ButterflyMX vs Structured

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] ButterflyMX 3/5 · US No Apple Watch Complication: Works fine, but you have to go through multiple steps to open app on Apple Watch. There is no Infograph complication support. Competitor, Latch, has this feature. Please add and I’d give this app 5 stars
2. [R24] ButterflyMX 3/5 · US Lacking Easy Features: The app is functional but it’s bare-bones. I’ve been using Butterfly MX since my community switched to this system about a year ago and there’s four areas I find lacking. First, it’s not possible to update a visitor pass to change the permissions of an existing pass. So if you have a landscaper that’s authorized to access the property on Thursdays, but their schedule chang
3. [R64] Structured 2/5 · US Free version too limited: Can only add 3 events per day with the free version. Want you to pay $30/year. No way to hide the AI button in the middle of the screen that you need to pay for.
4. [R115] Structured 2/5 · US Decent, but barebones: The features that present in the unpaid use of the app are even less extensive than built-in apps for the calendar and your reminders in iOS. Literally the calendar app doesn’t charge you for the basic utilities that this app tries to present as premium and not baseline normal functioning of a digital planner of any kind. Example: you cannot set a recurring reminder. Unless
5. [R20] ButterflyMX 5/5 · US Simple and Easy: Make access and entry simple and easy to use especially when we need to open doors remotely.
6. [R23] ButterflyMX 5/5 · US Excellent App for Secure Access: I’ve had a great experience using ButterflyMX. The app is easy to use, reliable, and makes building access incredibly convenient. Being able to see visitors and grant access directly from my phone gives me peace of mind and saves a lot of time. The interface is clean, the video quality is good, and everything works smoothly. Highly recommended for anyone looking fo
7. [R63] Structured 3/5 · US Good but could use improvement.: I am trying this app out, but find myself severely disappointed in how app handles “overlapping” tasks. I juggle 2 jobs with variable schedules, and have ADHD which this app claims to be aimed at, so I schedule out work shifts in my calendar so I visualize my week and plan other events around them. I want to be able to nest work tasks within that scheduled time, bu
8. [R72] Structured 3/5 · US App Immediately Force Closes: App force closes upon opening
9. [R10] ButterflyMX 1/5 · US Terrible system with awful customer service.: The Butterly system is truly terrible. If you’re considering this for your building literally a padlock on the front door would be better. Concretely, the system is always down. We’ve had it for several months now and I almost never have an experience where it works on the first try. This week the whole system is down and the solution is to “use a pin”
10. [R43] ButterflyMX 1/5 · US Not Dependable: My apartment complex has this service as the host of its entrance gates. The service has constantly down and up in the year and a half I’ve been here. You never know which gate to use and you ought to hope you don’t forget your key card because the app is not reliable, if you do you can very realistically be locked out of your complex. Something is wrong with their network, it has
11. [R96] Structured 3/5 · GB OK, sometimes: Works well on iPhone and iPad, but constantly crashes on a Mac which is really frustrating.
12. [R118] Structured 2/5 · US Love it, but it crashes too often: This app seems to only work for a few minutes before crashing. I keep hoping that the new updates will fix it but it doesn’t. Right now it won’t even load fully without crashing. So frustrating since I work mainly off of my laptop and don’t want to have to switch to my phone or iPad in the middle of working to add something or mark it done.
13. [R4] ButterflyMX 1/5 · US Still awful despite years of feedback: The ButterflyMX system is still awful despite years of ignored feedback to the company. Find another solution from a company that cares about customer feedback and product improvement.
14. [R40] ButterflyMX 1/5 · US Garbage app, garbage company: Awful company across the board. If you value customer service and quality products, find literally anyone else
15. [R67] Structured 1/5 · US Too expensive: The price for this ?!? Ridiculously expensive
16. [R57] ButterflyMX 1/5 · US Lack of Support in Chicago: My building’s butterfly system has been down for 6+ months. Anyone who hasn’t updated the app still has access but anyone with an updated phone/app doesn’t have access. The building has replaced the unit multiple times and the problem has not been resolved. Butterfly claims the issue is the building’s WiFi but why would the app still work for a couple users? The call fu
17. [R65] Structured 5/5 · US Love: I've been using Structured every day for a couple years now. It's very straightforward to use and the UI isn't overwhelming. Plus, the team actually takes user feedback into consideration when updating the app.
18. [R109] Structured 1/5 · US Used to be amazing.: This is the first time I am reviewing an app for how it has disappointed me. This tool used to be very helpful to me when I was in a difficult time of my life but now the updates have whipped my schedule entirely and has become difficult to use without using the Ai tool. I paid for a lifetime subscription for this app because I believed it would help me and the developers earn