Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

City Credit Union Mobile vs MCECU Mobile

City Credit Union Mobile 4.8★ · Free to download 40
Winner MCECU Mobile
MCECU Mobile 4.9★ · Free to download 75

MCECU Mobile is the stronger choice due to its better overall reliability, more consistent functionality, and positive user sentiment regarding its convenience and ease of use, despite some complaints about outdated design and login issues after updates.

Full reviews: City Credit Union Mobile · MCECU Mobile

MCECU Mobile generally offers a more reliable and convenient banking experience with positive feedback on customer service and ease of use, though some users find its design outdated. City Credit Union Mobile, while having some satisfied users, struggles with significant app functionality issues, frequent crashes, and missing basic features like running balances and consistent mobile deposit.

Head to head

Features and Functionality edge: MCECU MobileR1R3R6R9
City Credit Union Mobile City Credit Union Mobile users report significant issues with core features like mobile deposit no longer working or failing R1R29, Zelle glitches and charges R3, and an inability to view pending transactions or a running balance R6R9R41. Some users also note a lack of alerts and notifications R9 and problems with Face ID .
MCECU Mobile MCECU Mobile users generally find the app convenient for checking balances and transaction history, and for transferring funds between accounts R75. However, some users wish for the ability to see holds and pending transactions . There are also mixed reports on mobile deposit, with some saying it finally works while others claim it doesn't R62. Face recognition is a requested feature that is currently missing .
Ease of Use and Design edge: MCECU MobileR6R9R15R17
City Credit Union Mobile City Credit Union Mobile receives mixed feedback on ease of use. Some users find it user-friendly R17, while others criticize its design, stating it's not appealing R15, the new update is worse , or that it lacks basic features like a running balance R6R9. Users also complain about having to re-enter passwords for transfers R9 or logging back in frequently .
MCECU Mobile MCECU Mobile is often praised for being easy to navigate and use R75. However, some users describe the app as outdated R62 or the new update as 'too busy' . There are also complaints about the app saving login IDs, raising security concerns , and the app logging out regularly after updates R97.
Reliability and Performance edge: MCECU MobileR4R7R10R12
City Credit Union Mobile City Credit Union Mobile has significant reliability issues, with users reporting the app never works R7, frequently crashes R12, gives error messages R4, or gets stuck in login loops R10. Many users experience 'no internet' errors despite having a connection , and some updates have rendered the app incompatible with older devices .
MCECU Mobile MCECU Mobile generally performs well, with users stating it works well enough and they haven't had issues for years . However, some users report login problems after updates R60R64, and occasional issues with mobile deposit . One user noted the app logging them out regularly after a large update R97.
Customer Service and Support edge: MCECU MobileR4R11R26R35
City Credit Union Mobile City Credit Union Mobile users have mixed experiences with customer service. One user reported customer service gave no solutions for app errors R4, and another stated customer service couldn't answer questions about the app because it's from a third party R35. However, some users praise specific branch employees R11R26.
MCECU Mobile MCECU Mobile users consistently praise the credit union's customer service, describing staff as amazing, helpful, and outstanding .
Pick City Credit Union Mobile if

You are an existing City Credit Union member and primarily use the app for very basic tasks, and are willing to tolerate frequent glitches and missing features .

Pick MCECU Mobile if

You are looking for a credit union mobile app that is generally reliable, easy to use for core banking functions, and backed by highly praised customer service, even if the app's design might feel a bit dated or require occasional re-login after updates R75.

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. MCECU Mobile has significantly more reviews and a slightly higher lifetime rating, suggesting broader user satisfaction. City Credit Union Mobile's recent reviews show a strong negative skew due to persistent functionality issues.

Frequently asked

Does City Credit Union Mobile support mobile check deposit?
While some users mention mobile deposit, recent reviews indicate that the feature is either no longer available or frequently fails to work for City Credit Union Mobile users R1R29.
Can I see my running balance in City Credit Union Mobile?
No, several City Credit Union Mobile users complain that the app does not show a daily running balance or available balance, only the current balance, which can lead to overdraft issues R6R9R35R41.
Are there login issues with MCECU Mobile?
Some MCECU Mobile users have reported login problems, particularly after updates, where they are unable to log in or are required to re-register their email R60R64R97.
Does MCECU Mobile have bill pay or member-to-member transfers?
One MCECU Mobile review from 2022 states the app has no bill pay or member-to-member transfers, while other reviews praise the ease of transferring funds to one another R62R75.

What reviewers actually said

Built only from these 103 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] City Credit Union Mobile 1/5 · US No longer able to deposit on mobile: With limited in person bank options, you would think that mobile deposit would be a feature that they offer, but unfortunately it no longer is
  2. [R3] City Credit Union Mobile 3/5 · US Zelle: Zelle always has a glitch and charges for immediate transactions. It’s annoying. I really wish they would fix that
  3. [R6] City Credit Union Mobile 3/5 · US Good but...: This is user friendly but missing some of the basics that other banks and credit unions offer and that’s the daily running balance. This is the main reason why I don’t give this higher stars. I have seen previous reviews by others asking for the same thing.....
  4. [R9] City Credit Union Mobile 3/5 · US Could provide more functionality: The app works with no glitches, which is great, but it would be nice to have more functionality such as alerts and notifications. There are no options to set notifications for low balance or deposits. I cannot see my running balance, which is the most basic of banking apps. I have to log in online to see this information. Also, I don’t understand the purpose of ma
  5. [R15] City Credit Union Mobile 3/5 · US Upgrade: Make the app more appealing and have more features.
  6. [R17] City Credit Union Mobile 5/5 · US Very easy to use.: Good program. Thanks
  7. [R4] City Credit Union Mobile 1/5 · US Disappointed: This app is terrible. I have tried updating it, uninstalling and reinstalling, nothing works. I try to look at my transactions and it gives me an error message and says to call. It’s been like that for the last week. Customer service gave no solutions besides updating. Never had an issue with any other banking app.
  8. [R7] City Credit Union Mobile 1/5 · US The app never works: The app never works!
  9. [R10] City Credit Union Mobile 1/5 · US Can’t Login: I have not been able to login to this app since it’s been created. The many updates they’ve done have not fixed it. Using iPhone 13 Pro. Enter username and p-word, provide a day use phone #, receive “successful” save notification, hit continue button, takes me back to the login page, process starts all over. A continuous loop. What’s happening? I can go online to the website login,
  10. [R12] City Credit Union Mobile 3/5 · US app keeps crashing: my app from time to time wont open and it keeps saying its having connection issues but i have connection and my other apps work so i dont know whats the problem
  11. [R11] City Credit Union Mobile 5/5 · US Gainesville Special Agents: I am requesting a monetary raise in salary for Jennifer and Connie! They know everyone that steps up to window! They are very enthusiastic and very willing to help out!!
  12. [R26] City Credit Union Mobile 5/5 · US City Credit Union: Crystal Williams and her Colorado team are awesome.
  13. [R35] City Credit Union Mobile 1/5 · US This gives bad info: The balance provided is yours current not your available and caused me $300 in overdraft fees which the CU refused to refund. Cust serv cannot answer any questions abt the app because it's from a 3rd party. Very disappointed.
  14. [R29] City Credit Union Mobile 2/5 · US Needs improvement: The mobile deposit function never works. Every time I try to deposit a check I get a notification that the deposit failed.
  15. [R41] City Credit Union Mobile 2/5 · US Not that good: Why would you show the current balance and not the AVAILABLE balance?! Having to go in manually and check each account for the available balance is annoying.
  16. [R60] MCECU Mobile 1/5 · US Update ruined login: I can't login since the update.
  17. [R64] MCECU Mobile 2/5 · US Worked great...at first: I cannot login now for some reason. It tells me to register an email address with the site online, then try the mobile app again. We already have an email address registered...not sure what's going on with this. I LOVED the app at first. Please fix this!!
  18. [R97] MCECU Mobile 5/5 · US Mostly love it.: I still like it just fine outside of the last large update, it now logs me out regularly and won’t Face ID until I log in again. I know. 1st world issues; but, it would NEVER do that before the update. Please fix that. Otherwise, love it. Easy to use.
  19. [R62] MCECU Mobile 1/5 · US Outdated: This app is in serious need of an update. It has no bill pay nor mobile check deposit. Due to the branches closing at 4pm majority of the week, you (credit union) should make mobile banking a top priority. I'd like to see banking transfers from member to member as well. The whole app needs to have a facelift in general as well.
  20. [R75] MCECU Mobile 5/5 · US Credit Union App: This app is amazing. I love how convenient it is for me and my wife to transfer funds to one another. I love how quick and easy it is to check my account balance and follow my transaction history.

Synthesized from 103 recent App Store reviews · updated July 2026 · View on the App Store