Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Kisi vs Meta Business Suite

Kisi 4.8★ · Free to download 65
Winner Kisi
Meta Business Suite 4.7★ · Free + IAP 40

Kisi is a better choice for physical access control if you prioritize convenience and a generally smooth experience, despite some glitches, while Meta Business Suite is for managing Facebook and Instagram business pages, but suffers from significant reliability and usability issues.

Full reviews: Kisi · Meta Business Suite

Kisi, an access control app, offers convenient digital key functionality but is plagued by intermittent reliability and privacy concerns. Meta Business Suite, designed for managing social media business pages, is praised for its ease of use in some aspects but is widely criticized for being buggy, slow, and unreliable, making Kisi the slightly better option despite its own flaws.

Head to head

Features tieR9R13R14R15
Kisi Kisi offers digital key access for doors, often replacing physical key fobs, with some users appreciating the flexibility of using it on iPhone and Apple Watch R14R15R23. However, users report issues with NFC detection, often triggering Apple Wallet instead of the app R9R13R21. Some users also desire better integration with Apple Watch and iPad support R15.
Meta Business Suite Meta Business Suite provides tools for managing Facebook and Instagram business pages, including scheduling posts, managing inboxes, and viewing insights R90. Users appreciate its cross-platform posting capabilities R78 and the ability to manage multiple accounts . However, many features are reported as broken or missing, such as editing posts, adding photos to scheduled posts, tagging followers, and scheduling reels R91.
Ease of Use edge: KisiR2R17R23R33
Kisi Many users find Kisi easy to use for unlocking doors, appreciating the convenience of not needing a physical key R2R17R23. However, recent updates have made the app more cumbersome, requiring extra taps or swipes to unlock doors R33. Users also complain about the app over-complicating the process, wishing it was as simple as opening the phone and pressing unlock .
Meta Business Suite Some users find Meta Business Suite easy to use for managing their accounts and posting . However, a significant number of users find the app complicated to understand and navigate . Issues like slow typing in conversations, inability to edit text easily, and difficulty finding scheduled posts contribute to a frustrating user experience R88R90R93.
Reliability tieR4R5R8R10
Kisi Kisi's reliability is a major point of contention, with many users reporting that the app and its associated hardware are glitchy and unreliable R4R10. Users frequently experience issues with doors not unlocking, the app logging them out, or readers failing to detect their phone R13. While some users report it works flawlessly, a significant portion finds it only works 'sometimes' or 'half the time' R5R8.
Meta Business Suite Meta Business Suite is widely criticized for being buggy, glitchy, and unreliable R78. Users report frequent crashes, issues with publishing drafts, scheduled posts not appearing, and messages appearing late or not at all R91. The app is described as an 'unfinished mess' and 'broken product' by many .
Price/Value tieR37R45R61R64
Kisi Kisi is criticized for its pricing, with one user reporting a 900% price increase without notice after one year, leading them to seek alternative providers R45. The system is also described as 'bare bones' and cloud-hosted primarily to charge exorbitant subscription fees for a door lock R37.
Meta Business Suite Meta Business Suite is free to download with in-app purchases. Some users complain about the app automatically deducting money for ads, even when not running campaigns R61R64. The app's unreliability and poor functionality lead some to feel it offers poor value, especially given the resources of a company like Meta R64.
Support edge: KisiR28R45R106R109
Kisi There is limited information about Kisi's direct customer support in the reviews. One user mentioned contacting support regarding a price increase but was told to 'contact support' again, implying a lack of resolution R45. Another user had to go into their gym for staff to 'mess with the app' due to issues, suggesting reliance on third-party support R28.
Meta Business Suite Meta Business Suite users report extreme difficulty in getting support. Users state they cannot speak to a real person via chat, email, or phone, and that customer service calls are unhelpful and hard to understand R106R109. Some users feel Meta's support is non-existent or inadequate R106R109.
Pick Kisi if

You need a digital key solution for physical access control and are willing to tolerate occasional glitches for the convenience it offers R2R14.

Pick Meta Business Suite if

You need to manage your Facebook and Instagram business pages from a mobile device, despite known issues with reliability and functionality R78.

Evidence note: Reviews for Kisi are heavily skewed towards its core function of door access, while Meta Business Suite reviews cover a broader range of social media management features. Both apps have a significant number of negative reviews, often citing reliability and usability issues. The free-to-download nature of both apps means many negative reviews stem from users encountering friction or limitations, though Meta Business Suite's issues appear more fundamental to its core functionality.

Frequently asked

Does Kisi require constant location access?
Yes, Kisi often requires 'always allow' location access to function properly, which some users find suspicious and intrusive, and the app may not work with 'while using' permissions R6R21R22R49.
Can I schedule posts for Instagram and Facebook with Meta Business Suite?
Yes, Meta Business Suite is designed for cross-platform posting and scheduling to both Facebook and Instagram R78R90. However, users frequently report issues with scheduled posts not appearing or publishing correctly, especially for reels R90R91R105.
Is Meta Business Suite slow or laggy?
Yes, many users report that Meta Business Suite is slow, laggy, and has issues with typing responsiveness, making it difficult to write messages and comments R88R93R100R108.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Kisi 3/5 · US It’s okay: I wish the app would unlock the doors by holding my phone close to the door reader instead of having to click on the door button then have the door unlock. Also, when I click on the door button, my phone wallet opens sometimes instead. But it works, so I won’t complain too much.
  2. [R13] Kisi 2/5 · US Glitchy: Sometimes the app keeps you from being able to exit the establishment because it can’t register the location of your phone close enough to the outside lock. When entering, your phone needs to be held tight up against the device on the door for it to grant you access. Additionally, every single time I use it to unlock the door it triggers my apple wallet, as if I’m trying to pay for someth
  3. [R14] Kisi 5/5 · US Great digital key: It does what it's supposed to do, gets me into my gym. What more can I say?
  4. [R15] Kisi 3/5 · US Good theory. Little glitches: Like the flexibility of Kisi (iPhone, Apple Watch) but it does not always work on my watch alone. Hope this can get fixed. Thanks!
  5. [R2] Kisi 5/5 · US Love It: Easy in access and not a whole lot of people here around noon which is great 1,000/10
  6. [R17] Kisi 5/5 · US Awesome: Absolutely fantastic. Makes it all so easy to gain access to the space. Thanks Kisi
  7. [R23] Kisi 5/5 · US Gym: Totally love the ease to get into gym without a card
  8. [R33] Kisi 3/5 · US Horrible update: It was working great! Until you sent this update. Now I need one more tap to start the unlocking process: select my place. I have only one! And instead of holding, now I’m required to swipe! It’s definitely harder with one hand using the phone. Update Jul 17, 2018 Congrats you get two stars back for reducing one tap of selecting places. Now I’ll just complain about the difficult
  9. [R4] Kisi 2/5 · US CrossFit: I’m a member of my CF and I only go to open gym due to my schedule. We can use Kisi to let us inside. Kisi is very glitchy and not reliable. I have been notified by the app countless times now to contact my Coach due to it logging me out (I didn’t do it) from the app. It worked like wonders at first now it’s just so annoying. My CF had no control over this app. This app needs an update
  10. [R5] Kisi 5/5 · US RB: Works great!
  11. [R8] Kisi 5/5 · US Westerly car club: Works great
  12. [R10] Kisi 2/5 · US I see what they are trying to do but…: Kisi wants to protect. Like the system leans toward security. But the malfunction of the hardware and software. Literally everyday something is wrong with Kisi. Kisi is my Dinkleburg. ✊🏾✊🏾✊🏾Hate it because it’s always a problem. But man, if it worked it would be awesome.
  13. [R37] Kisi 1/5 · US Awful company: It's a very bare bones system. Stripped down and cloud-hosted for no other reason (for most organizations) than to charge an exorbitant amount for a subscription (for a DOOR LOCK). The hardware is low quality. The nfc is very finicky so if you plan on that being your main access method, maybe look into another system. I had a horrible experience with Kisi. We used Kisi for 3 years
  14. [R45] Kisi 1/5 · US Price Gouging: Price gouging at its finest. 900% increase without notice after 1 year!! Great at first. Then a year later will raise their prices tremendously, unethical and unacceptable! Learned from my vendor about the change in price, not even from Kisi. Actively looking at different door access companies. Kisi, do not respond with, “contact support”. Respond when you can actually make this r
  15. [R61] Meta Business Suite 1/5 · US Đớp: Đéo chạy Quảng Cáo cũng tự chừ tiền
  16. [R64] Meta Business Suite 1/5 · US Trash app: Solo me roba el dinero, aplicacion de mierda, cada vez que la actualizan, deja de funcionar algo tan simple, estan metiendo sus funciones de mierda, y la app cada dia se vuelve mas obsoleta, primero quitaron adminostrador de paginas para meter esta app de mierda, ahora ya no puedo editar mis audiencias porque solo se puede en PC vete alv crees que tengo tiempo de cargar con una laptop,
  17. [R28] Kisi 1/5 · US Bugged out: Worst appoints kind and have to go into the gym to have them mess with the app. They say it’s definitely the app causing issues and have to restart my account religiously. Please Kisi jump off a bridge
  18. [R106] Meta Business Suite 1/5 · US No Help Options Except NI (no intelligence): As a social media manager, I recommend SOCi or PostHog for scheduling posts and running analytics. If you need help with Facebook or Instagram, Meta Suite does NOT help whatsoever! You cannot speak to a real person, not via chat, email, phone, anything!
  19. [R109] Meta Business Suite 1/5 · US Customer service: I can spend an hour on the phone with customer service hard to understand their English, and nothing is accomplished after an hour
  20. [R6] Kisi 3/5 · US Permission mad: It says permissions are required to monitor your location at all times, etc. But it works regardless, just shows your this banner at the top of the screen. Suspicious!
  21. [R21] Kisi 3/5 · US More permissions required to Use: I had enabled location sharing ‘While using the App’ and I could not get the app to work unless I allowed access all the time. Next, the app doesn’t support NFC fully or it isn’t being detected on my phone. When I am near a location that needs the app to access, my wallet opens up. Not the app. Even if I have the app open and I’m at the device that needs to be unl
  22. [R22] Kisi 1/5 · US Forces always allow location: There’s no reason Kisi MUST always have access to my location. And yet it would not allow me to login and get into my building without setting to Always. When I changed it after to While Using, it indicates “Some REQUIRED permissions are missing”. Not true at all. I’m a big boy. Tell me what it affects and let me choose. But don’t force me into what you wa
  23. [R49] Kisi 1/5 · US Creepy: I’m sorry, but share my location at all times with this shady company just to unlock a door? Absolutely not. Also: Why are you pausing my audio when I ooen your app? In what world does an electonic key app need my speakers? I am considering quitting the gym that forces me to use this creepy app.
  24. [R78] Meta Business Suite 3/5 · US Cross-platform but buggy: Very nice for cross-platform posting, but it often lags or flat out doesn’t work right. Messages from followers often appear days late, if at all. Events are a nightmare. Only use this to post updates and pictures.
  25. [R90] Meta Business Suite 3/5 · US Typical Meta with features not working: While I like the app in general and the convenience of scheduling to two places in advance, I wish they would fix the things that don’t work. For example, today I can’t see my four scheduled posts cause when I click on that link like I’ve done thousands of other times in the past, the link is dead and only allows me to schedule a new post and there’s no way
  26. [R91] Meta Business Suite 2/5 · US Unable to schedule reels.: I keep scheduling reels that never show up in the scheduled content or post. If i don’t schedule them as posts, they don’t post or show up. It’s annoying. Scheduling reels on IG works, but it’s not the same. The images cut off and it’s just bad. I’m now having to go and create a video with the images on TikTok to post. And I hate it.
  27. [R105] Meta Business Suite 3/5 · US Video upload trouble: I’ve had a few videos and even ones that I tried to schedule that were not published
  28. [R88] Meta Business Suite 2/5 · US Very lag to type in conversation.: It is very laggy to write messages in this update. When trying to reply a conversation, after one line is typed, it becomes laggy and very difficult to type. I tried uninstalling and reinstalling the app, but still happens. Please fix this issue,
  29. [R93] Meta Business Suite 3/5 · US fix it: fix the slow typing please. it annoys me and makes it harder for me to do my job.
  30. [R100] Meta Business Suite 1/5 · US Keyboard lags like crazy: It's completely broken and unusable. I've never seen such a big company make such a trash app. · translated
  31. [R108] Meta Business Suite 3/5 · GB Business suite: Slow slow slow..could be so much better and more efficient. Features could be amazing but lacks speed and functionality to be amazing

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store