Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyQuest for Patients vs MyLabcorp

MyQuest for Patients 4.7★ · Free to download 60
Winner MyLabcorp
MyLabcorp 4.8★ · Free to download 65

MyLabcorp has a slight edge due to its generally more positive feedback on result accessibility and user interface, despite both apps struggling with login and appointment scheduling issues.

Full reviews: MyQuest for Patients · MyLabcorp

Both MyQuest for Patients and MyLabcorp are free apps designed to help users manage lab appointments and view results. While MyQuest faces frequent complaints about its clunky scheduling process and login problems, MyLabcorp users also report login frustrations but generally find the app effective for accessing results and appreciate recent UI improvements.

Head to head

Appointment Scheduling tieR3R4R10R13
MyQuest for Patients MyQuest for Patients users frequently report difficulties with scheduling appointments, citing issues like needing to re-enter information multiple times when a slot becomes unavailable, a clunky interface, and limited morning availability R13R18R33. Some users find it easy once they get an account R14, but others struggle with the initial process and the app not recognizing their location or insurance R3R4R10.
MyLabcorp MyLabcorp users also face challenges with appointment scheduling, particularly with the app not using existing insurance information and a general lack of clarity in the process . Some users express frustration with the need for too many taps to schedule and a confusing layout . However, there are positive mentions of staff being organized and helpful with appointments at physical locations .
Accessing Test Results edge: MyLabcorpR1R14R34R44
MyQuest for Patients While many MyQuest for Patients users appreciate the ability to view test results through the app R14R44, some report significant problems, including not being able to get a copy of their results, receiving error messages, or seeing incorrect status updates R1R34R47.
MyLabcorp MyLabcorp users generally find the app useful for accessing and understanding their test results quickly R65. However, a notable number of users report issues with results not being posted, delayed results, or difficulty finding them .
Ease of Use / UI edge: MyLabcorpR5R8R11R15
MyQuest for Patients MyQuest for Patients receives mixed reviews on ease of use. Some users find it very easy and user-friendly R5R8R11, while others describe it as clunky, not intuitive, and inefficient R16R18. Specific complaints include issues with input fields, needing to log in every time, and poor UI design R15R16.
MyLabcorp MyLabcorp users have varied opinions on its UI. Some praise its excellent GUI and functionality, finding it more user-friendly and improved . Others, however, dislike recent layout changes, find it hard to navigate, and complain about too many taps to access information .
Reliability / Technical Issues tieR4R9R10R16
MyQuest for Patients MyQuest for Patients users frequently encounter technical problems, including difficulty opening the app, zip code errors, insurance input issues, and login nightmares R4R9R10R16. The app is often described as buggy and unreliable .
MyLabcorp MyLabcorp also suffers from significant reliability issues, particularly with login problems, email verification, and Face ID functionality R61R76. Users report needing to reset passwords frequently and the app getting stuck or not opening R76. Some users also note issues with the app not working with a VPN .
Customer Service / Support tieR7R34R36R61
MyQuest for Patients MyQuest for Patients users report impersonal interactions at facilities and generic responses from customer support when facing technical issues R7R34. The bot is also described as unhelpful R36.
MyLabcorp MyLabcorp users complain about horrible customer service, rude staff at facilities, and a lack of phone support or help desk for technical issues R61. However, some users praise the staff at specific locations for being excellent, courteous, and organized .
Pick MyQuest for Patients if

You prioritize a wide network of facilities and are willing to navigate a sometimes clunky app interface for scheduling and results R5R14R44.

Pick MyLabcorp if

You value quick access to and understanding of your lab results and appreciate recent UI improvements, even if you might encounter login frustrations R65.

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The review volume for MyQuest for Patients is significantly higher than MyLabcorp, which could lead to a broader range of reported issues, but the themes of complaints are similar across both apps.

Frequently asked

Which app is better for scheduling appointments?
Neither app has a clear advantage for scheduling appointments, as both MyQuest for Patients and MyLabcorp users report significant frustrations, including needing to re-enter information, clunky interfaces, and limited availability (R3, R13, R18, R33, for MyQuest; , for MyLabcorp).
Can I view my test results easily on these apps?
MyLabcorp generally receives more positive feedback for easily accessing and understanding test results R65, although some users report delays or missing results ; MyQuest for Patients users also view results, but some struggle with errors or inability to retrieve them R1R34R47.
Do these apps have login issues?
Yes, both MyQuest for Patients and MyLabcorp users frequently report login problems, including needing to reset passwords, issues with Face ID, and general unreliability when trying to access their accounts (R43, R53 for MyQuest; R61, R76, , , for MyLabcorp).

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] MyQuest for Patients 3/5 · US It should be easier to make an appointment: Make an appointment should be the first thing you say schedule an appointment or something you shouldn’t have to scroll or go somewhere else to find it
  2. [R4] MyQuest for Patients 1/5 · US Problems with insurance: Having problems with inputting my insurance member ID#
  3. [R10] MyQuest for Patients 1/5 · US Zip code error: Your app does not recognize my actual zip code as belonging to my state
  4. [R13] MyQuest for Patients 1/5 · US Appointments scheduleing: Terrible need to reverse. Enter in personal info first then pick date time so it saves all info. Till i entered all the info the appointment got taken and i had to start over. This occured 3 times. Need to be able to change date and time without losing all the info i entered.
  5. [R1] MyQuest for Patients 2/5 · US Tim: You can never get a copy of your test results
  6. [R14] MyQuest for Patients 4/5 · US Easy to use: Once having an account it is very easy to make appointments & view laboratory results
  7. [R34] MyQuest for Patients 2/5 · US Not great: I have not been able to get my results. The app keeps giving me error messages of not being able to sync my id with facial recognition. Contacted customer support multiple times, and i keep getting generic responses.
  8. [R44] MyQuest for Patients 5/5 · US Easy appointments: The app is very easy to use and I love how I can check test results myself
  9. [R5] MyQuest for Patients 5/5 · US very easy and effective. thanks quest diagnostic🙏: very easy and effective. thanks quest diagnostic🙏
  10. [R8] MyQuest for Patients 5/5 · US For anyone: Very easy.
  11. [R11] MyQuest for Patients 5/5 · US Easy To Follow: This app is user friendly. It was easy to move from start to finish.
  12. [R15] MyQuest for Patients 3/5 · US Have to log in every time: Wish I could stay logged in to make appointment scheduling easier.
  13. [R9] MyQuest for Patients 3/5 · US Difficulty opening app: Have tried to open app to schedule appointment but not working today 7/9/26!
  14. [R16] MyQuest for Patients 2/5 · US App is stupid: Most apps will automatically set up the type set. As big as You are you should have an app that knows how to enter an email address.
  15. [R7] MyQuest for Patients 1/5 · US APS decent - facility impersonal: No greeting- help or personal interaction at facilities- NOT OK! Get over it, customers need to be welcomed.
  16. [R36] MyQuest for Patients 3/5 · US Bot not helpful: Needs details
  17. [R61] MyLabcorp 1/5 · US Website stinks: The email verification process is broken. I’ve requested and been sent 5 different codes to my email, NONE of which work. There’s no help available. No phone support or help desk to call.
  18. [R18] MyQuest for Patients 3/5 · US It’s not great to schedule: It could be way easier. But the app is clunky on trying to enter information. Does it work? Yes. But could be improved
  19. [R33] MyQuest for Patients 3/5 · US Horrible App: This ap needs work. I spent almost an hour trying to schedule an appointment. The ap would give toiled available, I would input my information and eventually it would say that the time was taken. Try another time. Problem is, I was forced to re-enter all of my information each time. This happened six times. I finally gave up to try another day, ehich worked. But, it had to be in the
  20. [R47] MyQuest for Patients 2/5 · US Not Good: I Keep on receiving notifications of results ready to find out that tests that were already done, are in progress again? Please fix. And I don’t understand why I have to re-enter my insurance information every time I make an appointment and then being asked for it again before having my blood drawn.
  21. [R65] MyLabcorp 5/5 · US Good to know: Reading the details are helpful. It made me more aware of my health problems & made me pay more attention to my doctor’s advice. Thank you.
  22. [R43] MyQuest for Patients 1/5 · US Logging in is hard for no reason: Updated password on the web site and can’t log in there and can’t log in here. Very stupid and very frustrating. Be better.
  23. [R53] MyQuest for Patients 1/5 · US Login nightmare for years: Review I have been using Quest Diagnostics for well over a decade, and the login experience has been consistently terrible. Almost every time I need the app, my saved password is suddenly rejected. I reset it, save the new password in Apple Passwords, log in successfully once or twice, and then the same saved password is rejected again. Because of this, I often have to
  24. [R76] MyLabcorp 1/5 · US Very sensitive: The app is too sensitive and makes me reset at each login Every time I go to the app for login and check my account for updates, the app forces me to reset and create a new password even if I know my user and password I get an error message with unable to sign in and I know it’s not true because my password is saved in keychain.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store