivery experience, despite some reports of customer service issues.

Full reviews: TickPick · SeatGeek

TickPick stands out for its no-fee pricing model, which users highly appreciate, and generally positive experiences with ticket delivery. SeatGeek, while offering a wide selection and an easy-to-use interface, faces significant criticism for high fees, unreliable ticket delivery, and poor customer service.

Head to head

Pricing and Fees edge: TickPickR5R7R13R17
TickPick TickPick users consistently praise the app for its transparent pricing and lack of hidden fees, often stating it's their go-to because of this R7R20R31. Many appreciate seeing the all-in cost upfront and finding cheaper tickets compared to other platforms R5R13R17.
SeatGeek SeatGeek users frequently complain about outrageous and ridiculous fees . Some note that while the app is good for finding events, buying directly from the band's website is less expensive due to these fees . There are also accusations of price manipulation and algorithmic price abuse .
Ticket Reliability and Delivery edge: TickPickR2R4R16R20
TickPick TickPick generally receives positive feedback for reliable ticket delivery and successful event access R2. Users report tickets being sent right away R20 and having great experiences with multiple purchases . However, there are isolated but serious complaints about not receiving access to events or tickets being denied R4R16.
SeatGeek SeatGeek users report significant issues with ticket delivery, often receiving tickets hours before an event or not at all R61R67R78. There are multiple reports of fake or duplicate tickets leading to denied entry R84. Users also mention tickets being for the wrong date or different seats than purchased R61.
Ease of Use and Interface tieR3R10R19R21
TickPick Many TickPick users find the app easy to use, with a simple interface and straightforward navigation R19. However, some users describe it as 'not user friendly,' 'hard,' or 'very confusing & difficulty' in finding tickets or viewing them R3R10R21. There's also a report of the app being unresponsive when selecting tickets .
SeatGeek SeatGeek receives praise for its easy-to-use interface and UI . However, some users find it difficult to navigate, especially when trying to transfer tickets or when the app stops working . There are also issues reported with event filters not working correctly and difficulty going back during checkout .
Customer Service and Support edge: TickPickR1R6R8R64
TickPick TickPick has mixed reviews regarding customer service. Some users report no customer service support R6, difficulty getting paid for sold tickets, and unresponsive support lines R1R8. Others do not mention customer service, suggesting a neutral experience for many.
SeatGeek SeatGeek is heavily criticized for its poor customer service, with users frequently reporting an inability to reach a real person, being stuck with AI chatbots, and receiving no follow-up or resolution for issues R64R78. The verification process is also described as a 'joke' .
Selling Tickets tieR1R8R14
TickPick TickPick users report issues with selling tickets, including difficulty getting paid and the app not allowing them to sell or manipulating the market R1R8R14.
SeatGeek SeatGeek reviews do not provide sufficient information to assess the experience of selling tickets on their platform. The focus is primarily on buying and receiving tickets.
Geographic Availability/Selection edge: SeatGeekR15R18R71R111
TickPick TickPick is primarily focused on US shows and games, with one user from the UK noting a lack of events for their region R18. For US users, the selection is generally good R15.
SeatGeek SeatGeek offers a wide variety of options for concerts, sporting events, and musicals R71R111. Reviews do not indicate any specific geographic limitations, suggesting broad coverage.
Pick TickPick if

Pick TickPick if you prioritize transparent pricing with no hidden fees R7, want a generally reliable experience for buying tickets R2, and appreciate a straightforward interface R19.

Pick SeatGeek if

Pick SeatGeek if you value a wide selection of events across various categories R71R111 and a visually appealing user interface , and are willing to contend with potential high fees and customer service challenges.

Evidence note: The evidence for TickPick's selling experience is limited to a few negative reviews, making it hard to draw a comprehensive conclusion. SeatGeek's selling experience is not mentioned in the provided reviews. Both apps have a mix of positive and negative reviews regarding ease of use, indicating that user experience can vary.

Frequently asked

Does TickPick charge fees?
No, TickPick is widely praised by users for its 'no fee' policy, meaning the price you see is the price you pay, which many find to be a significant advantage over other ticket platforms R7R20R31R32.
Is SeatGeek reliable for ticket delivery?
SeatGeek has significant reliability issues with ticket delivery, with many users reporting receiving tickets hours before an event or not at all, leading to missed events or having to purchase new tickets R61R67R78. There are also numerous complaints about fake or duplicate tickets R84.
How is customer service for TickPick and SeatGeek?
TickPick has some reports of unhelpful or unresponsive customer service, particularly concerning payment for sold tickets R1R6R8. SeatGeek is heavily criticized for its poor customer service, with users frequently unable to reach a human, being directed to AI chatbots, and experiencing no resolution for critical issues like undelivered or fake tickets R64R78.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] TickPick 5/5 · US Bittersweet: I got a steal off of my tickets to see a concert and it really helped me with money costs. ❤️‍🩹
  2. [R7] TickPick 5/5 · US No fee really means NO FEE!: Hated the sticker shock on the checkout page with every other ticket website but this one. And nope, they don’t try to hide fees by jacking up ticket prices either. The site allows you to clearly see seat locations, select by price, location, # of tickets… it’s TickPick for me every time!
  3. [R13] TickPick 5/5 · US Better prices: I enjoy the price is reasonable. Thank you
  4. [R17] TickPick 5/5 · US Good prices: Great ticket prices
  5. [R2] TickPick 5/5 · US BEST PLACE FOR TICKETS: honestly has been very clutch when coming to getting tickets for dodger games and also for other events i’ve gone too using this app.
  6. [R4] TickPick 1/5 · US Fraudulent: I have been trying to work with tick pics for four months. Purchase tickets through tick pics for a two day event. I was allowed to access The first day was not allowed access the second day have been fighting to get a refund. I was told that there was nothing they could do because they couldn’t prove that the seller was at fault. I don’t care who’s at fault. The fact that I was denied
  7. [R16] TickPick 1/5 · GB Conned: Bought tickets THEN after telling me no refund etc the ticket says obstructed view on it! Not impressed!
  8. [R20] TickPick 5/5 · US Great prices: No fees and sent usually right away
  9. [R3] TickPick 3/5 · US Hard: Not users friendly
  10. [R10] TickPick 1/5 · US Very confusing & difficulty: Cannot find tickets and seats
  11. [R19] TickPick 5/5 · US Best ticket app. Period.: Simple interface. Fast transaction processing and fully transparent pricing right from the start. If I could give it more stars I would. Thank you for making buying tickets easy!
  12. [R21] TickPick 4/5 · US View tickets: Is not friendly enough. I can’t see my tickets
  13. [R1] TickPick 1/5 · US Unreliable: I am having a lot of trouble getting paid for the ticket I sold on this app, I wouldn’t recommend.
  14. [R6] TickPick 1/5 · US Hate this app: I have had no luck on getting tickets on this app and no customer service support had been provided as I have spent more than 1000 dollars with the benefit of doubt. Shame on me
  15. [R8] TickPick 1/5 · US Terrible: Sold ticket here. Told me payments will need to process and money will be in your account 2-3 business days, after a week and a half, still no money, customer support number hangs up, nobody answers, your on hold for 15 minutes, terrible. Where is my 500$????
  16. [R64] SeatGeek 1/5 · US No customer service: Spouse bought tickets transferred them to me. Made me sign up for an account when I clicked on the link. Ticket wasn’t there. Tried to contact CS, got AI instead. Said it would forward info to CS. 4 days later no response. Ask for a phone number, it refused to connect me. Just said I’d hear back by email. They have poor customer service. And they seem to be ok wasting my time.
  17. [R14] TickPick 1/5 · US Scam app: Doesn’t let you sell and manipulate market
  18. [R15] TickPick 5/5 · US TickPick is my GO TO!!!: Fair prices. Good selection. I don’t always have the time or money to plan in advance, TickPick makes concert going possible.
  19. [R18] TickPick 1/5 · GB Bad for UK: If you live in the UK there is literally nothing on here as all tickets are for US shows, games etc
  20. [R71] SeatGeek 5/5 · US Tickets for events: I have used other ticket companies but seat geek has had a wide variety of options for concerts, sporting events, and musicals . I will continue to check them out when purchasing.
  21. [R111] SeatGeek 5/5 · US Awesome new features: Hands down the best place to get tickets. This is where I get all my broadway, sports and concert tickets!
  22. [R31] TickPick 5/5 · US Best Place For Tickets: No extra fees! Love this app
  23. [R32] TickPick 5/5 · US It’s cool: It’s cool that I don’t have to pay for a fee for ticket to a Event that I want to go to and that is really cool
  24. [R61] SeatGeek 1/5 · US A pure scam: It says the tickets arrive 24 hours before show. but we got ours 2 hours before the show, and it was the wrong date. On top of this while the tickets were selling out, we were put on a long hold and instead of replacing our tickers the agent said that the support team is backed up, Like thats our fault. By the time they finally decided to replace our tickets there was none left. We wa
  25. [R67] SeatGeek 1/5 · US The app is easy to use but why would you want to?!: Like the header says the app is technically easy to use but with the hassle using seat geek came with I’ll actually never purchase tickets with them again. It was bad enough that I wouldn’t receive my tickets till a day before the concert after purchasing them 6 months in advance but then to not have the tickets delivered at all after I have book
  26. [R78] SeatGeek 1/5 · US Don’t use: There’s never anyway to talk to a real person without the ai bot telling you over and over there’s a technical issue. Additionally, buying tickets on the same night as your friends for the same concert but they all get their tickets instantly and you don’t and have to gamble if they ever get sent and the support is not helpful in anyway.
  27. [R84] SeatGeek 1/5 · US FAKE TICKETS: Seat geak sells fake banana ball tickets on July 4th midland TX

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store