TBC Bank vs Bank of Georgia
Choose TBC Bank for a more feature-rich experience, but be prepared for frequent updates and some reliability issues.
TBC Bank offers a wider range of features and generally higher user satisfaction, though it struggles with frequent updates and reliability. Bank of Georgia, while simpler and with fewer bugs, has received complaints about its service and app performance.
Head to head
you want a feature-rich banking experience and can tolerate some reliability issues.
you prefer a simpler app with fewer features and generally better reliability.
Evidence note: The evidence is somewhat thin for Bank of Georgia, with fewer reviews overall, but it does show a consistent theme of user satisfaction despite some complaints.
Frequently asked
Which app has better customer support?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] TBC Bank Not user friendly: Difficult to find anything you need
- [R11] TBC Bank Great app: ux is very good, fits all my requirements
- [R65] Bank of Georgia best bank and app: very nice app and support, works everytime without bugs, love it!
- [R71] Bank of Georgia Love it: I have been using your bank and the app for over 5 years now, Thank you for keeping it up to date all the time, Thank you for bringing the limit order sell on the investment part,
- [R4] TBC Bank Cant transfer money from personal to business account: I cant transfer money from personal to business account. Wasted my day
- [R66] Bank of Georgia Terribly laggy!!! When I enter my password (correctly!), it tells me there's an error!! · translated
- [R113] Bank of Georgia Easy to operate: I love the Bank of Georgias online banking mobile app, it is very easy to operate and simple as it could be. Well done the BOG
- [R12] TBC Bank Application: It freezes very often · translated
- [R28] TBC Bank Worst mobile banking experience: Not to say anything about UI and User experience is horrible, functionality is terrible even internal transfers take hours and when transfer is made there is no transaction in history for hours or day! It just disappears and if you need proof that you made transfer there is nothing you can do about it, no sms nothing.
- [R78] Bank of Georgia Problem appeared: App used to work perfect but since I updated it about week ago, it crushes and does not start.
- [R88] Bank of Georgia It's a really good app, but…: Constant bugs, interface problems, which cause you to restart the application, the application constantly writes that there is no Internet. It can be a 5 stars rating, but with each update, it seems have more and more problems. As a result, I just can't use the app right now
- [R2] TBC Bank I’m always satisfied with your service: I’m always satisfied with your service
- [R5] TBC Bank Service: Brilliant
- [R108] Bank of Georgia terrible service: Bank of Georgia is one of the biggest bank in Georgia so I do expect to receive a good customer service. Georgia is position that It is very friendly for remote worker which might be a problem them. as a foreigner to open a debit bank account you have to pay 10 Gel monthly which is a lot of debit service fee. when I opened an account I asked if I need to close that account would
- [R82] Bank of Georgia does not work during 3 days: I am solo consumer and it's waste of money. I am abroad, internet bank does not work and personal bank manager does not answer my sms or calls
- [R16] TBC Bank Unbelievable, blocked my card and ignored all my messages!: TBC Bank blocked my card without any notice and has ignored me for more than a week! I sent many messages in the app , no reply. They answered my email once, but didn’t even read it, just sent a random link about opening a new account. I’m abroad and can’t use my money. Totally unacceptable service. TBC, unblock my card immediately! TBC,
- [R44] TBC Bank Worst customer support: Firstly their customer support are all lazy, I wonder how they qualify to be a customer support. I requested a change of number since march 12, I was informed that it has been change at March 12. Fast forward to April 2nd, I made a online transaction and it was declined, then TBC bank blocked my card, I tried to contact them via message in the app since am not in the coun
- [R61] Bank of Georgia Don’t open account with them if you want to save time: Their onboarding team of online payments (e-commerce) does not allow new legit businesses to onboard. They may even deactivate your personal and business account without telling you the reason. If you still open account, don’t have too much money on it - consider this as free advice which may cost you thousands. This team is led by (if im not
- [R76] Bank of Georgia Worst service: Poor service. Transactions always stuck. Low quality. Non professionals. 👎
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store