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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Jewel-Osco Deals & Delivery vs Stater Bros. Markets

Jewel-Osco Deals & Delivery 4.8★ · Free to download 70
Winner Jewel-Osco Deals & Delivery
Stater Bros. Markets 4.9★ · Free to download 65

Jewel-Osco Deals & Delivery has an edge for its robust deals and rewards, but Stater Bros. Markets offers a more reliable pickup experience despite recent app update issues.

Full reviews: Jewel-Osco Deals & Delivery · Stater Bros. Markets

Jewel-Osco Deals & Delivery is praised for its extensive coupons and rewards program, though users frequently report app instability and difficulties with coupon clipping. Stater Bros. Markets is favored for its convenient pickup service and friendly staff, but recent app updates have introduced significant bugs and usability issues, particularly with search and checkout.

Head to head

Features & Deals edge: Jewel-Osco Deals & DeliveryR5R6R7R8
Jewel-Osco Deals & Delivery Jewel-Osco offers a wide array of digital coupons, weekly ads, and 'for U' deals that users appreciate for saving money and meal planning R5R8. However, many find the coupon clipping process tedious and unintuitive, wishing for a 'clip all' option R6R7R10R12. Some also note inconsistencies between digital coupons and in-store ads .
Stater Bros. Markets Stater Bros. Markets users value the ability to view weekly ads, but recent updates have made it difficult to zoom in or even access ads without logging in R61R63R64R67. The app's search function is frequently criticized for being unhelpful, returning irrelevant results, or failing to find common items .
Ease of Use & Reliability tieR1R3R9R10
Jewel-Osco Deals & Delivery Many Jewel-Osco users report frequent app crashes, freezing, and slow loading times, particularly when in-store R1R3R9R13. The in-store WiFi is often cited as poor, hindering the app's functionality R3R9. Some find the app's navigation and coupon system unintuitive R10R12.
Stater Bros. Markets Stater Bros. Markets users generally find the app convenient for ordering groceries and pickup . However, recent updates have introduced significant glitches, including loading issues, blank buttons, carts emptying unexpectedly, and problems with the 'I arrived' notification for pickup . The requirement to log in just to browse ads is also a point of frustration R61R63R64R67.
Order Accuracy & Quality edge: Stater Bros. MarketsR4R22R30R31
Jewel-Osco Deals & Delivery Jewel-Osco users report issues with order accuracy, including missing items, rotten produce, and incorrect charges R4R22R30R31. There are also complaints about excessive plastic packaging despite requests for reusable bags R4.
Stater Bros. Markets Stater Bros. Markets generally receives positive feedback for order accuracy and the quality of produce, with some exceptions . Users appreciate real-time updates and photo alternatives for substitutions during shopping .
Customer Service & Support edge: Stater Bros. MarketsR1R8R24R26
Jewel-Osco Deals & Delivery Jewel-Osco's customer service receives mixed reviews; some find staff friendly and helpful in-store R8R26, while others report ignored complaints, unhelpful service regarding app issues, and poor delivery customer service R1. The in-app chat feature is sometimes buggy or unresponsive R24.
Stater Bros. Markets Stater Bros. Markets is highly praised for its customer service, especially for pickup and delivery staff who are described as friendly, helpful, and accommodating . One user specifically noted quick resolution of an app issue by customer service .
Pick Jewel-Osco Deals & Delivery if

you prioritize saving money through a wide array of digital coupons and rewards, and are willing to navigate a sometimes buggy app to access those deals R5R8.

Pick Stater Bros. Markets if

you value excellent customer service for pickup orders and reliable order accuracy, and are comfortable with a potentially glitchy app experience due to recent updates .

Evidence note: Recent negative reviews for Stater Bros. Markets heavily focus on issues introduced by a new app update, which may skew the perception of overall reliability compared to its higher lifetime rating.

Frequently asked

Are there issues with the Stater Bros. Markets app after recent updates?
Yes, recent updates to the Stater Bros. Markets app have introduced significant issues including the requirement to log in to browse, a non-functional search bar, frequent loading problems, carts emptying unexpectedly, and glitches with the pickup notification system R61R63R64R67.
Is Jewel-Osco Deals & Delivery app reliable for in-store use?
The Jewel-Osco Deals & Delivery app is often reported to be unreliable for in-store use, with frequent crashing, freezing, slow loading, and poor in-store WiFi connectivity hindering access to deals and shopping lists R1R3R9R13.
Do either of these apps have a 'clip all' coupon feature?
Neither Jewel-Osco Deals & Delivery nor Stater Bros. Markets apps are noted by users to have a 'clip all' coupon feature; Jewel-Osco users specifically lament the lack of such a feature, finding the individual clipping process tedious R6R7R10R12.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Jewel-Osco Deals & Delivery 5/5 · US Great App with great deals!: Honestly a great well made app that is fast and useful!
  2. [R6] Jewel-Osco Deals & Delivery 3/5 · US No clippings: It would be great if we didn’t have to clip coupons in order to get it for the sale price
  3. [R7] Jewel-Osco Deals & Delivery 2/5 · US U coupons: Make it easier so u can just select all and avoid this horrible process
  4. [R8] Jewel-Osco Deals & Delivery 5/5 · US 10/10 love: Literally a lifesaver, meal planning, rewards, coupons. Love the weekly ads! Could use more recipes or something that populates recipes with your groceries in your cart. Love senior wednesdays in person, helps my momma out. Everyone’s wonderful at the Silvis and easy moline location. Thank you for everything you do.
  5. [R1] Jewel-Osco Deals & Delivery 1/5 · US App constantly crashing: The app has been horrible as of late. My feedback and complaints are always ignored. I order for pickup at least once a week and lately, I have had issues with every single order. I’m trying to change the information for the person picking up and it does not send the email as directed. Then it doesn’t give me the option to change the car. Very frustrating. I’m just going t
  6. [R3] Jewel-Osco Deals & Delivery 3/5 · US Not sure how it has 4.8 stars: A mix of bad WiFi in the store, deals that can only be had with the digital coupons and and missing items in the app can seriously erode the in-store shopping experience. Everyone’s walking around with their phones, blocking items to get it to actually work. I’m afraid it also adds to the digital divide. I can’t imagine how many shoppers can’t take advantage of the d
  7. [R9] Jewel-Osco Deals & Delivery 3/5 · US WiFi: Love the app, but it never works when I’m in the store. Quality WiFi would be nice.
  8. [R10] Jewel-Osco Deals & Delivery 1/5 · US Worst app ever: I like jewels but I detest this app. Coupons are a pain to find. Not very intuitive. It’s always causing issues. Please hire some compentent developers to run your app.
  9. [R4] Jewel-Osco Deals & Delivery 1/5 · US So much plastic: I cannot believe how much plastic the grocery shoppers use, even though I have checked the box that says “bring your own bags.” They say they using their own plastic bags because of the weather… too cold in the winter and too hot in the summer… I find it ridiculous that they are putting things like bananas avocados cantaloupes and a single garlic clove in their own plastic bags. B
  10. [R22] Jewel-Osco Deals & Delivery 2/5 · US Produce: The 2 times I’ve ordered produce the products are literally rotten.
  11. [R30] Jewel-Osco Deals & Delivery 3/5 · US Online shopping experience: I love the convenience of shopping on the Jewel app. I do it often but lately I have been experiencing bad quality of product. We employees are shopping for customers they are picking out items that are rotten or going bad. They are not shopping like they would be for themselves. I normally don't complain about some of the issues but today took the cake Romaine lettuce
  12. [R31] Jewel-Osco Deals & Delivery 1/5 · US Poor inventory system: I’ve used the app a handful of times, and it never fails that when filtering items by “in stock” the items are not in stock. Today I was making an order of specific flavors of Gatorade and Monster, all items showed as in stock. I put the order in and it was getting shopped when Jewel called and said that they didn’t have any of my order in stock. It just seems crazy to me th
  13. [R24] Jewel-Osco Deals & Delivery 3/5 · US Chat feature: The chat feature only works if the shopper chats with you first and sometimes it freezes and doesn't work when your trying to respond it gets frustrating .. and some times the items in the sale paper(like fresh grilled chicken) is there but doesn't let you put in cart and buy it .. happens a bunch of times on items like salmon too.. that's frustrating
  14. [R26] Jewel-Osco Deals & Delivery 5/5 · US Rewards: I have shopped at my Jewel for 28 years.changed. I shop for two households. I love the quality of your groceries and your staff is truly amazing thank you
  15. [R61] Stater Bros. Markets 1/5 · US No looking?: Tell me you don’t want me to shop there without telling me you don’t want me to shop there: Make me enter email right when app launches and don’t allow me to look at items and adds without doing so
  16. [R63] Stater Bros. Markets 3/5 · US Email Needed for Access: Requires an email to sign in after recent updates, unnecessary and makes little sense as I just want to view the ads; guess I’ll just need to use the website instead.
  17. [R64] Stater Bros. Markets 1/5 · US Account Required????: I'm not making an account just to see the weekly ad. I'll just shop elsewhere
  18. [R67] Stater Bros. Markets 1/5 · US PLEASE REVERT THE CHANGES: I’m a frequent shopper at your store and really appreciate the app’s feature that shows exactly where items are located. That’s incredibly helpful. Today, without any app update, I opened the app and was suddenly required to create an account just to browse products. I can no longer view item locations without logging in. No other grocery store app I use requires an acco
  19. [R13] Jewel-Osco Deals & Delivery 1/5 · US Can’t log in: Great app and I love it when it works, but I haven’t been able to log in for a week now. I’ve tried deleting the app and reinstalling multiple times with no luck. I can log into my Jewel-Osco account on Instacart, but not Jewel’s app. Hopefully it’s fixed soon 😕
  20. [R12] Jewel-Osco Deals & Delivery 3/5 · US Tech savvy ONLY to Save money.: You must be tech savvy to save money at Jewel. You CANNOT just take advantage of a sale , The customer must play with the APP with ridiculous digital coupons in order to save money. I shop regularly at Publix in FL during the winter months and the store sales are available to everyone. Not so at Jewel in the Mideast. The customer has to live on k for digital co

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store