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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyQuest for Patients vs MyRXNT

MyQuest for Patients 4.7★ · Free to download 75
Winner MyQuest for Patients
MyRXNT 4.5★ · Free to download 20

MyQuest for Patients is the clear winner due to its significantly higher reliability and user satisfaction for core features like scheduling and viewing results, despite some reported frustrations.

Full reviews: MyQuest for Patients · MyRXNT

MyQuest for Patients generally works as intended for scheduling appointments and viewing lab results, though users sometimes experience login issues and clunky insurance input. MyRXNT, however, is plagued by widespread login failures, inability to access basic features, and overall buggy performance, making it largely unusable for many patients.

Head to head

Scheduling Appointments edge: MyQuest for PatientsR3R5R6R12
MyQuest for Patients Users find MyQuest for Patients generally easy to use for scheduling appointments, though some report issues with available times disappearing or needing to re-enter information multiple times R5R12R13R17. There are also complaints about not enough morning appointments R6 and the UI being clunky or inefficient R3.
MyRXNT MyRXNT users frequently report being unable to make appointments through the app, often citing login issues or a complete lack of this feature .
Accessing Lab Results/Documents edge: MyQuest for PatientsR1R14R34R44
MyQuest for Patients MyQuest for Patients allows users to view laboratory results, with many finding it easy to do so R14R44. However, some users report issues getting copies of results or receiving error messages when trying to sync their ID for results R1R34.
MyRXNT MyRXNT users report significant problems accessing lab results and documents. Some cannot create an account to view documents , others receive error messages when trying to read messages from clinicians R66, and some specifically state they are unable to see lab results after a recent update .
Login and Account Management edge: MyQuest for PatientsR4R15R22R24
MyQuest for Patients MyQuest for Patients users frequently experience login difficulties, including saved passwords being rejected, needing to log in every time, and issues with password resets R15. Some also report problems with insurance input not verifying or not having options for certain insurance types R4R22R24.
MyRXNT MyRXNT is severely hampered by widespread and persistent login issues. Users report being unable to get past the first screen, codes not working, ReCaptcha failures, passwords not being recognized, and no option to create an account R61R71R73R79.
Overall Usability and Reliability edge: MyQuest for PatientsR2R5R8R9
MyQuest for Patients MyQuest for Patients is generally described as easy to use and effective by many R2R5R8. However, a significant number of users report the app as buggy, clunky, or problematic, with issues like incorrect facility appointments, notifications for old tests, and general unresponsiveness R9.
MyRXNT MyRXNT is overwhelmingly criticized for being buggy, glitchy, and largely unusable R61R71R73. Users report constant refreshing, screens locking up, and an inability to navigate or complete tasks, making it a frustrating experience that often forces them to call the office instead .
Communication & Support edge: MyQuest for PatientsR34R36R64R66
MyQuest for Patients MyQuest for Patients reviews mention customer support in the context of login issues, but responses are described as generic R34. The in-app bot is also not found helpful R36.
MyRXNT MyRXNT users report poor support, with issues like messages from providers not appearing in the app R66 or being blocked R64. One user contacted the developer about login issues and was told they were working on it for four days, highlighting poor support .
Pick MyQuest for Patients if

you need to schedule lab appointments and view results, and are willing to tolerate occasional login frustrations or clunky UI, as the app generally delivers on its core functions R5R14R44.

Pick MyRXNT if

your healthcare provider specifically forces you to use this app, and you are prepared to use the desktop version or call the office for most tasks due to the app's severe reliability issues .

Evidence note: MyRXNT has a significantly smaller number of reviews compared to MyQuest for Patients, and a much lower lifetime rating, which is reflected in the overwhelmingly negative sentiment regarding its functionality and reliability. The evidence for MyRXNT is heavily skewed towards severe technical failures.

Frequently asked

Can I schedule appointments with MyQuest for Patients?
Yes, MyQuest for Patients allows users to schedule appointments, and many find this feature easy to use, though some report issues with appointment availability or needing to re-enter information R5R12R13R17.
Are lab results accessible through MyQuest for Patients?
Yes, MyQuest for Patients enables users to view their laboratory results easily R14R44, though a few users have reported difficulty getting copies or syncing their ID R1R34.
Does MyRXNT reliably allow patients to log in?
No, MyRXNT is widely reported to have severe and persistent login issues, with many users unable to get past the sign-in page, experiencing ReCaptcha failures, or having their credentials not recognized R61R71R73R79.

What reviewers actually said

Built only from these 114 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] MyQuest for Patients 3/5 · US It should be easier to make an appointment: Make an appointment should be the first thing you say schedule an appointment or something you shouldn’t have to scroll or go somewhere else to find it
  2. [R5] MyQuest for Patients 5/5 · US very easy and effective. thanks quest diagnostic🙏: very easy and effective. thanks quest diagnostic🙏
  3. [R6] MyQuest for Patients 3/5 · US (: Not enough morning appointments available when I need them.
  4. [R12] MyQuest for Patients 3/5 · US Mr. Robert Murphy: No problem scheduling.
  5. [R1] MyQuest for Patients 2/5 · US Tim: You can never get a copy of your test results
  6. [R14] MyQuest for Patients 4/5 · US Easy to use: Once having an account it is very easy to make appointments & view laboratory results
  7. [R34] MyQuest for Patients 2/5 · US Not great: I have not been able to get my results. The app keeps giving me error messages of not being able to sync my id with facial recognition. Contacted customer support multiple times, and i keep getting generic responses.
  8. [R44] MyQuest for Patients 5/5 · US Easy appointments: The app is very easy to use and I love how I can check test results myself
  9. [R4] MyQuest for Patients 1/5 · US Problems with insurance: Having problems with inputting my insurance member ID#
  10. [R15] MyQuest for Patients 3/5 · US Have to log in every time: Wish I could stay logged in to make appointment scheduling easier.
  11. [R22] MyQuest for Patients 1/5 · US No Medicare: Medicare does not show up as an insurance option on your list of many. Why would that be?
  12. [R24] MyQuest for Patients 3/5 · US Does not ask for secondary insurance: How do I add my secondary military insurance?
  13. [R2] MyQuest for Patients 5/5 · US Works: Works as it should
  14. [R8] MyQuest for Patients 5/5 · US For anyone: Very easy.
  15. [R9] MyQuest for Patients 3/5 · US Difficulty opening app: Have tried to open app to schedule appointment but not working today 7/9/26!
  16. [R36] MyQuest for Patients 3/5 · US Bot not helpful: Needs details
  17. [R64] MyRXNT 1/5 · US This my RXNT sucks: The provider has turned off service for us to directly send a messages and we have to go through this. Getting responses is ridiculous.
  18. [R66] MyRXNT 3/5 · US It’s eh’: I’m happy my practice finally switched to digitalizing their patients information. However, the message feature. Doesn’t work, given it’s blocked by my clinician but… They communicate with me by sending me messages. Now all I get is “An unexpected error has occurred” so I can’t even read the message my clinician has for me and without a working phone number it makes it very difficult.
  19. [R13] MyQuest for Patients 1/5 · US Appointments scheduleing: Terrible need to reverse. Enter in personal info first then pick date time so it saves all info. Till i entered all the info the appointment got taken and i had to start over. This occured 3 times. Need to be able to change date and time without losing all the info i entered.
  20. [R17] MyQuest for Patients 5/5 · US Fast service: The app was incredible to help do the appointment.
  21. [R61] MyRXNT 1/5 · US Buggy, doesn’t work: Can’t get past the first screen without it glitching out and now I can’t get my Drs. Apt
  22. [R71] MyRXNT 1/5 · US Worst app: App never works. Code to get in will be sent and you still can’t log in. Absolute garbage
  23. [R73] MyRXNT 1/5 · US ReCaptcha Fails constantly: This is a constantly failing app. I cannot even login to view when my appointment is because ReCaptcha is failing. I’m logging in from a mobile app! Seriously fix it
  24. [R79] MyRXNT 1/5 · US Miserable patient experience: My clinic uses this platform to manage things like consent forms. The app manages to make even the login process intrusive and time-consuming. Their quirky multi-factor authentication appears to be entirely incompatible with iOS password management. I can’t even find the option to change my password or authentication preferences. It takes significantly longer for me

Synthesized from 114 recent App Store reviews · updated July 2026 · View on the App Store