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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GoPass vs NC Quick Pass

GoPass 4.8★ · Free to download 75
Winner GoPass
NC Quick Pass 4.7★ · Free to download 40

GoPass is the better choice for public transit users due to its generally reliable fare purchasing and trip tracking, despite some route planning and payment issues, while NC Quick Pass is plagued by persistent technical bugs that make it frequently unusable.

Full reviews: GoPass · NC Quick Pass

GoPass offers a mostly functional experience for purchasing public transit fares and tracking rides, though users report occasional issues with route planning and payment methods. NC Quick Pass, designed for toll road management, suffers from severe and frequent technical glitches, making it unreliable for many users.

Head to head

Ease of Use edge: GoPassR5R8R20R26
GoPass GoPass is generally considered easy to use for purchasing fares and managing passes, with users describing it as 'quick and easy' and 'super handy and user friendly' R5R8R20R26. However, some find the route planning function complicated and not intuitive, especially for new users or visitors .
NC Quick Pass NC Quick Pass is praised for being easy to set up and use by some R77, but many others find it difficult to access and set up new accounts, with issues like username requirements and website lockouts .
Features edge: GoPassR8R11R45R47
GoPass GoPass allows users to purchase fares, including month passes, and track rides R8R11R45R47. However, users desire more flexible route planning options, such as showing multiple routes or piece-wise planning . There are also requests for specific pass types, like student passes, weekly/bi-weekly tickets, or senior day passes, to be available in the app .
NC Quick Pass NC Quick Pass offers account management, including checking balances and setting up autopay . A significant feature issue is the advertised HOV-status button, which many users report is missing or non-functional, preventing them from legally avoiding tolls with multiple passengers R69R77R79. Users also wish for a 'pay by plate' option for out-of-state users .
Reliability edge: GoPassR8R32R35R50
GoPass GoPass is generally reliable for purchasing tickets and is considered 'very fast' R8R32R35R50. However, it has issues with ride tracking, sometimes providing incorrect stop information or failing to notify users when to get off R1. The ride-share feature is particularly unreliable, with long wait times and uncertainty about the number of stops . Some users also report bugs like the app saying 'Invalid App Version' or crashing .
NC Quick Pass NC Quick Pass suffers from severe and widespread reliability issues. Many users report frequent 'internal server errors' that prevent access to the app, requiring them to uninstall and reinstall it every time they want to use it R72. This makes the app 'unusable' for many.
Payment/Value edge: GoPassR5R4R9R34
GoPass GoPass allows users to load cards for payment, which is generally easy R5. However, there are persistent issues with Apple Pay functionality, requiring users to manually input card information R4R9. Some users also report being charged multiple times without receiving tickets or experiencing glitches that automatically add fares R34. There are complaints about the limited options for pass durations, with users sometimes forced to buy a more expensive day pass instead of a shorter duration pass .
NC Quick Pass NC Quick Pass is generally seen as easy to pay bills and set up accounts to avoid monthly bills . However, some users find the tollway itself 'too expensive' even with discounts . There are also reports of getting bills without understanding what they are for, even with a transponder .
Support tieR2R38R1R23
GoPass Reviews for GoPass mention positive interactions with transit conductors R2R38. However, there are complaints about drivers not stopping even when waved down R1 and a general lack of real-time updates or announcements, particularly during service disruptions R23.
NC Quick Pass NC Quick Pass users report having to contact customer service to set up accounts . Some users mention that contact services can take weeks to update claims R77. The app and website are also cited as being unhelpful when trying to understand bills .
Pick GoPass if

You primarily use public transit and need a functional app for purchasing tickets and generally tracking your ride, and are willing to manually input card details if Apple Pay fails R5R8R47R4.

Pick NC Quick Pass if

You need to manage your NC Quick Pass toll account and are willing to frequently reinstall the app or use the website due to persistent 'internal server error' bugs .

Evidence note: The evidence for NC Quick Pass is heavily skewed towards negative experiences with technical issues, making it difficult to find balanced positive feedback on all dimensions.

Frequently asked

Does GoPass support Apple Pay?
GoPass has issues with Apple Pay, often requiring users to manually input their card information even when Apple Pay is attempted R4R9.
Can I use NC Quick Pass for HOV lanes?
While NC Quick Pass advertises an HOV-status button, many users report that this feature is missing or non-functional in the app, preventing them from legally declaring HOV status and avoiding tolls R69R77R79.
Is the NC Quick Pass app reliable?
The NC Quick Pass app is highly unreliable for many users, frequently displaying 'internal server errors' and requiring users to uninstall and reinstall the app every time they want to use it R72R81R83R91.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] GoPass 5/5 · US Quick and easy: Load a card to pay with, and this is easy peezy. But the trains need to show up on time. And customer service and safety is priority! Keep the DART at Dallas College North Lake & Irving/Las Colinas stops. Keep it safe. And thank you.
  2. [R8] GoPass 5/5 · US Nice and easy: This app is very fast, helpful when you need a month pass and very easy to use.
  3. [R20] GoPass 5/5 · US Review: Super handy and user friendly!
  4. [R26] GoPass 5/5 · US Single Rider: It is very helpful and easy to use
  5. [R11] GoPass 5/5 · US Pass: I love this app it is very convenient
  6. [R45] GoPass 3/5 · US Need improvement: You can buy fare on it but I wouldn’t trust it to plan your routes.
  7. [R47] GoPass 5/5 · US Easy to use!: Love the app, easy to use and you no longer have to stop at the ticket machine. Easy peasy!
  8. [R32] GoPass 5/5 · US Easy GO: 舒服极了
  9. [R35] GoPass 5/5 · US Digital Service / Application: Great service!! I wish all Transit Services had an application that made getting around an unfamiliar city this easy.
  10. [R50] GoPass 5/5 · US App works good.: App works good.
  11. [R4] GoPass 2/5 · US Apple Pay: This app does not work well with Apple Pay. Tried multiple times and wouldn’t accept the payment until I input my card information in manually.
  12. [R9] GoPass 3/5 · US Payment Method/Apple Pay Problem: I am no longer able to use Apple Pay or delete payment methods, very inconvenient. I can use the same card that the Apple Pay option doesn’t allow me to if I manually input it through the add a card option.
  13. [R34] GoPass 1/5 · US NOT LEGIT APP THE STEAL 💵: I had purchased 1 go pass and then they charge my card but don’t give me the ticket so I tried again and over till I gave up looked at my bank statement and they charged me over 10 times and didn’t give me one ticket . If I’m not compensated for my time wasted my money lost my by an issue because of your app I will be taking the entire company to small claims and I will
  14. [R2] GoPass 5/5 · US TRE: The TRE conductors are the best! Freddy, Melissa, Dylan, Hunter, Devon, Clayton and Sal.. These people are professional, very nice and I wouldn’t ride without them. They valuable employees!
  15. [R38] GoPass 5/5 · US ⭐️⭐️⭐️⭐️⭐️: El mejor servicio , personal amable , respetuoso y muy amigable. Bendiciones
  16. [R1] GoPass 2/5 · US Not reliable: told me the incorrect stop twice in a row. i even tried to wave down the driver but they did not care
  17. [R23] GoPass 4/5 · US Yesterday no train: I heard the train that I usually take on the silver line 5:18 from dfw terminal b silver line to city line was canceled. Waiting in 96degree heat. No platform announcements. I heard on the 5:58 train - between conductors that the train broke down
  18. [R69] NC Quick Pass 3/5 · US No HOV Status Option: Despite advertising there’s an HOV-status button to press, no such button has existed in the app the last year of me using it. There’s no way to turn on HOV status and avoid the tolls legally with 3+ people in the car.
  19. [R77] NC Quick Pass 5/5 · US Well Done: Easy to use
  20. [R79] NC Quick Pass 1/5 · US Never working: This app never works. There is always trouble with logging in or using the HOV feature but you will always take my money
  21. [R72] NC Quick Pass 3/5 · US Works well until it doesn’t: App functionality is very good. Only issue is that there is an internal error that requires me to uninstall and re-install the app every time I use it. Really hoping this major bug gets fixed soon for IOS.
  22. [R81] NC Quick Pass 1/5 · US Always shows internal server problems and does not allow any access: Starting from the second login , the app is showing access errors due to internal error. Had to reinstall it
  23. [R83] NC Quick Pass 1/5 · US Terrible: I have to delete and reinstall every week because of a ‘server error’
  24. [R91] NC Quick Pass 1/5 · US Unusable: The app is completely unusable. Anytime I open it. I get a pop-up that says Error, internal server error. None of the buttons work. I can’t make a payment. I can’t view my account.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store