Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Taxsee Driver vs TurboTax

Taxsee Driver 4.7★ · Free to download 30
Winner TurboTax
TurboTax 4.8★ · Free + IAP 70

TurboTax is the better choice for tax filing due to its established history and generally positive user experience, despite recent complaints about pricing and customer support, while Taxsee Driver struggles with fundamental app functionality and driver compensation.

Full reviews: Taxsee Driver · TurboTax

TurboTax, with its vast user base and high lifetime rating, remains a strong option for tax preparation, though recent reviews highlight issues with pricing transparency and customer support. Taxsee Driver, a ride-hailing app, faces significant challenges with app functionality, driver pay, and regional access, leading to a much lower effective user satisfaction.

Head to head

Features & Functionality edge: TurboTaxR6R3R4R19
Taxsee Driver Taxsee Driver users report significant issues with core features, including the inability to download the app on older iOS versions, problems with automatic order assignment, missing order lists, and general app instability R6R3R4R19. Some drivers also complain about the lack of an in-app map, requiring them to switch to other applications .
TurboTax TurboTax users generally find the app functional for tax filing, with many appreciating its historical ease of use . However, recent complaints include the app being a 'massive drain on both battery and compute resources' and sometimes making filing more difficult . Some users also report interface issues, like buttons not working or the app looping .
Ease of Use edge: TurboTaxR3R4R19R10
Taxsee Driver Taxsee Driver users find the app difficult to use, citing problems with automatic order assignment, which removes the ability to pick specific orders, and a lack of clear order lists R3R4R19. Issues with account access due to 'region blocked' messages also hinder usability for many R10R12R14.
TurboTax TurboTax has historically been praised for its ease of use, especially for simple tax situations . However, some recent experiences describe the app as 'not user friendly at all' and report difficulties with account access and navigation .
Reliability & Performance edge: TurboTaxR15R10R12R14
Taxsee Driver Taxsee Driver faces significant reliability issues, with reports of the app not working, constant loading problems, and 'region blocked' errors preventing users from logging in R15R10R12R14. There are also complaints about notifications not working for automatic orders .
TurboTax While many TurboTax users have had reliable experiences over the years , recent reviews indicate problems with software errors, such as incorrect tax calculations, rejected filings, and payment processing issues . Some users also report the app being a 'massive drain on both battery and compute resources' .
Price & Value tieR1R9R17R20
Taxsee Driver Taxsee Driver users frequently complain about high commission fees and low pay for their services, with some calling the company 'greedy' and 'scammers' R1R9R17R20. There are also reports of incorrect commission deductions R1R13.
TurboTax TurboTax users are increasingly frustrated with unexpected fees and the perceived disappearance of truly free filing options R42R46R55R57. Many feel misled by 'free' advertisements, only to be forced into expensive upgrades, with costs ranging from $70 to over $500 R31R57.
Customer Support tieR1R13R9R31
Taxsee Driver Taxsee Driver users report unresponsive support, with claims that the support team does not answer questions or respond to issues R1R13. There are also complaints about a lack of empathy from administration R9.
TurboTax TurboTax's customer support receives widespread criticism. Users report long wait times, dropped calls, unhelpful AI chatbots, and difficulty reaching a human R31R32R34R35. Many who pay for expert services feel ghosted or receive incorrect advice, leading to further problems R31.
Pick Taxsee Driver if

You are a driver in a region where Taxsee Driver is actively used and you are willing to navigate its app functionality issues and potentially low pay .

Pick TurboTax if

You need to file taxes and appreciate a platform with a long history and generally positive user base for straightforward tax situations, even if it means navigating potential upselling or recent customer support challenges .

Evidence note: Taxsee Driver has a significantly smaller number of reviews, and many are in languages other than English, making a direct comparison of user sentiment challenging. TurboTax's reviews, while numerous, show a strong negative skew in recent feedback, particularly concerning pricing and customer service, which contrasts with its high lifetime rating. The free vs. paid asymmetry is very evident for TurboTax, where many negative reviews stem from users expecting a free service but being charged.

Frequently asked

Is Taxsee Driver reliable for earning money?
Based on user reviews, Taxsee Driver's reliability for earning money is questionable due to complaints about high commission fees, low pay, and issues with the app's functionality that hinder drivers from taking orders R1R9R17R20.
Is TurboTax truly free to use?
While TurboTax advertises a free version, many users report being unexpectedly charged for deluxe or premium services, with fees ranging from $70 to over $500, even for relatively simple tax situations R42R46R55R57.
How good is TurboTax's customer support?
TurboTax's customer support receives significant criticism from users who report long wait times, dropped calls, unhelpful AI chatbots, and difficulty reaching a human, with many feeling that even paid expert services do not provide adequate assistance R31R32R34R35.

What reviewers actually said

Built only from these 88 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Taxsee Driver 3/5 · US Unable to download!: Hi, it can’t download on the iOS version 12.5.7. How do I get it?
  2. [R3] Taxsee Driver 3/5 · US Allow taking only courier orders: I've been working through this app for years (as a courier, buy and deliver, towing, jump-starting, etc., orders that don't involve transporting people). I used to pick orders from the general list or on the map. The app recently updated, and now auto-assignment is mandatory. I set all filters to get what I need, but there's a problem; I thought they'd fix it with the mandatory auto-assignment. · translated
  3. [R4] Taxsee Driver 1/5 · US Can't take orders along the way anymore: You need to enable auto-assignment to see the list of orders, which makes the app pointless. I do not recommend it. · translated
  4. [R19] Taxsee Driver 1/5 · US The app is complete garbage: This is my first and last time working with this app. There's no list of your orders. I took a pre-order, arrived at the location, and the order was gone. No notification, nothing, not even a mention of the order I took. I just wasted gas and time for nothing. · translated
  5. [R10] Taxsee Driver 5/5 · US Region blocked: Hi pls repair cheng region blocked for iran
  6. [R15] Taxsee Driver 1/5 · US App won't load: App crash, drivers can't log in, hour-long loading, says there are internet problems, can't work. Please fix the problem 🙏🙏🙏 · translated
  7. [R12] Taxsee Driver 5/5 · US Not working: Not working in Iran.
  8. [R14] Taxsee Driver 5/5 · US Error: When i want to log in it says region blocked
  9. [R1] Taxsee Driver 1/5 · US Question about orders: Hello, please bring back the function in the app where you click on an order and its cost is visible to everyone, not just those who are individual entrepreneurs or self-employed. What's the point of the app otherwise? The commission is already high and sometimes deducts more than it should. Please reply or contact me. · translated
  10. [R9] Taxsee Driver 1/5 · US Conductor de maxim: Puras quejas de esta aplicación que perjudica al conductor, la administración una total falta de empatía y criterio, te descuentan por todo y en nada te beneficia. Estupidez total
  11. [R17] Taxsee Driver 1/5 · US Greedy: The highest commission, just market hucksters.. everyone will leave you soon.. · translated
  12. [R20] Taxsee Driver 1/5 · US Not Good: Thật sự giá quá tệ tại Việt Nam. Nó rất rất rẻ, không xứng đáng với công sức
  13. [R13] Taxsee Driver 1/5 · US 0/5: The most flawed app. Auto-assignment constantly turns itself on, money can't be withdrawn properly (remaining balance), the stated commission differs from the real one, and support doesn't respond. · translated
  14. [R31] TurboTax 3/5 · US Disappeared: My turbo tax expert hasn’t messaged me in a month and I finally called to get reassigned and now the calls just drop when I get call backs. When I do get people they are nice, just likely will do my taxes in person next year after this experience. 5/18 update I ended up getting a great expert to help - sadly, I signed up in April for the $150 offer and the price ended up being $536.
  15. [R42] TurboTax 1/5 · US Scam: I chose the free version but turbo tax picked the TurboTax Online Do It Yourself Premium 2025 which is an extra $139. Won’t let me switch because they claim I already paid but I haven’t even filed yet. Wouldn’t recommend to anyone.
  16. [R46] TurboTax 1/5 · US Not happy at all: I usually file with these guys every year. And every year there is an option to file free ad they advertise on tv. Well, this past year when I filed, I get an email saying that my bank will be charged $119.00 for a deluxe option that I never wanted and never selected. I’m moving on from these thieves. They are no better than the IRS. I learned my lesson. I just wanted let everyon
  17. [R55] TurboTax 1/5 · US DO NOT USE TT- 10+ yr Customer Leaving for Good Reasons: Over the years turbo tax’s increasing greed has really been a turn off. It went from actually being free, to being over a $100 to file while every commercial still falsely advertises it “free” for the most basic. Well this year I went elsewhere and got faster filing that was ACTUALLY free. To top that off it’s very concerning to hear data is
  18. [R57] TurboTax 1/5 · US Gone down hill: At this point, I would rather take my time out of my day to go to a bank to go have a bank teller do my taxes for me for free by the way, not like TurboTax says it’s gonna be free but then takes $80 out for using the app and then it took $40 out of my return For ALSO using the app so I don’t even understand what happened but they took $120 out of my tax return for no reason and I d
  19. [R32] TurboTax 1/5 · US Terrible help after service: I did the payment plan option to make monthly payments for what I owed and it has been a nightmare ive talked to probably over 50 different people in the last 3 months and the bank and nobody can answer what the issue is thay say it good but the payment does not go through and if you schedule a call for help and don’t answer with in 5 seconds there are suddenly no long
  20. [R34] TurboTax 3/5 · US Inconvenience: I just accidentally hung up a call I was waiting over an hour and a half for, now I am back on line for an estimated hour and 45 minutes. Very frustrating.
  21. [R35] TurboTax 1/5 · US Just go to a person: The AI chat bot it’s no help. I’ve been waiting on my returns for months and turbo tax helper does absolutely nothing. I can’t believe I paid my own money to do my own taxes. Just pay a human person to do them. This is not longer the convenience it was when it was free.

Synthesized from 88 recent App Store reviews · updated July 2026 · View on the App Store