Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

City Credit Union Mobile vs Worth Credit Union Mobile App

City Credit Union Mobile 4.8★ · Free to download 65
Winner Worth Credit Union Mobile App
Worth Credit Union Mobile App 4.8★ · Free to download 70

Worth Credit Union Mobile App has a slight edge over City Credit Union Mobile due to its generally more reliable performance and easier mobile deposit, despite both apps sharing common user frustrations with modern banking features.

Full reviews: City Credit Union Mobile · Worth Credit Union Mobile App

Both City Credit Union Mobile and Worth Credit Union Mobile App are free to download and have similar lifetime ratings, but Worth Credit Union Mobile App appears to be slightly more reliable for core banking functions like mobile deposits and general access, while City Credit Union Mobile struggles with consistent functionality and Zelle integration. Users of both apps express frustration with the lack of Zelle and issues with mobile check deposits.

Head to head

Features tieR3R6R9R13
City Credit Union Mobile City Credit Union Mobile users frequently complain about the absence or malfunctioning of Zelle, with some stating it's advertised but not available or consistently buggy R3R13R21. Users also desire more basic features like a running balance, pending transactions, and customizable alerts R6R9R18R42. Some miss older features like a calendar and calculator .
Worth Credit Union Mobile App Worth Credit Union Mobile App users also express significant frustration over the lack of Zelle, with some threatening to switch banks because of it R44R62. Users also note the absence of an iPhone widget after an iOS update and difficulty adding payees .
Ease of Use tieR9R10R17R18
City Credit Union Mobile City Credit Union Mobile receives mixed reviews on ease of use. Some find it user-friendly and easy to navigate R17, while others find it difficult to log in, with continuous loops or security questions R10. There are complaints about the display of current vs. available balance, leading to overdrafts R35, and the need to re-enter passwords for transfers R9R18.
Worth Credit Union Mobile App Worth Credit Union Mobile App also has mixed feedback. Some users find it simple, easy to use, and fast . However, recent updates have made the interface less intuitive for some, requiring more steps for Face ID login, having small text, and a confusing display of transactions . Some find it 'user unfriendly' for tasks like making car payments .
Reliability edge: Worth Credit Union Mobile AppR1R4R7R10
City Credit Union Mobile City Credit Union Mobile suffers from significant reliability issues, with users reporting the app frequently not working, crashing, or failing to open R4R7. Login problems are common, including continuous loops and Face ID not working R10. Mobile deposit functionality is a major pain point, with deposits failing or no longer being offered R1R29.
Worth Credit Union Mobile App Worth Credit Union Mobile App also has reliability problems, with frequent crashes and technical issues preventing users from checking balances or logging in . The app is reported to be down for hours, especially during non-business hours . However, some users state the app works every time and has no issues . Mobile check deposit is a significant issue, with users struggling to get photos accepted, deposits being held for review, or the feature not working at all R61R64.
Price/Value tieR3R35R62R71
City Credit Union Mobile City Credit Union Mobile is free to download. Users mention charges for immediate Zelle transactions R3 and issues with current vs. available balance leading to overdraft fees R35.
Worth Credit Union Mobile App Worth Credit Union Mobile App is free to download. There are no specific complaints about fees within the app, but the lack of Zelle and mobile deposit issues can lead to inconvenience and potential costs if users need to visit a branch R62R71.
Support tieR4R11R26R57
City Credit Union Mobile City Credit Union Mobile users report that customer service sometimes offers no solutions for app issues R4. Some positive mentions of in-person staff are present but not directly related to app support R11R26.
Worth Credit Union Mobile App Worth Credit Union Mobile App users mention that customer service is available and helpful when needed R57. However, some users report difficulty reaching a person at the bank and long hold times for customer service R71. One user had a negative experience with the credit union regarding a scam and debit card access .
Pick City Credit Union Mobile if

you prioritize a simple interface for basic banking and are willing to tolerate occasional glitches and a lack of advanced features like Zelle or a running balance R17.

Pick Worth Credit Union Mobile App if

you need a mobile app that generally works for core functions, even with some recent UI changes and mobile deposit frustrations, and value the potential for good customer service R57.

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Reviews for both apps are heavily skewed towards recent negative experiences, particularly regarding app functionality and mobile deposit features, despite high lifetime ratings. This suggests a decline in user satisfaction following recent updates.

Frequently asked

Do these apps support Zelle?
Neither City Credit Union Mobile nor Worth Credit Union Mobile App consistently support Zelle; users of both apps frequently complain about its absence or functionality issues R3R13R21R44.
Is mobile check deposit reliable on these apps?
Mobile check deposit is a significant pain point for both apps; City Credit Union Mobile users report deposits failing or the feature being removed R1R29, while Worth Credit Union Mobile App users struggle with image recognition, deposits being held, or the feature not working at all R61R64.
Do these apps show a running balance or pending transactions?
Neither app consistently provides a running balance or pending transactions; City Credit Union Mobile users specifically request these features R6R9R18R42, and Worth Credit Union Mobile App users note a confusing display of transactions after updates .

What reviewers actually said

Built only from these 103 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] City Credit Union Mobile 3/5 · US Zelle: Zelle always has a glitch and charges for immediate transactions. It’s annoying. I really wish they would fix that
  2. [R6] City Credit Union Mobile 3/5 · US Good but...: This is user friendly but missing some of the basics that other banks and credit unions offer and that’s the daily running balance. This is the main reason why I don’t give this higher stars. I have seen previous reviews by others asking for the same thing.....
  3. [R9] City Credit Union Mobile 3/5 · US Could provide more functionality: The app works with no glitches, which is great, but it would be nice to have more functionality such as alerts and notifications. There are no options to set notifications for low balance or deposits. I cannot see my running balance, which is the most basic of banking apps. I have to log in online to see this information. Also, I don’t understand the purpose of ma
  4. [R13] City Credit Union Mobile 1/5 · US Zelle: Y’all need to fix this thing it’s been a month. You can’t send money when been requested from friend. It’s been almost a month now. In 2022 this shouldn’t be a problem. Every time I had to go on my computer ti get a simple task done
  5. [R10] City Credit Union Mobile 1/5 · US Can’t Login: I have not been able to login to this app since it’s been created. The many updates they’ve done have not fixed it. Using iPhone 13 Pro. Enter username and p-word, provide a day use phone #, receive “successful” save notification, hit continue button, takes me back to the login page, process starts all over. A continuous loop. What’s happening? I can go online to the website login,
  6. [R17] City Credit Union Mobile 5/5 · US Very easy to use.: Good program. Thanks
  7. [R18] City Credit Union Mobile 3/5 · US Some improvements can be made: They should let you view your pending transactions on the app as well. You should also be able to exit the app and reenter the app with out having to type in your password again for a short period of time.
  8. [R1] City Credit Union Mobile 1/5 · US No longer able to deposit on mobile: With limited in person bank options, you would think that mobile deposit would be a feature that they offer, but unfortunately it no longer is
  9. [R4] City Credit Union Mobile 1/5 · US Disappointed: This app is terrible. I have tried updating it, uninstalling and reinstalling, nothing works. I try to look at my transactions and it gives me an error message and says to call. It’s been like that for the last week. Customer service gave no solutions besides updating. Never had an issue with any other banking app.
  10. [R7] City Credit Union Mobile 1/5 · US The app never works: The app never works!
  11. [R35] City Credit Union Mobile 1/5 · US This gives bad info: The balance provided is yours current not your available and caused me $300 in overdraft fees which the CU refused to refund. Cust serv cannot answer any questions abt the app because it's from a 3rd party. Very disappointed.
  12. [R62] Worth Credit Union Mobile App 1/5 · US Inconvenient: Too many times, has the app been down. The credit union isn’t even on Zelle, the bank app doesn’t allow me to easily transfer money to other accounts (spouses account, or someone outside of credit union). Not pleased with the services and will be closing it soon.
  13. [R71] Worth Credit Union Mobile App 1/5 · US Lousy App - keeps getting worse.: I love when I cannot access my account for hours of the day. Really makes me glad I chose such an awesome bank. I tried depositing a check from CHASE BANK aka one of the largest banks in the country and was on hold with customer service for over three hours trying to get the issue resolved. Wound up having to go into the bank anyway and make the deposit in pe
  14. [R11] City Credit Union Mobile 5/5 · US Gainesville Special Agents: I am requesting a monetary raise in salary for Jennifer and Connie! They know everyone that steps up to window! They are very enthusiastic and very willing to help out!!
  15. [R26] City Credit Union Mobile 5/5 · US City Credit Union: Crystal Williams and her Colorado team are awesome.
  16. [R57] Worth Credit Union Mobile App 5/5 · US Satisfied: I been with FWCCU for quite sometime and I really enjoy my daily experience with the bank. If I ever have any questions their always answered by a great customer service. My bank app as well works very well. Thanks for y’all support in keeping me and my family happy 👍
  17. [R21] City Credit Union Mobile 1/5 · US Beyond basic functions: Where is Zelle? Your company sends out an email station Zelle is now available online and mobile app, yet nothing. Update!
  18. [R44] Worth Credit Union Mobile App 1/5 · US No Zelle option: I’ll be closing my account here and moving to another bank that offers Zelle as soon as my home loan is closed on. Ridiculous that they refuse to offer it.
  19. [R29] City Credit Union Mobile 2/5 · US Needs improvement: The mobile deposit function never works. Every time I try to deposit a check I get a notification that the deposit failed.
  20. [R61] Worth Credit Union Mobile App 3/5 · US Using the app it is ridiculously difficult to make a mobile deposit: Using the app it is ridiculously difficult to make a mobile deposit using this app. I have never successfully been able to do it. It makes me take photos over and over and over and over and over and rejects the images no matter how many times I adjust the camera, lighting, framing, you name it. The ONE time it was a successful ph
  21. [R64] Worth Credit Union Mobile App 3/5 · US Image difficulty with mobile check deposit: I had issues getting it to take pictures of my checks for mobile deposit had to fold the checks into smaller checks in order to get the capture recognition in order to deposit
  22. [R42] City Credit Union Mobile 5/5 · US Needs improvement!: Doesn't show pending transactions. Also at a certain time of the morning normally around 2a you cannot access your account. Compared to Chase Bank which was my previous bank this app is not user friendly.

Synthesized from 103 recent App Store reviews · updated July 2026 · View on the App Store