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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CommunityAmerica Credit Union vs CBNA Mobile Banking

CommunityAmerica Credit Union 4.8★ · Free to download 45
Winner CBNA Mobile Banking
CBNA Mobile Banking 4.8★ · Free to download 55

CommunityAmerica Credit Union (App A) is currently struggling with significant app stability issues, making CBNA Mobile Banking (App B) a more reliable choice despite its own set of problems.

Full reviews: CommunityAmerica Credit Union · CBNA Mobile Banking

CommunityAmerica Credit Union's app is plagued by frequent crashes and login failures, frustrating users who otherwise appreciate the bank's services. CBNA Mobile Banking also faces issues with updates, incorrect balances, and confusing interfaces, but its core functionality appears more stable than App A's.

Head to head

Reliability and Stability edge: CBNA Mobile BankingR1R3R6R7
CommunityAmerica Credit Union CommunityAmerica Credit Union's app is experiencing widespread and persistent crashing issues, often failing to open or closing immediately after login, requiring users to attempt logging in multiple times R1R3R6R7. Some users report this has been ongoing for months and started after an update or merger R40.
CBNA Mobile Banking CBNA Mobile Banking users report frequent 'updating error' messages, especially in the mornings or evenings, which prevents them from seeing current balances or transactions R78. Many users also complain about mandatory updates that either fail to install, lock them out of the app, or require a newer phone OS, making the app unusable R64R73R76R79.
Ease of Use and Interface tieR1R5R35R67
CommunityAmerica Credit Union Some users find CommunityAmerica Credit Union's app straightforward and easy to use, with simple and fast interactions R5R35. However, others describe it as clunky and not smooth R1, and one user noted that some menus load website content R5.
CBNA Mobile Banking CBNA Mobile Banking receives mixed reviews regarding ease of use; some find it very easy to understand, simple, and user-friendly , while others find the interface not intuitive, confusing, ugly, and difficult to navigate, especially after updates R67.
Features and Functionality tieR4R36R40R58
CommunityAmerica Credit Union CommunityAmerica Credit Union's app is criticized for not providing live push notifications for credit/debit card transactions, a feature users desire R4R36R40. One user also reported issues with the mobile deposit feature being glitchy R58.
CBNA Mobile Banking CBNA Mobile Banking users report issues with transaction visibility, including pending transactions not accurately reflecting the balance, delayed updates, and vague transaction history R61R78R100R101. The Zelle feature is described as restrictive and near worthless . Users also wish for a running balance feature and the ability to lock their card instead of canceling it . Some appreciate the mobile check deposit feature as fast and easy and a new 'Stash Up' savings tool .
Customer Support and Service tieR14R17R23R32
CommunityAmerica Credit Union CommunityAmerica Credit Union users generally praise the bank's customer service and staff, describing them as great people and helpful R14R17R23R32. However, one user reported difficulty contacting support through the app .
CBNA Mobile Banking CBNA Mobile Banking users also commend the bank's friendly staff and great service . However, there are complaints about long wait times for phone support, calls being dropped, and difficulty getting issues resolved, especially outside of business hours .
Pick CommunityAmerica Credit Union if

You prioritize excellent in-person bank service and are willing to tolerate significant, ongoing app stability issues, or if you primarily use the app for basic functions and are lucky enough not to experience the frequent crashes R5R17R32.

Pick CBNA Mobile Banking if

You need a banking app that is generally more stable and less prone to crashing upon login, even if it has issues with updates, displaying correct balances, and a sometimes confusing interface .

Evidence note: The evidence for CommunityAmerica Credit Union is heavily skewed towards recent negative reviews about app crashing, making it difficult to assess other aspects of the app beyond this dominant issue. CBNA Mobile Banking has a broader range of complaints, but none as pervasive as App A's stability problems.

Frequently asked

Why is the CommunityAmerica Credit Union app crashing so much?
The CommunityAmerica Credit Union app is frequently crashing upon opening or immediately after users enter their login information, often requiring multiple attempts to access the account R1R3R6R7. This issue has been reported by many users for several months and some believe it started after a recent update or merger R40.
Does CBNA Mobile Banking have issues with showing correct account balances?
Yes, CBNA Mobile Banking users frequently report issues with the app displaying incorrect or delayed account balances and transaction information R61R78R100R101. This can lead to confusion and has almost caused users to overdraft R61R78.
Are there problems with updates for CBNA Mobile Banking?
Yes, many CBNA Mobile Banking users experience significant problems with app updates, including mandatory updates that fail to install, lock them out of the app, or require a newer iOS version that their phone cannot support R64R73R76R79. This often renders the app unusable until the issue is resolved.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] CommunityAmerica Credit Union 1/5 · US Too many bugs: Last update required to login multiple times. The current app won’t open the keyboard. This app is clunky and never smooth.
  2. [R3] CommunityAmerica Credit Union 3/5 · US App closes out after putting in password: Have to have this app because it's my bank but it's very frustrating that my app closes every single time I put in my password and enter, just immediately kicks me out of the app. It's a fine app besides this bug.
  3. [R6] CommunityAmerica Credit Union 3/5 · US Crashes: Over the last month starting in June I tried to open the app and it crashes. Sometimes two or three times before it will finally open.
  4. [R7] CommunityAmerica Credit Union 2/5 · US App Now Crashes All The Time: This used to be a solid app; now it crashes upon login all the time (sometimes multiple times attempting to login)
  5. [R5] CommunityAmerica Credit Union 5/5 · US Just works!: A shockingly well functioning and straightforward-to-use financial app. There’s a few menus where you can tell the app is actually loading in website content but otherwise most of the interactions are simple and fast.
  6. [R35] CommunityAmerica Credit Union 5/5 · US Simply good: Easy to use, convenient and reliable to send make and receive payments
  7. [R67] CBNA Mobile Banking 1/5 · US What is wrong with your bank?: Used to be you could transfer money and understand what you were doing now you’ve updated it and I’m so confused. I have no idea what’s going on. Can’t you possibly leave things alone? It’s so confusing to try to figure out how to move my money from one account to another. Possibly I could look for another bank. And what you did to the Wellsville office was terrible.
  8. [R4] CommunityAmerica Credit Union 1/5 · US Credit card alerts: Still not getting transaction notifications on my iPhone 16. Was hoping the new update would fix it, but sadly no. I know the developers are aware. When will a fix come?
  9. [R36] CommunityAmerica Credit Union 3/5 · US Missing something: I LOVE this bank, but I wish the app supported live push notifications! It has everything but that! Whereas anytime a charge is made to one of your accounts the app notifies you on phone via push notification. I don’t understand why prepaid card apps will do that but actual bank apps won’t. The app crashes at times when you try logging into it, so then you have to make a second
  10. [R40] CommunityAmerica Credit Union 1/5 · US Constant crashes and no notifications.: Used to be great but now it crashes multiple times before you can log in and most importantly I don't receive push notifications about my credit/debit card usage. I find myself using other credit cards for that reason. There hasn't been an update for two months, iOS updated at least twice in the same time. All my other credit card apps work normally. Fix thi
  11. [R58] CommunityAmerica Credit Union 1/5 · US Worst Mobile Deposit Ever!!: This is the most glitchy, unreliable, unstable platform on the face of tech! It should be scrapped and replaced immediately!!
  12. [R14] CommunityAmerica Credit Union 5/5 · US Overdrawn: Had a issue with my paycheck. Worked for the same person for over 25 years and never had a problem with a check. Unfortunately one of his accounts with BofA was compromised. My check bounced and my account was 600.00 dollars overdrawn. It was nerve racking to say the least. In the middle of buying materials for an emergency repair and no money to buy the much needed supplies. Thanks
  13. [R17] CommunityAmerica Credit Union 5/5 · US Amazing bank!: Great people and a great credit union
  14. [R23] CommunityAmerica Credit Union 5/5 · US Great service: Love this bank and the care they give us. Only thing I might suggest is lowering the overdraft fee. Other banks allow a grace allowance for overdrafts with no fee. They just charge a small fee when it’s repaid when the next deposit hits. That might be a great option for ppl these days in this economy. That would really show understanding and flexibility. But that’s just a suggestion
  15. [R32] CommunityAmerica Credit Union 5/5 · US Awesome: By far the best banking experience that I’ve ever had. Will never use another bank again. Thank you!
  16. [R61] CBNA Mobile Banking 2/5 · US Pending Issues: It’s dumb when it says it takes the money out and it’s pending and then the money isn’t taken out. It’s almost made me overdraft a few times. You guys shouldn’t take it out or at least not say it taken out until it is. Multiple times now I’ve had 401 day than the next day it’s up to 600 and then two days later back down to 100. Really confusing, if I didn’t keep track of it myself
  17. [R78] CBNA Mobile Banking 3/5 · US Constant issues: I’m giving the app only a 3 star review because I’ve had nothing but constant issues. One is almost every other day when i need to check my balance there’s an “ error “ or there will be more money showing than there should be which at times has caused me to spend what I can’t afford to. Yesterday I made a couple different purchases with my debit card and no transactions are showin
  18. [R100] CBNA Mobile Banking 1/5 · US One of the worst bank apps i’ve ever used in my life.: there is constantly “updating” issues, it doesn’t show the correct amount of money in the account. this bank also blocks transactions even when you tell them it’s you making the transaction. it won’t allow me to add money to cash app. they put spending limits on your account WITHOUT your permission! this app sucks. and so does this bank! the p
  19. [R101] CBNA Mobile Banking 4/5 · US Recent update: The app just updated recently and since then I can’t get any balance info or direct deposit. The info isn’t loading at all for the past several days
  20. [R64] CBNA Mobile Banking 1/5 · US Won’t let me use the app: Tells me that I can’t use the app and I need to update it. I have tried everything from deleting the app redownloading and also turning phone on and off and still it doesn’t work. Super annoying ready to switch banks
  21. [R73] CBNA Mobile Banking 1/5 · US Update: So I am forced to get a new phone to use online banking now because they Require 18.4 on IOS. That’s the dumbest thing A BANK could do.
  22. [R76] CBNA Mobile Banking 1/5 · US Too many useless updates: Once again, I’m locked out of the app when I need it the most mandatory update won’t update just wants me to open the app when it opens. It tells me I have to update it, but it’s already updated. Tells me to open the app the Apple work because it’s not updated.
  23. [R79] CBNA Mobile Banking 2/5 · US Cannot use because of update.: This is getting really disappointing. I can’t use the app and check my accounts because now the app wants an update and I cannot update my phone, this is BS.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store