Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Invoice Simple vs Invoice2go

Invoice Simple 4.9★ · Free + IAP 65
Winner Invoice Simple
Invoice2go 4.8★ · Free + IAP 55

Invoice Simple is slightly better for basic invoicing needs due to its generally easier interface, but both apps suffer from significant recent issues with pricing, customer support, and reliability.

Full reviews: Invoice Simple · Invoice2go

Both Invoice Simple and Invoice2go are popular invoicing apps with similar lifetime ratings, but recent user reviews highlight major problems with unexpected price increases, limited free tiers, and unresponsive customer support. Invoice Simple has a slight edge in ease of use for basic tasks, while Invoice2go users report more critical issues with account deactivation and payment holds.

Head to head

Features & Functionality tieR2R11R14R24
Invoice Simple Invoice Simple is praised for being a powerful and simple invoice maker, offering features like SMS text messaging for estimates and invoices, and integrations with Stripe and PayPal R2R14. However, users report issues with the estimates function, incorrect calculations, and duplicated items when converting to invoices R24. There are also complaints about a limited item library, lack of recurring invoices, and inability to change currency per client R11. Some users find the dashboard cluttered and reports broken .
Invoice2go Invoice2go is described as easy to use for billing on the go, saving clients and pricing for items and tasks, and adding tax . Users appreciate its ability to create estimates and convert them to invoices . However, some users report issues with photo uploads, inability to attach PDFs, and a desire for multiple currencies without changing defaults . A significant number of users mention the app freezing up or duplicating invoices and losing data .
Ease of Use edge: Invoice SimpleR1R2R17R20
Invoice Simple Many users find Invoice Simple easy to use, simple, and quick for creating professional invoices and estimates R2R17R20. It's highlighted as great for quotes on the go . However, some users find it difficult to create an invoice without a full address , and there are complaints about issues saving invoices and marking them as paid R1.
Invoice2go Invoice2go is generally considered easy to use for invoicing and making estimates . Users appreciate its mobile functionality . However, some users report needing to open and close the app multiple times to get it to work , and issues with the app freezing or glitches are mentioned .
Reliability & Performance tieR4R8R28R30
Invoice Simple Invoice Simple users report significant reliability issues, including being unable to print or email invoices due to error messages R4R8. Some users experience the app locking up, preventing access to invoices or creation of new ones . There are also reports of invoices ending up in spam R30, and the app constantly saying '0 invoices left' despite paying for unlimited . Login issues are also noted R28.
Invoice2go Invoice2go also faces reliability concerns, with users reporting the app getting 'bugged out' after updates , freezing up , and not sending invoices . A major concern for users is the app deleting estimates or losing data unexpectedly . Some users mention issues with being offline and email not working on iOS .
Price & Value tieR1R3R7R10
Invoice Simple Invoice Simple faces overwhelming criticism for frequent and significant price increases R1R3R10. Users report prices increasing from $99 to $219.99 annually R3, or from $45 to $200 for unlimited invoices . Many long-term users are frustrated by reduced invoice limits (e.g., to three or ten per month) for paid subscriptions, forcing them to upgrade to higher, more expensive tiers R1R7R15.
Invoice2go Invoice2go is also criticized for being pricey and having constant rate hikes . Users mention paying £8 per month but only being allowed 5 invoices, with the next tier at £30 . Some long-term users who initially paid a one-off fee were forced into subscriptions . There are complaints about yearly charges of $239 for low invoice volumes .
Customer Support & Payment Processing edge: Invoice SimpleR4R6R13R16
Invoice Simple Invoice Simple's customer service is widely criticized as terrible, unresponsive, and slow R4R13R16R31. Users report waiting weeks for fixes to acknowledged problems R13, receiving only AI replies R31, or no response at all R4. There are also complaints about issues with Stripe payouts being slow and not user-friendly R6, and problems with account activation after payment .
Invoice2go Invoice2go's customer support is frequently described as horrible, non-existent, and unresponsive R64R91. Users report being unable to contact the company by phone R91, only getting email support that takes too long , or being ignored . A critical issue for many users is account deactivation without explanation, leading to lost funds and pending payments being refunded R61R70. Payment processing limits and holds on instant payouts are also major complaints .
Pick Invoice Simple if

You need a simple, easy-to-use app primarily for basic invoice and estimate creation, and you are willing to tolerate potential price increases and occasional bugs R2R20.

Pick Invoice2go if

You prioritize an app that saves client and item details for repeat business and offers good customization options, and you are prepared for potential issues with customer support and payment processing .

Evidence note: Both apps have a high lifetime rating, but recent reviews are heavily skewed negative, particularly regarding pricing and customer support. The free vs. paid asymmetry is evident in both, as many negative reviews stem from changes to free or lower-tier paid plans that limit features or increase costs, pushing users to higher subscriptions. The evidence for customer support issues is particularly strong and critical for Invoice2go.

Frequently asked

What are the common complaints about Invoice Simple's pricing?
Invoice Simple users frequently complain about continuous and significant price increases, with annual subscriptions rising from around $99 to over $200, and a reduction in the number of invoices allowed per month (e.g., to three or ten) for existing paid users, forcing them into more expensive tiers R1R3R7R15.
Does Invoice2go have issues with account deactivation?
Yes, multiple Invoice2go users report their accounts being unexpectedly deactivated without clear explanation, often after payment issues or 'random audits,' leading to lost funds and inability to access their invoices or customer data R61R70R82R91.
How is customer support for Invoice Simple and Invoice2go?
Both apps receive poor marks for customer support; Invoice Simple users describe it as terrible, unresponsive, and slow, often receiving only AI replies R4R13R31, while Invoice2go users report non-existent support, inability to contact by phone, and being ignored, especially when critical issues like account deactivation or payment holds arise R64R91.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Invoice Simple 5/5 · US This app is easy to use: Like they said simple invoice maker,so powerful and I save the paper
  2. [R11] Invoice Simple 4/5 · US Options on estimates: App is great just would be better if there was a way to add different options to estimates. For example different options for the customer to select on the estimate. I do HVAC and to send 3 different estimates is a pain.
  3. [R14] Invoice Simple 5/5 · US TIRES DIRECT INTERNATIONAL: I would recommend Invoice Simple to anybody who has a business or starting out. I’m a tire mobile installer and been looking for an Invoice company where I can send my customers immediate pricing etc. most company don’t offer SMS text messaging only by email but Invoice does. This makes closing the sales more attainable rather than a prolong email and awaited response.
  4. [R24] Invoice Simple 3/5 · US Estimates feature broken: I tried using the estimates function to send quotes before invoicing, and it’s a cọmplete mess. Numbers don’t calculate right, discounts get dropped, and converting to invoice just duplicates everything. 😮‍💨 I’ve had clients call me confused because they got two totally different totals for the same job. That’s not how you build trust in a business relationship. Plus, for
  5. [R1] Invoice Simple 1/5 · US Terrible!: I have had this app since 2018 It’s impressive how bad this app has become. -They keep raising the price of the app -They have now reduced the amount of invoices I can make each month so it’s not viable for an actual business -I have to modify invoices several times to get them to save (took 10 mins and 8 attempts to mark an invoice as paid) Very disappointed, at one point this a
  6. [R17] Invoice Simple 5/5 · US Great experience: For small business owner works great giving the opportunity to create invoices and quotes remotely from Your phone
  7. [R20] Invoice Simple 5/5 · US Easy to use: I find this app interesting and easy to use
  8. [R4] Invoice Simple 1/5 · US Terrible customer service: I have used this app for years and also purchased the unlimited version. But as of 2 months ago I can no longer print or email any invoices/ estimates to my clients. All I get is an error message. I’ve deleted and reinstalled the app a dozen times now and it’s the same thing everytime. I’ve reached out to customer service a few times now and all they say is the back end
  9. [R8] Invoice Simple 5/5 · US Major bug: Something is wrong it won’t let me print or send pdf every new invoice or estimate I have to delete and download the app to send each invoice or estimate
  10. [R28] Invoice Simple 1/5 · US WONT LET ME LOG IN: I’ve used this app for over a year now with no issues. As of today, the app logged me out and will not let me get back in. I have over 2000 invoices saved, and I’m unable to access them. This is causing a huge problem to my business as I am unable to see which businesses owe me money. Customer service is not responding to me
  11. [R30] Invoice Simple 3/5 · US Invoices go to spam: Multiple clients have told me their invoices ended up in spam. I tested it myself, same result. 📬 This is a professional tool, and the fact that your emails aren’t authenticated properly is mind-blowing. You’re literally killing my cash flow. I shouldn't have to follow up to make sure someone even got the invoice.
  12. [R3] Invoice Simple 3/5 · US App is good but: The app is good, support is ok when it goes down, no customer service phone Have been using it for 4 years and every year a price increase started at $99.00 then 149.99 and now $219.99 a 47 percent increase (Crazy)especially for a small business
  13. [R7] Invoice Simple 1/5 · US Greedy: I’ve been paying for this app for years. They recently reduced the number of invoices per month to THREE. That’s PAID. The upcharge is ridiculous. This doesn’t need to be a subscription in the first place. It’s a static tool. They already try and push you to use their billing services and take a cut. Now they’re pushing the subscription tiers by reducing offered services to existing users.
  14. [R10] Invoice Simple 1/5 · US Prices to high: I’ve had this app for many years now. They keep rising their prices every month it seems now. Leaving the app now. Smh
  15. [R6] Invoice Simple 3/5 · US Stop with stripe: Why are you using a company for our payouts that we are not able to communicate with? Stripe is always slow, late and not user friendly. Some people can’t use PayPal so I’m sending them square links or Zelle. Like come on. I love using the invoice system but loosing out on fast payouts is frustrating.
  16. [R13] Invoice Simple 1/5 · US DON’T BUY: No support. Been waits weeks for them to fix a problem they acknowledged
  17. [R16] Invoice Simple 1/5 · US Wolfe: What ever you do don’t buy the Invoice Simple. I’ve given them more then a month to fix an issue & it still hasn’t been fixed. They don’t have any back end support. Which means if you have a problem they have no way to fix it. I’ve had the app since 2018. Running 2 companies with it. Recently I had multiple problems with it over a several week period. I made them aware of it with over a d
  18. [R15] Invoice Simple 3/5 · US They have become money hungry:(: Rating, is based on New pricing! Extremely expensive I start back in 2022 with Invoice and definitely made my life easier to make invoices and keep track. As everything, every year it’s a new charge, mind you I already pay $135 a yearly subscription to get the best option out there. But now, in order to use it more than 10 times a month, you must pay $200+ dollar
  19. [R61] Invoice2go 1/5 · US Closed my account with explanation: Getting any information from them in regards to Payments will be impossible. They had me wait for 2 days stating my payment will be available then without notice they closed my account with no specific reason. The worst invoice company ever!
  20. [R70] Invoice2go 1/5 · US Disabled my account for no reason and lost me 1.5 grand: I attempted to use this app to invoice a customer who bought expensive camera equipment from me. After the deal was made I got an email of a “random audit” on my account. Despite responding to audit correctly they deactivated my account and all pending funds were refunded. This customer has not responded to me and I have no way to get the mo
  21. [R82] Invoice2go 1/5 · US SCAMMERS !!!: They are holding almost $1000 of my money. Logged me out and o can’t get back into the app. They emailed me saying random audit. I emailed them everything they asked for and never received a reply please please please don’t download
  22. [R91] Invoice2go 1/5 · US Don’t waste your time or money!: First off, you cannot call to contact the company. So if you have issues, you can chat but then they just recommend you reply to an email…. I’m on day 6 of waiting for a response. I opened up an account, sent an invoice, customer received invoice and submitted payment & then a few hours later, I get an email stating they cancelled my account and any pending payme
  23. [R31] Invoice Simple 2/5 · US Erros and Custumer support: Erros and customer support takes a long time you will lose money because only AI replied to you, you should need to be an pronounced to meet quick in the app give Everest urine big problem
  24. [R64] Invoice2go 1/5 · US Terrible: They will pull money right out of your checking account without warning. Be careful there are better apps out there such as quickbooks. They do not have good customer service either and you cannot get a hold of them. One transaction was $375 and another transaction was $3500 gone. Scammy tech company and I am very disappointed with them and the company Bill. Garbage

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store