Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TBC Bank vs Ipak Yuli Mobile

TBC Bank 4.9★ · Free to download 75
Winner TBC Bank
Ipak Yuli Mobile 4.8★ · Free to download 40

TBC Bank is generally preferred for its user experience and broader functionality, despite frequent update issues, while Ipak Yuli Mobile struggles with reliability and outdated features.

TBC Bank offers a more feature-rich and generally user-friendly experience, though users are frustrated by constant forced updates and occasional bugs. Ipak Yuli Mobile, while praised by some for ease of use, faces significant criticism for unreliability, an outdated interface, and poor customer service.

Head to head

Features and Functionality edge: TBC BankR4R11R17R20
TBC Bank TBC Bank offers a good range of features, with users appreciating its speed and overall utility R20R11. However, some users report issues with specific functions, like transferring money between personal and business accounts R4, QR scanner problems , or non-intuitive investment statistics . There are also complaints about not being able to hide transactions from charts R17.
Ipak Yuli Mobile Ipak Yuli Mobile is noted for having many helpful features and being easy to use by some . However, critical features like currency conversion and card linking are reported as non-functional or requiring in-person bank visits. Users also miss a feature to see and unlink cards from services and report issues with micro-loan conditions not being updated .
Ease of Use and Interface edge: TBC BankR1R7R8R10
TBC Bank TBC Bank receives mixed reviews on its interface and ease of use. Many find it comfortable, simple to install, register, and use R8R11. However, a significant number of users find it not user-friendly R1, difficult to navigate R1, and dislike recent design changes, requesting the old version back R7R10. Some also find the constant passcode prompts annoying .
Ipak Yuli Mobile Ipak Yuli Mobile is described as easy to use and convenient by some . However, a major complaint is its outdated and old-fashioned interface, with users wishing for a modern design R63. Navigation is described as not intuitive R63.
Reliability and Performance edge: TBC BankR9R12R15R18
TBC Bank TBC Bank's app is frequently criticized for bugs and unreliability. Users report it often freezes R12R15R18, crashes during authorization attempts R9, and doesn't work on older iPhones after updates . There are also reports of internal transfers taking hours and not appearing in history , and issues with the app not working on newer iPhones .
Ipak Yuli Mobile Ipak Yuli Mobile suffers from significant reliability issues. Users report the app is often down R69, crashes during registration , and transactions don't go through . After updates, the app sometimes becomes unusable or fails to show card reports . There are also complaints about widgets not working .
Updates and Security edge: TBC BankR3R6R13R22
TBC Bank TBC Bank users are highly frustrated by the frequency of forced updates, which can prevent urgent transactions R3R6R45. Security measures are a point of contention, with users complaining about constant requests for face photos and excessive information R13R22. Some find the security protocols illogical, potentially giving attackers access .
Ipak Yuli Mobile Ipak Yuli Mobile users report issues with updates, with the app becoming unusable after the latest one . Security is mentioned in the context of needing SMS codes for transfers between own accounts but not always for transfers to others . There are also issues with authorization, including a blurry camera preventing document scanning .
Customer Support tieR16R38R44R69
TBC Bank TBC Bank's customer support receives significant criticism. Users report cards being blocked without notice and messages being ignored R16. Many describe support as lazy and unresponsive, with issues like number changes not being processed correctly R44. Call center support is also reported as unhelpful, with promises of callbacks that don't materialize R38.
Ipak Yuli Mobile Ipak Yuli Mobile's customer service is widely criticized as extremely poor. Users report chat support not solving issues R69, long wait times and dropped calls , and being sent between different bank branches . Support for Visa cards is slow and unhelpful .
Pick TBC Bank if

You prioritize a feature-rich banking app with generally good UX, and you are willing to tolerate frequent, sometimes forced, updates and occasional bugs R8R11R20.

Pick Ipak Yuli Mobile if

You are looking for a simple banking app and value ease of use, and you are less concerned about an outdated interface or potential reliability issues .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show significant frustration, particularly regarding reliability and customer service.

Frequently asked

Do TBC Bank and Ipak Yuli Mobile have reliable customer support?
Both TBC Bank and Ipak Yuli Mobile receive significant criticism for their customer support, with users reporting unresponsiveness, ignored messages, and unhelpful call centers R16R38R44R69.
Are there frequent updates for TBC Bank's app?
Yes, TBC Bank users frequently complain about too many forced updates, sometimes daily, which can be inconvenient and prevent urgent transactions R3R6R45R52.
Is Ipak Yuli Mobile's interface modern?
No, many Ipak Yuli Mobile users describe its interface as outdated, old-fashioned, and not conforming to modern design standards R63.

What reviewers actually said

Built only from these 96 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] TBC Bank 1/5 · US Cant transfer money from personal to business account: I cant transfer money from personal to business account. Wasted my day
  2. [R11] TBC Bank 5/5 · US Great app: ux is very good, fits all my requirements
  3. [R17] TBC Bank 4/5 · US Hide Transactions: Please let us hide some transactions from charts and statistics.
  4. [R20] TBC Bank 5/5 · US You're great: It's so good that you haven't put too many things in the app and it's fast!!! Sakartvelu Bank is much slower compared to yours, nice nice!!!👍 · translated
  5. [R1] TBC Bank 1/5 · US Not user friendly: Difficult to find anything you need
  6. [R7] TBC Bank 1/5 · US Dears: What is this, how awful, bring back the old, previous version! P.S. Are you out of your mind, what kind of interrogations are you conducting through the app?! · translated
  7. [R8] TBC Bank 5/5 · US Simple, accessible: Very comfortable mobile banking, easy installation, registration, usage. Both in Georgia and abroad. · translated
  8. [R10] TBC Bank 1/5 · US Design: Bring back the old design. · translated
  9. [R9] TBC Bank 3/5 · US Fix the bugs already: For months now, when I try to authorize, the application crashes and logs me out. Is anyone paying attention? · translated
  10. [R12] TBC Bank 3/5 · US Application: It freezes very often. · translated
  11. [R15] TBC Bank 3/5 · US ): Lately it freezes a looooooot, though I love it :) · translated
  12. [R18] TBC Bank 3/5 · US Online banking often freezes: Unfortunately. · translated
  13. [R3] TBC Bank 3/5 · US Too many updates: The app asks me to update every day. If it's not updated, it won't let me complete some operations. It's very annoying 🥲 · translated
  14. [R6] TBC Bank 3/5 · US Can you guys not force updates so often?: What’s up with that? Whipped out my phone today to do a quick transfer to someone and the app is like, you have to update. And then the person has to wait there awkwardly while I fumble with the update and the connection throws up trouble. Maybe at least give some notice before requiring updates? Like, your app is outdated and it will stop working in two w
  15. [R13] TBC Bank 1/5 · US Terrible app: It keeps logging me out and asking me for photo of my face, even though I put the correct password, they have all the information about me, they still want more and more and more information. I am closing the account, there are other ways to improve your security without punishing all your good customers…
  16. [R22] TBC Bank 1/5 · US !!! NO !!! ⛔️⛔️⛔️: I downloaded this app on my new iPhone. I was expecting a standard login with username and password. Instead, I was forced to enter my mobile number for SMS verification, no other option. Then came the most invasive part: it demanded a live selfie photo just to proceed. No clear explanation, no alternative login method, just biometric data collection without consent or transparen
  17. [R16] TBC Bank 1/5 · US Unbelievable, blocked my card and ignored all my messages!: TBC Bank blocked my card without any notice and has ignored me for more than a week! I sent many messages in the app , no reply. They answered my email once, but didn’t even read it, just sent a random link about opening a new account. I’m abroad and can’t use my money. Totally unacceptable service. TBC, unblock my card immediately! TBC,
  18. [R38] TBC Bank 1/5 · US Digipass: It would be beneficial for us to have the ability to update our username or password and to use various types of digipass authentication. Additionally, when we are abroad, SMS codes sometimes do not work, and there is no assistance or support available from the call center. I have tried for 10 days, calling the call center three times each day. Each time, I am told that I will receive a
  19. [R44] TBC Bank 1/5 · US Worst customer support: Firstly their customer support are all lazy, I wonder how they qualify to be a customer support. I requested a change of number since march 12, I was informed that it has been change at March 12. Fast forward to April 2nd, I made a online transaction and it was declined, then TBC bank blocked my card, I tried to contact them via message in the app since am not in the coun
  20. [R69] Ipak Yuli Mobile 1/5 · US Unusable: Services are always down. Reporting the issue via chat also won’t work. Absolutely frustrating experience.
  21. [R45] TBC Bank 5/5 · US App update: App is good and user friendly but I’m tired of seeing the blue dot in settings for updating the app. This happens almost every single day and I’m starting to question the glitches behind the scenes. I have 10 different bank accounts across 3 different countries/continents. Never seen anything like this before. Super annoying for someone with ocd. Please, if possible never show me the b
  22. [R52] TBC Bank 2/5 · US Stop forcing the updates: You have been forcing app updated for the last several months. It’s highly inconvenient and very annoying. We don’t always have space on the phone for an immediate update and get frustrated as we can’t perform an urgent transaction. Why can’t you let is decide when we want to update, or at least give a notice period like other apps do?
  23. [R63] Ipak Yuli Mobile 3/5 · US Outdated interface: Outdated interface. The application works, but the interface looks very old-fashioned and inconvenient. The design does not meet modern standards: outdated fonts, cumbersome elements, and navigation is not intuitive. It's time to refresh the look and improve the user experience. I would like to see a modern and convenient interface to make using the application comfortable. Currently it is · translated

Synthesized from 96 recent App Store reviews · updated July 2026 · View on the App Store