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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Tiny Fax vs FaxFree

Tiny Fax 4.7★ · Free + IAP 70
Winner Tiny Fax
FaxFree 4.8★ · Free + IAP 45

Tiny Fax is generally more reliable for sending faxes, especially for occasional use, while FaxFree struggles with consistent delivery and has significant issues with its 'free' advertising.

Full reviews: Tiny Fax · FaxFree

Tiny Fax and FaxFree both offer mobile faxing, but Tiny Fax is more consistently praised for its functionality, despite its pricing model changes. FaxFree faces numerous complaints about faxes failing to send and misleading 'free' claims.

Head to head

Features edge: Tiny FaxR2R4R9R11
Tiny Fax Tiny Fax users appreciate its convenience for sending and receiving faxes from anywhere, with some noting good image quality from phone scans R2R9R11. However, some users report issues with receiving fax numbers or lost points after updates R4R15R22.
FaxFree FaxFree is noted for being easy to use for sending faxes and providing delivery confirmations . However, users frequently complain about difficulties uploading photos or documents, the app freezing, and issues with cover sheets . A major point of contention is its inability to receive faxes, despite advertising that it does R76.
Ease of Use edge: Tiny FaxR2R9R14R17
Tiny Fax Many Tiny Fax users find it simple, easy to use, and convenient R2R9R14R17. However, some report a lack of clarity in the process, especially regarding credit systems and subscription changes R9.
FaxFree FaxFree is described as easy to use by some . Conversely, a significant number of users find it awkward, difficult, or confusing, particularly with document uploads and cover sheets .
Reliability edge: Tiny FaxR4R7R8R10
Tiny Fax Tiny Fax has a mixed record on reliability. Many users state it works fine and perfectly, acting as a lifesaver R8. However, a substantial number report faxes failing to send, issues with purchased points disappearing, or problems receiving fax numbers R4R7R10.
FaxFree FaxFree has significant reliability issues, with numerous reports of faxes failing to send . Users also mention the app freezing or glitching . Some users do report it working as indicated .
Price/Value edge: Tiny FaxR1R3R5R6
Tiny Fax Tiny Fax is frequently criticized for being expensive, especially with its subscription model replacing a pay-per-fax or credit system R1R3R5R6. Users feel ripped off when credits disappear or they are charged multiple times R15. However, some find the weekly or monthly subscription reasonable for occasional use or when compared to other apps .
FaxFree FaxFree is heavily criticized for its name being 'FaxFree' while requiring subscriptions after one free fax, leading to accusations of false advertising and scamming R70R76R85. Users find the weekly or monthly subscription expensive . There are also reports of being charged without service or difficulty canceling subscriptions .
Support tieR15R22R37R39
Tiny Fax Tiny Fax users report poor or non-existent customer service, with no response to issues regarding lost points, failed faxes, or subscription problems R15R22R37R39.
FaxFree FaxFree users also report a lack of support, with no response to emails, difficulty canceling subscriptions, or emails failing to deliver .
Pick Tiny Fax if

You need a mobile fax solution that is generally reliable for sending documents and are willing to pay for a subscription, even if you only use it occasionally R2. You value the convenience of faxing from anywhere and appreciate good image quality from phone scans .

Pick FaxFree if

You are looking for a very simple interface for sending faxes and appreciate receiving delivery confirmations, and you are aware of its limitations regarding receiving faxes and potential reliability issues .

Evidence note: Both apps are 'Free + IAP', but the 'free' aspect is a major point of contention for both, with users feeling misled. Recent reviews for both apps skew negative due to pricing model changes and reliability issues. FaxFree's 'free' name is a significant source of user frustration.

Frequently asked

Can Tiny Fax receive faxes?
Yes, Tiny Fax offers the option to receive faxes, though some users report issues with generating or losing their assigned fax numbers R4R31R35R39.
Is FaxFree truly free?
No, despite its name, FaxFree is not truly free; users report being able to send only one free fax before being prompted to subscribe, leading to many complaints about misleading advertising R70R76R85R94.
What are the pricing models for these apps?
Tiny Fax primarily uses a subscription model (weekly, monthly, or yearly) which replaced a previous credit-based system, leading to user frustration over lost credits and feeling expensive for occasional use R1R5R6R12. FaxFree also uses a subscription model, often weekly, which users find expensive and misleading given the app's name R70R85.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Tiny Fax 5/5 · US Convenient and practical: I can fax wherever and whenever I want. A very nice app to have.
  2. [R4] Tiny Fax 1/5 · US Do not purchase fax numbers: I purchased get a fax number and it will generate a fax number. Keep saying sorry.
  3. [R9] Tiny Fax 3/5 · US Tiny Fax is a Giant Tool: Tiny Fax has been a large part of my construction company for several years. It’s simple to use format and versatility allows me to forward documents from home or my job sites. I no longer have to locate a land line Fax service to do business. However I don’t like the lack of continuity in the process. It’s not clear how go proceed
  4. [R11] Tiny Fax 5/5 · US Vital for Mobile Office: Tiny Fax is such a valuable resource to have for my, “Office on the Run!” Thank you!
  5. [R14] Tiny Fax 5/5 · US Love, love, love my tiny fax: I love how convenient this tiny fax is.
  6. [R17] Tiny Fax 5/5 · US Sorry about a less than perfect review (previously) when I hadn’t figured out how to use.: Sorry about a less than perfect review (previously) when I hadn’t figured out how to use.
  7. [R7] Tiny Fax 1/5 · US Issues: Ive been having issues faxing for the past few months. I don’t know if the updates affected this or what is going on :(
  8. [R8] Tiny Fax 5/5 · US Works fine: Works fine
  9. [R10] Tiny Fax 1/5 · US It does not work at all: Beware, it just doesn’t work
  10. [R1] Tiny Fax 1/5 · US To expensive: Annoying little app that makes money by having you forget about it.
  11. [R3] Tiny Fax 3/5 · US Not free: Not free, not app friendly to other scanning apps
  12. [R5] Tiny Fax 5/5 · US Great!: Expensive $4.99 a week is pretty expensive
  13. [R6] Tiny Fax 3/5 · US Cost to Fax: Use to pay per fax… now subscription fee robs you if you use only occasional.
  14. [R15] Tiny Fax 3/5 · US Stole my points: Used this app for years! Bought like $10 worth of points and the app was updated and my purchased points disappeared and i can’t restore them so i pretty much was ripped off and no way to get help to resolve the issue either
  15. [R22] Tiny Fax 1/5 · US Never worked and terrible customer service: When I purchased the subscription I was never given a fax number. I reached out to Tiny Fax and they were not helpful at all.
  16. [R37] Tiny Fax 2/5 · US Limited customer service: There is no contact number for support - the system will also not recognize your current subscription and pushes you to buy another one…waiting for email response from owner…will not change review until fixed.
  17. [R39] Tiny Fax 1/5 · US Not functional: Paid for a subscription to receive a fax - it does not work, just keeps telling me to restore my purchase to receive my fax number. Reached out to support, no response.
  18. [R31] Tiny Fax 1/5 · US Receiving fax’s: I canceled a monthly plan to switch to a yearly plan and lost my receive fax phone number and can not generate another one.
  19. [R35] Tiny Fax 1/5 · US App steals money: I paid 8.99 to receive fax and it showed there that I had a current plan paid for “send and receive” but the “continue button” appears gray and once I try to get my fax number it says go go to managed subscription and same thing it says I have a current plan. It also asks you for an area code I put all codes none worked
  20. [R70] FaxFree 1/5 · US Only 1 Free fax…: I love how this app is literally called “FaxFree” but u can only fax ONE DOCUMENT before it tells you to start a subscription. A subscription…to fax?? I’m sending documents to my doctor every once in awhile, why on earth would I pay for a monthly subscription for that? Actually crazy.
  21. [R76] FaxFree 1/5 · US INCORRECT ADVERSTIZEMENT: This application ADVERTISES ON ITS MAIN PAGE that it “sends and receives faxes” BUT IT DOES NOT RECEIVE FAXES! THIS IS SOOOO MISLEADING! I ONLY found out because I had to check the smallest of descriptions trying to figure it out “Can the app receive an incoming fax? No, it can not. There is no way for the app to establish an incoming connection from a fax machine.”
  22. [R85] FaxFree 1/5 · US False Advertising!: You can’t call an app FaxFree and then charge for it? Especially if you’re charging by the week, month and/or year with no free options even if you want to send two faxes a year. C’mon…
  23. [R94] FaxFree 2/5 · US Misleading Advertisement: The app should not be marketed as FREE!
  24. [R12] Tiny Fax 3/5 · US Expensive: Expensive

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store