ButterflyMX vs Finch

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R12] ButterflyMX 3/5 · US Generated delivery code never works: I live in an apartment complex. I only use the app for two things. To open common area doors, and to create visitor/delivery codes. The app opens doors just fine but the codes NEVER work.
2. [R24] ButterflyMX 3/5 · US Lacking Easy Features: The app is functional but it’s bare-bones. I’ve been using Butterfly MX since my community switched to this system about a year ago and there’s four areas I find lacking. First, it’s not possible to update a visitor pass to change the permissions of an existing pass. So if you have a landscaper that’s authorized to access the property on Thursdays, but their schedule chang
3. [R63] Finch 3/5 · US Took away my goals: i used to love this app as i have over 300 day streak right now and i am very disappointed in the update removing long term goals (some of which i was very close) long term big goals help keep me interested and with them gone so is my motivation. not to mention the dire need for new shop items i have 15000 gems and nothing to spend them on. went from maybe half an hour a day to
4. [R91] Finch 2/5 · US Not what it used to be.: I have used Finch for about 2 years. I used to love it but it seems the app has lost its soul. When I started mental health was front and center with a first aid section on the front page. It’s now buried in the menu. It has evolved to become more about the monthly events and collecting stuff than it is about mental health. The devs have stopped listening to their users an
5. [R20] ButterflyMX 5/5 · US Simple and Easy: Make access and entry simple and easy to use especially when we need to open doors remotely.
6. [R23] ButterflyMX 5/5 · US Excellent App for Secure Access: I’ve had a great experience using ButterflyMX. The app is easy to use, reliable, and makes building access incredibly convenient. Being able to see visitors and grant access directly from my phone gives me peace of mind and saves a lot of time. The interface is clean, the video quality is good, and everything works smoothly. Highly recommended for anyone looking fo
7. [R67] Finch 2/5 · US Terrible product support and some real flaws: The app doesn’t warn you that you will lose all your points unless you collect them by a certain time, and the support team won’t restore them to you if you didn’t realize that. There are also some racist issues with the themes and some sexist stereotypes. In addition, it started out more calm but is feeling more and more like social media lite.
8. [R111] Finch 1/5 · GB Good App but very unstable: Good self care but keep minimum saved favorite and use the App shorter time trying not to be closed suddenly.
9. [R10] ButterflyMX 1/5 · US Terrible system with awful customer service.: The Butterly system is truly terrible. If you’re considering this for your building literally a padlock on the front door would be better. Concretely, the system is always down. We’ve had it for several months now and I almost never have an experience where it works on the first try. This week the whole system is down and the solution is to “use a pin”
10. [R43] ButterflyMX 1/5 · US Not Dependable: My apartment complex has this service as the host of its entrance gates. The service has constantly down and up in the year and a half I’ve been here. You never know which gate to use and you ought to hope you don’t forget your key card because the app is not reliable, if you do you can very realistically be locked out of your complex. Something is wrong with their network, it has
11. [R82] Finch 1/5 · US PREMIUM USER IN DESPERATE NEED OF HELP: A crash wiped over 20k stones and 20+ items after I have been emailing support for over a week wth multiple issues. I am a premium user. If this app does anything for mental health, it just makes it considerably worse.
12. [R1] ButterflyMX 1/5 · US This is yet another thing that doesn’t need to be an app.: I feel like the over convolution of an app that literally is just used to open. The door is bogus and childish. How is this any better than just giving people a key? Or heck a card with an NFC chip? I don’t care about this company enough to actually care more than this. Don’t waste your time or money on anything adjacent to this app. Goodb
13. [R73] Finch 1/5 · US Still charging me money: It’s still charging me payments when I cancelled my subscription and it’s happened 4 different times now I can’t download stuff bc it’s trying to make me pay all of it and it’s been charging me twice in one week for no reason..???
14. [R101] Finch 2/5 · GB Not as good as it was: Every update removes features and makes the app more and more basic and repetitive. It’s now just a glorified to do list. Real shame as it used to be great. Not worth paying for as you don’t get much more than the free version.
15. [R120] Finch 5/5 · US BEST APP ON PLANET EARTH!😍: I am one of those people that don’t have finch plus. I can so live without plus it’s literally the same thing you just can’t do some things but it doesn’t fully affect me. I am growing a new me. I feel happier than everyone. In my friend group all my friends are upset but l am happy and productive. Before l did finch l was just like them. So worth it DOWNLOAD NOW!!!!
16. [R4] ButterflyMX 1/5 · US Still awful despite years of feedback: The ButterflyMX system is still awful despite years of ignored feedback to the company. Find another solution from a company that cares about customer feedback and product improvement.
17. [R40] ButterflyMX 1/5 · US Garbage app, garbage company: Awful company across the board. If you value customer service and quality products, find literally anyone else