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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

DraftKings Fantasy Sports vs Underdog Sports

DraftKings Fantasy Sports 4.9★ · Free to download 75
Winner DraftKings Fantasy Sports
Underdog Sports 4.8★ · Free to download 55

DraftKings Fantasy Sports is the better choice for a more established and reliable fantasy sports experience, despite some recent user frustrations, while Underdog Sports struggles with fundamental issues like withdrawals and app stability.

Full reviews: DraftKings Fantasy Sports · Underdog Sports

DraftKings Fantasy Sports offers a wide range of contests and generally stable performance, though recent changes to rewards and customer service have drawn criticism. Underdog Sports, while praised for its Best Ball drafts, faces significant user complaints regarding withdrawal issues, app crashes, and confusing promotional terms.

Head to head

Features and Contest Variety edge: DraftKings Fantasy SportsR3R7R14R24
DraftKings Fantasy Sports DraftKings offers a wide array of contests, including PGA single entry and best ball drafts, and is seen as a leader in the industry with diverse daily options R3R14. However, some users note a decline in contest quality and variety, particularly in PGA and NBA slates, and express frustration with features like auto-draft that can exclude users from prizes R3R7R24.
Underdog Sports Underdog Sports is highly praised for its Best Ball drafts, with many users considering it the best app for this format R62R92. Users also appreciate the promos and boosts offered . However, there are complaints about limited betting options, such as only being able to bet on star players or points, and the inability to place Money Line (ML) picks for some UFC fights . Some users also wish for features like a cashout option or the ability to follow and tail other accounts .
Ease of Use and Reliability edge: DraftKings Fantasy SportsR4R6R16R22
DraftKings Fantasy Sports DraftKings is generally described as easy to use and simple, with a good and clean app interface . However, a significant number of recent reviews highlight severe issues with app lagging, crashing, and freezing, making it unusable for some R4R6R16. Users also report problems with geolocation, preventing participation in contests R22.
Underdog Sports Underdog Sports is noted for its clean layout and ease of making bets . Despite this, the app frequently crashes, freezes, or glitches for many users, sometimes multiple times a day . There are also complaints about the interface being confusing and designed to automatically submit entries unintentionally .
Customer Service and Support tieR1R4R19R28
DraftKings Fantasy Sports DraftKings receives overwhelmingly negative feedback regarding its customer service. Users describe a frustrating email-based system where inquiries are passed between different representatives, leading to no resolution R1R19R28R48. Issues like missing deposits, denied refunds for app crashes, and disappearing promotional tickets often go unresolved R4R19.
Underdog Sports Underdog Sports also faces severe criticism for its customer support. Users report that customer service is unhelpful, unresponsive, and often consists of AI chatbots repeating canned messages . Several users have had their accounts suspended or funds frozen without explanation, with no resolution from support .
Payouts and Withdrawals edge: DraftKings Fantasy SportsR9R12R32R36
DraftKings Fantasy Sports DraftKings users report issues with payouts, including not being credited for forgotten lineups R56 and concerns about the fairness of winnings, with some feeling the system is rigged or that only 'sharks' win R9R12R36. There are also complaints about being denied refunds for withdrawn players R32.
Underdog Sports Underdog Sports has significant and widespread issues with withdrawals. Many users report being unable to withdraw their money, with funds showing in their account but a $0 withdrawable balance R71. Payouts are described as taking too long, sometimes days or over a week, compared to other apps R72. Users also complain about winning funds being converted to non-withdrawable 'fantasy cash' or requiring re-wagering .
Value and Promotions tieR5R18R21R44
DraftKings Fantasy Sports DraftKings used to have good incentives and achievement bonus programs, but many long-time users feel these have regressed and are now driven by greed, with fewer unique player rewards R18R21R44. Some users also feel penalized when players don't play, resulting in lost money R5.
Underdog Sports Underdog Sports offers promos and boosts, which some users appreciate . However, many users report issues with these promotions, such as being told a promo isn't available in their state after attempting to use it . There are also complaints about hidden fees, stipulations, and the requirement to re-wager winnings from boosts . The 'Rescue' promotion is specifically called out as a scam .
Pick DraftKings Fantasy Sports if

You are looking for a fantasy sports app with a wide variety of contests and generally stable performance, and you are willing to overlook recent declines in customer service and rewards programs R14.

Pick Underdog Sports if

You are primarily interested in Best Ball drafts and appreciate a clean app interface, and you are willing to navigate potential issues with withdrawals and promotional terms R62.

Evidence note: Both apps have a mix of positive and negative recent reviews, with a noticeable trend of declining satisfaction in customer service and rewards for DraftKings, and significant, fundamental issues with withdrawals and app stability for Underdog Sports. The lifetime ratings are very similar, but recent negative reviews for Underdog are more severe, impacting core functionality.

Frequently asked

Which app has better customer service?
Neither app is praised for its customer service; both DraftKings and Underdog Sports receive significant criticism for unhelpful, unresponsive, or confusing support systems, with users reporting issues going unresolved R1R19R28R48.
Can I easily withdraw my winnings from these apps?
Withdrawing winnings is a major pain point for Underdog Sports users, who frequently report being unable to withdraw funds, long payout times (days to over a week), or winnings being converted to non-withdrawable 'fantasy cash' R71R72. DraftKings users also report some payout issues, such as not being credited for forgotten lineups or denied refunds for withdrawn players R32R56.
Which app is better for Best Ball drafts?
Underdog Sports is widely considered the best app for Best Ball drafts, with many users specifically recommending it for this feature R62R92. DraftKings also offers Best Ball drafts, but some users report issues with lagging and crashing during these drafts and a lack of pick notifications R4R46.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] DraftKings Fantasy Sports 3/5 · US Contest selection: The PGA single entry contest options aren’t as good as they have been in the past.
  2. [R7] DraftKings Fantasy Sports 1/5 · US Deception: Leave it to DraftKings to have a feature that if used exclude you from prizes in an entry. Be wary of using the auto draft feature on Bestball just another amazing example of DraftKings Moneygrab.
  3. [R14] DraftKings Fantasy Sports 5/5 · US The best fantasy app to bet on: Dont sign up no where else this is the place you want to be low entry tournaments to enter big payouts DraftKings fantasy sports win big turn your fantasy into reality
  4. [R24] DraftKings Fantasy Sports 3/5 · US Contest schedules: Weak amount of teams to choose from on large slates. Leave out late games (NBA) with swap available. It makes no sense and creates too many same line ups. Not as fun as FD
  5. [R4] DraftKings Fantasy Sports 1/5 · US Not functioning: I have been trying to do best ball drafts on this app, and it is unbelievable how consistently it lags or crashes. In drafts like that where missing two picks can ruin the draft, it makes the app completely unusable. Absolutely ridiculous. Plus, I tried to get a refund for a draft where the app crashed and was denied.
  6. [R6] DraftKings Fantasy Sports 3/5 · US Forced closed: App forced closed then ask me to sign in and even after signing in I keep getting spammed the phone number screen
  7. [R16] DraftKings Fantasy Sports 1/5 · US Frozen: What do you want me to do? Can’t open app, can’t update, can’t download, can’t cope
  8. [R22] DraftKings Fantasy Sports 1/5 · US Geolocation issues: The most recent update has prevented anybody in Idaho from entering free to play contests, forcing people to have to forfeit from leagues. It would be nice if this could be reverted asap
  9. [R1] DraftKings Fantasy Sports 1/5 · US Worst customer service format ever: You can’t chat with them anymore so you now have to go thru emails that when you reply to one it goes to a whole other person. Then when you reply to that email it goes to another person and so on and so on. They never know what’s going on bc it’s someone new. Absolutely infuriating. A joke for a billion dollar company
  10. [R19] DraftKings Fantasy Sports 1/5 · US (Stole my money)‼️ Be careful awful customer service: I loved Dk, they are ok until you have a problem. Long story short I made a deposit and it didn’t hit my account but funds were taken. Prizepicks and Kalshi are better apps! I Reached out to customer service and it’s like your not even talking to a human same old run around, no real answers or resolutions. No resolve to your issues just the sam
  11. [R28] DraftKings Fantasy Sports 1/5 · US this app and all other ones by them suck: wish i could give negative stars. this app sucks. there’s so many better betting apps out there with customer service that actually helps you. this whole companies customer service sucks and is not helpful at all. go spend ur money on the other apps.
  12. [R9] DraftKings Fantasy Sports 3/5 · US Great platform: Except they cheat
  13. [R12] DraftKings Fantasy Sports 3/5 · US Not the same anymore: DK used to be so much fun and now that excitement has faded! You have players advertising companies logos and you always see the same winners! ( it makes you wonder sometimes if this is an insider info)! The little guys don’t win anymore because the sharks don’t let you! It was never like this!
  14. [R32] DraftKings Fantasy Sports 1/5 · US ScamKings: It’s absolutely ridiculous if you do a Pick 6 player golf competition amongst your friends and a player withdraws on Thursday hours before his tee time you should either be refunded or be allowed to enter in another player. ScamKings collects their money but the customer is hosed.
  15. [R36] DraftKings Fantasy Sports 1/5 · US No chance of winning big pots none: Would you play one of the fantasy games? Look at the winner has the perfect lineup every single time you are set up to lose trust me.
  16. [R5] DraftKings Fantasy Sports 4/5 · US Not a 5 star: Great contests but don’t like being penalized when a player doesn’t play and you can’t adjust and forfeit your money
  17. [R18] DraftKings Fantasy Sports 3/5 · US Use to: DraftKings use to have a great achievement bonus program, each year they are slowing regressing it.
  18. [R21] DraftKings Fantasy Sports 3/5 · US Good Platform Need More Unique Player Rewards: Draftkings is a good platform that I have used for years. I am disappointed that they do not offer unique player rewards for every day users (merchandise, trips, giveaways, etc) There are frequent small offers for small amount of bonus play, but I have only received one Draftkings branded physical item as a player reward in the almost 10 years I have
  19. [R44] DraftKings Fantasy Sports 2/5 · US Downhill: DraftKings has systematically taken every step possible to crush the average player. Rewards are terrible. The house rake is crazy and every tournament pays next to nothing unless you place in the top three. What a sad state for a once great company.
  20. [R48] DraftKings Fantasy Sports 1/5 · US Useless: Can’t get any support. Can’t speak with a human being. Worst system ever
  21. [R56] DraftKings Fantasy Sports 1/5 · US If you forget to choose your lineup!: Me being the first responder sometimes I don’t get the opportunity to choose my lineup fast enough. Also, the official lineup is not always ready until like five minutes before the game starts but whenever I do forget to choose my lineup instead of them crediting me back they just take my money. They have done this countless of times unlike on FanDuel they wil
  22. [R71] Underdog Sports 5/5 · US Good bonus bad withdraw: Can’t withdraw anything to your debit card unless you deposit with it. App constantly has issues verifying location even tho it’s not an issue making withdraw non doable. Nice bonus for joining but yeah I’d stay away from this one not very user friendly.
  23. [R72] Underdog Sports 3/5 · US Payout is taking way too long: Every other app pays out in under an hr this app pays out days later which is why this ISNT my go to
  24. [R46] DraftKings Fantasy Sports 2/5 · US Unintuitive: Everything about the app and layout is unintuitive. Finding the contest I want takes way too long, the best ball product is pure trash. Zero way to notify you when it’s your pick. I would say more than half of all my BB picks were auto drafted because Draft Kings can’t figure out a way to notify people when their turn is coming up.
  25. [R62] Underdog Sports 5/5 · US Great app.: Best App for Bestball Drafts.
  26. [R92] Underdog Sports 5/5 · US Just the best: So much fun. You’ll hit 1,000 drafts before you know it.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store